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About Quicken

Rental property and personal finances management solution with tenant information tracking, income management, and expense tracking.

Learn more about Quicken

Pros:

Every updated gets better. I love to be able to track every dollar I spend, and can categorize it.

Cons:

Also, when I bought the CD I could keep up with my loans and investments. Now you have to pay quite a bit more to do that.

Quicken ratings

Average score

Ease of Use
3.9
Customer Service
3.5
Features
3.9
Value for Money
3.7

Likelihood to recommend

7.1/10

Quicken has an overall rating of 3.9 out 5 stars based on 421 user reviews on Capterra.

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Filter reviews (421)

Susan
Susan
Owner in US
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Ideal for My Solorpreneur Marketing Consulting Business

5.0 3 years ago

Comments: I am very pleased with the ease of entering data into the system. It saves me the cost of having a bookkeeper. I am able to categorize expenses myself and take full advantage of knowing what i was buying for business and for personal life. I know it is saving my a lot on my taxes, as I have proof of my deductions versus just guessing. It used to take me days to prepare my docs for my CPA not it is in a matter of hours I have all the numbers she will need.

Pros:

The best feature I like is the way you can split items on a receipt into their own categories. For example, I go to Walgreens and buy cosmetics, copy paper, thank you notes, and business head shot photo prints. I enter Walgreens for the Payee, then I assign / split where the expenses will go in my categories. Cosmetic - Personal Care, Copy Paper, thank you notes - Business: Office Supplies, Photo prints - Business: Photography. I make my tax reporting a breeze for my Schedule C line items. I also love generating reports on income and expenses. Great for planning or estimating funds for seasonal work loads.

Cons:

It actually has more features than I want to use. For example - the investment section, I tried to use it - but to enter buy - sell information and dividends and details was way too time consuming for me. I just as soon get my reports from my brokerage firm.

Emerson
President/Owner in Mexico
Staffing & Recruiting, Self Employed
Used the Software for: 2+ years
Reviewer Source

Have used it for years, still liking it!

4.0 4 years ago

Comments: Good, easy tool to track your money, some technical issues with downloading.

Pros:

Quicken quickly and efficiently tracks all my spending, earning and investments, and I have been able to link most of my accounts so it does it automatically.

Cons:

Not all accounts can be linked, especially not international ones. And occasionally it has brought in duplicate transactions which are a nightmare to reconcile.

Nicholas
Nicholas
Senior Accountant in US
Verified LinkedIn User
Construction, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

May Not Be Easy For A Typical User

4.0 4 weeks ago New

Comments: I have used Quicken for over five years and I have like using it, however, I have recently been shopping around for other options that allow me to take my finances online. I have seen Quicken has an online option now and I will be considering that when making the switch.

Pros:

You are able to setup Quicken to sync transactions with your various bank and financial institutions. If you have the skills and proper data entered, you are able to run reports with valuable information.

Cons:

Quicken isn't always user friendly. I'm an accountant who has worked with many financial software, so I can work my way through it, but it isn't always user friendly. I also do not love how Quicken treats transfers between accounts as income and expense.

Peter
Enterprise Achitect in Australia
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

30-Year Quicken User

2.0 4 years ago

Comments: Intuit is so exploitive, that I would actually consider them to be immoral and I have tried many times to move to a different product, but they make it very difficult.

Pros:

Of the personal finance managers, Quicken is probably the best. Other packages at or below this cost lack a majority of their features and in order to get them, you would have to upgrade to a much more expensive package, so it is at a price sweet spot.

Cons:

I've been using Quicken since 1992 and consider myself quite familiar with the package. The Quicken business model is and always has been exploitive and has been adding and subtracting features for years in an attempt to always have a new product to sell. Their current subscription model is no different. However, they never improve the product. There are bugs still there that have been there since the 90's. They're reports and windows do not zoom. They do not use Windows conventions, for example keystrokes. When working properly, it provides a lot of value, but it is very easy to introduce errors into the data and impossible to fix them. Their customer support is an absolute joke. It's normally a 40-minute queue to talk to an idiot and they are so propaganda driven, that they delete any negative posts or reviews from their sites and their forum. They purposely obstruct you from transferring to their competitors. I myself have had to purchase 7 versions of the program since 2000 and that's BEFORE they moved to a subscription model. Every release introduces more bugs, but they make it impossible to freeze a particular version, constantly cutting off web access and they have Upgrade Nags constantly that you can't get rid of. And they are entirely shameless about it.

KASSANDRA
Owner - President in US
Information Technology & Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Quicken is great for small businesses

5.0 3 months ago

Comments: I have been using quicken for years and its been easy and user friendly.

Pros:

Easy to download transactions. Specialized report save fuction. Cloud sync to view on other devices.

Cons:

Every once in a while it auto catorgories something worong.

Aryana
Founder in US
Consumer Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

quicken is inexpensive but has errors

3.0 4 years ago

Comments: I liked the price and the short learning curve to get up and running. I liked the flexible reporting available. There was a lot of trouble importing transactions which is why I stopped using it. It wouldn't import automatically and I had to download from the bank and Paypal and then upload.

Pros:

I liked the price and the short learning curve to get up and running. I liked the flexible reporting available.

Cons:

There was a lot of trouble importing transactions which is why I stopped using it. It wouldn't import automatically and I had to download from the bank and Paypal and then upload.

Bob
Member Engagement Coordinator in US
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

The Gold Standard for Personal Financial management

5.0 4 weeks ago New

Comments: I've been using Quicken since the late 1980's. It has always been the gold standard for personal financial software, and I don't believe it has any real competition. Quicken integrates well with major financial institutions, and when I combine it with TurboTax, it makes filing my taxes easy and reliable. The product is constantly being upgraded and improved. I can't imagine keeping up with my household finances, retirement savings, and tax records without it.

Pros:

My favorite feature is the ability to connect and download transactions from banks, brokerages, and credit cards. These updates make it so easy to keep up with my personal finances.

Cons:

The program is so robust that it can be a little complicated sometimes. But the truth is, that is a strength that is worth the time to learn to use.

Dan
Owner in US
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source

Quicken.. Still the best after 30+ year os use

5.0 2 months ago New

Comments: I've used it for business, taxes and investments for over 40 years. Always works

Pros:

Easy setup, highly customizable, versatile and stable

Cons:

None really. I've used it for business, taxes and investments for over 40 years

James
Treasurer in US
Religious Institutions, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Expensive

3.0 4 months ago

Comments: I have been using Quicken since the DOS days. I never had any problems until the new owners took over. The program has been very glitchy ever since. Since this is the only program out there that is not overkill for my small church, I am forced to use it.

Pros:

The financial reports I can generate is very flexible.

Cons:

The program is becoming very expensive to use. There are glitches with some of the updates which messes up the check register. Many problems with connecting with my Wells Fargo accounts.

Verified Reviewer
Verified LinkedIn User
Individual & Family Services, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Good software but poor customer support for Canadians

3.0 last year

Comments: Poor. On-going yearly subscription keeps going up significantly. Have to look for another software to replace it.

Pros:

Ease of use. Easy to download data from bank sites.

Cons:

Very poor customer support. Had to use US number to call and had to pay a big bill. Very poorly supported for Canadians.

Tamara
Adjstmnt Analyst and Generalist in US
Civic & Social Organisation, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Its all about the profits now......

2.0 7 years ago

Comments: Although I am sounding as though I am resistant to forwarding technology, I am not. There are just certain things that I feel should be more protected and so far, technology has failed to prevent hackers and identity thieves from accessing peoples information due to companies insistence in having our information all over the internet and web. There was nothing wrong with the old QUICKEN but greed is no playing a part in the new QUICKEN that separated from INTUIT.

Pros:

I loved it when it was an actual software that could be purchased and had no yearly subscription fee. Prior to them separating from Intuit, this was my software of choice. Ease of use and the ability to choose to have your information inaccessible to internet hackers and not out there for anyone to see.

Cons:

2007 saw the end of exceptional quality. Went from a software that you can purchase and utilize without having to pay a yearly subscription to a for profit only software with yearly subscription in 2017-2018 update. Now if you want to use this software you have to pay for it yearly. 2007 utilized an update that caused major issues with previous versions. The font became too large to fit in the windows that popped up, the reconciliation failed to work properly, did not give accurate numbers.(Quicken blamed this on the PC Operating system....Funny, no other software on my PC had these issues). They refused to fix the issues they created and then came out with a new update that once you applied the update, 2017-2018, you had to start paying yearly or live with the issues that were created by the previous update. I now have fuzzy font, like old school DOS systems, and a yearly subscription for more bells and whistles that I will ever utilize. Not everyone wants to use mobile access and expose themselves to more and more risk of hackers to steal information.

Craig
President in Dominican Republic
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

User since the 1990's

2.0 last year

Comments: Since late 2022 it has been horrible.

Pros:

I have always liked how easy it was to learn and use Quicken. Getting started is easy.

Cons:

In the last year Quicken changed their product so it only works on one computer. I have used Quicken for over a decade with OneDrive as the main storage for the database and more recently my own personal server. This made using Quicken essential for travel between my office, my home and on my laptop during travel outside the country or on family vacation.Quicken no longer allows this type of functionality and only allows you to store the main database on a local 'C' drive. Yes, you can copy and paste the database onto another computer (if you remember to do so before leaving), but then you need to re-sign into all your financial institutions. Unfortunately, the product is no longer business friendly and has rolled back to twentieth century technology when people only had one computer to use.Why programmers made this horrible decision is beyond me since almost everything has moved to cloud based programming or allows you to store and use a database from an online storage platform.

Phil
Principal in US
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source

Serious improvement is only possible with serious measurement

5.0 4 years ago

Comments: These days we all have multiple accounts: checking, savings, investing, real estate, retirement, etc. All these accounts are necessary in today's world, however, keeping track of them all is a serious problem. Quicken is a tool that will bring all of these accounts into a single dashboard and help you stay on top of all the changes. While Quicken is an older piece of software and will probably never see a full rewrite to make it more modern, it is the only option for serious personal finance and it works well enough to get the job done.

Pros:

It allows me to stay on top of my finances by downloading transactions from all my accounts into a single dashboard. It allows me to answer any question I have about my finances.

Cons:

It is slow! Simple tasks like reconciling an account can be aggravating as the hourglass icon comes up way more often then it should for a simple task. I have run this on a modern Intel Core i7 processor and it is still a dog. You definitely need to be patient with this software.

Daan
Senior Accounant in Netherlands
Accounting, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Amazing -cheap- accounting software

5.0 2 years ago

Comments: Great experience.

Pros:

The software has a solid UI so it is easy to see where your money goes. Easy to use and practical. Great for small to medium businesses because it is not very expensive and has many features.

Cons:

The interface can look a bit outdated to some, but al the information you need is there. In 1 place. Very convenient.

Linda
Owner in US
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source

Have used for many years and with every upgrade keeps getting more bugs

2.0 7 years ago

Comments: Works well for personal finances - checking, savings, credit cards

Pros:

Easy to learn, set up account. Can also use the software for my other businesses and personal stuff. Lots of ways to run reports that are useful. Nice to be able to download transactions from my bank and credit card accounts.

Cons:

End of year tax schedules have bugs, Income reminders for rent payments do not show up correctly, Support is through a forum and they mainly tell you to run a file validation and that's it, Option to "Link a bill reminder to an online account" has never worked, New Zillow feature to asses value of property does not work. The only way I got good support was to pay another dollar for premium support and spent hours on the phone with a tech as he had me restore old backups trying to find a file that didn't cause the error... We never did find one that didn't cause the error. I am limping along with how it is working and currently looking for other software for my rental properties.

Roger
Property Manager
Management Consulting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

USe it daily and have since the early 1990,s

4.0 7 years ago

Pros:

Puts all your finances in one place, updates all accounts with minimal keystrokes rather than having to go to each website yourself (Saving lots of time) works like an on-screen checkbook. See your net worth accounts and liabilities in one place. Navigation is easy as a click of the mouse.

Cons:

Intuit, the author, recently sold Quicken to an Investment Group. When Microsoft dropped MS Money, Quicken became the Monopoly in the market. Now the new company made some changes and icons are different, some screens have pop-up windows that don't work right, and the internet is full of complaints from long time users. Most of the glitches I found are minor, but changes were made so that everyone had to renew in-order to be able to access all your accounts online with Quicken, a strategy they may use to continually force upgrades and fees! Watch for this. This is what happens when someone sees a chance to capitalize on a monopoly!

Cheryl
Owner in US
Accounting, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great Personal Bookkeeping Software

5.0 3 years ago

Comments: I really love using Quicken. I would definitely recommend it for use for personal bookkeeping.

Pros:

Quicken is very, very easy to use. It is great for bookkeeping for personal accounts. The basic Quicken does not track debt and investments, so if you want to do that you have to upgrade to the more expensive one.

Cons:

This software cannot really be used for business use. Also, I used to be able to buy the CD and install it on my computer and use it for 3 or 4 years. Now you have to pay a yearly fee to use the software. Also, when I bought the CD I could keep up with my loans and investments. Now you have to pay quite a bit more to do that.

John
Homeowner in US
Accounting, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Data loss after update

1.0 last year

Comments: Up until my purchase last year, Quicken served me well.

Pros:

I have used Quicken for 20+ years for personal and business needs. After my 2006 Mac crashed, I bought a new 2022 MacBook Pro and installed the latest version of Quicken. I spent considerable time setting up accounts, bank imports and entering data for the year 2021, and for one reason or another did not enter any new data after tax day 2022. On opening the program today, I installed the most recent update, as one would usually do, after which, I discovered that all my newly entered financial data on this brand new laptop and newly installed program no longer existed. I praise the technical support team for at least attempting, but failing, to help me.The checkbook feature of Quicken for Mac 2007 that this awful program replaced was bullet proof and never failed me in the many years I had used it until the computer itself died. I do not trust that this couldn't happen again, so I am going to switch to a simpler checkbook accounting system that does not nickle and dime you with "membership" fees. Be warned that running their update could cost you.

Cons:

That I lost precious data that technical support was unable to retrieve.

Ruben
Consultant Engineer in Dominican Republic
Logistics & Supply Chain, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Another all-time favorite agonizes in the mobile era

4.0 6 years ago

Comments: Quicken needs to move faster to mobile and cloud if it really wants to survive.
100% integration with QuickBooks, additional security features, support for more cloud backup providers are features that should be already available but are no show.
Intuit own's Mint App is an example of how Quicken should be but, for some reason, they have decided to continue working on the same outdated software instead of relaunching.
Still, Quicken is a big respected brand in the financial software world that continues to be one of my favorites.

Pros:

- A longtime runner with a big user fan base - The very familiar interface allows old users to upgrade without a steep learning curve - Very similar Mac and Windows version allows painless platform switch - Supports most banks and account syncing in The US - Does not require a monthly or annual fee

Cons:

- The interface is beginning to look a bit outdated compared to new mobile apps available for iOS and Android - No equivalent mobile version available - Cloud syncing and backup is limited and not easy to setup (dropbox required) - Version to version upgrades sometimes include little to no enough new features for the price (That's why some users are still using 5-8 years old versions)

Verified Reviewer
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Just works

5.0 4 years ago

Comments: Works and just is what I need for my small business.

Pros:

I have been using quickens for a very long time, it works for my needs. I run a simple company and do not use many of the features that are provided. The one feature that I do like the most is being able to download from the bank to the program to make sure I have the correct balance. However, when you send out a check sometimes via the bank check program it may post twice when written then when cashed. Just something to keep in mind. It also works for when I need to start and complete my taxes.

Cons:

When you send out a check sometimes via the bank check program it may post twice when written then when cashed.

Donna
VP in US
Insurance, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Quicken is Easy

5.0 2 years ago

Comments: Print checks, reconciling bank accounts

Pros:

Very easy to use and train new employees on its use.

Cons:

All the different upgrades and customer support.

Jason
Business Owner in US
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Mostly good/ some annoyances

4.0 6 years ago

Pros:

Links your bank account. Does recurring invoices Can file your taxes Payroll Can set up automatic payment for customers.

Cons:

Can link two recurring invoices for a customer. Ex. The regular monthly invoice then when the semi annual invoice needs to be billed it doesn’t link so I have to print two invoices. Also, when I print all the invoices it doesn’t print each person’s invoice right after the other. So I end up searching for that second invoice. It’s a mess. It sounds so confusing to read what I wrote. But basically sometimes I end up sending two separate envelopes on the same month for one customer because when it needs to be printed it doesn’t organize then invoices per customer.

Tim
Owner in US
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Quicken 2018 release is the worst software ever!

1.0 7 years ago

Comments: Someone had best get control of the QA of the software. I would really hate to see this product die after all these years.

Pros:

It used to be easy to use and very helpful. It can track your personal bills as well as track rental expenses.

Cons:

Extremely buggy. Features that used to work are broken or just removed entirely. There used to be a cool interface showing what bills were coming up - that's been removed and replaced with a simple list. Linking to bill accounts just blows up the whole program and it crashes. Some of the totals don't appear to update when you make changes. All of this, and they've changed to a subscription model, so you can still pay full price, but just receive a year's worth of buggy mess.

Aaron
Aaron
Senior Science Teacher in Canada
Verified LinkedIn User
Education Management, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Unable to purchase in Canada - Postal Code issue

1.0 2 years ago

Comments: If Quicken can't get something as simple as postal code v/s zip code correct when a new customer is trying to purchase, how can I trust them with my banking information?

Pros:

Customer service was prompt and really tried to help me with my purchasing issue.

Cons:

It is impossible to purchase this product in Canada. I spent well over an hour (~50min with customer service - both through chat and a personal phone call) trying to purchase. Every solution lead me back to the issue that when I tried to submit my order, the purchasing page forced me to enter a zip code, with no option for a postal code. I created an account with my Canadian address, downloaded the software, cleared my cache and cookies, restarted my computer, worked with [SENSITIVE CONTENT] from customer support to approach the purchasing page from various links and browsers, nothing would allow me to purchase the software. If Quicken can't get something as simple as postal code v/s zip code correct when a new customer is trying to purchase, how can I trust them with my banking information?

Dennis
CEO in US
Executive Office, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

20+ year user, now totally dissatisfied

1.0 3 years ago

Comments: Quicken just doesn't care about good customer service. It is now unusable, so I didn't renew my subscription. It's better to just do things manually than use software that doesn't work. I have gotten zero value out of it since November 2021.

Pros:

updates of financial companies data (banks, credit card, Investing).

Cons:

It now doesn't work with Schwab to download investing data. On or about 11/19/2021 when Schwab introduced an enhanced security process, which Quicken was totally unprepared for, Quicken just doesn't function with Schwab updates. I've spent 50 hours trying to get it to work and been on the phone 3 times (total of 6 hours) to no avail.