Average Ratings

  • Overall
    4.8 /5
  • Ease of Use
    4.8 /5
  • Customer Service
    4.7 /5

About Filestage

Filestage is the easy-to-use enterprise-ready online proofing software that helps teams to get their work reviewed and approved faster

Learn more about Filestage

Showing 63 reviews

Jon K.
Video Editor
Marketing & Advertising, Self Employed
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 16/07/2020

"Great product!"

Pros: Filestage is super easy to use. Even my not so tech savvy clients are able to review videos and add comments with ease. And the ability to mark off and highlight specific areas of concern is very helpful. I also like that you can check off feedback that has been completed. And being able to add new "rooms" for versioning is super helpful too.

Cons: I don't have too many complaints or issues. It works pretty seamlessly.

  • Reviewer Source 
  • Reviewed on 16/07/2020
Verified Reviewer
Communications Specialist
Building Materials, 201-500 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2/12/2020

"Great Proofing Software for Teams!"

Comments: Great program- highly recommend to other organizations looking to streamline their proofing process!

Pros: Filestage has saved us from endless email/revision chains, speeding up our review process, and making our team more efficient.

Cons: Wish I could download all of the comments associated with a particular revision embedded into the page (Similar to how PowerPoint has a notes page). That would give me a To-Do list of sorts. (I should note that I'm a newer user in Filestage, and they may in fact have this functionality and I just haven't found how to do it yet.) Other than that, the software is fairly intuitive.

  • Reviewer Source 
  • Reviewed on 2/12/2020
Luke A.
Global Head of Sales
Computer Software, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/03/2021

"Simplicity in a complex workflow"

Comments: Big enough to cope, small enough to care. A great company with a great solution.

Pros: So easy to use across any type of user. It truly takes the complexity out of the review and approval process.

Cons: I cannot think of anything that I am missing in the platform right now.

  • Reviewer Source 
  • Reviewed on 10/03/2021
Jovan M.
Head of Marketing
Information Technology & Services, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 9/11/2019

"Filestage helps us to move faster with our creative content"

Comments: Creating and collaborating with various range of content seems like a breeze. You can get instant design feedback and you won't wait days/months for it. Good job!

Pros: With Filestage we collaborate on different types of content for various range of uses. You can communicate more precisely with your teammates or remote employees and tell exactly what u want to change, edit or remove. Filestage gives us more clarity in all aspects of content collaboration and content process review. Our workflow now is more streamlined and we are able to execute things faster.

Cons: I have nothing to complain about specifically. Some bugs can occur when you are using a lot of plugins but that's pretty much normal.

  • Reviewer Source 
  • Reviewed on 9/11/2019
Stuart D.
Operations Manager
Marketing & Advertising, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/09/2020

"Exactly what we needed!"

Comments: From the first contact with a representative, our experience has been nothing but positive. We were given an excellent demo by a member of the Filestage team prior to purchase and they have been responsive every time I have reached out to them since.

Pros: This is the app we were looking for. It gives us a simple to use set of tools for sending creative work for approval (both internally and externally). The tools for marking up amends are simple and extremely effective. Our clients like Filestage too as the interface for non-licensed users is very easy to navigate and understand.

Cons: To be honest, we've only been using filestage for a few weeks but I have heard no complaints from the team so far. We were encouraged by Filestage to submit ideas for features we'd like to see so that they could be voted on for future dev. So it seems they take customer feedback seriously.

  • Reviewer Source 
  • Reviewed on 23/09/2020
Pauline L.
Founder
Education Management, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/10/2017

"Amazing tool!"

Comments: Happy clients! Easy to use, and very intuitive :)

Pros: -Very easy to comment the document
-Very User friendly: we see bullets and the comment appears
-Amazing to be able to see different versions of one document
-One online link, one pop up to invite reviewers to see the document
-Easy to create projects and invite a team to share projects
-Possibility to upload pdf or images into the comments themselves (great!)
-The email is customized with our logo, which is a great idea for our image
-And, the best: my clients are happy to receive this link, and see the comments

Cons: -We could have different colors for bullets points
-All the team members should have access all the projects, without inviting them to see the projects?

  • Reviewer Source 
  • Reviewed on 11/10/2017
Ahmed B.
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/01/2017

"Great Reviewing and collaboration tool"

Comments: Very straight forward clean interface, Great customer Support that listens to their customers and their needs, great value too, I highly recommend it.

Vendor Response

by Filestage on 18/05/2017

Thank you :)

  • Reviewer Source 
  • Reviewed on 26/01/2017
Mike E.
Digital marketing specialist
Marketing & Advertising, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 29/09/2020

"Great piece of software"

Pros: The simplicity to use. We implemted the program mid-way an important assignment, and it was really easy to use from the start. Getting a workflow going was literally minutes work!

Cons: I would prefer it as a stand alone software version instead of SaaS

  • Reviewer Source 
  • Reviewed on 29/09/2020
Maria M.
Food Sales Manager
Food Production, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 1/06/2020

"Easy to use"

Comments: I've been working remotely for 3 years and I've suffered from not having a tool to organise the review workflow. Now getting my worked reviewed takes less time and effort.

Pros: Easy to use, supports many file types, charged by active projects and not by file storage or number of files.

Cons: Sometimes it is a bit slow, specially for users that are force to use older browsers.

  • Reviewer Source 
  • Reviewed on 1/06/2020
Paul H.
Consultant
Marketing & Advertising, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/07/2017

"We got hooked on filestage right with the first project. Using it for almost all correction rounds."

Comments: Quick and clean corrections and voting rounds with the customers. Saving a lot of time, effort and nerve.

Pros: The simplicity of working with it - especially when giving the link of a file to a customer. There is no need for him to sign up, which makes it really easy to use.
Also, the usability and the user experience is great. Its actually fun to work with, even considering it is about something as tough as dealing with corrections of customers.
Everything is beeing kept clear and manageable.
We also love how we can handle nearly every kind of file.

Cons: It kinda reaches its limit when handling really big pdfs (more than 200 pages), since people are going to download the pdf and will make their comments there, instead of in filestage.

  • Reviewer Source 
  • Reviewed on 18/07/2017
Moritz S.
Ressortleitung Kommunikation
Nonprofit Organisation Management, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 3/07/2019

"Filstage is easy to use"

Pros: I liked the most, that our students marketing association could easily do the Corporate Design checks, which are necessary for us. The Design is very clear, which makes orientation in the application easy, too. Even without knowing similar software before, I knew after very few minutes, how to deal with it.

Cons: Sometimes I had the feeling, that some Comments on already uploaded Pictures weren't send as an email to the others, cause the notification on the right lower corner was missing sometimes.

  • Reviewer Source 
  • Reviewed on 3/07/2019
Sarah F.
contract designer
Design, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/08/2020

"So helpful!"

Pros: Filestage has been invaluable for keeping track of internal and client revisions on design projects – especially being a freelance designer that's not in the office engaging with the team. Previously we'd been adding sticky notes to PDF files, but this was hard to keep track of. I love being able to keep track of the edits and mark off which ones have been completed. This is HUGE in keeping organized. It's also helpful to be able to reply to specific comments so that all of the communication on that one piece is together. The user interface is clean and easy to use. I like having the 2-panel view – with project on one side and comments on the other. Being able to sift through multi-page documents and easily see any remaining edits has made the revision process run so much more smoothly. I also love having the ability to hide resolved comments, so you can easily see your remaining tasks.

Cons: One suggestion: There was one instance where there were a couple of unresolved comments on version 1, but we needed time to figure them out and in the meantime we moved onto version 2. It would be nice if they were a way to transfer unresolved comments from one version over to the next version so that we can keep track of them as we move through the project phases.

  • Reviewer Source 
  • Reviewed on 19/08/2020
Jenny T.
Marketing and Communications
Marketing & Advertising, Self Employed
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 4/02/2020

"Makes reviewing creative easy"

Comments: Overall I really like it - I would love for it to integrate with other project management tools I use like Basecamp.

Pros: Easy to mark up creative without having to download and upload so many PDFs - I can mark exactly where I want to see changes, and can clearly see how other reviewers have marked it up and if they have approved it.

Cons: It's easy to click into the wrong version and not realize there's a newer version that I should be reviewing instead - sometimes my notification emails come out of order, which causes this.

  • Reviewer Source 
  • Reviewed on 4/02/2020
Boris P.
Director Marketing
Publishing, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 29/03/2021

"HORIZONT Review"

Comments: I live it!!

Pros: Filestage kept rising our dynamic and efficiency of workflow creating Productpapers, factsheets, Presentations a.s.o. to a new level.

Cons: Sometimes the upgolding time for files lasts a bit to long.

  • Reviewer Source 
  • Reviewed on 29/03/2021
Verified Reviewer
Director Of Front End Development
501-1,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 29/05/2018

"The Invision of video, and project files"

Comments: Great collaboration on project files

Pros: Easy to use and understand for collaboration purposes - if somebody needs to leave feedback on a specific file that requires updates, it's simple to do this.

Cons: Some processes are a little slow/laggy, but it's not enough to impact my recommendation or overall workflow.

  • Reviewer Source 
  • Reviewed on 29/05/2018
Hanney N.
Sr. Design Director
Apparel & Fashion, 501-1,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/09/2020

"Filestage User"

Pros: I was really impressed with this software. It was so user friendly and very very organized. I was clear at what stage we were on at each stage of our approval processes. ]
It revealed me of multiple emails going back and forth, the software made the process really streamlined.

Cons: I really did not encounter any issues that I can comment on at this time.

  • Reviewer Source 
  • Reviewed on 10/09/2020
Thea G.
Student
Marketing & Advertising, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 4/07/2019

"Review about Filestage"

Comments: We use it to get an approval from our national team to flyer and other design elements.

Pros: This software is really use to use and very practical to communicate with people who are geographical distanced from each other

Cons: There is no email when a data is "freigegeben"

  • Reviewer Source 
  • Reviewed on 4/07/2019
Nina D.
Graphic Designer
Design, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 3/08/2020

"No More Scope Creep and Faster Completion of Deliverables"

Comments: Getting to the final deliverable is more efficient with FileStage. No more emailing PDF files to the client, client adding comments, resending it back, then inquiring about what portion of the document the client was referring to etc. Now we simply can click any part of the document on Filestage and add a comment while Filestage keeps track of each new document (revision) you upload to eliminate the dreaded scope creep.

Pros: Very easy to use, not only for the business user but most importantly for the client. It is simple for even non-computer savy users. The interface is not overwhelming and I can quickly upload, add reviewers, and make comments all in record time.

Cons: As a freelancer, it can be a little pricey. However, it seems to already have paid for itself because my sanity is not impacted with having to email PDFs back and forth for small revisions.

  • Reviewer Source 
  • Reviewed on 3/08/2020
Sascha J.
CEO
Marketing & Advertising, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 3/09/2020

"Great software for internal and external approval"

Pros: It helped us to get better and more organised feedback from our clients and to speed up the approval process.

Cons: An integration with our other tools would be nice.

  • Reviewer Source 
  • Reviewed on 3/09/2020
Verified Reviewer
Assocaite Manager - Product Development
Education Management, 10,000+ Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 19/06/2020

"Simple yet very effective platform!"

Comments: Quite impressive so far as it makes the coordination across team easier and hasslefree, especially at this time of pandemic - where "work from home" is the only option for our teams

Pros: Version control helps in checking all updates happened over time
Export and share feedback with clients & teams
Annotation tool helps in understanding the suggested changes or modifications
Can define roles, tasks visibility and permission levels
The option of adding attachments is an add-on

Cons: An option to switch between different tabs/assets without going back on the main homepage multiple times

  • Reviewer Source 
  • Reviewed on 19/06/2020
Lisa W.
Social Media & Performance Manager
Financial Services, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 4/03/2020

"Streamline feedback and approval processes"

Pros: The best feature about the software is that review links can be sent to anyone - internal or external, team member or non-team member. The tool thus makes feedback and approval processes with all departments and project stakeholders easy, efficient and transparent.

Cons: We would even benefit more from using the software, if it was possible to comment and edit open file formats such as Word, Excel, Power Point. Also we would benefit from using this as approval software for landingpages/web pages.

  • Reviewer Source 
  • Reviewed on 4/03/2020
Lukas H.
cameramann, Cutter
Chemicals, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 5/03/2019

"Fast solution for satisfied customers"

Comments: Close cooperation with customers from all industry sectors.
Project support and execution from pre-production to cutting

Pros: fast integration of complex film projects.
fast and easy communication with the customer.
Shortening the correction time

Cons: There is no competitive product.
There is no negative review

Vendor Response

by Filestage on 8/03/2019

Lukas, thanks a lot for your review! We really appreciate your feedback. If there's anything you need help with, just let us know.

Best, Max

  • Reviewer Source 
  • Reviewed on 5/03/2019
Jack M.
Creative Director
Marketing & Advertising, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/06/2020

"Makes my job A LOT easier"

Comments: My experience with Filestage has been brilliant. I would struggle without it, and I have applied it to a few businesses now

Pros: Filestage is seriously intuitive and simple to use. Which means we get very little confusion from clients or team members, people just adapt right away. I create a lot of video, and because of the detailed feedback thats possible on the platform, its made our workflow and deliveries much faster.
There is also a huge benefit in having the feedback on multiple projects stored for later reference.

Cons: Very little to say here. The one main one would be storage. Because I work mainly in video, I reach the capacity limit of my account almost weekly, which can cause issues if all the work on the platform is active.

  • Reviewer Source 
  • Reviewed on 18/06/2020
Eva R.
content designer
E-Learning, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 3/11/2020

"Agile tool"

Comments: Feedback from editors and reviewers is very important to solve what you need to.

Pros: The possibility to comment projects speedly and useful.

Cons: Sometimes navigation is not very agile, go back to project or folder when you're in.

  • Reviewer Source 
  • Reviewed on 3/11/2020
Joey P.
Director of Operations
Marketing & Advertising, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 4/05/2020

"After looking at a dozen apps, Filestage won"

Comments: Filestage is great! It helps us to streamline the review process. As an online business with clients all over the US, it helps a ton. I highly recommend Filestage.

Pros: - Easy to use: Although some of our clients struggle to learn it, overall most love it! We get tons of compliments on it. Not only is it easy for our clients, but it's easy for our team to use as well.
- Customer service: Whenever we have a problem, Filestage jumps on it.
- Simple UI: Unlike so many apps like Filestage, they do not complicate the UI. It's clean and simple.
- They listen!: Filestage listens to feedback. They actually make improvements based on what you say.

Cons: - Slow speeds: Since we Filestage heavily, we have had slow load times on occasion. But thankfully, it hasn't been a major problem.
- Client confusion: Some clients who aren't as tech-savvy struggle. But it's not Filestage's problem honestly. The only bit of feedback from them is making it clearer how to use it and making it more clear where the review or approval button is and when it is pressed.

  • Reviewer Source 
  • Reviewed on 4/05/2020