---
description: Learn more about Thryv price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Thryv Pricing, Reviews & Features - Capterra New Zealand 2026
---

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# Thryv

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> Thryv is an all-in-one small business management software that helps you save time, stay organised and get more out of your business.
> 
> Verdict: Rated **4.2/5** by 507 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Thryv?

Being a small business owner can be overwhelming... but it doesn’t have to be. At Thryv, we provide easy-to-use software for Aussie business owners, to help you stay organised and get more out of your business. Get back to the important things with Thryv.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 507 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Thryv
- **Location**: Dallas, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$244.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Thryv offers a range of pricing and software options. Check them out on our website.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Australia, Barbados, Canada, Cayman Islands, New Zealand, United States

## Features

- 2-Way Messaging
- Activity Dashboard
- Appointment Management
- Automated Responses
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Channel Management
- Client Database
- Confirmations/Reminders
- Contact Management
- Customisable Invoices
- Data Enrichment
- Email Reminders
- Feedback Management
- For Insurance Industry
- Interaction Tracking
- Landing Pages/Web Forms
- Marketing Automation
- Mass Texting
- Message Personalisation
- Mobile Access
- Mobile Payments
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Negative Feedback Management
- Online Booking
- Payment Processing
- Post Scheduling
- Quotes/Estimates
- Recurring Appointments
- Reminders
- Rescheduling
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Scheduled Messaging
- Search/Filter
- Sentiment Analysis
- Tax Calculation

... and 47 more features

## Integrations (59 total)

- AWeber
- Acuity Scheduling
- Better Proposals
- BombBomb
- CareerPlug
- Chatfuel
- ClickFunnels
- Clover
- Constant Contact
- Dropbox Business
- Dropbox Sign
- Evernote Teams
- FullContact
- Gmail
- GoCanvas

... and 44 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software)
- [Contact Management Software](https://www.capterra.co.nz/directory/30016/contact-management/software)
- [Lead Management Software](https://www.capterra.co.nz/directory/30017/lead-management/software)
- [Appointment Scheduling Software](https://www.capterra.co.nz/directory/30757/appointment-scheduling/software)
- [Billing and Invoicing Software](https://www.capterra.co.nz/directory/30015/billing-and-invoicing/software)

## Alternatives

1. [Jobber](https://www.capterra.co.nz/software/127994/jobber) — 4.6/5 (1435 reviews)
2. [Vagaro](https://www.capterra.co.nz/software/153752/vagaro) — 4.7/5 (3627 reviews)
3. [Acuity Scheduling](https://www.capterra.co.nz/software/128285/acuity-scheduling) — 4.8/5 (5743 reviews)
4. [Bitrix24](https://www.capterra.co.nz/software/113540/bitrix24) — 4.2/5 (987 reviews)
5. [Wix](https://www.capterra.co.nz/software/169007/wix) — 4.4/5 (10628 reviews)

## Reviews

### "Great idea, but poor follow through." — 3.0/5

> **Leigha** | *22 October 2024* | Financial Services | Recommendation rating: 3.0/10
> 
> **Pros**: I liked that they managed our Google Ads, calls, website, listings, and socials in one place.
> 
> **Cons**: I did not like the responsiveness from staff. It was difficult to get them to attend to our account. We did not get quality leads. We were miscategorized, leading to not only fewer calls, but calls for another industry taking vital time away from business. We were spending 5 figures and not getting attention needed.
> 
> Not good enough service for the money spent. We were spending 5 figures and not getting attention needed.

-----

### "Thryv is Horrible" — 1.0/5

> **Steven** | *11 July 2024* | Construction | Recommendation rating: 0.0/10
> 
> **Pros**: When I get rid of them. Very difficult to use
> 
> **Cons**: Everything that has to do with Thryv. They're just out to make money
> 
> Horrible. Never again will I use this company

-----

### "Helps make it easier to bring clients back again\!" — 5.0/5

> **TJ** | *20 April 2026* | Luxury Goods & Jewelry | Recommendation rating: 8.0/10
> 
> **Pros**: Great service from my team and the product suite is great.  Sending email campaign and building them look amazing.  Email function is good and invoice sending is simple.  It does streamline the process of running a business and bringing back existing customers
> 
> **Cons**: Would really be great to have a better way to mark messages as unread. Currently it is a pain to have to go back to the inbox, find the message, and then go to mark as unread.

-----

### "Thryv - you can do better" — 3.0/5

> **Tom** | *7 March 2025* | Photography | Recommendation rating: 4.0/10
> 
> **Pros**: I liked the fact that there were many functions managed in a single footprint
> 
> **Cons**: Thryv became too costly and quirky, and they outsourced their tech support overseas.
> 
> I initially was quite happy with Thryv as a CRM, but as time went on, using the system became increasingly frustrating due to performing consistently on a desktop (Mac or PC), having to start to pay for extra features, and the overall quality, or lack of quality, I was receiving for my monthly subscription.

-----

### "Making My Job Easier with Thryv" — 5.0/5

> **Deanna** | *16 April 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: We appreciate customer support and the ease of invoicing.  Summer does a great job of managing our appointments, covering the basics and going over new products.  The ease of creating our social media content through the portal makes this process so much easier and streamlined.
> 
> **Cons**: I would appreciate if Thryv took more time to preview new products.  Like the AI.  I found it and started using it without really knowing how best to use it.  Again, Summer is GREAT, and sent me a link.  Hopefully this will help me better use this new tool.  Better communication before changes are made.
> 
> As the Account Manager and Content Creator for our company, I find it very easy to work with and through Thryv to push our message out.  To be found on the internet more readily and to push content out through social media is a big win.

-----

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/156926/thryv)

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