---
description: Learn more about Newired price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Newired Pricing, Reviews & Features - Capterra New Zealand 2026
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Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Newired](/software/163192/newired)

# Newired

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> Newired intelligent user guidance encourages software adoption and improves overall performance of web applications.
> 
> Verdict: Rated **4.5/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Newired?

Enterprise Market, Private and Public Companies, Software Vendors (SaaS included), Companies who requires the highest level of security

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 14 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Newired
- **Location**: Turin, Italy
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$206.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Newired pricing starts from $206 per month and $2475 per year for 1-100 users
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece and 36 more

## Features

- Activity Dashboard
- Asynchronous Learning
- Audience Targeting
- Compliance Management
- Content Creation
- Contextual Guidance
- Dashboard
- Data Visualisation
- Document Management
- Employee Handbook
- Feedback Management
- In-App Training
- Launch Management
- Learner Portal
- Learning Paths/Tracks
- Negative Feedback Management
- Performance Management
- Reporting/Analytics
- Self Service Portal
- Self Service Tools
- Survey/Poll Management
- Surveys & Feedback
- Synchronous Learning
- Task Management
- Tests/Assessments
- Training Management
- User Onboarding

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software)
- [Digital Adoption Platforms](https://www.capterra.co.nz/directory/31638/digital-adoption-platform/software)
- [Training Software](https://www.capterra.co.nz/directory/10008/training/software)
- [Onboarding Software](https://www.capterra.co.nz/directory/30819/onboarding/software)
- [Change Management Software](https://www.capterra.co.nz/directory/30958/change-management/software)

## Alternatives

1. [Whatfix](https://www.capterra.co.nz/software/143008/whatfix) — 4.6/5 (77 reviews)
2. [Workday HCM](https://www.capterra.co.nz/software/66908/workday-hcm) — 4.5/5 (1743 reviews)
3. [Cezanne HR](https://www.capterra.co.nz/software/12452/cezanne-hr) — 4.4/5 (248 reviews)
4. [ELMO Software](https://www.capterra.co.nz/software/161821/elmo-software) — 4.5/5 (248 reviews)
5. [tts performance suite](https://www.capterra.co.nz/software/175166/tts-performance-suite) — 4.5/5 (24 reviews)

## Reviews

### "Newired – Empowering users of web-based application to act effectively." — 5.0/5

> **Verified Reviewer** | *3 April 2019* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: Newired Journey and Tips allows to inject tips and guidance directly into the web-application's user interface - specifically in the context they need. This can not only help new users and irregular users to use the application more effectively and thus ensuring correct usage and more effectiveness, but also reduces need for upfront training and load on support. What is especially nice is that the guidance can be across divers web-application empowering a smoother guided user experience. In a world where the rhythm of software changes / releases is ever more increasing parallel to the digitalization of ever more  processes in companies driven by ever faster time to market needs, Newired may become key to keep users engaged and focused.
> 
> **Cons**: As the software is disrupting in a way with current practices the “owner” of such software is not always clear. The business cases of its usage – even though it is always about user experience is varied as it affects various fields – ie. deployment, training, change initiatives, process “control”, support etc. On the other hand the aim of Newired is however always to ease the life of the user, which makes it very attractive.
> 
> Newired is a highly dynamic enterprise with full commitment to make the customer happy, learning fast from feedback from the field and supplying high quality software with guiding principles of code free (that is easy to learn), low invasive (that is very very  low integration need) and build for security.

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### "Newired is among the best digital adoption platforms\!" — 5.0/5

> **Kammy** | *20 July 2021* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: What I like the best about the software is that it's fairly easy to use and implement even on small scale. You can use it with multiple websites. And it's relatively intuitive.
> 
> **Cons**: Onboarding to Newired could be improved.
> 
> Newired allows people to experience the product in real time. And in comparison with other digital adoption platforms it's fairly easy to use even if one is not a programmer. The most important benefit to using Newired is that their customer service is fantastic.

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### "We are implementing just now.  Some issue raised hopefully under solution" — 3.0/5

> **Giovanni** | *12 November 2019* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: The ultimate goal of the application is great. It can solve many adoption problems and avoid th epainfull speed-up user manuals preparation.
> 
> **Cons**: Current product maturity and documentation available to implementation partners and customers.
> 
> See pros.

-----

### "The best digital adoption platform" — 5.0/5

> **Riccardo** | *20 July 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: easy to use, easy to deploy, best overall
> 
> **Cons**: I would like to have more styles editing features

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### "Great value and easy setup" — 5.0/5

> **Martin** | *26 July 2021* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: I was very pleased how easy is to setup very interactive onboarding tool.
> 
> **Cons**: No cons found. Everything works as expected.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/163192/newired)

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