--- description: Learn more about Dialpad AI Meetings price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dialpad AI Meetings Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Web Conferencing Software](/directory/30075/web-conferencing/software) > [Dialpad AI Meetings](/software/157843/uberconference) # Dialpad AI Meetings Canonical: https://www.capterra.co.nz/software/157843/uberconference Page: 1 / 25\ Next: [Next page](https://www.capterra.co.nz/software/157843/uberconference?page=2) > Dialpad Ai Meetings is an HD video conferencing platform that lets you meet face-to-face with clients and colleagues wherever you are. > > Verdict: Rated **4.5/5** by 602 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Dialpad AI Meetings? Dialpad Ai Meetings is built for the hybrid and virtual workplace, providing live transcription, Ai notes, action items, and more to keep the conversation moving wherever you are. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 602 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Dialpad - **Location**: San Francisco, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Free Plan - up to 10 participants. Business Plan - $20/user/month (billed monthly) up to 100 participants or $15/user/month (billed annually) - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, Germany, Japan, Mexico, United Kingdom, United States ## Features - Call Monitoring - Call Recording - Desktop/Browser Sharing - File Sharing - Host Controls - Mobile Access - Presentation Streaming - Real Time Screen Sharing - Real-Time Chat - Recording - Scheduling - Screen Sharing - Two Way Audio & Video - Video Conferencing ## Integrations (14 total) - Box - Dropbox Business - Evernote Teams - Gmail - Google Calendar - Google Drive - Google Workspace - HubSpot CRM - LinkedIn for Business - Microsoft 365 - Microsoft Outlook - Salesforce Platform - Slack - Twitter/X ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Web Conferencing Software](https://www.capterra.co.nz/directory/30075/web-conferencing/software) ## Related Categories - [Web Conferencing Software](https://www.capterra.co.nz/directory/30075/web-conferencing/software) - [Meeting Software](https://www.capterra.co.nz/directory/30802/meeting/software) - [Screen Sharing Software](https://www.capterra.co.nz/directory/31738/screen-sharing/software) - [VoIP Software](https://www.capterra.co.nz/directory/30940/voip/software) - [Video Conferencing Software](https://www.capterra.co.nz/directory/31895/video-conferencing/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.co.nz/software/168668/microsoft-teams) — 4.5/5 (10974 reviews) 2. [Zoom Workplace](https://www.capterra.co.nz/software/144037/zoom-video-conferencing) — 4.6/5 (14553 reviews) 3. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17519 reviews) 4. [Google Meet](https://www.capterra.co.nz/software/176572/google-hangouts) — 4.5/5 (12089 reviews) 5. [GoTo Meeting](https://www.capterra.co.nz/software/163332/gotomeeting) — 4.4/5 (11525 reviews) ## Reviews ### "Review from regular user" — 4.0/5 > **Olga** | *9 January 2026* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: I liked the overall feel of the platform and user interface - it's easy to use and works reliably most of the time. > > **Cons**: Since the needed use consisted of multiple outbound leads calling, I wish it would offer more efficient predictive dialing. > > Overall, it's a reliable system, with limited downtime. It integrates well with other systems, such as Salesforce, and offers a comprehensive team chat option that beats other popular team chats. ----- ### "Awesome experience" — 5.0/5 > **Verified Reviewer** | *23 March 2026* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: The "Ghostwriter" (AI Recaps \& Summaries) This is consistently the \#1 favorite. Instead of scribbling notes, the AI (powered by DialpadGPT) creates a highly accurate summary of the meeting. Why it's great: It automatically extracts action items (e.g., "\[sensitive content hidden\] will send the proposal by Friday") and provides a searchable transcript. It saves about 10–15 minutes of admin work per meeting. > > **Cons**: The "Robotic" Transcription Errors While the AI is great, it isn’t perfect. The Issue: It can struggle with heavy accents, technical jargon, or people talking over each other. Review Tip: You might mention that you occasionally have to spend time "cleaning up" the automated summary because the AI misinterpreted a specific product name or industry term. > > The "Big Picture" Sentiment The best way to describe Dialpad is "AI-native." Unlike competitors who added AI as a plugin later, Dialpad feels like it was built around the transcript. The Vibe: It turns a meeting from a "point-in-time event" into a "searchable asset." Reliability: For voice, it’s top-tier. For heavy video/screen sharing, it’s a solid "B+." ----- ### "Worst Company we have ever dealt with. Do not purchase\!" — 1.0/5 > **Nick** | *6 February 2026* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: Nothing, technology was clunky and didn't work. Account management is a distaster. The call reporting was not good. There is a lag when you would make calls and customers would hang up. Cost us thousands of dollars in our outbound sales department. > > **Cons**: Their account management is horrible, we ended contract properly and they still can't figure out. We have been asking for a refund for 6+ months for fees they took out post cancellation. Do not do business with them. Nothing seems to get them to care. > > It may be the worst company I have dealt with. I have been managing business systems as an executive for 20+ years and I am not sure I have ever had as bad of an experience. The software did not work as designed, they kept claiming things would change. We ended our contract in writing, within terms, they continued to collect money post term. We emailed and escalated to the team and they acknowledged they messed up but they cannot figure out a way to reimburse us. I even escalated this to their \[sensitive content hidden\] who never responded to me nor acknowledged my email. I would 100% look elsewhere for your phone and Meeting needs. ----- ### "Poly Dialpad" — 5.0/5 > **Brenda** | *19 December 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: I like how I'm able to see the call being transcribed in real time. It really makes a difference being able to look back at what the caller was saying. > > **Cons**: Doing conference calls is difficult at times. I would like to see more people added to the quick search when transferring calls to VM. ----- ### "Dialpad important part of my job" — 5.0/5 > **Luda** | *19 September 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: Nice software to for connection with customers. Security on a high level. It's nice to be able have a phone call records what should transfer you to transcript, summarising, key word and investigation question. Good to be able record greeting and schedule your business hours and auto voice massage > > **Cons**: Sime time it has some issue with connection. When try to call you do not listen your customers and need restart Dialpad > > In general my experience with Dialpad is positive. I like it better than regular phone. There is a lot of option to help for better customer service ----- Page: 1 / 25\ Next: [Next page](https://www.capterra.co.nz/software/157843/uberconference?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/157843/uberconference) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data