Open, flexible and expandable software
Reviewed on 14/09/2017
Simon H.
Pros: very flexible and widely configurable software, lots of options to configure owen business processes, lots of options to connect to different services and applications, very nice and easy to work with provider
Cons: steep learning curve to do own configurations, the varity of functions and options makes it sometimes difficult to keep track.
Vendor Response
by metas on 15/09/2017
Hello Simon, thank you for your review! It's great to hear that you are happy with our service and functionality. Yes, indeed, the learning curve for the customization of metasfresh is steep, that's the other side of the same coin of being so flexible. But you are already on your way mastering metasfresh customization too. Keep up the awesome work! ;)
basically a very comprehensive available plattform, which can be adapted to the demand of producers
Reviewed on 13/09/2017
Martin F.
Pros: clear structure, very open minds improve it day by day, the high speed metas releases improvements weekly is success factor number one
Cons: the CRM part is under construction and up to nuow it is a bit laborious to use, while the system is allready far more advanced
Vendor Response
by metas on 4/01/2018
Hi Martin, thanks a lot for your feedback. We're very happy to read that you like the momentum of our development and release cycles. It has a very high priority in our work.
About CRM: We are working on closing the gap in this area, further functionalities can be expected in the next months. Stay tuned. ;)
Functions have to be adapeted, but support is always available and helpful.
Reviewed on 13/09/2017
Michaela I.
Comments: Good customer support, adjustable to our needs, you only pay for what you get - no hidden costs, easy to handle if you do it regularly
Pros: Functions can be designed on our needs. Whenever you get stucked, you can have a look into Help Unit or call the support.
Cons: It is built on Food sector which is different to our business. The design of printing results is more functional than good looking.
Vendor Response
by metas on 14/09/2017
Michaela, thanks a lot for your feedback. We really appreciate to hear about your customers' experience.
I'm happy to hear that metasfresh delivers the flexibility and adaptability you are looking for and that your experience with our customer service and support has been good.
In our weekly releases we are improving our product continuously. We will check the design of our default document printing layouts and seek for improvement.
