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About BrowserStack

BrowserStack is the leading test platform built for developers & QAs to expand test coverage, scale & optimize testing.

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Pros:

Wide Range of Devices available for every category like Android, IOS & Windows Platform. Has a number of integrations.

Cons:

I don't like that it can get quite a bit costly very quickly. Also if you want to be able to test faster, it's going to get expensive fast.

BrowserStack ratings

Average score

Ease of Use
4.6
Customer Service
4.4
Features
4.5
Value for Money
4.2

Likelihood to recommend

8.7/ 10

BrowserStack has an overall rating of 4.6 out 5 stars based on 420 user reviews on Capterra.

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Filter reviews (420)

Janani
Janani
Lead Software Development in Test in India
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Best Product Design and Testing Platform!

5.0 7 months ago

Comments: My overall experience with BrowserStack is great, I still remember when I first integrated with Browser stack, and saw the standalone remote test run 5 years back! It was so cool!

Pros:

Its a great tool for web and mobile based applications, where I need to test various devices. Comes in handy with all the configurations, well documented about the usage. For a beginner to expert, its a very good tool!

Cons:

Sometimes I noticed minor bugs, like the same build from CI runs twice. So they can be better tested before releases.

Rakesh Kumar
Principal Engineer in India
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Robust cross-browser testing software

5.0 7 months ago

Comments: My experience with BrowserStack has been quite positive overall. It stands out for its robust cross-browser testing capabilities and the convenience of accessing real devices remotely. The platform’s interface is generally user-friendly, and it supports a wide range of browsers and operating systems, which is great for ensuring compatibility across different environments.

Pros:

BrowserStack is a really handy tool for testing websites and apps across different devices and browsers. What I like most about it is its ability to provide real-time testing on actual devices rather than emulators. This can give you a much more accurate picture of how your site or app will perform in the wild. Plus, the ease of access to a wide range of devices and configurations can really streamline the development process and help catch issues early. Have you used BrowserStack yourself, or are you considering it for a project

Cons:

One area where BrowserStack might have room for improvement is in the performance of its live testing feature. Sometimes, users report that the interaction can feel a bit laggy or slow, especially when dealing with high-traffic sites or complex application

Verified Reviewer
Verified LinkedIn User
Computer Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

BrowserStack is Overall good but need some upgrade

4.0 4 weeks ago New

Comments: I am using BS more than 3 to 4 yrs.
Most of Using app and web live
Less use of Accessibility and Web Inspector

Pros:

Web live and App Live most like from this. Also App live its good for open any new devices like iphone and Android

Cons:

Not able to open last opened device . Also not able to open setting menu for phone when we using app live

Matt
Matt
Senior Automation Engineer in UK
Verified LinkedIn User
Automotive, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Good but buggy

3.0 last month New

Comments: Overall good, some show stopping bugs which affect testing

Pros:

Good choice of devices and browsers, easy interface

Cons:

Slow and buggy, session frequently crash or fail to load

Dinesh
Lead SDET in India
Food & Beverages, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Browser Stack - The all-in-one testing solution

5.0 7 months ago

Comments: It is good so far. Will be exploring Live, Automate, Test Management and other side of it.

Pros:

App Live and App Automate. Will be exploring Live and Automate for WEB.

Cons:

No such con to mention as such. I would like the team to work on APP Performance Testing which can share App metrics(Device metrics like memory, cpu, battery etc) along with ui rendering time and api response times.

Mohab
CTO in Egypt
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

BrowserStack, your guaranteed path to ROI

5.0 6 months ago

Comments: Using BrowserStack has been a game changer for the many teams that I've led in different organizations who chose to subscribe, it provides guaranteed ROI and great bang for the buck, in addition to all the amazing technical features that allowed all my teams to use it effectively and efficiently. And of course to me personally as an open-source contributor, being able to test my open source project against any device or OS I can think of has been a great help to identifying and fixing issues as fast as possible. Especially after integrating BrowserStack in my GitHub Actions pipelines.

Pros:

The variety of devices, ease of use, API integration, and the openness of the support team to share any needed information.

Cons:

Honestly, there's nothing I don't like about BrowserStack.

Sian
Senior QA Engineer in UK
Financial Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great for quick access to multiple platforms for the team

5.0 6 months ago

Comments: It's great to be able to quickly get up an running with testing our code on whichever platform we need.

Pros:

It's very easy to invite team members to the account to allow us to keep the flow of development and testing going in various browsers in both macOS and Windows.

Cons:

We have 5 licenses, however 1 is always reserved for the account holder and 1 is always reserved for the admin. These 2 people rarely use this, so we really only have 3 usable licenses to share.

Matt
Matt
Sr QA Analyst in US
Verified LinkedIn User
Hospitality, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

A must-have for mobile testing

5.0 9 months ago

Comments: It's an essential tool that I enjoy using because it's well designed, fast and easy to use.

Pros:

I love the speed of opening a test platform, switching to others, and how easy it is to use it and interact with text fields. I have noticed stability improvements over the years that I love.

Cons:

It can't perfectly replicate the experience of having a mobile device in my hands, so that's the main shortcoming.

Yanina
Yanina
QA engineer in Georgia
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Affordable app with a wide range of tools.

5.0 7 months ago

Comments: Browserstack is easy to use, comfortable to start and has the functionality I need in my work.

Pros:

Browserstack is affordable for a single user – that's the main reason I chose it. As the only user in the team, I was looking for a tool that allows me to keep my documentation organised and offers an affordable plan.

Cons:

I'm a new user – haven't found any cons yet.

Raam Kumar
Raam Kumar
QA Manager in India
Verified LinkedIn User
Financial Services, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Powerfull testing tool for all test management needs

5.0 10 months ago

Pros:

Wide Range of Devices available for every category like Android, IOS & Windows Platform Has a number of integrations run several parallel test cases at one time

Cons:

Can have more training videos would be great if someone from browserstack can help in the implementation

Pratik
Manager - Web Operations in India
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Enhancing Client Satisfaction with Comprehensive Testing

5.0 7 months ago

Comments: My overall experience with BrowserStack has been highly positive, especially as a developer focused on ensuring seamless real-time device testing. BrowserStack has been instrumental in helping us identify and resolve potential cross-device issues before they reach our clients. The platform provides access to a wide range of real devices and browsers, allowing us to thoroughly test our applications and websites across different environments. This has significantly reduced the likelihood of our clients encountering any compatibility issues, enhancing the quality and reliability of the products we deliver.

Pros:

BrowserStack offers a robust and reliable platform for cross-browser testing. What I like most is the ability to test on real devices and browsers, ensuring compatibility across multiple environments. The ease of integration with various development tools and the speed at which tests can be executed are also significant advantages. Additionally, the platform's intuitive interface and extensive documentation make it user-friendly and accessible for teams of all sizes.

Cons:

While BrowserStack is a powerful tool, the pricing can be a bit steep for smaller teams or startups, especially considering the limitations on concurrent sessions in some plans.

Verified Reviewer
Verified LinkedIn User
Industrial Automation, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Comprehensive and Efficient Cross-Platform Testing Solution

5.0 6 months ago

Comments: My overall experience with BrowserStack has been great. It makes testing across different browsers and devices easier, way better than spending time and resources on emulators. It runs fast, and the debugging tools are really helpful. I can say it's a reliable tool to make sure your app or website will work smoothly wherever you use it.

Pros:

The possibility to automatize tests in mobile apps both in Android and iOS.

Cons:

At the beginning, the variety of the menu confused me. So it delayed the process from the start.

Praveen
Lead QA in India
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

BrowserStack: Essential for Cross-Browser Testing, But Room for Improvement

5.0 8 months ago

Comments: BrowserStack offers extensive coverage of real devices and browsers, making it a critical tool for developers aiming to ensure compatibility across a wide range of environments.
The platform is user-friendly and integrates seamlessly with popular test automation frameworks like Selenium, Appium
BrowserStack supports both manual and automated testing. It also allows testing of locally hosted websites.
Overall, BrowserStack is highly regarded for its robust features and ease of use, making it an excellent choice for ensuring comprehensive cross-browser compatibility.

Pros:

The platform is user-friendly and integrates seamlessly with popular test automation frameworks like Selenium, Appium

Cons:

Some times the responsiveness of virtual devices can be slow, particularly when there are network bandwidth limitations​.

Kartik
SDET in India
Leisure, Travel & Tourism, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Browserstack real devce testing results

5.0 9 months ago

Comments: Overall, my experience with BrowserStack has been very positive. Access to a variety of real devices has greatly improved my testing workflow, ensuring my applications work smoothly across different platforms. The setup was straightforward, and the support team has been responsive to my questions

Pros:

What I liked most about BrowserStack is the ability to test on actual devices. The wide range of devices and browsers they offer ensures that I can catch issues that might only appear on specific setups. The interface is user-friendly, making it easy to navigate and run tests. Additionally, the performance is reliable, with minimal lag even when testing on high-demand devices.

Cons:

The least favorable aspect of BrowserStack for me is the cost. It can get quite expensive, especially for small teams or individual developers. Also, sometimes the devices take a bit longer to become available during peak times, which can slow down the testing process.

nicolas
Developer in France
Computer Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Good product

5.0 9 months ago

Comments: Overall experience is good for regression testing and to resolve bug on specific devices

Pros:

Lots of product & variety of models, easy to use.

Cons:

Proxy and debug tools are unstable, need to restart quite often.

Pranay Kumar
Pranay Kumar
QA ENGINEER in India
Verified LinkedIn User
Information Technology & Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Browserstack gives wings to the testers

5.0 7 months ago

Comments: I can only say about the browserstack pros rather than one con which is price related.
Pros:
1- multiple cloud hosted devices to target multiple devices for wide range of testing.
2- parallel testing with selenium grid.
3- Jenkin setup is on tip with few clicks.
4- Test management tools like qtest, jira supported.

Pros:

Browserstack help in parallel execution and targeting wide varierty of devices for quality testing of mobile and web applications. It supports almost all available frameworks where the jenkin jobs linking becomes easier.

Cons:

It's quite expensive but worth of using it. Documentations has to be more crisp.

Priyanka
Software Tester in India
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Must know tool for testing

5.0 9 months ago

Comments: Overall its a very helpful device for doing sanity QA or to check version specific issues as multiple versions can be checked at one place. Also it reduce dependability on actual device it its not available then also we can continue with our task and submit it as per timeline one tool can be used for multiple things that's the best as mentioned above

Pros:

easy to understand, easy to use , many helpful features are present which make tester's life easy

Cons:

- It goes into non-responsive mode while using change location feature - Most recent versions for devices are not present for IOS as well as android

Kishore
Director in UK
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

compatibility test coverage made easier.

4.0 6 months ago

Comments: Overall, BrowserStack provides a reliable and comprehensive platform for cross-browser testing, making it easy to ensure compatibility across a wide range of devices. However, occasional slowness and missing of new devices needs to be improved.

Pros:

With BrowserStack, compatibility test coverage is made easier, allowing us to effortlessly test across multiple browsers, devices, and operating systems. Streamline the testing process and ensure seamless user experiences with real-time results.

Cons:

some times the latest devices are not available or there is a delay in adding. it would be nice to keep the prices affordable for Freelancers.

Sriram
SDET Lead in India
Computer Software, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

BrowserStack - We can trust for Cross browser testing and it is Reliable testing platform

4.0 6 months ago

Comments: Overall Experience is Excellent! We no need to worry about the real device which we don't have. I am so confident that we can rely on Browserstack!and there is no doubt on this.

Pros:

1. We can able to enable the Developer tools to observe the failures in network calls. For example: I am launching the web URL in Safari/Chrome Browser and for some reason, if it is getting failed means there I can able to enable the Developer tools and able to verify the failure calls. 2. We can able to do local testing by installing BrowserStackLocal.msi. There we can test our web applications in local also. I personally love this feature. 3. We can also do Accessibility testing. I have did this and it is working as expected. 4. We can able to do Selenium automation for browser validations. It gives confident to both QA and Dev about the application stability and also we can ensure that all functionalities are working fine as we do testing in REAL devices.

Cons:

1. Sometimes we can slowness and rendering while we do testing. 2. I found some some difficulties in setting up the local setup while testing.

Alfonso
IT Automation Engineer in US
Education Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

QA Automator Review

5.0 5 months ago

Comments: Great experience so far, makes things so much easier.

Pros:

Easy access to multiple configurations of devices, OS, and browsers. No need to setup on the client side.

Cons:

Dashboard to review automated tests could use improvement. I just dont like the way it looks.

Tyler
QA Specialist in US
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great tool for any QA job

5.0 8 months ago

Comments: Overall, BrowserStack has been a great tool for QA at my current job and I have used it consistently over the last 5+ years. I can't imagine going back to not using it, now that it has become such an integral part of my day-to-day work.

Pros:

I like how it is all web-based and quickly connects to additional devices/browsers in order to test applications and web pages. It's very nice being able to officially support devices and browsers that you normally wouldn't have easy access to obtain or test against.

Cons:

Some of the paid products have steep pricing models. There are also times where devices will just get stuck on a loading screen and don't officially boot-up which can get a little annoying when you are just wanting to quickly test something.

NAVRATTAN
QA LEAD in India
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Comprehensive Cross-Platform Testing with Minor Performance Hiccups

4.0 7 months ago

Comments: Overall, my experience with BrowserStack has been positive. It provides a convenient and comprehensive solution for cross-browser and cross-platform testing, allowing for efficient testing on real devices. Despite these minor drawbacks, it remains a valuable tool for ensuring compatibility and reliability across different environments.

Pros:

The ability to test across a wide range of devices, browsers, and platforms without needing physical hardware is what I liked most about BrowserStack.

Cons:

some feature like debugging not works on all platforms

Asif
Quality Assurance Engineer in US
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Supertool Browserstack

5.0 6 months ago

Comments: Overall experience with Browserstack has been great be it manual or automated testing. Great Tool.

Pros:

Browserstack almost provide all the experience of real device. It has ability to test location based functionality, screen recording and other great features that helps specially QA to gather artifacts while testing and recording bugs.

Cons:

There is nothing as such that I liked least, however there are areas where there is room for improvement like sessions getting un-interactive after few minutes. Face video calls if possible.

Crystal
Software QA Engineer I in US
Insurance, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Browser Stack Good or Bad

4.0 7 months ago

Comments: Mostly good. Sometimes I have to check the pages in a regular browser because Browserstack will make it look off or weird.

Pros:

I like that I can switch between browsers or apps easily.

Cons:

Sometimes it freezes or takes me to a blank page

purvi
Software Quality Assurance in India
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Very ease n can be used for multiple purposes

5.0 9 months ago

Comments: Im very happy as it has all in one platform and saves time too.

Pros:

What I like the most is it gives us real-time and multiple device options also live testing on an ios emulator, and can easily check by changing the location and rotating the devices, Accessibility testing, Also automation testing so helpful

Cons:

Location is very less also on Mac OS animation doesn't work properly n very slow.