Average Ratings

  • Overall
    4.8 /5
  • Ease of Use
    4.9 /5
  • Customer Service
    4.8 /5

About Spendesk

Spendesk is the all-in-one spend management solution that delivers more control, visibility, and automation to today's finance teams.

Learn more about Spendesk

Showing 113 reviews

Stewart W.
SDR Manager
Internet, 201-500 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 10/07/2019

"Pretty much perfect"

Pros: Very easy to use. The mobile app is perfect.

Cons: It’s not always clear which payments are pending and which have cleared.

Vendor Response

by Spendesk on 17/07/2019

Thank you Stewart for giving us this great review!

  • Reviewer Source 
  • Reviewed on 10/07/2019
Maurice V.
Team Lead Customer Success Management
Computer Software, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 20/03/2019

"Very ease to use"

Pros: It is so easy to do your expenses by taking a photo of a receipt and the amount and date is already is filled in. It takes you les then 30 seconds to do the expenses.

Cons: Haven't encountered anything I didn't like

Vendor Response

by Spendesk on 22/03/2019

Thank you so much for your kind review Maurice. We're glad to make your expense reports so much easier !

  • Reviewer Source 
  • Reviewed on 20/03/2019
Natalie T.
Business Development
Computer Networking, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/07/2019

"Easy to use"

Comments: Very good, can definitely recommend it.

Pros: It's very user friendly and saves a lot of time with my expenses.

Cons: I like that it tells me that my request has been approved. I don't like that I have no idea when the payment will go through.

Vendor Response

by Spendesk on 18/07/2019

Hello Natalie and thank you for your nice review! We are really happy to help you save a lot of time with your expenses :)

  • Reviewer Source 
  • Reviewed on 16/07/2019
Philip L.
Partnership Manager EU
E-Learning, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/05/2019

"Excellent Product!"

Pros: I am using the software for all my travel expenses. I do not work in finance, so I do not have much insight on the usability for the company overall but as an individual, Spendesk makes it extremely easy to manage my expenses.
The App helps to keep everything organised while on the road.

Cons: I have no complaints about the software. Again, I do not manage the finances for the company but for me personally, there are no cons.

Vendor Response

by Spendesk on 22/05/2019

Thank you so much Philip for your nice review. If you need any assistance while traveling, do not hesitate to contact our support team and we'll be glad to help!

  • Reviewer Source 
  • Reviewed on 21/05/2019
Rhodri J.
Head of Service Operations
Facilities Services, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 22/10/2019

"Great product"

Comments: I'm spending less time filling in forms for credit card spends, scanning receipts and chasing invoices.

Pros: Ease of use. Easy to keep track of payments and receipts. More secure than using a normal card.

Cons: Can't think of any.

  • Reviewer Source 
  • Reviewed on 22/10/2019
Celine V.
office manager
Information Technology & Services, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/07/2016

"My easy Life with Spendesk"

Comments: With employees of 13 different time zones, manage their needs and expenses were a puzzle..
and 3D Secure, sending SMS to our CEO who wasn't necessarily available to transmit me the codes ... I was pulling hair. Now the life became easy

Pros: automated management, delegation and approval by setting dedicated team.

Cons: Some websites, not much, doesn't accept virtual card

Vendor Response

by Spendesk on 5/12/2018

Thank you so much Céline for your time and your review!

  • Reviewer Source 
  • Reviewed on 21/07/2016
Alexis L.
Head of Cluster
Events Services, 501-1,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/05/2019

"Heroes Belgium Review"

Pros: The fact that a physical card becomes useless and that I can delegate payments and bookings to team members whilst keeping the control over the costs

Cons: The few times the generated card doesn’t work

Vendor Response

by Spendesk on 27/05/2019

Thank you for your nice review Alexis. Sorry to here that you are facing issues with your card generator. Your account manager will get back to you shortly!

  • Reviewer Source 
  • Reviewed on 24/05/2019
André C.
Head of Finance
Information Technology & Services, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/03/2019

"Surprisingly helpful and efficient"

Comments: Spendesk allowed WeTek to manage all the paperwork related to its employees T&E, using a more efficient and correct approach. We've also improved the flexibility regarding one-off online purchases and regular subscriptions. Expenses management became simpler and its platform is very intuitive. A very good experience and I would definitely recommend it.

Pros: Automatic supplier identification and the ability to invoice the amount of documents uploaded. The user reminder feature is very useful, as well as its reports.

Cons: It would be interesting to be able to select the expiration date of the issued credit cards. Also, physical credit cards should somehow enforce company spending policies.

Vendor Response

by Spendesk on 2/04/2019

Thank you André for your amazing review! We're really glad to help you and all teams at WeTek dealing with spending management.

  • Reviewer Source 
  • Reviewed on 28/03/2019
Holli B.
Head of Customer Experience
Information Technology & Services, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/06/2019

"Instant, quick and easy to use"

Comments: adhoc I need to use the company card to buy tickets for events etc. Spendesk makes it hassle free

Pros: - The speed of funds being ready to spend on my card after making my request and it being authorised.
- Not being reliant on company card holder being in the office to use the company card

Cons: I haven't experienced any issues with spendesk so far

Vendor Response

by Spendesk on 1/07/2019

Thank you so much Holli for your super nice review. We are glad to help you better manage your spending. Have a nice day :)

  • Reviewer Source 
  • Reviewed on 24/06/2019
Vlad Z.
Director Of Engineering
Information Technology & Services, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 25/12/2018

"Great help for managing your work receipts"

Pros: - expense cards for recurring payments
- OCR to recognise receipts
- configurable approval workflows (with auto-approval if under specified amount)
- VAT support
- mobile app
- visibility on back payments

Cons: - not enough visibility with spending per per category / missing analytics dashboard

Vendor Response

by Spendesk on 26/12/2018

Dear Vlad, thank you for your kind review!

  • Reviewer Source 
  • Reviewed on 25/12/2018
Verified Reviewer
Marketing Assistant
Computer Software, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/05/2019

"Good review"

Comments: Very easy to use, I use it almost daily since I work in marketing and am responsible for buying stuff for the office. I love the reminders to upload the receipts. I feel a sense of completion when I've uploaded a receipt.

Pros: Being able to automatically pay for work spendings through spendesk without having to use my own money or wait for my expenses to be refunded by my company.

Cons: Nothing, maybe make it possible to copy the card number.

Vendor Response

by Spendesk on 13/05/2019

Thank you for your nice review!

  • Reviewer Source 
  • Reviewed on 10/05/2019
Anne caroline C.
Head of Finance
Apparel & Fashion, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 26/11/2018

"Great tool to save time and increase expense monitoring!"

Comments: Great tool to monitor credit card expenses, collect receipts and facilitate accounting booking!!
Users and accounting team are found of this tool in our company since it has been implemented

Pros: Easy to implement
Time credit
Great monitoring

Cons: Could be cheaper
purple color ;-)

Vendor Response

by Spendesk on 28/11/2018

Thank you for your kind review Anne-Caroline!

  • Reviewer Source 
  • Reviewed on 26/11/2018
Kristan L.
International Sales Director
Publishing, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/02/2019

"Life changer!"

Comments: Loads of international travel and receipt management - worry free

Pros: I was in sales in the earlier part of my career and vowed to never return because I thought the expense reports took way too much of my precious time. thanks to Spendesk - it has literally changed my professional & personal life - bank is happy and I am hassle free - love, love love it!

Cons: literally cannot think of one - so easy to use & instantaneous....My accounting team no longer loathes me!

Vendor Response

by Spendesk on 25/02/2019

Thank you so much Kristan for your wonderful review !! We are really happy to make your life so much easier.

  • Reviewer Source 
  • Reviewed on 15/02/2019
Xavi G.
Producer
Sports, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 8/10/2019

"Easy and amazing finance administration tool"

Pros: The fact that i can scan my receipts and upload them directly from the phone. Having a Visa credit card that links directly to the app and i don't have to use my personal one.

Cons: There are too many approvals needed for every single operation

Vendor Response

by Spendesk on 11/10/2019

Thank you Xavi for your nice review. Concerning the number of approvals, it might come from the expense policy of your company. Feel free to contact our success team if you have any question about the use of Spendesk.

  • Reviewer Source 
  • Reviewed on 8/10/2019
Pauline T.
Information Technology & Services, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 15/07/2016

"Absolutely amazing tool to manage you team spendings"

Comments: We implemented Spendesk as soon as we heard from them for my compan Hivy.
Hivy is a Saas helping Office Managers to answer every employee needs.
What was the problem I was facing at Hivy? Well few corporate cards, not enough agility in the team when we needed to buy stuff online.
Spendesk was the perfect tool to make my team move faster.
I used Spendesk's product since the beginning - I love the fact that each time I have a question on the product, they quickly get back to me and do whatever is needed to solve my problem.
That's what I call customer support :)

Pros: Best customer support <3
Very smooth and user-friendly design
Custom Approval flow which is great when you go on vacations - you can really delegate the payment validation.

Cons: Cannot be used with existing corporate cards.

Vendor Response

by Spendesk on 21/07/2016

Merci Pauline :)

  • Reviewer Source 
  • Reviewed on 15/07/2016
Jordi C.
CFO
Online Media, 201-500 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/10/2019

"Everything undercontrol"

Pros: Having credit card as main payment method for our online providers was a mess. Spendesk gave us absolut control about our expenses, reporting and more over... authmatization! Never more share credit card data to employees.

Cons: Spendesk should have been live 5 ago to avoid past problems :)

Vendor Response

by Spendesk on 14/10/2019

Thank you Jordi for your amazing review. We're glad to help you stay in control of your company spending!

  • Reviewer Source 
  • Reviewed on 11/10/2019
Francesco C.
DevOps Engineer
Information Technology & Services, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/09/2019

"Spendesk...what a pleasure to use!"

Comments: For short business trips this is considerably cheaper than using a corporate travel agent. Also great for business expenses and individual subscription services, be they magazines or services.

Pros: Clean interface and intuitively easy to use.

Cons: I have not yet found a feature that I dislike.

Vendor Response

by Spendesk on 16/09/2019

Thank you Francesco for your great review, we are happy to be by your side during your business travel. Wishing you a nice day!

  • Reviewer Source 
  • Reviewed on 13/09/2019
Charles D.
CEO
2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/07/2016

"Great product ! Great team !"

Comments: We are a small team and we use spendesk to simplify the follow up of expenses. All the team have an account so we do not need to lend the company credit card anymore

Vendor Response

by Spendesk on 5/12/2018

Thank you Charles for this kind review!

  • Reviewer Source 
  • Reviewed on 21/07/2016
Camille M.
Senior Social Media Manager
Transportation/Trucking/Railroad, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 9/01/2019

"Awesome tool, giving a lot of freedom (and control at the same time) to many teams!"

Pros: Super easy to use
Super smart, they thought of all the annoying details you go through when invoicing, pay, or have small orders.
Save so much time!
Fun emails, makes you commit and wanna use the tool!

Cons: I have nothing to say as a cons, really.

Vendor Response

by Spendesk on 10/01/2019

Thank you so much Camille for taking the time to give us such a kind review!

  • Reviewer Source 
  • Reviewed on 9/01/2019
Laure A.
Marketing and Communications
Internet, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/11/2018

"Such an easy way to handle my expenses at work"

Pros: I love how quickly I understood the product. I didn't even need to be onboarded: everything felt very intuitive, very early on. Whenever I need to make a business expense, I don't even have to think about it twice, Spendesk makes it a breeze.

Cons: There's really little to dislike! It sometimes (but rarely) doesn't work on all payment systems but I know they're working on that.

Vendor Response

by Spendesk on 28/11/2018

Thank you so much Laure for your great review !

  • Reviewer Source 
  • Reviewed on 27/11/2018
Daniele Z.
Sales&Partnership Executive
Capital Markets, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/07/2019

"Great Experience"

Pros: Ease of use makes it a top pick for corporate expences.

Cons: Lack of contactless functionality in its shocking violet cards.

Vendor Response

by Spendesk on 17/07/2019

Thank you Daniele for your nice review. Stay tuned, contactless might arrive soon, such as new design from the card... ;)

  • Reviewer Source 
  • Reviewed on 10/07/2019
Thiemo G.
Managing Director
Management Consulting, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 3/09/2019

"Excellent product that makes a messy, old-fashioned process truly digital and efficient."

Comments: Very reliable, solid product.

Pros: Software user interface, easy of use. End-to-end, very well though-trough experience and features.

Cons: Heavy pricepoint for smaller companies like us.

Vendor Response

by Spendesk on 6/09/2019

Thank you Thiemo for your nice review. All the team wishes you a great day!

  • Reviewer Source 
  • Reviewed on 3/09/2019
Lucille G.
Customer Success Manager
Information Technology & Services, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/07/2019

"Great tool to manage company expenses"

Pros: - No need to pay first and expense later, you can directly use Spendesk virtual credit cards!
- No risk to forgot about sending the invoice to the finance team, Spendesk directly sends you a reminder
- You can generate recurring credit cards for recurring expenses

Cons: - Some companies or website don't accept virtual credit cards (but really few of them)

Vendor Response

by Spendesk on 16/07/2019

Thank you so much Lucille for your great review. We are so happy to help you better manage all your business spendings :)

  • Reviewer Source 
  • Reviewed on 10/07/2019
Jules W.
Lead QA engineer
Computer Software, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 8/10/2019

"Useful"

Pros: Intuitive, practical, incredible support.

Cons: Chatbot is always displayed even if I don't need help

Vendor Response

by Spendesk on 10/10/2019

Thank you for your great review Jules!

  • Reviewer Source 
  • Reviewed on 8/10/2019
Mark L.
Director Business Planning
Computer Hardware, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 21/11/2018

"Great efficiency tool for small companies"

Pros: It greatly improves the purchasing workflow, all the way through to payments and accounting. It decentralises purchasing, while keeping control of the whole process with the decision makers. It's very intuitive to use - I never have to train new employees on Spendesk. The customer support level is the best I've ever seen, and they are constantly adding new features and improving the existing ones.

Cons: It costs money. But compared to the employee time saved by using it, as well as the added value compared to manual processes, it's money very well spent.

Vendor Response

by Spendesk on 28/11/2018

Thank you Mark for your kind review. We are really happy to free you and your team from the hassle of paying at work!

  • Reviewer Source 
  • Reviewed on 21/11/2018