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About Sage 100

Sage 100 is an ERP platform for growing and medium-sized sales and manufacturing companies.

Learn more about Sage 100

Pros:

It can integrate with other products easily and is easy to use once trained.

Cons:

You'll notice lag in the system regardless of the hardware resources assigned to it.

Sage 100 ratings

Average score

Ease of Use
3.9
Customer Service
3.8
Features
3.9
Value for Money
3.8

Likelihood to recommend

7.2/10

Sage 100 has an overall rating of 4.1 out 5 stars based on 328 user reviews on Capterra.

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Filter reviews (328)

Onur
Onur
Co-Founder in Türkiye
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Sage 100 Review

5.0 3 months ago

Comments: My overall experience with Sage 100 is very positive.

Pros:

Sage 100 really helped us on our ERP operations with its powerful features.

Cons:

The customer support service flows can be more efficient.

Sage Response

4 weeks ago

Thank you for your review, Onur. We're thrilled to hear Sage 100 has positively impacted your ERP operations. Your feedback on customer support is invaluable, and we're committed to enhancing our service flows. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Blake
Blake
Ecommerce & Consumer Products Manager in US
Verified LinkedIn User
Mining & Metals, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Huge improvements over earlier Sage products

4.0 4 years ago

Comments: We've been able to greatly improve how our manufacturing processes across various locations are reflected in our budgets and accounting practices. It's saved us thousands of hours per year in terms of extracting the data, manipulating it, and putting it back into Sage for final reporting. You can now do that within Sage 100.

Pros:

Our organization moved from Sage 50 to Sage 100 and wow, what a difference! We thought Sage was the issue, but really the business had just outgrown the more base version of the software. Sage 100 can fully handle complex costing and processes present in a modern day manufacturing business. It can collect data at various nodes in the process and roll them up for budgeting and forecasting.

Cons:

We use a lot of agile software platforms on our sales and ecommerce side of the business, and Sage 100's API catalog doesn't really keep up with what's needed to move quickly in 2020.

Tiah
Accounts Payable and General Ledger Associate in US
Hospital & Health Care, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

A Must for Any Accounting Department!

4.0 last month New

Comments: I use Sage 100 on a daily basis. When I got this job, it was my first time working in this program and I was a little intimidated, but once I sat down and started navigating through the different modules, I could see that it was not going to be a problem to use at all!

Pros:

It's very simple and straight forward and easy to use. It's not convoluted with a bunch of unnecessary features. It also has a lot of useful resources and help guides right there if you need them.

Cons:

I'm not sure of the ease of integration with other products. I think it was attempted but not followed through on.

Sage Response

4 weeks ago

Thank you, Tiah, for the positive feedback on Sage 100. We're glad to hear about your seamless experience and are exploring integration capabilities to further support your needs. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

TIM
member specialist in US
Civic & Social Organisation, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

good starting point

3.0 4 months ago

Comments: its easy enough to get through. a quick learn. it'll do the job day to day no problem.

Pros:

it is a very simple program to use. it really cant be dumbed downed enough. its a great starting point for a small business, as the company grows probably would want to upgrade

Cons:

certain options could just be better. Inventory look up, example looking up an item could be better, unless the description is spot on to find the part # the program wont broaden the search for you.

Sage Response

4 weeks ago

Thank you for sharing your experience, Tim. We're glad Sage 100 serves as a solid foundation for your organization. We acknowledge the areas for improvement and are dedicated to enhancing our features. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Stosh
owner in US
Sporting Goods, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

To many steps to do simple daily process

4.0 4 years ago

Comments: Sage works, support companies and eide bailey sold it to us did not do there due diligence in my opinion selling us the software we needed that would handle what we do. Integration problems and being told to use a certain card processing that did not work without a bridge with fusion costing us more money and have had it out 4 times in the last week.

Pros:

The accounting portion is probably the most complete.

Cons:

To me there is several cons we have found after the purchase. My biggest complaint being the amount of time it takes to do simple process. Example: when we have price changes and adjustments to make, it can not be done from a central place. As a dealer that is retail and wholesale both, we have to change retail in one screen, wholesale on another, and finally cost in a completely different location. When you have 30k items this takes 4 times longer than other systems. My other major complaint is dealing with several different companies to get everything you need to support sage for daily operation. We have experienced finger pointing back and forth from the support companies of whose problem it is and nothing gets corrected for months. As I say we are over 2 years from our sign up and it has been a multitude of issues and we are still not complete. Delays on large orders put into fusion portion are a time killer.

Jim
CFO in US
Wholesale, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sage 100 Review

5.0 4 years ago

Comments: We migrated from QuickBooks Enterprise to Sage 100 in 2015. We have had no regrets on this migration and believe we have much better control of our inventory which drives our financial results.

Pros:

Sage 100 has all of the features that our small business needs. We require inventory management with bills of materials and work orders. Sage does an excellent job handling this.

Cons:

It is not a case of dislike but more of under optimized. The general ledger system is not fully developed for drill down capability. All of the information is in a relational database but accessing inquiring type information is more cumbersome than it needs to be. We have written Crystal reports to accommodate this need.

Shawn
VP in US
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Sage 100 Love Hate Relationship

3.0 4 years ago

Comments: It has been a mixed bag. Having used since Mas 90 4.05. We are "comfortable withe the software and it does the job for us. Currnetly running Sage 100 2019. Upgraded from 2017 because we had to due to payroll module support. For a small business this is very expensive software and I often feel that we could do what we need with less expensive software. For what we pay annually to Sage and what we pay every 2 years to a Support company for basically mandatory upgrades, I am not sure we get our moneys worth. This will probably be the last upgrade we do for a Sage product. Will start looking for an alternative, more modern feeling cloud based solution with plans to rollover in 2022 unless something changes with our current platform.

Pros:

There are a lot of features that help us run our business

Cons:

Many of the features are inconsistent in the implementation. Lack of standardization in reports.

Victoria
IT Manager in US
Automotive, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Perfect ERP Software for medium sized businesses

5.0 5 years ago

Comments: We have been with Sage for almost 7 years and it has saved us much time and money. Our old software was clunky and not customizable. We are able to now do multiple tasks at the same time, even within different companies.

Pros:

Ease of use, ease of customization. Excellent customer support, excellent value for the money. Great for organizations with multiple entities - ability to switch between companies/work in different companies at the same time.

Cons:

After a sales order is completed, you cannot "resurrect" it - you must generate a new number and "copy" the old sales order from history.

Kathryn
Acctg & Benefits Mgr in US
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

waiting for many enhancements Sage 100 Contractor

4.0 4 years ago

Comments: been a struggle and had to create many manual systems outside the software to operate and manage the business

Pros:

covers all the basic functions

Cons:

missing many key functions, has too many restricted areas that need to be more user-friendly, that were not designed by real life users

Jess
Accounts Receivable in US
Chemicals, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Sage Review

4.0 last month New

Pros:

Easy to use for accounting and other functions.

Cons:

There could be better ways to track changes.

Sage Response

4 weeks ago

Thank you for your review, Jess. We appreciate your feedback on Sage 100 and are continuously working to improve our tracking features for an enhanced user experience. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Kenneth
Vice President in US
Maritime, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Sage 100c 2017 - 2019 review

4.0 4 years ago

Comments: Company replaced Platinum for DOS which had been in place for 20+ years. So moving to Sage 100c and having the ability to drill down into the data is a great feature. Being able to email invoices/purchase orders have improved the productivity of employees (they no longer have to go look for hard copies).

Pros:

First off is the User Define Fields (UDF), if a field is not in the software or you have something unique that needs to be captured, as an end user you can add the field without custom programming or use of a VAR. The next feature would be Visual Integrator (Import/Export utility), this feature is great for either uploading data into Sage or exporting data for analysis. Memo Fields are great! Paperless Office is great along with the ability to email invoices, purchase orders, etc. Sage Intelligence is a love/hate relationship: Very easy to build reports, but the runtime for running reports takes a long time (i.e. most of my reports 1-2 minutes) versus the standard Sage financial reports of 10-15 seconds.

Cons:

The Extended Description for inventory items. For the life of me, not sure why Sage still uses the Extended Description in inventory. This makes it very difficult for data imports or exports. If your company does drop shipments then really understand how it works. On the inventory side you end up with a black hole. Moving invoices from one batch to another is limited utility due to no one can be in the batch, so we end up moving invoices after hours. When running the Period End process for a module locks users out, so this normally has to be done during none business hours. Sage is weak in the inventory physical count area (i.e. cycle counting).

Bill
Controller in US
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Software that is easy to customize to fit your exact needs

5.0 7 years ago

Comments: All in all, this is a good product with options for growth as your business needs change.

Pros:

Sage 100 Advanced ERP allows you to create data fields that are unique to your business and have the data flow through the various processes and data files. We have added over 100 fields to our invoicing forms, and the data flows from the sales order to the invoice, to the accounts receivable history. The data entry screens are easily modified to add any custom fields you need. The forms for printing documents are also easily modified via Crystal Reports. We utilize Crystal Reports to perform error checking at the order entry point to alert the order entry and billing clerks if there any issues with the order that needs to be corrected. We check to see if purchase orders are required. If they are, is one on the order? We check to ensure the sales tax code is correct for the shipping address. There are easily a dozen things we check, all utilizing the tools built into Crystal Reports. We have been using this software since the mid-1990's and have upgraded year after year. The upgrades are much easier than they used to be and the features that have been added over the last few years are great additions to the software.

Cons:

Some of the processes are more complicated than they need to be. Recording pre-payments on A/R or A/P invoices is a prime example. The process for both should be re-evaluated, and the process should be the same for any pre-payment that needs to be recorded. Some of the module pricing doesn't make any sense. The asset module is way too expensive when compared to other options available.

CHERRY
OFFICE ADMIN in US
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

EXCELLENT SOFTWARE

5.0 4 years ago

Comments: ALOT

Pros:

EVERYTHING EASE OF WORKING .. BALANCING BOOKS

Cons:

PAYROLL - YOU HAVE TO RUN 2 DIFFERENT PAY PERIODS SEPARATE

Kimberly
Marketing, Director in US
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

A Well Travelled Work Horse

4.0 5 years ago

Comments: Its a great product for the small business client looking for audit-compliance, reporting and a trust-worthy product without spending a lot. If mobility is not a huge concern for you and you want to keep your operating costs low, choose Sage 100.

Pros:

Sage 100 is very well suited for financial record keeping, distribution management and reporting on these business operations. Functionally, it is very reliable and straight forward to use. It was the first accounting software I ever used in a professional setting and I continue to think in terms of the way items are processed in Sage 100. Because it has been around for decades, there is a substantial amount of knowledge available to new users by way of Sage City and the number of consultants available for support is also a huge asset. The subscription pricing makes it very simple to purchase and include as an operating cost for the lifetime of the business and there are great integrations available in the channel.

Cons:

I wish there was a mobile app that gave access to the approval functions and other areas of the product that would be convenient when traveling away from the office - or even just working remotely. Remote accessing a server is very inconvenient and there are so many browser-based systems in business already. Sage 100 feels behind the times without this functionality.

Verified Reviewer
Verified LinkedIn User
Environmental Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Many features, Poor execution

3.0 3 years ago

Comments: Many bells and whistles but too complicated for most users.

Pros:

The production management module helps us keep track of all inventoried products and our built product. It can be easy to use if you know what you are doing. Being able to have different dates used per module is useful when you are able to use them properly.

Cons:

There is a lot of background "stuff" that happens without you knowing. Also, unless you notice a discrepancy, the software will not tell you about it. We have had to rebuild the sort files in order to have the proper inventory show up. The software also gives errors often which requires you to redo the work you completed

brittany
Management/Bookkeeper in US
, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Accounting and Inventory Ability

4.0 6 years ago

Pros:

We went with Sage because we needed an accounting software that would also keep inventory stock. The fact that Sage has build able modules and customization available is pretty much the biggest asset available. I use Accounts Receivable, Payable, Sales Order, Inventory Management, Purchase order, General Ledger and Paperless office. I like that it allows me to more permanently close out accounting days and keeps track of all reports for later use.

Cons:

It is a time consuming software to learn, definitely keep a professional on standby when installing and learning the system. Although I like being able to close out days and orders, it does make it a little harder to fix any mistakes. There are occasional bugs with the system but nothing that hasn't been able to be fixed with a phone call to our Sage installer.

Yanet
Operations Coordinator in US
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Sage 100cloud from a non-profit user

4.0 4 years ago

Comments: It has met all of our AP and AR needs.

Pros:

All the modules are located on the left side of the home screen. It may not seem like a big component; however, when you're wanting to go in and out-things it's a game changer. Some days, I have up to ten different windows in which I'm cross referencing. I can reconcile while looking at my AR and AP. Making entries and printing checks is a breeze. The steps are easy to follow and the tutorials are simple.

Cons:

Be sure to double check modules when updating software. We updated and quickly realized some modules hadn't carried over correctly. It was taken care of fast but could've caused problems down the road. It would be nice to have a checklist of when everything is being updated to see when changes did/didn't occur.

Doris
accounting manager in Canada
Transportation/Trucking/Railroad, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Great product overall

4.0 4 years ago

Comments: overall, it works for accounting purpose except for software technical issues from time to time.

Pros:

straightforward, easy to understand and coach any new comers to use the software. I have been using this software for 8 years and I have been able to do annual software upgrade myself. This tells the system upgrade, data migration and conversion is quite simple.

Cons:

Data may disappear, detail and history under account may not agree, all applications are close but still getting error message what posting is in use etc. strange issues like could not conduct account balance recalculate.

Jim
Property Manager
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Simple to use, yet an accurate accounting tool

4.0 8 years ago

Comments: We are a mid size property management company located on the Northshore of Massachusetts. Our condominium client list is a composition of business and residential complexes. The Sage product gives us the flexibility to manage the day to day account activity, along with the accountability and flexibility to oversee the billing aspects which occur as a result of the various service request we receive daily. Our staff consist of management professions, account and billing personnel. Everyone in our organization has exposure to the Sage product even our administrative staff, who are often required to utilize the Sage product to verify client billing and invoices. It is a simple yet effective accounting and administrative product that works well for a company of our size.

Pros:

Effective, yet simple to understand and utilize

Cons:

Doesn't have the fancy looking categories. It's just plain and simple

Joy
Controller in US
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Reliable Accounting Software

4.0 4 years ago

Comments: Remote access is seamless

Pros:

It is reliable and we have used it for over over 25 years.

Cons:

Lack of multilingual options. Lack of flexibility with regard to output Expensive

Victoria
Accounting Manager in US
Media Production, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Good, could be better

4.0 4 years ago

Comments: N/A

Pros:

Themes capability is cool. Should be more available.

Cons:

Job Cost lack of features. A/P not intuitive, e.g. voiding checks.

Brenda
Controller in US
Machinery, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Sage 100Cloud

4.0 4 years ago

Comments: Sage is a good product with an excellent support staff.

Pros:

The product walks you through most of the modules with ease. It allows me to give ownership to the departments that work their modules and monitor their progress. Thankful for Sage University, bundling the training so that individuals get a better feel of what their use of Sage effects within the whole organization.

Cons:

The number of redundant stops in updating. The lack of ability to reopen completed items like sales orders and work orders. The inability to utilize recurring invoicing through AR, as it does not have the capability of tying out the ship to address with sales tax.

Cherechi
Sales and Business Development Co-ordinator in Nigeria
Government Administration, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

This is one of the best ERPs I have used in a while, it makes working a whole lot more fun and streamlined.

4.0 6 years ago

Comments: Despite the whole full and complex look and feel, Sage 100 is still quite easy to understand in about 3 tries(if self teaching) but under an experienced hand , I’d probably give a day a day and half max.

Pros:

The best thing about this software is it’s streamlined nature. An ERP that can help completely monitor from manufacturing to storage to logistics to HR and even customer relationship and satisfaction. This is one top of the line software.

Cons:

It is still a bit jumbled up. Once loaded, it still looks like a whole lot on the eye. Icons and folders can still be properly arranged and sorted properly. Still a lot of addons that are not really needed.

Christine
Manager of Finance & IT in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

It works

3.0 4 years ago

Comments: We have Sage 100c...not cloud.

Pros:

What I like most about this software is that it's not worse. I've used worse, but I have definitely used better.

Cons:

This software is not easily customizable. Some simple things that could be better are just a pain. For example, posting entries, one should never have to go through several steps to post every single time. I've worked with softwares where you can set it to the level of steps you want. If you want to print and post, you should be able to do that all in one step.

Joleen
Office Manager in US
Construction, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

2020 Review of Sage 100 Cloud

5.0 4 years ago

Comments: Overall we are very pleased with Sage 100 cloud. Our IT consultant finds it easy to help us trouble shooting if needed, and customer service has been very helpful. We have also found it easy to adapt to our company needs. The upgrade to Sage 100cloud was seamless.

Pros:

The product is user friendly, the pull down windows are very helpful for new employees. New employees were easily trained to use the product.

Cons:

It would be a great enhancement if all reports would not close after print/print preview. Our checks are not standard laser printer checks, and it was a little challenging to set up to print correctly. Smart printers would not allow the adjustments. Final fix was to purchase an inexpensive printer.