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About Kissflow

Kissflow is the #1 Business Process Management (BPM) Software that includes complete Process Management.

Learn more about Kissflow

Pros:

The product support personnel has been very helpful and always available when needed to help us fix a problem in the back end.

Cons:

Sometimes it is very slow or we struggling to get access in to kissflow.

Kissflow ratings

Average score

Ease of Use
4.2
Customer Service
4.1
Features
4.0
Value for Money
4.0

Likelihood to recommend

7.8/ 10

Kissflow has an overall rating of 4.1 out 5 stars based on 62 user reviews on Capterra.

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Filter reviews (62)

Brandon
Brandon
Sales Specialist in US
Verified LinkedIn User
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

We improve workflows and dashboards with Kissflow

5.0 9 months ago

Comments: Its integrations provide pre-built interfaces to automate specific processes and data exchange between systems, and the workflows are incredibly easy to use, even for those without development experience.

Pros:

Kissflow has been an integral part of the operations team's workflow development for several years, serving as a connector between our various IT platforms. At first, we focused on its Workflow feature, but now we are exploring its Dashboard feature and its Application feature.

Cons:

Workflows and Boards do not have an adequate development and testing environment, which hinders the ability to implement an industrialized development process.

Zenzele
Information Systems Analyst in US
Individual & Family Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great workflow management software

5.0 last year

Comments: Overall, Kissflow has been able to address our company needs and the company is constantly making improvements on the software.

Pros:

The software support is incomparable, and once the workflow processes are developed, the customer experience is pretty seamless and predictable

Cons:

Limited API support, notifications and reminders could be much better, and since it's a no-code environment, building conditions into the workflows is very time-consuming.

bassant
lawyer in Egypt
Law Practice, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

An effective tool for managing workflow and streamlining operations

4.0 3 weeks ago New

Comments: The program helped me improve process management and speed up workflow. The user interface was easy to use and helped me understand the tools easily. When using this program, I noticed a difference in the time it took me to complete tasks.

Pros:

Ease of Use It relies on a visual interface that allows users to design workflows by dragging and dropping elements, making it easy even for beginners and Flexibility Almost everything, from forms to workflows, can be customized to meet the needs of any organization, whether small or large.

Cons:

Cost The software is relatively expensive for small businesses or individuals with limited budgets and Internet dependency The software requires a constant Internet connection, which can be a challenge in environments with poor connectivity.

Thanwa
Jr. Project Manager in Thailand
Retail, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

From 3+ years of using kissflow, It is a great platform that could still be improved.

3.0 last year

Pros:

Ease of implementing new business workflow

Cons:

The permission feature is not ideal and not practically viable. Customer support does not know much about Kissflow's features and limitations.

Samwel
Art and design in US
Verified LinkedIn User
Arts & Crafts, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Streamlined process management

5.0 2 weeks ago New

Comments: Delivers a solid experience for businesses and enhance collaboration

Pros:

It's simplicity and flexibility in workflow automation and process management

Cons:

It can become expensive for small business

Deon
Technical Buyer in South Africa
Automotive, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Kissflow for management and approval

5.0 last year

Comments: overall, i like using kiss flow it makes life much easier for me; as I said you can see excatly where the kissflow is lying and follow up on it

Pros:

Easy accessible; easy to use; set up in a way that everybody can use it

Cons:

sometimes it is very slow or we struggling to get access in to kissflow

Miguel
IT Manager in Germany
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

This software is very useful for our company

4.0 last year

Comments: In general i am very happy with kissflow

Pros:

Easy to implement new processes Now is more easy prepare new workflows and we can automatize more process

Cons:

the link with sharepoint or the backup users is necessary for us We need a better interface in the mobiles, specially with the text fields

Yolle
Administration in Philippines
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

It's a 9 out of 10 for me

5.0 last year

Comments: It is an 8 for now, for the dashboard not properly displayed on our screens

Pros:

Makes task delegation easier, helps manage/track tasks.

Cons:

It is somehow glitchy at times and right now we can't see the dashboard

Jessica
Investor Relations in US
Financial Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

BPM system with lots of customization available

3.0 last year

Pros:

I like that I can create the exact workflow that I need for our use case. The system can handle most requests and is extremely customizable.

Cons:

It's not as intuitive as I would like so I often need to enlist the support team, however, they are always readily available and quick to respond and help me.

Christal
Accounting Clerk in US
Real Estate, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Kissflow Review

5.0 last year

Comments: It is very easy to learn and very customizable to your specific needs.

Pros:

I love the customizable checklist and other options for our company.

Cons:

I haven't found any yet. We have been using it for about a year.

Stephanie
HR Manager in UK
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Does the job

4.0 7 days ago New

Comments: It does the job absolutely fine. I've had no real issues with it, it's fairly user friendly.

Pros:

As a user, it is quite straightforward to use and to raise a PO.

Cons:

I have to go in and check where the PO is at sometimes, it would be helpful if I got reminders to chase the approver, if it's been sat there a while (maybe this is possible in the setup, I'm not an Admin).

Leigh
Administration in US
Consumer Services, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Use Kissflow and Grow!

4.0 last week New

Comments: I was able to build my form quickly and with excellent advise from AI.

Pros:

What I liked best about Kissflow was how easy it is to build a form.

Cons:

It is hard to find something not to like everything runs a smooth flow. I can using Kissflow for larger and larger projects.

Feros khan
Group IT Development Manager in Saudi Arabia
Automotive, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Workflow Automator

4.0 last year

Comments: Overall kissflow is very useful for our organization

Pros:

Wokflow creation is very easy in kissflow and duplication of process also very helpful

Blaise
Administration officer in South Africa
Financial Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Kissflow review

4.0 last year

Pros:

the Kissflow has an Easy interface easy to use

Cons:

the kissflow product lacks some of the basic functionalities

Dillan
Deputy Recorder in US
Writing & Editing, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Kissflow Review

4.0 last year

Comments: Good overall, its been a helpful tool too use.

Pros:

It works great for automating and digitizing many different kinds of work flows. Its also very customizable and helpful with a diverse range of tasks and needs.

Cons:

The search function doesn't seem to work very well when trying to search specific documents within flows. It doesn't seem to find the documents very well unless searched or typed a specific way. The search range needs to be a lot broader.

Mohammad
Finance Director in Saudi Arabia
Consumer Goods, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Great but there are places for enhancement

5.0 last year

Pros:

Porcess automation Approvals Notifications Documents upload

Cons:

No. of users limitation Price increase of monthly subscription Limitation of forms design Can't share reports via links No tools specific to link Dynamics aX 2012 ERP Or to link menaItech (a leading HR software in the middleeast) for IT amateurs. Native English speaker in the team would make the software look more international.

Harry
FInance Manager in Australia
Glass, Ceramics & Concrete, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great workflow solution

5.0 last year

Pros:

Kissflow has a few key advantages. The first is user friendliness which helps to take the system to various levels of stakeholders. Also, Kisflow is easy to customize according to the business requirement which saves a lot of money spent on developers

Cons:

Sometimes Kissflow is a bit complicated to introduce formulas and field restrictions.

MOHAMMAD
cycle management coordinator in Kuwait
Design, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Title your review

5.0 last year

Pros:

the edit is flexible and easy to use the kissflow

Cons:

What did you like least about Kissflow?s

Keith
Specialist in Singapore
Logistics & Supply Chain, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

My experience with KF

4.0 last year

Comments: Always supportive, it is flexible enough to cope with the changes in your work require

Pros:

Customization and Good support, especially the live support,

Cons:

At times the integrations we are making down may affects the integrations earlier made without us knowing

RojaSundharam
Solution manager in India
Education Management, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Versatile project manager

4.0 last year

Pros:

Ther user interface is an amazing performance.workflow management is very easy.no code platform.

Cons:

No issues still I don't have with kissflow.

Pongpan
IT manager in India
Chemicals, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

User friendly tool

5.0 last year

Pros:

Kissflow has revolutionized the way I develop and manage tasks. With its user-friendly interface, I can easily assign tasks to each party, without any need for coding. additionally, Kissflow offers top-notch functionality for access control and field obscuring. Overall, Kissflow is a game changer for anyone looking to streamline their workflow.

Cons:

I would recommend creating or initiating a new document without logging into Kissflow, without the need for a license.

karl
Video Editor in US
Media Production, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Video Editor

4.0 last year

Pros:

I like that they added a filter feature so you can keep your tasks organized by the current day.

Cons:

The browser notifications do not work. I have to refresh the page to see new tasks. I have to rely on my email to know when a new task came in.

Carrie
Administrative in US
Education Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Highly recommend Kissflow

5.0 4 days ago New

Comments: I would highly recommend this platform as it is very easy to use and and the support provided is outstanding!

Pros:

Kissflow is very user friendly and much easier to use than previous programs. Customer service has also been very helpful!

Cons:

Can not think of any negative complaints at this time.

Jose Maria
FP and A Manager in Spain
Tobacco, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Value for money

4.0 last year

Pros:

Easy to use and clear information about tracking progress

Cons:

Not so easy to mofify as we would like it

Lizzy
Director of Planner Support in US
Financial Services, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

A simple to use system that offers complex solutions

5.0 last year

Pros:

I enjoy that kissflow has been very easy to adopt for myself, my team and those viewing our forms. We have been able to create processes that have amplified our productivity and access data we've never had before.

Cons:

I don't know enough about it yet! Kissflow has numerous capabilities and in my time so far I think I've only scratched the surface. I'd love more guidance on how to use it to it's fullest.