--- description: Learn more about Cloudbeds price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cloudbeds Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [Cloudbeds](/software/158839/cloudbeds) # Cloudbeds Canonical: https://www.capterra.co.nz/software/158839/cloudbeds Page: 1 / 15\ Next: [Next page](https://www.capterra.co.nz/software/158839/cloudbeds?page=2) > The intelligent growth engine built to free hotelier ambition. > > Verdict: Rated **4.3/5** by 341 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Cloudbeds? Cloudbeds is hospitality’s only intelligent growth engine — a unified platform powering operations, revenue, distribution, and guest experience for ambitious hoteliers in 150+ countries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 341 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Cloudbeds - **Location**: San Diego, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Personalized pricing quotes are available on request. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Portuguese, Spanish - **Available Countries**: Albania, Argentina, Aruba, Australia, Austria, Barbados, Belgium, Belize, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Ecuador, El Salvador and 40 more ## Features - Activity Dashboard - Billing & Invoicing - Booking Management - Booking Notes - CRM - Calendar Management - Campaign Management - Channel Analytics - Channel Management - Customer Support - Dynamic Pricing - For Hostel/Dorm Managers - Front Desk Management - GDS/OTA Integration - Group Reservations - Guest Experience Management - Housekeeping Management - Incentive Management - Inventory Control - Inventory Management - Marketing Automation - Multi-Channel Distribution - Multi-Channel Management - Online Booking - Order Management - Partner Management - Payment Processing - Performance Metrics - Pipeline Management - Point of Sale (POS) - Promotions Management - Property Management - Rate Management - Registration Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Revenue Management - Room Inventory - Third-Party Integrations ## Integrations (13 total) - Alchemer - Capsule - Constant Contact - Dropbox Business - Dropbox Sign - Gmail - Google Analytics 360 - Google Docs - Mailchimp - Salesforce Sales Cloud - SugarCRM - SurveyMonkey - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hospitality Property Management Software](https://www.capterra.co.nz/directory/20031/hospitality-property-management/software) ## Related Categories - [Hospitality Property Management Software](https://www.capterra.co.nz/directory/20031/hospitality-property-management/software) - [Online Booking Systems](https://www.capterra.co.nz/directory/20032/reservations/software) - [Channel Management Software](https://www.capterra.co.nz/directory/30678/channel-management/software) - [Hostel Management Software](https://www.capterra.co.nz/directory/31457/hostel-management/software) - [Hotel Channel Management Systems](https://www.capterra.co.nz/directory/31615/hotel-channel-management/software) ## Alternatives 1. [Guesty](https://www.capterra.co.nz/software/159377/guesty) — 4.4/5 (466 reviews) 2. [Hostaway](https://www.capterra.co.nz/software/152433/hostaway) — 4.8/5 (1524 reviews) 3. [Lodgify](https://www.capterra.co.nz/software/131924/lodgify) — 4.5/5 (1283 reviews) 4. [eZee Centrix](https://www.capterra.co.nz/software/141727/ezee-centrix) — 4.7/5 (345 reviews) 5. [Amenitiz](https://www.capterra.co.nz/software/183836/amenitiz) — 4.3/5 (239 reviews) ## Reviews ### "Cloudbeds exceeds our expectations with SERVICE second to none1" — 5.0/5 > **Christopher** | *20 August 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: It is easy to use on the desktop or mobile.... and the Service is amazing.. Always available. Aways helpful and patient... Always knowledgable... It is this life blood of our small hotel > > **Cons**: nothing really... it meets all our needs and then some\! > > A pure pleasure, start to finish. If you hae a small hotel this platform is for you. ----- ### "Great support" — 5.0/5 > **Heather** | *15 April 2026* | Hospitality | Recommendation rating: 3.0/10 > > **Pros**: I like that I have great support when I need assistance. \[sensitive content hidden\] is a great rep and has showed me how to figure out everything i need. > > **Cons**: We just signed up with the groups some of it is still a little confusing but I have a great rep that always helps me out. Sometimes when booking.com books a reservation tho we have to make sure it's assigned on our live calendar. > > Overall it works great with our inn. And I would to would definitely recommend to anyone needing a booking engine for their properties ----- ### "Looks nice but buggy updates and non existant tech support" — 1.0/5 > **Henk** | *22 July 2025* | Hospitality | Recommendation rating: 1.0/10 > > **Pros**: The onboarding is ok and in the beginning it looks realy nice. Until you start using it....Basic functionality is ok. > > **Cons**: The customer support sounds really friendly but does absolutely nothing. As soon as a thing is more than a basic problem they do not know how to handle it, create a ticket and that ticket gets succed into a black hole of non existent technical support. Release introduce new problems that never get solved. Bugs in the software are marked as a wish and published on their online community where people can share their wishes for changes. I have never seen any of those request being picked up and translated into an update. > > Basic functionality ok, but the rest......sucks. Every extra thing you want is an extra fee or even better an external party providing it with another fee.... ----- ### "Garbage, look elsewhere..." — 1.0/5 > **Navraj** | *11 March 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: Cleaner ui to read. Nothing else positive to say. > > **Cons**: Garbage ui experience. Not setup to support basic steps of service for any hotel business. The worst reporting system I have every worked with. Over 50 reports that most cannot date range, give accurate information, and they display as double ledger instead of line items making it infuriating even for accountants. Technical support is non existent. Worked with about a dozen and only of them could actually help with issues. Won’t get a timely response, have to pay extra to get someone on the phone. I am in the process of transferring to a different company. These guys are absolute garbage. > > Sales rep are not explicit liars, but are useless to ask questions. Onboarders are the only ones that know the product but your not allowed to talk to them after onboarding. Technical support is trash. Reports are useless. Company is junk. ----- ### "Great software, awful service" — 2.0/5 > **Axel** | *2 April 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: We got a chance to evaluate Cloudbeds and it looked like it was feature rich. > > **Cons**: Unfortunately we got nowhere with Cloudbeds due to their awful sales team. They are rude and condescending. Since sales is very much the face of the company we decided to go elsewhere. I don't recommend doing business with this company. > > We tried to evaluate Cloudbeds three times. We were interested because it's feature rich. However, each time we were met with a sales person that was so awful that we were unable to sign up. Basically, they use dirty sales tactics, telling us we had to sign up that day or else the price would go up by 30%. ----- Page: 1 / 15\ Next: [Next page](https://www.capterra.co.nz/software/158839/cloudbeds?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/158839/cloudbeds) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data