ERPNext Reviews

by Frappé Technologies

Average Ratings

  • Overall
    4.6 /5
  • Ease of Use
    4.6 /5
  • Customer Service
    4.4 /5

About ERPNext

Open source solution with HR management, collaboration tools, stock management, project management, and CRM capabilities.

Learn more about ERPNext

Showing 25 reviews of 74

Varun R.
Design Engineer
Automotive, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 5/07/2020

"An affordable feature packed customisable ERP Solution."

Comments: Automate everything. Take it all online. Go paperless. I've been able to achieve these with relative ease.

Pros: #1: FOSS. The biggest reason I like FOSS is not because it's free. It's because the entire ecosystem becomes more efficient. College grads don't need to go through expensive training. Documentation is more complete and can be supplemented through forums where people are more responsive because they feel like they are a part of a community. It has most of the features that you require.

Cons: The fact that is has so many features built in takes a while to get used to. But I don't think that's a con. If there was anything that could use a little improvement, it's the Website module. Not super easy to use for a non-technical person.

  • Reviewer Source 
  • Reviewed on 5/07/2020
Moses G.
Director
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 7/04/2020

"Best ERP software in the market"

Comments: Very fulfilling, since i started deploying this system, am very happy

Pros: Very heavily packed with features and very easy to use that any person willing to learn they can learn very fast

Cons: Manufacturing section of the manual needs to be more expounded especially on the bulk production of items

  • Reviewer Source 
  • Reviewed on 7/04/2020
Revant N.
Director
Construction, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 9/04/2018

"Made for resourceful entrepreneurs of any scale!"

Comments: Very active community, any feature you need can be requested on github issues and as per the importance and other priorities your issue/feature request will make it to core product eventually. Whole community, core team, service providers and ERPNext Open Source Software Foundation, India are aligned to resolve issues / requests posted on github.

Pros: Free and Open Source
Foundation and Community backed ERP
Easy Web UI
Actively developed.
Quick release cycles (follows semantic versioning)
Extendable
Allows connection with micro-services, acts as OAuth 2.0 Authorization server and resource server. Making it easy to connect devices, apps and gadgets to your Frappe / ERPNext server

Cons: No proprietary dependencies can be put into core product. Not suitable for anti-free software companies. Rolling release, No LTS. Not suitable for organisations that cannot adapt to regularly updated ERP system.
e.g Some organizations still need FoxPro based systems, not suitable for such organizations.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 9/04/2018
Pradeep R.
Principal Consultant
Management Consulting, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 16/06/2018

"Probably most powerful software ever made"

Pros: - Extremely flexible engine. You can define any process in the world without knowing any programming. My team which has implemented this does not know programming at all. We were able to manage entire implementation only through customisations.
- Doctype concept they have used is extremely powerful and flexible.
- Quite a detailed documentation with ample videos and webinars (also available on youtube).
- Extremely strong accounting background.
- Same can be used for as many user roles you want. Can be used by start-ups as well large organisations.

Cons: - Bank integration missing
- Scope for improvement on CRM like Zoho. Though existing CRM data management is very strong.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 16/06/2018
Deepak G.
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 1/11/2017

"No Nonsense ERP"

Pros: Ease of use and codeless customization
Easy report builder
Value for money
Good look and feel
Works well on any device

Cons: Complex Setup for Roles and Permission Management
Needs a knowledgeable in house resource for a good implementation

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 1/11/2017
Mike D.
General Manager
Computer Software, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 27/04/2017

"Easy to implement, easy to use"

Comments: We are a small software and service company and only wanted software to support the main business flow: quotation, order, project, invoice and found ERPNext could easily be customised to meet our needs almost exactly with judicious use of workflow customisation and form customisation. Also added a few custom fields and scheduled reports. We managed to do this without prior knowledge of HTML, Jinja or SQL - just using the resources of Dr. Google and the ERPNext documentation and some support calls. It's cheap enough to just use it for this purpose and ignore the rest, but I will implement the HR part and Time Sheeting as well to consolidate management activities that are currently done on spreadsheets.

Pros: Easy workflow customisation, implement web version with low technical skill, easy screen and form customisation, cheap enough to use just the features you want and ignore the rest, support is responsive

Cons: Use of HTML for to format printed documents is awkward (difficult to format to include in MS-Word etc), documentation is not great

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 27/04/2017
Verified Reviewer
ERP Consultant
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/12/2017

"very good experience with that system"

Pros: easy of use and powerful features
also the team who are working on this software are very active they came with at least one or tow new features a week

  • Reviewer Source 
  • Reviewed on 19/12/2017
James P.
Director
Computer Software, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/10/2018

"Open source Flexible ERP"

Pros: Supports Multiple type of industries hence can be used in a wide range of companies
Supports multi tenant and multi company hence one installation can be used with multiple companies
Has mobile application making it flexible to use

Cons: Installation and troubleshooting requires technical know-how, not anyone can deploy
Requires dedicated environment i.e. root access, does not support shared hosting so somewhat expensive to deploy

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/10/2018
Hafees K.
Software Engineer
Computer Software, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 19/04/2017

"Simple software very easy to use"

Comments: Very good software

Pros: User interface ,simplicity , easy to customize,small price,open source,rich features,integration with other application etc

Cons: manufacturing module need more features,publicity is less compared to odoo,documentation is not so good

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 19/04/2017
Faraz A.
Consultant
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 3/08/2017

"Awesome Open Source Project"

Pros: Ease of use, Simple Interface, Customizable, Awesome Community, APIs available. Overall this is best value for money for sure.

Cons: Point of Sale: Cash / Cashier / Sessions Management needs a lot of work I guess. Still it's open so yet customizable indeed.

  • Reviewer Source 
  • Reviewed on 3/08/2017
Muhammad arif A.
Oil & Energy, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 7/03/2017

"Practical for mid-type of business"

Comments: The software allowed us to adjust the requirement based on how the business function. By using the pre-programed setup, basically we just need to alter some documentation and it's readily available for usage

Pros: Easy for user implementation

Cons: Initial setup which may involve some scripting

  • Reviewer Source 
  • Reviewed on 7/03/2017
Muhammad S.
Chief Finance officer
Automotive, 11-50 Employees
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 6/05/2019

"RND Engineering Pvt Ltd"

Comments: Easy to Use.
not more complex
not Costly

Pros: 1.Reporting is very useful for decision making.

Cons: 1.Help in budgeting and forecasting for company/

  • Reviewer Source 
  • Reviewed on 6/05/2019
Kanhaiya K.
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 

"Simple and Rich Functionalities"

Comments: We New Indictrans Technologies Pvt Ltd (Indictrans) are using ERPNext since 7 years. We found it very simple and feature rich. Right from Sales, Purchase, Operations, Projects, Accounting, HR, Attendance, SMS Alerts, Email Notifications etc. Almost all functions are available in this open source ERP. We are one of the oldest service provider of ERPNext. And providing services on ERPNext to all domestic and overseas clients. Our services includes ERPNext Implementation, Customization, Development, Integration, Support, Training and Consulting. You will find all functions on single cloud platform. Everyone should give it a try.

  • Reviewer Source 
Tom S.
Managing Director
Information Technology & Services, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 6/03/2020

"ERPNext best Open source ERP"

Comments: The community take long to respond

Pros: Integrations is simple and easy. Easy to use

Cons: The reports are not good. They need to work on reports especially in the Education module.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 6/03/2020
Mudssar A.
Asst.Manager Porecurement Quality
Consumer Electronics, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 16/05/2020

"ERPnext for small business"

Comments: Overall my industry used it a few years, because it is not good for large manufacturing industry ,we recorded our transaaction data, which was reliable method and good form while importing and uploading to another ERP. useful for small business and tacts.

Pros: Open source, any feature can be customized, valid and complete devolpment documentation is available, easy in use, remotely access. easy installations. Graphics and GUI is really awesome,accouting and purchasing was better.

Cons: All modules are not pre build, very complex and tough work to build and integrate with other module, either its documentation is available but still a special dedicated devolper is required to run and customize process, less controlling over transactions. like approvals etc.

  • Reviewer Source 
  • Reviewed on 16/05/2020
Roodesh R.
Director
Management Consulting, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 22/09/2017

"Fast setup, catering for all standard business needs and ready to use from day one!"

Comments: Great ERP software for small and medium businesses which cater for quite a number of business processes. Support should be more readily available rather than 'pushing' customers towards blogs for help in sorting out issues and/or understanding them.

Pros: Ease of setup and intuitive navigation through the system. Most standard business processes are already catered for. Changes in look and feel, including overall business template setup relatively easy to set up. Available help through manual and videos are very helpful.

Cons: Hard to trace back minor glitches/bugs. Support not really catering for these small issues, which sometimes take time to understand the cause. Support often not very friendly in explaining the issue/bug but still rectify them.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 22/09/2017
Narciso N.
Backend Developer
Computer Software, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/01/2019

"The best ERP for small and medium size companies"

Comments: In overall, ERPNext is an amazing product, I use it every day and I feel so good with the platform

Pros: Open Source
Easy to use
A lot of modules available inside the platform such as Education, Non Profit, Agriculture, etc
Growing community
Active forum to discuss any issue

Cons: As an active Open Source project a lot of times We face a lot of features requirements that are not so great to have in our system. Also, the permission system is a little bit complicated

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 24/01/2019
Narciso N.
Backend Developer
Computer Software, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 26/04/2017

"ERPNext great experience"

Comments: This is one of my favorites products and i recommend it 100%

Pros: - The easy way of use. ERPNext is a great product that is really easy to use for all users.
- How easy is to modify/expand its functionality with custom apps or directly in the core.
- We have a great community always helping with any question.
- Always evolving

Cons: - Still having some little issues sometimes but the great part is that the community who will help us with all of this.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 26/04/2017
Verified Reviewer
IT Manager, Sales and Marketing Engineer
Electrical/Electronic Manufacturing, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 23/12/2017

"Best Open Source ERP application"

Pros: Flexibility with modern design
The application is improving rapidly and feature list growing quickly to cover even non traditional genres such as Agriculture, Education and medical practice s such as hospitals. The scope is really that wide.

Cons: It's improving but there needs to be more work from the community in terms of coding to support Frappe with new features and improving existing ones

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 23/12/2017
Steven B.
CEO
Electrical/Electronic Manufacturing, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 7/03/2017

"ERPNext & last"

Comments: A great product, we have used for 4 years without almost any down time. The software has progressed through that time to its now broad spectrum suitable for almost any small to medium size. I recommend this product without reservation.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 7/03/2017
Khushal T.
Stude
Computer Software, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 29/06/2020

"Incedible Product"

Pros: Its one of most configurable product, meta data driven.

Cons: Scalability issues can be looked upon to the extent

  • Reviewer Source 
  • Reviewed on 29/06/2020
Lukmon I.
Manager
Food Production, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 5/04/2017

"Easy to use"

Comments: Easy to implement. Quick response from the team anytime problem occurs. Great experience using Erpnext.

Pros: Ease of use

  • Reviewer Source 
  • Reviewed on 5/04/2017
Azharul I.
Systems Engineer
Construction, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/10/2018

"User-friendly, Fast, Modern"

Pros: This software is a delight to user and has almost evry feature that you can imagine for an ERP

Cons: Missing standard dashboard with some common graphs. Requires a bit of setup and customization even for simple applications. POS could use some improvement.

  • Reviewer Source 
  • Reviewed on 20/10/2018
Verified Reviewer
Cairo Office Administrator & Project Manager
Information Technology & Services, 11-50 Employees
Used the Software for: Free Trial
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/11/2018

"The best for small and mid orgnisations"

Comments: i am an old user for microsoft dynamics ax it is one of the bigest ERP solution .when i want to use erpnext I find 70 to 80 % of the function is in the basic version and that is grat as start .

Pros: It easier to achieve your challenge and get the right goal

Cons: need to be easier in customization and update the user guide

  • Reviewer Source 
  • Reviewed on 21/11/2018
Adrian S.
CTO
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    Unrated
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 12/10/2015

"Wonderful ERP System with automated updates"

Comments: ERP software with professional features like automatic updates and free technical support. ERP Next installs easily on any cloud or local server and has with its developer friendly (version 4+), nice design (version 5+) and real-time multiuser transaction handling with node.js (version 6+) come with many apps for purchasing, production, sales, crm, invoicing and accounting including a full-featured pos system for any cash register in any gastronomical enterprise. This true OpenSource Software is a big friend for all company representatives interested in a competitive, cost-effective and expandable (rest-services integrated) solution to their company.

  • Reviewer Source 
  • Reviewed on 12/10/2015