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About HoneyBook

Everything you need to run your business: proposals, contracts, invoicing, payments, and more. Start your 7 day free trial today.

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Pros:

We have used it for a little over a year now, and this was so incredibly helpful filing taxes for the first time. Well worth the investment.

Cons:

Also, the email feature within HoneyBook can be a bit confusing. Sometimes, I can't tell if an email sent or not.

HoneyBook ratings

Average score

Ease of Use
4.6
Customer Service
4.7
Features
4.6
Value for Money
4.6

Likelihood to recommend

9.1/ 10

HoneyBook has an overall rating of 4.7 out 5 stars based on 653 user reviews on Capterra.

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Filter reviews (653)

Amber
Amber
Owner in US
Verified LinkedIn User
Hospitality, Self Employed
Used the Software for: 2+ years
Reviewer Source

HoneyBook is the best.

5.0 12 months ago

Comments: I love this program. I'm not sure if there is anything really like it on the market and I don't care to look. This program has everything I need to keep up with the day to day in my business.

Pros:

I love this program. This is great for photographers and event planners. Likely could be good for another business as well, but as an event planner this program allows me to get inquiries, navigate them through the pipeline stage of booking, invoice clients and send contracts, process payments and build task management and automations all in one place. This program does so much, and connects to QuickBooks which is a huge bonus for me.

Cons:

There isn't really much about the program that I dislike. I don't like that the automations now have two types of files (legacy and templates). They are basically the same and it really makes no sense to me why they exist separately, but it doesn't impede on using the software. Also, the reporting is good but it doesn't really make sense as it's not as functional as I'd like. You can't look at a report in the program, you have to download every time, but, I make due with what's available.

Angela
Owner in US
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great for basic client tracking and proposals. Slowest for payment deposits.

5.0 12 months ago

Comments: I use the super basic functions of the platform. I am aware of the other great tools it offers - my business just can't afford the pro costs. I am on my fourth year using HB and still trying to figure out how to use some of the features.

Pros:

I purchased Honeybook primarily to keep my client details in a single location while gaining the ability to send proposals and invoices for the clean, professional touch. This area is very easy to use without having to hire a pro.

Cons:

To use all the features of CRM, you need to hire a pro who can set you back at least $2k. Also, the payment deposits are the slowest on the market - days! If you use Square, you get the deposit the next day - same for all other CRMs. If you receive a payment on a Wednesday, for example, you won't get that deposit until at least Monday.

Deja
Operations Administrator in US
Media Production, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Time Management made easy!

5.0 2 months ago New

Pros:

I like the consistent updates and the ability to collaborate with peers.

Cons:

I wish it was easier to integrate with other software.

Bradley
Website Consultant in US
Design, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Honey Could Be Sweeter

2.0 4 months ago

Comments: It's good for the user that wants everytning in one place and doesnt need to customize much. It has potential and room to contend with others down the road.

Pros:

Simple at times and easy to navigate once you get used to things.

Cons:

Customization was very limitrd. Not being able to add a designed invoice was a deal breaker for me.

Moran
Mobile Marketing Lead in Israel
Consumer Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Arranges financial claims workflow, documented records, standardized forms

5.0 3 months ago

Pros:

HoneyBook ensures credibility for all parties involved in the invoice. It enables us to create digital invoice forms and link them to customer records and email with ease. I liked its ability to track the invoice from sending to payment, as it documents all of that in the records with date and time efficiently.

Cons:

There are not many negatives to HoneyBook, all the tools are easy to use, records are always up to date, notifications are excellent and all transactions are documented efficiently.

Julia
Designer in US Virgin Islands
Graphic Design, Self Employed
Used the Software for: 1+ year
Reviewer Source

I don't want to be with out it

5.0 11 months ago

Comments: Affordable, easy to get started, can do it all.

Pros:

Honeybook keeps me organized which in return gives me a good reputation as a service provider. I like that I can do it all - and at that from my phone because theres an app that has most of the features the desk top does

Cons:

There's not much to like about it. It meets all of the things I was looking for in a CRM.

Karen
Jungian Life Coach and Certified Grief Educator in US
Health, Wellness & Fitness, Self Employed
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Must see > if you need it, they have it!

5.0 5 months ago

Comments: I loved the articles and it definitely helped me determine what I did need. I was a little overwhelmed though. With that said, I was just a beginning business so I wasn't even sure what I needed. For what was there it was fantastic.

Pros:

Honeybook is very dynamic. If you need it, it is most likely included.

Cons:

It became a little overwhelming when I was starting my business. It offered more than I needed. (good problem to have!)

Verified Reviewer
Verified LinkedIn User
Professional Training & Coaching, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Near Perfect Helper

4.0 12 months ago

Comments: Overall, I live using Honeybook. It has helped me keep my client's information and projects easily managed.

Pros:

I appreciate having all of my client's information in one place. I also like that it can be integrated with email, you can create documents and so on.

Cons:

I would like more creative ability within the documents. Also don't like how some of the documents including invoices interact. It's hard to explain. It's both easy and complicated at the same time.

Matthew
Operations Manager in US
Events Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Streamline your Booking Experience

4.0 last year

Comments: The software has made our small business more efficient and allows us to focus on the clients, as we run a client based business, it is important that we can take the time we used to spend invoicing, requesting contracts, and following up on payments to interact with our clients more.

Pros:

Honeybook streamlines your process into an easy to use system, once the initial set up, from questionnaires to Invoices and Contracts you have all the tools you need to manage your projects. The desktop and mobile app add flexibility to what you can do with your business at home, in the office, or on the go.

Cons:

The setup process is a bit tricky and unless you have familiarized yourself with template creation, pay someone to build your templates, or find a premade on to edit to work for your needs it is a bit overwhelming if you have no experience at all with creating online templates or websites.

Daphnah
Web Designer in US
Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

HoneyBook is Sweet

4.0 4 months ago

Comments: My overall experience with HoneyBook has been mostly positive. There have been so many updates recently that it can be hard to keep up but all the changes have been very welcome.

Pros:

What I like most about HoneyBook is that you can have your scheduler, contracts, products and checkouts all in one platform.

Cons:

What I like least about HoneyBook is that there is no way to add a global discount code to a product or all products.

Tanya
Owner/Paralegal in US
Legal Services, Self Employed
Used the Software for: Free Trial
Reviewer Source
Source: SoftwareAdvice

Waste of Time

1.0 2 years ago

Comments: Frustrating I wasted an entire day trying to use it

Pros:

Nothing I didn't get a chance to use it. I wasted an entire day setting it up and then couldn't send an invoice.

Cons:

Absolutely not user-friendly. I have used quite a few payment platforms but couldn't even send an invoice using this program.

alton
owner in US
Arts & Crafts, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Honeybook is Sweet!

5.0 7 months ago

Pros:

I enjoyed this user friendly software. I was offered a seven day trial to see if it was a good fit for my company. Sending invoices was a breeze. One of my favorite features is being able to send crisp, professional looking proposals to possible business prospects. This feature alone helped take my business up a notch.

Cons:

As compared to others, The payout speed for invoices takes close to a week as opposed to a couple of days with other software I have tried. Perhaps that will change in the future.

Sujata
Sales Rep in Canada
Financial Services, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Streamline Client Relationships

5.0 7 months ago

Pros:

Robust contract and proposal tool. Very efficient to use. Seamless invoicing and payment processing.

Cons:

Initial customisation takes time. Limited integration with certain third party apps.

Langston
Creative Director in US
Design, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Software To Book Photography Clients

5.0 7 months ago

Pros:

The branding, logo and name are all trendy and up to date. This is very important when interating with new people, new clients. One wants the interface to be inviting.

Cons:

It could have better contract signing features.

Asha
Beauty Specialist in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

HoneyBook Client Management and Automation Works

5.0 8 months ago

Pros:

HoneyBook offers various templates, contracts, proposals, and a client inquiry management platform. It is very easy to use and successfully integrates with Gmail.

Cons:

HoneyBook does not allow client data to be exported. This may be an issue for those who would like to transfer the data within the contracts to another platform / tool. There is also a need for more integration with other platforms.

Jon
Financing in Germany
Information Technology & Services, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent Client Management Tool for Creatives

4.0 4 months ago

Comments: HoneyBook is a comprehensive client management platform, ideal for freelancers and small businesses, especially in creative industries like photography, event planning, and design.

Pros:

Streamlined client workflow management and customizable templates for proposals.

Cons:

limited advanced customization for workflows and only basic reporting.

Maria
Publicist in US
Public Relations & Communications, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Invoicing made effortless with Honeybook!

5.0 last year

Comments: Creating an invoice on HoneyBook is a straightforward process. It guides me through the necessary steps, from inputting client details to itemizing services and setting payment terms. The customizable templates provided also save so much time!

Pros:

Honeybook's easy-to-use invoicing features have set a new standard for efficiency. As a professional managing multiple clients and projects, HoneyBook has made the task of creating and managing invoices simple for myself and easy for my clients to make payments.

Cons:

There is nothing that I dislike about Honeybook.

Cara
Coordinator in Canada
Hospital & Health Care, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Over all I like it

5.0 7 months ago

Comments: Overall I like it. Still learning more about it as I go but so far straight forward and user friendly

Pros:

Straight forward, user friendly and nice look to it.

Cons:

Still learning all the capabilities but no complaints yet

Elizabeth
Owner/ Manager in US
Hospitality, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Efficiency with Honeybook

5.0 2 years ago

Comments: Keeps my contract and invoicing process easy for me and my clients.

Pros:

I love how easy it is to send contracts and invoices to clients and how your notified when read, signed and payments made.

Cons:

That it doesn't connect or integrate at all to my other primary platform I use on a regular and daily basis.

Sara
Teacher in US
Education Management, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Pretty neat app

5.0 5 months ago

Comments: Use for invoices and payments for a business

Pros:

I liked how I could set up my invoices and send them

Cons:

I don’t think I have had any set backs with this

bengono
SEO in Cameroon
Machinery, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

efficiency

4.0 last year

Pros:

thanks to this software, I am more and more efficient at work

Cons:

I find it really expensive and it's not known to the general public.

Resha
Book keeper in US
Accounting, Self Employed
Used the Software for: Free Trial
Reviewer Source

Honey for the money

3.0 11 months ago

Pros:

Invoicing I like the ability to easily invoice and send

Cons:

Should be able to have more functionality

Victoria
CEO in Nigeria
Apparel & Fashion, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Most efficient book

4.0 2 years ago

Pros:

One feature I appreciate is the safe online payment site, which gives my clients peace of mind and enables them to conveniently make purchases without worrying about security. An enormous amount of time was spared for me by the inclusion of thorough templates. It gives my clients all the information they require to move forward and even enables them to e-sign documents with ease.There is nothing about Honey Book that I truly despise. Every privately held company owner should use this platform, in my opinion. It is a transforming tool that takes the administration of your company to new heights, making it a crucial ally on your entrepreneurial journey.

Cons:

There is virtually nothing about HoneyBook that I could ever say I don't like. HoneyBook has actually captured my heart. If I had one wish, it would be for a wider variety of design possibilities that are especially suited for producing compelling proposals and brochures. My love and admiration for HoneyBook, however, remain unwavering despite this nagging longing. Its extensive capabilities and user-friendly UI unquestionably improved my business operations to remarkable levels.

Britney
Photographer in US
Photography, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Honeybook is a great system,but not for me!

5.0 last year

Comments: While I like honeybook system it was not ideal for me

Pros:

Being able to send contracts, estimates and manage my workflow all in one place.

Cons:

Being able to navigate and the pricing per month.

Argenis
Argenis
CEO in US
Verified LinkedIn User
Computer & Network Security, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

The essential tool for freelancers

5.0 2 years ago

Comments: The intuitive interface of this platform makes it easy for me to navigate and use it, even for those with less experience in business tools. I especially like the variety of customizable templates and layouts they offer, which allow me to tailor documents and communications to my brand image while maintaining a consistent, professional appearance.

Pros:

What I like the most about this platform is its ability to centralize all my business needs in one place. The seamless integration of proposals, invoices, contracts, payments, and scheduling allows me to stay organized and save valuable time.

Cons:

One of the areas where I feel this platform could use some improvement is its reporting and analytics functionality. While the platform provides basic data on projects, payments, and clients, I would like access to more advanced and customizable metrics that allow me to more closely track how my business is performing.