---
description: Learn more about Xref price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Xref Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Reference Check Software](/directory/31636/reference-check/software) > [Xref](/software/157672/xref)

# Xref

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> Xref is trusted by businesses globally to offer reference, background and ID checks that are fast, simple and secure.
> 
> Verdict: Rated **4.7/5** by 95 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Xref?

Xref is used in 195 countries around the world to support HR and talent acquisition teams from a vast array of industries to gather feedback and insights to recruit, retain and remember talent.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 95 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Xref
- **Location**: Dawes Point, Australia
- **Founded**: 2009

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Our pricing is flexible to suit your business needs. &#10;&#10;We price on a per-credit basis, which means you only pay for the references you conduct. One credit will allow you to request as many references as are required for a single candidate.&#10;&#10;If you have other requirements or a different payment method would be more suited to your business, let us know and we'll be happy to discuss an alternative approach. &#10;&#10;FREE TRIAL: Give Xref a go for free. Simply register here and request your first reference today: https://bit.ly/2uK0gwb
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Danish, English, Finnish, French, Norwegian, Swedish
- **Available Countries**: Australia, New Zealand

## Features

- Activity Dashboard
- Alerts/Notifications
- Background Screening
- Benchmarking
- Bulk Reference Request
- Compliance Management
- Email/Online
- Feedback Management
- Onboarding
- Performance Management
- Question Library
- Recruitment Management
- Reference Checking
- Reference Request Automation
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Status Tracking
- Survey Builder
- Survey Library
- Surveys & Feedback
- Talent Management

## Integrations (5 total)

- Avature
- Bullhorn ATS & CRM
- JobAdder
- SmartRecruiters
- iCIMS Hire

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Reference Check Software](https://www.capterra.co.nz/directory/31636/reference-check/software)

## Related Categories

- [Reference Check Software](https://www.capterra.co.nz/directory/31636/reference-check/software)
- [Background Check Software](https://www.capterra.co.nz/directory/31475/background-check/software)
- [Employee Engagement Software](https://www.capterra.co.nz/directory/30817/employee-engagement/software)
- [Human Resources Software](https://www.capterra.co.nz/directory/5/human-resource/software)
- [HR Analytics Software](https://www.capterra.co.nz/directory/31064/hr-analytics/software)

## Alternatives

1. [VidCruiter](https://www.capterra.co.nz/software/127883/vidcruiter) — 4.6/5 (125 reviews)
2. [Deel](https://www.capterra.co.nz/software/205015/deel) — 4.8/5 (4265 reviews)
3. [Employment Hero](https://www.capterra.co.nz/software/144645/employment-hero) — 4.4/5 (239 reviews)
4. [Discovered](https://www.capterra.co.nz/software/139913/Discovered) — 4.6/5 (126 reviews)
5. [ELMO Software](https://www.capterra.co.nz/software/161821/elmo-software) — 4.5/5 (248 reviews)

## Reviews

### "Save time and get in-depth responses" — 5.0/5

> **Verified Reviewer** | *28 July 2020* | Media Production | Recommendation rating: 10.0/10
> 
> **Pros**: It saves me so much time. I also get a lot more information than I would over the phone. It's easier than trying to write down what someone is telling you. It can be done in the reference's own time which can be over the weekend or out of hours which means they can focus and put time into their responses. It's such a wonderful product I can't imagine not having it\!
> 
> **Cons**: Ability to self load credit &#10;Ability to alter email addresses or edit the references
> 
> Fantastic\! It's easy to use and the staff are lovely. Always happy to help :)

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### "Why go anywhere else" — 5.0/5

> **Anthony** | *13 January 2020* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: I have nothing but good things to say, the ease of using this system, so easy to use, nothing is ever too hard for anyone that works at XREF, you can truly see that people love working at XREF and it shows in their customer service.&#10;The product is second to none and i will never use another system. &#10;As a recruiter for many years , we never like constantly calling referees who might say they are too busy to talk or just not answer for days. XREF takes away the pressure of trying to call referees and gives that time back to do other things. I just dont understand why you would not want to use XREF. You really feel like you are part of the team. &#10;Amazing system/Product and people\!
> 
> **Cons**: I cant say anything bad about the system.
> 
> The systems solves the problem of reaching referees outside of our business hours more so when we need to do an international reference check. The referee can do it when they have time.&#10;&#10;You will never regret using XREF.&#10;Wow amazing \!

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### "Xref" — 3.0/5

> **Amanda** | *9 January 2020* | Government Administration | Recommendation rating: 6.0/10
> 
> **Pros**: Easy to use and creates an efficiency in my work flow to avoid the back and forth with references.
> 
> **Cons**: While it's a fairly straight forward platform there is alot of individual windows that require me to go in and out for each reference on each candidate.
> 
> Positive\!  customer service has been awesome and the company has shown openness to input and enhanced their platform.

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### "Xref - review" — 5.0/5

> **Kerryn** | *17 November 2020* | Biotechnology | Recommendation rating: 10.0/10
> 
> **Pros**: The software is extremely easy to navigate for all parties;  employer, referee and candidates. It provides updates/reminders/customization and visibility on when the references have been completed or if there are delays the candidate can follow up with the referee.  The document is easy to read and provides "norms" which is extremely helpful when comparing other candidates responses to the market.  The template allows enough room for those who want to respond with extensive answers and provides follow up details of the referee if needed.  Given the ease of use the references are produced in a timely way and allows us to progress to offers quickly reducing our time to fill.
> 
> **Cons**: There could be the opportunity for further customization however this does not cause any issues for our organsiation.
> 
> The experience is positive and one that I would not give up given the many benefits it allows for all stakeholders. It definitely reduces our time to fill given the timeliness of submitting all information.

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### "My experience with Xref" — 5.0/5

> **Mike** | *12 August 2022* | Staffing & Recruiting | Recommendation rating: 10.0/10
> 
> **Pros**: The feature i like most about Xref is that it will automatically send you potentially fraudulent references
> 
> **Cons**: In the beginning steps, after sending the Xref out, I wish it would tell me if had been accessed by the candidate.
> 
> I use Xref to find good quality candidates to hire. It helps me weed out the good from bad and exposes a lot of red flags for me.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/157672/xref)

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| pt | <https://www.capterra.com.br/software/157672/xref> |
| pt-PT | <https://www.capterra.pt/software/157672/xref> |

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