Dext Prepare Reviews

"Good software but could be cheaper for smaller practices"

Comments: My practice used to receive paperwork by various channels and we were always chasing clients. This has made it easier for the client to submit paperwork, though there is still definitely some chasing! Overall, a good product.

Pros: This software has streamlined the ways clients supply paperwork to my practice. Clients are generally happy with using it and it is very intuitive.

Cons: The pricing structure doesn't differentiate between different sizes of practice except for single users so the savings scale massively for larger companies.
Clients can be confused about submitting multiple invoices by email.
Doesn't split across classes/departments in basic product

"I use this to input all of my receipts for my business."

Comments: Ease of inputting receipts into accounting software.

Pros: I can auto-forward bills and invoices I receive via email to Receipt Bank, the ones which are consistent, I can even auto-publish to my accounting software (XERO)

Cons: I'm in Canada and have a few bills I pay in US funds. Occasionally a receipt will spontaneously switch currencies for no apparent reason.

"Great way to collect documents from clients on the go or in remote locations"

Comments: So far I really like the program, it's improved a lot since I first started using the program. The surprise feature/pricing structure change was not pleasant, working with another accounting firm I know they felt the same.

Pros: I love that my clients can use their phones to send me documents. During audits and reviews it's easy to download excel spreadsheets with links to corresponding document images. It syncs with QuickBooks Online which is a definite must.

Cons: The program has a hard time with tax codes, especially custom tax codes used for Charities, NPO's, and Meal/entertainment codes. The document fetching and statement fetching is lacking, the only thing it has been able to fetch (for all my and my clients businesses) is one Rogers account and my Receipt Bank invoice.

"Everything we need at the right price"

Pros: Very easy to use. The interface is clear and user-friendly. The lack of mandatory expense reports is a big plus in my view. When we used Expensify we had various issues dealing with expense reports. They aren't really necessary for our process, so eliminating them saves time. Also, now an issue with one transaction won't hold up the rest of the report. The OCR is very accurate compared to our previous software (Expensify and Veryfi), and did seem to learn how to read different vendors' invoices when I had to make some corrections (e.g. pulling invoice date instead of order date). Customer support was responsive and had a great attitude. Pricing is transparent and inexpensive compared to some competitors. Works well for both employee expenses and general accounts payable.

Cons: OCR processing time is slower than we would like. Items can be processed manually when needed, however. Multiple approval flows would help manage expenses by department. Doesn't integrate correctly with our bank. This seems to be an issue with our bank and the third-party integration software, but still.

"Great time saver"

Pros: It saves a lot of time with expense claims and therefore increases productivity

Cons: The monthly fees do add up and could be lower.

"Great app for processing receipts"

Pros: It saves time by processing your receipts and sending to your accounting package. Easy to use and excellent for employee expense reports

Cons: ReceiptBank is overpriced so I have a hard time selling it to my clients. It is priced by the number of receipts that you send per month so it can get pricey if you have a lot of transaction.
They also charge for accounting administrators

"Great for anyone who wants to save a little time"

Pros: We use this along with Xero and it makes it so easy to upload receipts and keep track of our expenses. It's great in that it integrates well with other software so you dont have to worry too much about compatibility.

Cons: The time that receipts process can sometimes be long when you are wanting to do a lot.

"For the time challenged"

Comments: My biggest wins have been with construction clients that no longer have to sit and enter hundreds of parts invoices themselves and a truck driver who can take a photo of his fuel receipts and I no longer have to collect a shoebox of dirty receipts!

Pros: I love anything that takes the hassle out of data entry. The ability to upload information and have the data transferred to your accounting program for you is invaluable.

Cons: I don't really have much I don't like about this.

"Could be great - I'm saving a bit of time, but the potential is there for more time savings...."

Pros: Like the automation, keeping all receipts in one place, uploading is easy and usually does a great job with reading from the sometimes crumpled receipts.

Cons: It doesn't integrate with Quickbooks Desktop - they've told me it's coming though. Once that's in place I could be saving wayyyy more time.
Would also like to be able to see on the screen a field for payment method (visa or mc and last four digits of card), instead of only viewing it when the csv is created. Also, would like to be able to upload a job/customer from QBDT for job costing and classes, like the account/category upload.... but that might be too software specific...

"Security Breech with fraudulent invoices"

Comments: No satisfaction, Receipt Bank do not care about fraud.

Pros: NONE - Receipt Bank allowed fraudulent fishing invoices to be included as verified invoices on my account.

Cons: ReceiptBank allowed fraudulent invoices to be sent to my inbox and refused to acknowledge this as a security breach. There solution was for our company to change our e-mails.
The source of the invoice which appeared in my payment list was a fishing scam. ReceiptBank refused to make any security improvements on the platform. Avoid this platform at all costs as it is not secure and the company don't care.

"Receipt Bank - Good Value for Money & Super Easy to Use"

Pros: Great price
Very easy to use
Customer Service is very responsive and knowledgable
Easy interface
Great mobile App
Reduces errors

Cons: Waiting for receipt bank to read invoices, it is very fast but would be even better if faster like everything :)

"Receipt Bank is a Time Saver, however the customer service is lacking"

Pros: WE like the extraction/invoice fetching ability
For the most part, the tax extraction is correct.

Cons: Customer service really lacking, often account manager are not responsive at all

"Great tool to reduce the time and hassle of collating expense receipts and vendor bills."

Pros: This is a must have application as it just cuts down so much admin. Supplier rules and giving employees their own logins to do expense reports makes it so easy to implement and get running.

Cons: System has some things missing such as multiple accounts with the same email. There is also the issue of no multilevel authorisation processes.

"Time saver"

Pros: Absolutely love the way it can OCR, use rules I set up, and then export the data to QBO

Cons: Handling of taxes... while it reads the tax amount, we in BC have a challenge with it seperating our PST and GST amounts. (But the promise a fix is coming).

"Effective, bit pricey, bit complex"

Comments: Well, you get the same functionality but better with Xero Standard. So why buy this? Just get Xero

Pros: It works! The OCR was very good at reading receipts and storing data in the right ledger code. Saved me lots of time

Cons: Tricky to set up, costly. Now there are other products with same functionality but cheaper

"Time Saving tool"

Pros: I have been using Receipt bank from last 2+ years, its a great tool to save time & a lot of data entry. My client are also happy to save time & cost due to using Receipt Bank.

Cons: In some case its mixes currency sign and user need to review receipt and verify currency to avoid later issues.

"Receipt Bank frees up time"

Comments: I've worked with Receipt Bank for over a year. First used it for my business, then for other businesses. It's basically the best product currently on the market. It frees up time for SMEs, I can see how it worked in our practice and also for other clients. Instead of having to manually type all the details, Receipt Bank will scan it all for you and help you manage this process. The development team is very progressive and they are very keen on making this product work for your business.

Pros: It can scan hand written receipts. Taxi receipts are a headache and we've put the system to the test, it's absolutely brilliant at recognising even the odd receipts.

Cons: We had a few cases where the receipts were coded with the wrong currency, instead of GBP we had AUD. You just need to make sure you review these receipts and make sure you spot such errors.

"Great Product Terrible Service"

Pros: Its easy to use for the most part. as usual with most software support is non existent so if you are not a technical person it might not be for you- like most online products online their FAQ section will not answer any question you have. also they really do not want you to contact support so its difficult
Its a great idea and works with QuickBooks once you can figure out how to set it up. its not intuitive at all

Cons: while difficult to figure out with zero installation support it is a great idea and on its basis and awesome product- its price compared to others, but probably worth it. that being said if you have a problem with it- you are out of luck- you can try and contact support but that's a joke. they of course want an email. ive had a problem with their fetch service, which is another great idea- it will give you an error saying you are using the wrong credentials even though you can sign on the site with no problem using the same credentials. what you will get back will be endless emails with can responses using the very faq pages which are useless. they do not even log your complaint so each time their solution doesn't work you have to re explain again. even if you send the prior email in the body. they are clearly not equipped to support issues with their own software
I will tell you its a nice product and if you are technical and can figure out how to set it up you will be good. but if there is an issue with a feature forget it

"Useful app that makes bookkeeping much more efficient"

Pros: This software makes bookkeeping very easy, even when on the go. The mobile app is perfect for tradespeople and those on the road.
The dashboard feature is particularly useful to us a bookkeeping business as we can monitor that activity level of our clients as well as ensuring the correct uploading of their documents.

Cons: We have found ourselves paying over the odds for this software on behalf of clients whose business sees peaks and troughs in terms of activity and so some months can be charged at a higher rate because they reflect the previous month's activity, despite little to know uploads taking place in the month following. We would much prefer to pay for the software on a credit system whereby we pay for what we use.

"Forget the rest Receipt Bank is the best! Save time and gather more data!"

Pros: I have been using Receipt Bank alongside Xero for at least 5 years now and I have tried the alternatives but for me RB is the best! It is easy, accurate and intelligent. Its super simple app alongside the emailing in, drag & drop, dropbox link etc makes adding receipts and bills easy so you are more likely to capture more items. The OCR works well and learns (it is however worth keeping an aye on things as sometimes it can go awry!). The supplier rules work well, it has a great user interface and is simple to navigate. I know that they do line by line splits on some supplier invoices and I would like to see that get more accessible. Overall Receipt Bank saves so much time and I think that they are still developing more and more features. I have had clients that hate it and there are a few nuances that you should pay attention to at the start but once you have it works brilliantly!! I have tried Datamolino, Autoentry and Xero direct for the day to day receipts & invoices but have always come back to Receipt Bank.
Customer support has always been good, friendly and relatively speedy. I use Receipt Bank with all my clients - we insist upon it!

Cons: I would probably say the thing that comes up over again is the price (I argue that rather pay them that than me for data entry!) but maybe if there was a lower starting price? I would love to see a Bill to client button and the option to break an invoice into lines as a standard option.

"Waste of Money"

Comments: Ended up wasting more time then it was worth. Not cheap either.

Pros: Photo recognition is very accurate and customer service is helpful and existant.

Cons: Where do i start. The system is very clunky, looks great from the outside but there are better solutions out there especially for the price. Upload a reciept and approve it. Then wait 24 hours for it to enter your accounting software. Nightmare when your trying to reconcile. Doesnt link with QB Projects so have to go into each reciept in QB and add project. This defeats the whole purpose of the app. Oh and you have to wait for it to push to QB.

"Smart Solution to manual bookkeeping entry"

Comments: Time. This saves time . It also provides peace of mind.

Pros: The AI behind this software is smart and adaptive. The OCR recognition can identify the debit/credit card used on a submitted receipt and match that receipt payment to the specific bank account in your accounting software so you can avoid sending payments to the wrong account. For accounting firms, the bundled pricing is a great value to share with your clients. It does not just push the data to your accounting software, but will search your transactions in the software to try to find matches and will sync up the payments with ease.

Cons: While they are doing good with the fetch option for online invoices (they can pull the statements and invoices from online billers, such as cell phone or internet), they do not have the capability, currently, to pull bank statements. Add this feature and we have an unmatched solution to this expense capture sector in my opinion.