--- description: Learn more about VetlinkPRO price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VetlinkPRO Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/30617/veterinary/software) > [VetlinkPRO](/software/150969/vetlinksql) # VetlinkPRO Canonical: https://www.capterra.co.nz/software/150969/vetlinksql Page: 1 / 3\ Next: [Next page](https://www.capterra.co.nz/software/150969/vetlinksql?page=2) > VetlinkPRO helps veterinary clinics manage appointments, records, billing, inventory, reporting, and payments in one platform. > > Verdict: Rated **4.8/5** by 43 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses VetlinkPRO? Designed for veterinary clinics, hospitals, and multi-site practices seeking efficient clinical workflows, billing, reporting, and integrated payment management. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 43 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: VetlinkPRO - **Location**: Auckland, New Zealand - **Founded**: 1989 ## Commercial Context - **Starting Price**: $150.00 - **Pricing model**: (Free Trial) - **Pricing Details**: VetlinkPRO offers flexible pricing tailored to the unique needs of your veterinary practice. Costs vary based on factors such as the number of users, practice size, and selected modules or integrations. Whether you're a solo vet or a multi-location clinic, we’ll customise a plan that fits your workflow and budget. Key features and integrations may vary depending on your pricing tier. Contact our team for a personalised quote and to learn more about the features, integrations, and support options available with each plan. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: American Samoa, Australia, Bahrain, Cook Islands, Fiji, Hong Kong SAR China, Indonesia, Japan, Kuwait, Macao SAR China, Malaysia, Malta, Nauru, New Caledonia, New Zealand, Norfolk Island, Northern Mariana Islands, Oman, Philippines, Qatar and 12 more ## Features - Accounting - Appointment Management - Appointment Scheduling - Billing & Invoicing - Booking Management - Calendar Management - Client Management - Client Portal - Communication Management - Confirmations/Reminders - Contact Management - Customer Management - Document Storage - EMR/EHR - Employee Management - Horse Database - Inventory Management - Medical Billing - Mobile Access - Online Booking - Patient Portal - Patient Records Management - Payment Processing - Reminders - SMS Messaging - Treatment Planning ## Integrations (6 total) - Flow - Google Calendar - Mailchimp - NetSuite - SmartFlow - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Veterinary Software](https://www.capterra.co.nz/directory/30617/veterinary/software) ## Related Categories - [Veterinary Software](https://www.capterra.co.nz/directory/30617/veterinary/software) - [Kennel Software](https://www.capterra.co.nz/directory/30574/kennel/software) - [Horse Software](https://www.capterra.co.nz/directory/30570/horse/software) ## Alternatives 1. [Pet Manager](https://www.capterra.co.nz/software/150536/pet-manager) — 5.0/5 (61 reviews) 2. [BusyPaws](https://www.capterra.co.nz/software/1014353/busypaws) — 4.7/5 (79 reviews) 3. [Paw Partner](https://www.capterra.co.nz/software/203713/paw-partner) — 4.9/5 (59 reviews) 4. [Gingr](https://www.capterra.co.nz/software/136469/gingr) — 4.5/5 (214 reviews) 5. [RunLoyal](https://www.capterra.co.nz/software/219841/runloyal) — 4.8/5 (27 reviews) ## Reviews ### "Inhouse Sever Crashed" — 5.0/5 > **Peter** | *4 June 2019* | Veterinary | Recommendation rating: 9.0/10 > > **Pros**: Intuitive for users\! and easy to transition across to the cloud\!\! > > **Cons**: not much , VetlinkSQL staff were great to work with and VERY accommodating\!\! > > “Just amazed as how quickly and smoothly I got moved to the cloud\! You wouldn't believe it but one of my in-house server RAID hard drive died on a Thursday, so I ordered a replacement (HP drives are not cheap) and before it even arrived the second RAID hard failed the very next day - Friday\! I called up VetLinkSQL and they were able to fire up their cloud server, configure it, and get us up and running in their cloud, with our complete database by the next day (Saturday). The whole system is running so smoothly we can’t even tell the difference, except that we will never have to purchase a server again or worry about failing drives. Added bonus is that no VPN and so on to access from home or my phone\! ----- ### "Vetlink SQL" — 4.0/5 > **Debra** | *27 November 2018* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: This software is relatively easy to learn to use and its colour coding helps with the visuals without having to search for appointment status. All the tasks you need are available. > > **Cons**: Searching for specific types of records can be difficult to work out. But this is a more complex task anyway. Adding a staff member for a day not already in their roster doesn’t bring in double-booking function. > > We moved to VetlinkSQL 4 years ago after using another product which was outdated and clunky. Very happy with the decision and the support we receive. The software is evolving with new features each year that keep up with changing technology and changing business needs. ----- ### "- Communication documentation is great also the ability to communicate directly with diagnostics" — 4.0/5 > **Verified Reviewer** | *17 June 2018* | Veterinary | Recommendation rating: 8.0/10 > > **Pros**: Initial tech support was really good - quality dropped of as time went by and it became more difficult to get ahold of them. We upgraded because previous software wasn't able to intergrate with idexx or radiographs etc. Super easy to record radiographs/photos with the additional ipad applications. Ability to requisition diagnostics (reduces amount of diagnostics not charged out correctly) > > **Cons**: Reliance on having to manually run the background so everything syncs. Have to build templates/forms within the software. Difficult to find sms communication history for a client when its sent through the system. Reminders again have to be actioned manually (we now use a third party) \*\*Automatic Online booking is not a feature\!\! - Online booking is clunky and manual involving emails. ----- ### "Vetlink, very easy software to implement and to use." — 5.0/5 > **Malcolm** | *16 July 2016* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The software logically achieves everything you would expect from a practice management system of this type. The built in word processor is functional and interfaces well with handouts, certificates etc and avoids costly licensing for other word processors. The emailing documents and histories capability is fantastic as is the two way text messaging. The diary works well and has enabled very efficient use of our staffing levels. It has been easy to connect and print various documents to networked printers. The capability of having different users having different configurations is also a really great feature as it allows different staff to access different devices depending on their physical location and their practice role ie the admin team can use their own printer for letterhead or accounts stationary whilst the front office can use A5 receipt stationary and the vets can use another different printer for blood results, reports etc and all of them can also access the drug label printer. The ability to separate the invoice from the history for a particular visit is really neat and useful, the front office can get on with taking the money whilst the vets complete the history recording in another room. > > **Cons**: There is very little not to like and it would seem all features can be customised to work how you want them or be disabled completely. We personally have experienced some issues with being able to have multiple patients on the same invoice but I have a colleague in a neighbouring practice who loves being able to do this. > > We transitioned from an opposition product and in preparation had three of our team attend some training at Vetlink in Auckland where we focussed on products and services in anticipation of our go live date. Unfortunately we did not get as prepared as we would have like but proceeded with our go live date anyway. I am pleased to report it well really well with minimal stress, frustration or headaches. We chose to make amendments to products and services as we went and experienced very few issues. Our data conversion and going live was overseen by Clive and after 2 days we were away with the practice barely noticing a hiccup. We anticipated some challenges with such an enormous change but it went very easily. Clive did a fantastic job of ensuring data converted well and also of making sure we knew how to make changes etc in the new system without overloading us with too much detail. I had anticipated that a software change of this type would cost the practice in terms of productivity and turnover but I would think that in reality there has been no real turnover cost with this change. I am pleased to say that within 2 weeks of going live we were in the process of looking at all the new opportunities the program has given us. Getting help is easy and all calls for help have been answered in a very timely and uncomplicated manner. Helpdesk staff members are always approachable and communicate easily about any of the issues we have had. ----- ### "Pleasant experience, excellent customer service and support." — 5.0/5 > **Agnes** | *4 May 2017* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Program itself - surprises on every single time of updates making it not only user-friendly but also environmentally friendly (eforms / invoicing), promotes efficiency (stocklink app, in-house and external lab integration), client compliance (reminder system), e-marketing (loyalty system, email marketing etc). I'm always excited to read their update notes and highlight the great ideas and immediately implementing and sharing with my whole team. More importantly is the CFL team - always friendly and supportive. From initial meeting, demo, installation, training, through to minor glitches and major crisis (virus attack into our internal network unrelated to Vetlink program); every single interactions have been positive , supportive and professional. From receiving our phone call reporting about the virus attack to teaming up with our local technician and restoring it back to previous night's backup was only a few hours; during the panic moments kept reassuring us everything will be ok and will bring us back in a few hours and they did\! A nice team to work with from the CEO (Deven) to the technical support team and administrative team - everyone that we have to contact has been friendly, supportive and professional. A team that will work with you and listen to your feedback and improve the program in the next update. In summary, exceptional and impressive customer service\! > > **Cons**: Other than some teething issues in the beginning of using it, nothing really :) My comments is too short apparently - so to make it longer, I finally thought of something that I don't like is their update notes are too long as they improve so many things in every single update and I had trouble catching up\! > > increased productivity, efficiency, client compliance. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.nz/software/150969/vetlinksql?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/150969/vetlinksql) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data