---
description: Learn more about Jotform price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Jotform Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Contract Management Software](/directory/30078/contract-management/software) > [Jotform](/software/158456/jotform-4-0)

# Jotform

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> Ideal for businesses of all sizes, it is a form building tool that helps users create survey forms while also reviewing submissions.
> 
> Verdict: Rated **4.7/5** by 2794 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Jotform?

Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 2794 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Jotform
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish
- **Available Countries**: Australia, Brazil, Canada, China, France, Germany, Hong Kong SAR China, India, Ireland, Isle of Man, Japan, Mexico, Netherlands, New Zealand, Singapore, United Kingdom, United States

## Features

- Appointment Scheduling
- Billing & Invoicing
- Business Process Automation
- CSAT Survey Structure
- Commenting/Notes
- Communication Management
- Content Publishing Options
- Contract/License Management
- Convert to PDF
- Customisable Questions
- Data Capture and Transfer
- Data Security
- Document Capture
- Document Storage
- Employee Recognition Software
- Enrollment Confirmation
- Feedback Management
- For Government
- For Healthcare
- For Legal Professionals
- For Municipal Offices
- Forms Creation & Design
- HIPAA Compliant
- Live Results Sharing
- Member Database
- Merge/Append Files
- Mobile Signature Capture
- Multi-Party Signing
- Multiple Question Types
- Online Polling
- Online Registration
- Patient Records Management
- Permit Issuance
- Pre-built Templates
- Progress Notes
- Project Planning/Scheduling
- Proposal Generation
- RFP Management
- Reporting/Analytics
- Reporting/Project Tracking
- Secure Messaging
- Status Tracking
- Student Information/Records
- Survey Builder
- Survey/Poll Management
- Task Management
- Templates
- Therapy Notes
- Workflow Configuration
- eCards

... and 125 more features

## Integrations (100 total)

- AWeber
- ActiveCampaign
- Adobe Dreamweaver
- Agile CRM
- Airtable
- Akita
- Apache Hive
- Asana
- Basecamp
- BigCommerce
- BlueSnap
- Box
- Brevo
- Callingly
- Campaign Monitor by Marigold

... and 85 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Contract Management Software](https://www.capterra.co.nz/directory/30078/contract-management/software)

## Related Categories

- [Forms Automation Software](https://www.capterra.co.nz/directory/10023/forms-automation/software)
- [PDF Software](https://www.capterra.co.nz/directory/31122/pdf/software)
- [Work Order Software](https://www.capterra.co.nz/directory/30785/work-order/software)
- [Government Software](https://www.capterra.co.nz/directory/20048/government/software)
- [Data Collection Software](https://www.capterra.co.nz/directory/32475/data-collection/software)

## Alternatives

1. [Typeform](https://www.capterra.co.nz/software/137289/typeform) — 4.7/5 (945 reviews)
2. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5058 reviews)
3. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17483 reviews)
4. [Docusign](https://www.capterra.co.nz/software/121506/docusign) — 4.7/5 (9267 reviews)
5. [Jotform Sign](https://www.capterra.co.nz/software/1058643/jotform-sign) — 4.8/5 (216 reviews)

## Reviews

### "great platform with so much versatility" — 5.0/5

> **Nicola** | *18 March 2026* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: I love this platform. I can customise my forms, make apps for my employees and improve their workflow and access to documents they need day to day.
> 
> **Cons**: it takes a wee bit of patience to load and login to your apps first time, and needs a double confirmation. Once you get past that it is good to go
> 
> Brilliant, will continue to use and find uses. I have made signing forms, collecting certification data, waivers and also use it to store and access SOPS

-----

### "SUPPLIED MY NEEDS\!" — 5.0/5

> **Sama** | *9 October 2025* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: I volunteer at a non-profit and needed a way to collect information for a special event coming up. We're expecting 200 people, so I wanted a reliable option that was easy to add to our Canva website. I love how easy it was to set up, especially the customisation options to also look the part. I also love their free option.
> 
> **Cons**: I didn't realise that testing the link on Canva is using up the 'Form View" usage until after I read in the Usage tab of my account. It will limit me from checking on it as much.

-----

### "Ideal for Simple Forms" — 5.0/5

> **Marj** | *26 April 2025* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: JotForm's drag-and-drop simplicity, smart automation, and seamless integrations make creating professional forms effortless. Perfect for businesses needing powerful yet user-friendly form solutions. Highly recommended\!
> 
> **Cons**: Submission caps, forced JotForm branding, and restricted features can frustrate growing users. Advanced tools require upgrading.
> 
> JotForm’s free plan offers surprising flexibility with its easy form builder and solid customization. Submission limits apply, but it’s perfect for lightweight needs—no payment required\!

-----

### "Great functionality and value" — 4.0/5

> **Cathy** | *19 February 2026* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: It's very easy to create detailed surveys with a variety of question types.  The logic routing is easy to set up and helps us simplify longer surveys.  The report generating option is great for quick summaries and it's easy to share the survey through links and website embeds.  Our smaller clients get great use of the free version but the pricing tiers are pretty reasonable.
> 
> **Cons**: There are limited design/branding options so we don't always have brand consistency for our clients.
> 
> We've used Jotform for 5+ years with our clients, setting up accounts for them, and using a paid account ourselves.  We've used many different platforms for surveys over the years and Jotform is consistently our favourite. They love how professional the surveys look and appreciate being able to "see behind the curtain" on results as they come in.  It's easy to share the forms with clients, too.

-----

### "Great for Nonprofit Use\!" — 5.0/5

> **Bonnie** | *20 February 2026* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: For a small nonprofit with a big reach, it's been perfect for our needs. We use it for various contact forms, our adoption application, and for collecting customer data at events. For anyone at least slightly tech savvy it's easy to learn and use.
> 
> **Cons**: For some reason, the confirmation emails that go out to our customers/applicants often goes to spam. It's the only issue we have and we don't have that issue with our email address normally.
> 
> We've been using it for years and it does a great job. Integrated easily with our website and has been a valuable tool for us.

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## Links

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