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About PINpoint MES

PINpoint offers no-code MES solutions to optimize manufacturing, boost efficiency, and improve quality for manufacturers worldwide.

Learn more about PINpoint MES

Pros:

The implementation team was very knowledgeable and helpful guiding us during the integration of Pinpoint into our production process. The followup support has been first rate, as well.

Cons:

Start up and network reliance, that upon system outages causes production stops, due to RIC locations.

PINpoint MES ratings

Average score

Ease of Use
4.4
Customer Service
4.7
Features
4.3
Value for Money
4.2

Likelihood to recommend

8.7/10

PINpoint MES has an overall rating of 4.4 out 5 stars based on 40 user reviews on Capterra.

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Filter reviews (40)

Gabrielle
Gabrielle
Manufacturing Systems Engineering in US
Verified LinkedIn User
Maritime, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

PINpoint

5.0 2 years ago

Pros:

Customization, User Interface for the operator and background configuration, rigorous data architecture and schema, and capacity changes are simpler

Cons:

Changing a production schedule like break start and end times, Operator maintenance, if your production floor speaks two languages you have to favor one.

PINpoint Information Systems Response

2 years ago

Thanks for the feedback Gabrielle. Really appreciate the details you have provided. We are always looking for ways to continuously improve.

Randy
Sr. Chief Manufacturing Engineer in US
Aviation & Aerospace, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

PINpoint enabling aerospace manufacturing execution

5.0 2 years ago

Comments: I'd recommend PINpoint to anyone looking to integrate factory floor equipment and tooling into your operations. Great team and excellent software experience!

Pros:

[sensitive content hidden] and the team from PINpoint have been working with us for over 15 years. The product has enabled our manufacturing team to build quality into the product, especially with the integration of Atlas Copco torque tools. Operators and operations leadership can readily understand if we are running ahead or behind plan for each operation of each part being produced. Fantastic system!

Cons:

In the beginning, it did take a bit of time for our manufacturing site to grab hold of the capabilities within PINpoint so that we could leverage the capabilities to full advantage. However, the PINpoint team was always there to support us.

PINpoint Information Systems Response

2 years ago

Thanks for the feedback Randy. Really appreciate all the details and kind words. We have truly enjoyed our partnership for the past 15 years!

Stefan
Stefan
Product Manager in US
Used the Software for: 2+ years
Reviewer Source

I have worked with pinpoint for 8 years. Sometimes it difficult to make simple changes.

3.0 7 years ago

Pros:

I really like how it works with KEPWARE. I also like how you can configure the hardware. The reports and relationships as well as the user management is very nice. I also like the and on aspect. Being able to send messages and quality alert to each individual station as well as being able to decide who can work where are great features.

Cons:

Not like the difficulty of the building flow and making changes on it. I also wish I could use an ethernet best I/O module like a phoenix connector without having to have a PLC. Using a smart arm does not work very well when everything is server based. Subscribing and unsubscribing to each tool for every individual tightening on a single step Really slows down the entire system. Overall the network traffic is too much which makes everything very slow.

PINpoint Information Systems Response

7 years ago

Thank you for your review, we are always keen to hear our customers experience on the functionality and ease of use of PINpoint MES & Andon system software. In our latest V5 software we've built on the pros you list to make an even more powerful error-proofing and business intelligence solution that's essential for any manufacturer to improve quality and efficiency. In reply to your concerns we assume your reference to the build page is our SmartBuild app; it's very likely you're using the old build page (V4.x) which doesn't have improvements now included in V5 making it easier to manage assembly line changes from the cloud. The I/O module comment is not relating to PINpoint and the smart arm comment is unclear - we have not had to improve the way we interface with smart arms. Lastly, according to our Engineering team the system should never be slowing so the cause may be something that's particular to your network or specific tools you're using. Please contact us for 24/7 support.

Tony
Support Technician in US
Military, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Pinpoint use

4.0 2 years ago

Comments: It has been great. Everyone we have talked to is very knowledgeable about the system and always available if we have questions.

Pros:

The number of things it can do/record, but unfortunately, I have not had the time to take a deep dive into it to get to learn it all. Looks to be a very robust system that in the long run should work out well for our needs.

Cons:

Not the most flexible system for our applications, but we are learning new ways to make it that way. PINpoint is always open for suggestions to make it better.

PINpoint Information Systems Response

2 years ago

Thanks for your feedback Tony. We appreciate you taking the time to provide some details. As you say, we are always listening to the 'voice of the customer' and looking for ways to continuously improve.

Guillaume
IT analyst in US
Construction, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

I have been using PINpoint for 12 years and I am still very satisfied with it

5.0 2 years ago

Comments: I led the integration of PINpoint in our factory 12 years ago to manage multiple assembly lines. Now I support the application internally with around 400 daily users.

Pros:

Many things that I like with PINpoint, focusing on the most important ones for me, I would say the feature richness and the product reliability are excellent, ease of use is very good and the support team is very pleasant and efficient.

Cons:

Nothing that I dislike with the product but few improved functionalities I would appreciate to see in the future like better management and integration of multiple sub assembly line building elements for the final product.

PINpoint Information Systems Response

2 years ago

Thanks so much for providing this feedback Guillaume. So happy to hear about your positive experience. We have truly valued our partnership for the past 12 years and counting.

Verified Reviewer
Verified LinkedIn User
Aviation & Aerospace, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

PINpoint MES Review

4.0 2 years ago

Comments: The MES has addressed multiple opportunities to become a one-stop shop, we have been able to utilize PINpoint to replace other products used for ANDON, WIP tracking, etc.

Pros:

The team behind the software is very responsive and have made changes to support our production model. The software is very user friendly from an administrator stand point as well as from the use of an assembler.

Cons:

One challenge we faced was the applications focus on lean production lines vs building anywhere. There is an update set to address this challenge which will make the software even easier to use in setting up production lines.

PINpoint Information Systems Response

2 years ago

Thank you for the feedback, this is very helpful. I'm so glad to see your 10/10 score for Likelihood to Recommend! This means so much to us when it comes from our Customers.

Christopher
Supervisor
Mechanical or Industrial Engineering, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Working with PINpoint now for 13 years... going strong!!

5.0 2 years ago

Comments: I've been fortunate enough to get to meet most all of their team, and I can't think of a nicer, more intelligent and helpful group of folks I've ever met anywhere. It doesn't matter if they are here onsite helping a facility with a project they're developing, or if I'm at their facility in Canada getting training. Their willingness to share knowledge and instruct the end users is awesome!!!

Pros:

Id say the new Dashboards available are the thing I like most about PINpoint today. What have I liked most about it over the past 13 years? That would be how easy it is to set up, program, and use to interlock our fastening process here within our facility. I also really like their universal socket trays that are ethernet IP addressable. These trays can be used with every tool that is connected to the work station. If you have an Atlas inline tool on a reaction arm, an Estic handheld digital pulse tool, and a couple of Crane Digital wrenches. They can ALL use the same tray of sockets, wrench end adapters, or whatever you want to insist is picked up to enable the tool. FAR better trays than the various OEM Mfg trays that ONLY work with the tool mfg tool they are assigned to.

Cons:

I dont want to say anything negative about PP because I truly think it's the best MES solution out there today. However, if I had to pick one thing that I'd like to see fixed or altered it would be this.... When ever anyone who has the proper rights makes a change within the SmartBuild portal of the system. Whomever makes that edit or change, has their User ID tagged to the edit. The thing is, there is no way for the end user like myself to find our who made the change without requesting that information from a PINpoint integrator to look it up for me in the database. Id like that user info to become a searchable item just like it were a tool name or a socket position ... it should be simple since each change made already has the info associated with it... but it isn't that easy and I wish it were.

PINpoint Information Systems Response

2 years ago

Thanks for your review Christopher, we love hearing your valuable feedback! I'm so glad we are making a difference and we truly enjoy working with engaged customers like yourself.

Sean
Manufacturing Engineer in US
Automotive, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Great Execution System, great system for managing process control

5.0 2 years ago

Comments: Really like PINPoint. I've worked with some MES before but had found PINpoint to be the most adaptable & versatile. Lots of support & many different methods of communicating with PINpoint. Very impressed.

Pros:

Easy user friendly features, to create products & manage in-process validation.Great support from everyone at PINpoint.

Cons:

I think there is the odd bug when sharing process steps, doesn't drop in where placed. Frequently can be found at the end. Not being able to move steps as a group (selecting multiple items) can make configuring processes a tad cumbersome.

PINpoint Information Systems Response

2 years ago

Thanks for sharing your feedback Sean! I'm glad to hear you are enjoying the system and putting it to good use. Customer Support is always a top priority for us and I'm glad you are impressed.

Dean
President in Canada
Machinery, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Productivity and Quality

5.0 2 years ago

Comments: been fantastic, service is there, continous improvement happens, we are growing because of their of their product

Pros:

Our business grew 260% over the last 24 months and we could not have handled the growth in a quality controlled manner without the tools from Pinpoint.

Cons:

Operators will say it slows the process, but it really forces operators to focus and do it right the first time

PINpoint Information Systems Response

2 years ago

Thank you so much for your kind words Dean. We have truly enjoyed our partnership with your organization. Love hearing about your growth and how we were able to help!

Joshua
Joshua
Manufacturing Systems Engineer in US
Verified LinkedIn User
Transportation/Trucking/Railroad, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

PINpoint Improves Production Efficiency and Drives Down Defects

5.0 2 years ago

Pros:

Process control, interlock, error-proofing, ease of programming with Smartbuild, ease of integration, data management, Tracking tab in Smartscreen to manage workorders.

Cons:

Not a fan of the smartscreen operator levels yet!

PINpoint Information Systems Response

2 years ago

Thanks for the feedback Joshua. Delighted to hear it is driving Quality and Efficiency! That's what it's all about! Great to hear about all the features you are enjoying.

Williams
Senior Mechanical Engineer in US
Automotive, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Pinpoint MES is a great fit!

5.0 last week New

Comments: My overall experience is great. Pinpoint MES helps my production team to do the right steps in the right amount of time. I would recommend to anybody trying to optimize their manufacturing workflow and help their teams be more efficient

Pros:

I like the ease of use, great customer support, the integration with visual factory tools, and the versatility of the software

Cons:

Some of the data mining features can be a bit tricky to use. The Smartbuild software can be a little laggy.

PINpoint Information Systems Response

3 days ago

Thank you for your wonderful feedback! We're delighted to hear that PINpoint MES has been a great fit and is helping your production team optimize workflows and improve efficiency. Your recommendation means a lot to us!

Ronak
IT Manager in Canada
Logistics & Supply Chain, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Best Support Team MES system

4.0 last week New

Comments: It is good solution for small company who cannot afford big IT. Pinpoint support team help to configure the requirements

Pros:

It has lot of flexibility and no code programming which allow end user to do modified without IT help. Open to connect with any hardware that support OPC protocol. Support team is awesome, I never see the support team like PINpoint has.

Cons:

On Prem server requirements, Client application do not support auto installation for each users with scripting or RMM policies. it need to install manually for each user.

PINpoint Information Systems Response

3 days ago

Thank you for your review! We're delighted to hear that you value the flexibility and no-code programming features of PINpoint, as well as our ability to connect with various hardware. We're especially proud of our support team and are thrilled to know they've made such a positive impression. Your feedback is greatly appreciated!

Himanshu
Manufacturing Engineering Manager in Singapore
Automotive, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

To excellence focus on continuous improvement

4.0 last week New

Comments: Overall experience is good but still needs improvement in UI and making it more connectable with ERP and visualization software.

Pros:

The ease of connecting the digital tools and get the data out of it

Cons:

Feasibility not to get connected to ERP systems and the AMC charges/feature charges are high.

PINpoint Information Systems Response

2 days ago

Thank you for your review! We're glad to hear you’ve found value in the ease of connecting digital tools and accessing data. Your input is much appreciated—thank you for sharing!

Liam
manufaturing engineering manager in Netherlands
Construction, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

MAnufacturing Engineeering

4.0 last week New

Comments: Product and support is really good and responsive when we are having issues

Pros:

I find the platform easy to use and gives us great control over our process

Cons:

There are a lot of functions and I feel we scrape the surface (OEE). We use the MES for SW on the document section, would like an easy way to upload when we update our documents

PINpoint Information Systems Response

3 days ago

Thank you for your review! We're glad to hear you find the platform easy to use and that it provides great control over your process. We’re also thrilled that our product and support team have met your expectations. Your feedback is much appreciated!

Sethupathi
IT Analyst in Singapore
Machinery, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Pinpoint is great in Manufacturing

5.0 last week New

Comments: I was working with Pinpoint about 8 years and there was great support was provided by team. All the upgrades which we have done was very smooth and not much impact on the production and resolution provided for minor issues was timely manner.

Pros:

Application front end user interface and ease of use for the Assembly operators.

Cons:

Less connectivity with IIOT and ERP systems.

PINpoint Information Systems Response

2 days ago

Thank you for your review! We're glad to hear that PINpoint's user-friendly interface and smooth upgrade process have been valuable to your operations. We appreciate your continued support over the years!

Don
Quality Analyst in US
Automotive, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Pinpoint is a great system

5.0 last week New

Comments: The overall experience has provided much needed intuitive steps for operator functions

Pros:

The automatic reports, quality graphs and analysis, automatic quality gauge data collection, and SPC.

Cons:

Lack of smooth interface with torque controllers

PINpoint Information Systems Response

3 days ago

Thank you for your feedback! We're thrilled to hear that PINpoint's features like automatic reports, quality graphs, and SPC have been helpful. Your input is greatly appreciated—thanks again!

David
Manufacturing Systems Engineer in US
Automotive, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

PINpoint is The Way to Go!

5.0 2 years ago

Comments: I have used PINpoint since version 3.6 and it keeps getting better with every update. It is quite fast and easy to make larger product changes and updates.

Pros:

The system is very intuitive and easy to work with.

Cons:

One area I would like to see improved would be the Scheduler section. I would like the "save forward" to be removed and replace with the option to use those times and goal numbers until you change it again. I would also like the shifts to be shared across the plant.

PINpoint Information Systems Response

2 years ago

Thanks for the feedback David. So glad to hear that you have had a positive experience. As you know we are constantly looking to make it better and better for our Customers.

Brendan
Senior Operations Technology Engineer in US
Automotive, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

System-wide deployment of MES.

4.0 2 years ago

Comments: Quality control, production process control and manufacturing tracking are improving. 3 out of our 5 primary production facilities now utilize it and it has gone relatively smoothly with Pinpoint always there to help.

Pros:

Order tracking and work-process control saw an immediate and drastic improvement. Record keeping, production analytics and the ability to control processes in an easy manner are another added benefit.

Cons:

The product could use more API entries for auxiliary functions, an addition of a web-based client interface and a real-time OPC client embedded in the product could go a long way to easing the integration of the platform to existing systems.

PINpoint Information Systems Response

2 years ago

Thanks for taking the time to provide this detailed feedback. We very much appreciate it. We are always looking to continuously improve the value we offer to our Customers.

Christian
Christian
Program & Launch Manager in Mexico
Verified LinkedIn User
Automotive, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Martinrea MES

4.0 2 years ago

Comments: in general the MES system working well and fast

Pros:

its pretty easy to use and navigate throughout the system

Cons:

the availability of the service support is not good and the system occupy a lot of space

PINpoint Information Systems Response

2 years ago

Thanks for your feedback Christian. Customer Support is one of our top priorities and our measurements and overall customer feedback are very strong. We will contact you to find out more specifics.

Jason
Senior IT Analyst in US
Automotive, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Been great for years.

5.0 2 years ago

Pros:

They have great support and it is an easy to use product with a lot of features.

Cons:

It used to be hard to get ahold of support on off hours however it has gotten a lot better.

PINpoint Information Systems Response

2 years ago

Thanks for the feedback Jason. Customer Support is one of our top priorities and am glad to hear about your positive experience.

Praveen
Process Analyst in India
Automotive, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

PInpoint Hardware Config

5.0 2 years ago

Comments: Data Capturing and Control PLC and DC Tools , Etc., I am rating Overall 10/10 for Pinpoint

Pros:

Hardware Config is most helpful for to connect tools , PLC and Printers

Cons:

I am not feeling any missing in Pinpoint System

PINpoint Information Systems Response

2 years ago

Thank you so much for the positive feedback Praveen! So glad that it is working for you and your business.

Tim
Quality Mgr in Canada
Machinery, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Pinpoint review

4.0 2 years ago

Comments: Assembly errors greatly reduced. The confidence in our product quality has increased substantially.

Pros:

The implementation team was very knowledgeable and helpful guiding us during the integration of Pinpoint into our production process. The followup support has been first rate, as well. This MES provides very sophisticated overwatch of our daily production.

Cons:

Mass-upload of new entries into Pinpoint system

PINpoint Information Systems Response

2 years ago

Thanks for the feedback. Very happy to hear that errors have been reduced and confidence in your product has substantially increased!

Brent
Asst Manager Manufacturing in US
Automotive, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

PinPoint Review

4.0 2 years ago

Comments: The overall experience is great. The product is easy to use and the customer service is great.

Pros:

We use the product for quality control and it is very useful for training purposes.

Cons:

There are some features that would be helpful in the configuration process. A search feature and ease of linking steps would be helpful.

PINpoint Information Systems Response

2 years ago

Thanks for your feedback Brent, much appreciated! Glad you have a positive overall experience.

Todd
Torque Analyst
Industrial Automation, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Cat review

4.0 2 years ago

Comments: It is good for helping t control the process.

Pros:

Pinpoint is great for helping to control the process and track the torque data.

Cons:

We have some network issues that we believe is causing the loss of data.

PINpoint Information Systems Response

2 years ago

Thanks for the feedback Todd. Process control is a critical part of the software and glad to hear it is helping you.

Josh
Manufacturing Engineer in US
Machinery, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Review

5.0 2 years ago

Comments: Improving, quality, velocity and cost. I have always had a great experience with the PINpoint team.

Pros:

All the projects I have been on with PINpoint have gone smoothly and the support is phenomenal.

Cons:

We are not using it to its full potential.

PINpoint Information Systems Response

2 years ago

Thanks for the feedback Josh. Delighted to hear that you have improve Quality, velocity and cost! Also, thank you for your comments about our support...it is truly a top priority for us.