Average Ratings

  • Overall
    4.3 /5
  • Ease of Use
    4.1 /5
  • Customer Service
    4.3 /5

About Veeqo

Veeqo is the inventory and shipping platform for ecommerce.

Learn more about Veeqo

Showing 25 reviews of 37

Mr n S.
Consultant
Retail, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 23/08/2018

"Much better support and cheaper than the competition"

Comments: I needed a postage software to replace my old one. This one is cheaper and may also be the bridge to my accounting software.

Pros: It can get sales data from all my sales channels. The user interface is smooth and feels lightweight.
It organises all my postage.
I got a medium package and the Veeqo staff set it all up for me.
The support is from people who spoke to me on the phone or face to face on Zoom. Email was also available.

Cons: The Xero connector did not do what I wanted. I think they are working on it and will get back to me shortly

  • Reviewer Source 
  • Reviewed on 23/08/2018
Gaurav S.
Director
Building Materials, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 19/01/2017

"It's fine"

Comments: We are Door Ironmongery Ltd, an e-commerce company. We send hundreds of orders per week from different platforms like eBay, Amazon, and Magento based websites.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 19/01/2017
Verified Reviewer
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 17/01/2017

"Veeqo"

Comments: I use Veeqo to process orders from woo commerce on my website. We are an SME in the food supplement industry with 4 members of staff that started 2 years ago. I wanted to cut down the time it took to dispatch orders through the royal mail DMO site one by one as you need to input all customer details which was very time-consuming. Veeqo seamlessly integrates all customer details uses a fraction time it did.

Pros: Great customer support and integration with other apps.

Cons: A few times has not updated with our website.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 17/01/2017
Imran I.
Founder
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 27/09/2017

"Great product potential - always getting better"

Comments: Time saver - although expensive, worth it.

Pros: Takes out a lot of the headache of shipping labels and despatch. Saves a lot of time overall. Good support from Vera. Good that there is an app too - which should be developed more hopefully.

Cons: Doesnt work so good with XERO. Also a little buggy at times with some anamalies - but this is gradually improving all the time. The rest of the support team could be a little less dismissive at times and listen better...like Vera does.

  • Reviewer Source 
  • Reviewed on 27/09/2017
Peter B.
director
Retail, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    1 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    5 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 3/09/2020

"Avoid Veeqo"

Comments: AVOID VEEQO
We’ve waisted months and thousands of pounds integrating Veeqo to our Magento 2 store. Technical challenges are expected but Veeqo have been useless at resolving things and communication with the development team is dire. We have been extremely patient and given plenty of time for issues to be resolved but in the end we have had to cut our losses and look for another alternative. Just some examples of the problems encountered are;
Stock syncing: Communication between Veeqo and Magento 2 is not reliable, stock cannot be syncing in either direction despite being advertised that this should be in real time.
Order syncing: Changes made on an order including having it shipped to not reflect on the other platform
Product syncing: All kinds of trouble with incorrect names, skus changed which causes chaos when picking and packing
Digital picking: A great idea but with many many flaws that reduce your customer service levels and cause warehouse confusion
Despatch system: Bugs and errors that you get used to but that are simply not intuitive to work with again causing customer service issues
The basics are there but Veeqo seriously need to address some technical difficulties and improve their response to business critical issues. After investing so much time in this system, staff training, hardware etc we really wanted this to work and we really really tried to give them a chance. But in the end we felt fobbed off with blanket responses from the system developers.

Pros: Basic principle is good and works well. Technical bugs that don't get resolved let it down

Cons: bugs throughout the platform especially with syncing to magento 2

  • Reviewer Source 
  • Reviewed on 3/09/2020
Neil B.
MD
Sporting Goods, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 17/07/2017

"Great transformed our business"

Comments: Stock and Profit Control.

Pros: Stock control around the world in Amazon warehouses, reduced our stock holding and increased our sales by at least 50%

  • Reviewer Source 
  • Reviewed on 17/07/2017
Nicole J.
Retail
  • Overall Rating
    5 /5
  • Ease of Use
    Unrated
  • Features & Functionality
    Unrated
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 9/04/2015

"Great, easy to use and essential for our business"

Comments: After trying to navigate so many different confusing inventory softwares, we finally found Veeqo - which is the perfect mix of power, efficiency and simplicity - and have stuck with it ever since. Veeqo was really easy to set up and simple to use, which was a breath of fresh air. We use it for processing our orders, managing and syncing our orders and inventories across our sales channels, and for printing our shipping labels in bulk (which is a huge time-saver!). It takes away all the worry and risk of error from the order process. Love the app, love the customer service, no complaints here :)

Pros: Really easy to set up and use with a friendly and knowledgable customer support team who are always on hand to help us out. Integrates with all our online sales channels and even our accounting software.

Cons: Like I said, can't find fault with it!

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 9/04/2015
David J.
Director
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/04/2018

"great service the setup is still on going but very help full"

Comments: user friendly and eliminate user errors

Pros: the software is very user friendly but the main thing we looked at was the inventory side of the software and the bonus is the listing stock to amazon and other platforms

Cons: at the moment we have not finished all the setup and used to its full potential but it is all looking good for us and things we come up against veeqo has found a good workaround till they fully update there systems so the system is looking good compared to others we have tried

  • Reviewer Source 
  • Reviewed on 30/04/2018
Paolo T.
Director
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 31/05/2018

"Awesome tool for all online businesses!"

Comments: Better output.

Pros: Switched to Veeqo a couple of weeks ago, glad to say after a slightly complicated set up, it quite simply just works!
Couldn't do without it, efficieny has gone up and lets us automate our picking and packing with shipping labels & inventory management.
I would recommend this software to anyone.

Cons: Lack of Etsy integration (in the works)
Initial set up whlist necessary is a bit complicated (not really a issue)

  • Reviewer Source 
  • Reviewed on 31/05/2018
June B.
Ecommerce
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    Unrated
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 27/05/2015

"A must for ecommerce retailers"

Comments: We signed up for Veeqo a couple of weeks ago and we're already seeing the benefits of using a system like this to manage or stock across our webstores. Before we started using Veeqo we spent about an hour every day writing out our shipping labels - now it takes less than 5 minutes. Setup wasn't too difficult because Veeqo's customer support team talked us through it and helping us where needed. This kind of support is really important to us which is one of the reasons we rate it so highly - the team are quick to respond to all our queries and very friendly. Aside from customer service, the app is easy to use (which says a lot coming from someone who struggles with computers). All round great app, saves us loads of time, wouldn't do without it!

  • Reviewer Source 
  • Reviewed on 27/05/2015
Harry W.
Director
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    Unrated
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 1/03/2016

"Love it!"

Comments: I've been using Veeqo for a few months now and it's great. Managed to get it set up relatively quickly and found my feet quickly because its so easy to use. I sell clothing on Amazon & eBay plus my own online store and Veeqo does a great job of syncing my inventory, I can just leave it to take care of updating stock automatically so I don't oversell my items. The iPhone app works great and is handy for when I'm away from my desk, lets me update stock on the move and scan product barcodes. Also love that new features are constantly being developed!

  • Reviewer Source 
  • Reviewed on 1/03/2016
Jon T.
  • Overall Rating
    2 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    2 /5
  • Customer Support
    1 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 17/04/2017

"Waste of time"

Comments: They had several months to get us setup with little to no progress. Considerablr amounts of delays. We were transferring over from DEAR but decided we would just request a cancellation and refund. Besides being based in the UK and making it difficult to schedule calls, this company is definitely falling short in customer service.

  • Reviewer Source 
  • Reviewed on 17/04/2017
Paul J.
Internet
  • Overall Rating
    5 /5
  • Ease of Use
    Unrated
  • Features & Functionality
    Unrated
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 6/03/2015

"Multi Channel Inventory Management"

Comments: We have been successfully running an online Golf and Fitness Business across multiple channels for many years, however in 2014 we expanded our channels to include a second Ecommerce website. We have been running a Magento backed Ecommerce site for quite some time and had expanded our business to include a Woocommerce backed Ecommerce website that we needed to be able to run using a singular master stock file. We also sell across the eBay and Amazon channels. We searched for quite some time to find a product in the marketplace that would link with all of our sales channels and allow us to work from one singular master stock file. We were quite surprised when we found that the best fit for our needs was based in our home town!! After having some discussions with Matt at Veeqo we could see the potential in the Veeqo system and after some system testing we signed up and have been using Veeqo since October 2014. Since this time Veeqo have been working hard at implementing more and more functionality into their products and we have worked closely with them on what we believe to be the best solutions for business in the real world to achieve maximum return from their investment in the Veeqo system. We would have not been able to achieve our goals without the dedicated support from the team at Veeqo and we thank them for all of their hard work during the rollout of the Veeqo system at Just Sports Online. Now with the Veeqo system in operation we are able to have cast iron control over our inventory management! We are looking forward to the rollout of product pushing from the Veeqo system that will allow us to create all of our SKU's in one location and push them through to all required channels with ease!

Pros: Single Master Stock File
Simple Order Management
Multiple channel management
Excellent help desk support

Cons: No product pushing yet!

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 6/03/2015
Verified Reviewer
Co-Owner
Retail, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 30/01/2020

"Integration Software for Amazon Marketplaces lacking in key functionalities"

Comments: Overall, this sees to have less functionality than Webgility or other software.

Pros: This software is one of the myriad available to synchronize online sales marketplaces with quickbooks desktop.

Cons: However, it doesn't have the ability to integrated marketplace fees with the accounting integration, so it didn't work for us.

  • Reviewer Source 
  • Reviewed on 30/01/2020
Chetan S.
Director
Automotive, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    1 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 30/06/2020

"A truly pathetic piece of software with arrogance at the top level"

Comments: Something I would rather forget about.

Pros: There really is nothing I could commend. It is not fit for purpose.

Cons: Where do we start! Let's start with the arrogance of the management, they don't bother to respond to the most basic of customer service. However, they are quick to protect their reputation. Even if you are an existing customer. I don't recall in all my years of business, ever being insulted publicly, but Veeqo did this. This is how an organisation values your business. If you expect anything other than a standard autoresponse, don't bother. You will be fobbed off with support nonsense, daily. The speed of the software is like dial up. You will spend most of your time monitoring what Veeqo imports as seldom does it correspond to the actual product you sold. It is limited in functionality. When you ask for essential integration, or even management from a courier company contacts Veeqo directly , don't hold your breath. They won't respond. The software is glitchy and really is expensive for its most basic of functionality. Don't choose the fad of Veeqo. They'll only insult you as one of the their existing customers and even have the audacity to try and take credit for your reviews, left by your own customers on Trustpilot. This really proves how customer service is lacking, and humility. Let common sense prevail and take your business elsewhere.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 30/06/2020
Adam W.
Owner
Apparel & Fashion, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/02/2017

"10/10 flawless!"

Comments: What can I say... it's changed how we do business and boosted productivity massively! The customer service is without doubt the best I've ever had from any other company I've ever work with. Thanks Veeqo. 6 stars!!

Pros: Speed
Reliability
Ease of use

Cons: Nithing

  • Reviewer Source 
  • Reviewed on 24/02/2017
Darren B.
Managing Director
Automotive, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 4/10/2017

"Best software I've ever used. Saves so much time."

Comments: Speed & efficency It has even saved us accountancy fees and our accountant also has a login for Veeqo and downloads our sales straight into his accounting software.

Pros: We switched to Veeqo in May 2017 and before Veeqo integration we were processing upwards of 20 orders a day manually. This software has saved us over 2 hours a day and that time has been used to grow the business. We have additionally set up a online business account with Royal Mail that we also manage through Veeqo having us additional time and money on sending customer orders.

  • Reviewer Source 
  • Reviewed on 4/10/2017
Oliver W.
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    Unrated
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 11/03/2016

"Excellent product & service!"

Comments: Top software for running an ecommerce operation, really can't recommend it enough! Friendly bunch who run it, always willing to lend a hand if I need it, constantly adding new features too. It's very easy to use and understand, doesn't cost a fortune, and it works really well, haven't come across any bugs, just smooth operation - can't fault it!

Pros: - Saves me loads of time running my online business
- Great support team
- Cloud-based so can access the app anywhere!

Cons: None - really happy with both the product and the service Veeqo provides :-)

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 11/03/2016
Fred J.
Retail
  • Overall Rating
    5 /5
  • Ease of Use
    Unrated
  • Features & Functionality
    Unrated
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 23/04/2015

"Really Awesome Software"

Comments: We shopped around for quite some time before choosing Veeqo as our inventory management software. We're pretty picky and have a large amount of stock so we wanted something which was powerful enough to handle all our orders but easy to use. Finally settled on Veeqo and couldn't be happier with the software and the customer service. Would highly recommend this app to anyone who is selling online and struggling to managing their orders and inventor.

Pros: Simple layout, easy to set up and use. Very helpful tech support, and saves us loads of time per day.

Cons: Waiting for product pushing but understand it's coming soon.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 23/04/2015
Verified Reviewer
Director of Marketing
  • Overall Rating
    2 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    1 /5
  • Customer Support
    5 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 15/05/2018

"Good Idea, Bad Pricing Strategy"

Pros: If you're selling items on a lot of different platforms, it keeps track of your sales in one place, which is a big time saver for small businesses like mine.

Cons: Honestly, this is a cool product that has a good concept, it's just too expensive for what it does. It also doesn't interface with some markets .

  • Reviewer Source 
  • Reviewed on 15/05/2018
Jordan C.
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 31/01/2017

"Veeqo Review"

Comments: Fantastic software that is really giving other established software providers a run for their money. Really easy to use, simple and a good support team that assist when help is required.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 31/01/2017
Samuel P.
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 17/01/2017

"The best order processing system."

Comments: We switched from another provider to Veeqo a few months ago and have not looked back. The two-way sync between our Woocommerce store and Veeqo is seamless. There is now no need to close orders manually, Veeqo handles everything we ask of it. Shipping integration is fantastic too and works well with Interlink Express.

Pros: Shipping integration.
Two-way communication between integrated channels.
Custom invoices etc.
Easy to use and to teach other staff members.
Customer service both over the phone and via email is fantastic.

Cons: Handling of multi-currency could be better and should allow you to print an invoice in the chosen currency.
Manual invoice creation for business customers could be more in depth and the ability to email and invoice straight out without downloading would be ideal.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 17/01/2017
Imrn I.
diector
Consumer Goods, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    1 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support
    2 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 16/07/2018

"Doesnt work with amazon well - esecially bulk shipping prime orders"

Comments: BrightPearl, CloudCommerce pro seem more thorough and actually save your company time. We will be moving.

Pros: all the basic features - Oceans Alive Health gets some minor efficiencies out of this product. Has a simple layout, with minimal features.

Cons: end up spending an extra 3 hours shipping amazon prime orders as its really clunky. They never prioritise the important things. tell small fibs when trying to fob you off and say its amazons fault without taking responsibility. Got us to commit to a contract saying its all singing and dancing when it clearly isnt - STAY AWAY if you want to save yourself time and cost and want to be efficient! Doesnt do what it says on the tin so well. another example, after 2 years, still doesnt recognise that a customer has placed 2 orders so should merge them, thereby saving postage costs. Total disrespect to sellers to keep saying fixes are around the corner when they clearly are not.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 16/07/2018
Jason A.
  • Overall Rating
    5 /5
  • Ease of Use
    Unrated
  • Features & Functionality
    Unrated
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 10/03/2015

"Excellent Inventory Management and Shipping App"

Comments: Veeqo has been amazing for making our shipping process run more smoothly - we are booksellers and receive hundreds of orders a week, and having Veeqo print our shipping labels automatically saves us so much time. Before, we would spend ages writing out our labels by hand but now we can have them all printed off for us, which is an absolute lifesaver. It's also been useful for syncing our orders and inventories over Amazon, eBay and WooCommerce (which was a pain to do manually every day!). Really love the software, don't know how we managed without it before!

Pros: Love the software, really easy to set up and saves us loads of time shipping our orders. Integrates with our various marketplaces. Also much easier to use than some of the other softwares we tried.

Cons: Could do with product pushing and more couriers but we are coping fine at the moment.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 10/03/2015
Richard C.
Junior Training and Solutions Manager
Marketing & Advertising, 51-200 Employees
  • Overall Rating
    5 /5
  • Ease of Use
    Unrated
  • Features & Functionality
    Unrated
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 13/10/2014

"Couldn't live without... Quality product with amazing customer service."

Comments: I run a company which retails a range of products across a name of different sales channels, including Amazon, eBay and WooCommerce. Managing orders from over 3 different channels was becoming a nightmare, dispatch times were slow - and a little short of chaotic. Veeqo allowed us, after a very quick and easy initial setup, to suddenly pull all this information from different sources into one place - making our logistics team very happy people indeed! In short - Veeqo has massively streamlined the order dispatch process and allowed us to focus on our core business. Coupled with outstanding customer service - it's a must have for our business.

Pros: Works with WooCommerce (seems like a rare feature in competing application?)
Integrates seamlessly with all advertised sales channels.
Dramatically improves dispatch workflow.
Excellent customer support

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 13/10/2014