--- description: Learn more about Kangaroo price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kangaroo Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Kangaroo](/software/149363/kangaroo-rewards) # Kangaroo Canonical: https://www.capterra.co.nz/software/149363/kangaroo-rewards Page: 1 / 11\ Next: [Next page](https://www.capterra.co.nz/software/149363/kangaroo-rewards?page=2) > All the tools you need to grow your business through customer loyalty — attract, retain, and engage, all within Kangaroo. > > Verdict: Rated **4.9/5** by 248 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Kangaroo? Kangaroo is a globally recognized rewards platform to help build brand loyalty. Perfect for: eCommerce, brick \& mortar, omnichannel businesses, multi-location, and enterprise businesses. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 248 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kangaroo Rewards - **Location**: Montreal, Canada - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$79.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Try Kangaroo for free\! 30-Day Free Trial of the Ultimate Loyalty Program. Book a demo today\! - Core: $79/month - Plus: $199/month - Elite: $399/month - For Enterprise, please contact sales - For API Access, please contact sales - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Italian, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Antigua & Barbuda, Argentina, Australia, Bahamas, Bahrain, Barbados, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Denmark, Dominican Republic, Ecuador, Egypt, Finland and 37 more ## Features - Activity Dashboard - Alerts/Notifications - Automated Scheduling - Awards Management - CRM - Campaign Management - Campaign Planning - Campaign Scheduling - Contact Management - Contest Management - Conversion Tracking - Customer Activity Tracking - Customer Database - Customer Experience Management - Customer Segmentation - Customisable Templates - Dashboard - Data Visualisation - Email Management - Email Marketing - Engagement Tracking - Feedback Management - For Small Businesses - Incentive Management - Loyalty Cards - Loyalty Program - Mass Texting - Membership Management - Mobile Coupons - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Channel Marketing - Multi-Language - NPS Survey Structure - Negative Feedback Management - Performance Metrics - Promotions Management - ROI Tracking - Reporting & Statistics - Reporting/Analytics - Rewards Management - Scheduled Messaging - Social Media Integration - Social Promotion - Survey/Poll Management - Surveys & Feedback - Template Management - Text Analysis - Third-Party Integrations - Visual Analytics ... and 6 more features ## Integrations (14 total) - Adobe Commerce - Amazon API Gateway - BigCommerce - Constant Contact - Gorgias - Judge.me - Klaviyo - Lightspeed Retail - Magento 2 Grouped Promotions - Mailchimp - Pepperi - Shopify - WooCommerce - eCommerce Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Loyalty Software](https://www.capterra.co.nz/directory/10031/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.capterra.co.nz/directory/10031/customer-loyalty/software) - [Customer Engagement Software](https://www.capterra.co.nz/directory/30906/customer-engagement/software) - [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software) - [Gamification Software](https://www.capterra.co.nz/directory/30911/gamification/software) - [Customer Reference Management Software](https://www.capterra.co.nz/directory/30679/customer-reference-management/software) ## Alternatives 1. [Smile.io](https://www.capterra.co.nz/software/169446/smile-io) — 4.9/5 (67 reviews) 2. [Referrizer](https://www.capterra.co.nz/software/144990/referral-marketing-automation) — 4.8/5 (196 reviews) 3. [Tremendous](https://www.capterra.co.nz/software/197141/tremendous-rewards) — 4.8/5 (456 reviews) 4. [Tango](https://www.capterra.co.nz/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (518 reviews) 5. [giftmall](https://www.capterra.co.nz/software/1056705/giftmall) — 5.0/5 (51 reviews) ## Reviews ### "Great Product and People" — 5.0/5 > **Danielle** | *11 August 2025* | Retail | Recommendation rating: 9.0/10 > > **Pros**: It's very user friendly, its modern and easy to use. I like the AI features that help you make your emails and subject lines better. I really like our account manager because she is so helpful and I feel like always has our back and our best interest in mind for our business and overall success. > > **Cons**: There are some integrations that don't completely connect with our point of sale system but hopefully more features will become more seamless soon\! > > I really enjoy working with our account rep, \[sensitive content hidden\] she is so helpful and makes working with Kangaroo very easy. There's also a lot of great options for cool reward programs for our customers\! ----- ### "Blue Bay Lifestyle Co. x Kangaroo" — 5.0/5 > **Donna** | *5 September 2025* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: The software is easy to understand and use. It integrates with our system easily and the process is intuitive through our POS. > > **Cons**: Overall it works pretty well for what we need, but we do wish the Basic Plan came with a few more features. Additionally, sometimes, when logging into our account through Kangaroo, we have to wait for a second, reload the site, and log in again for it to pull up. This is just a small inconvenience though. > > Overall the experience has been great. It does 99% of the things we wanted it to do, and the other 1% is just quality of life things. Alex M. has been very helpful in fixing what few issues we've had\! ----- ### "Valuable Experience at Kangaroo" — 5.0/5 > **Mariane** | *11 March 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I liked how comfortable and easy Kangaroo is to use. The platform is simple, clear, and very practical. > > **Cons**: Honestly, there was nothing I particularly disliked about Kangaroo. The platform was easy to use, reliable, and very user-friendly. I didn’t encounter any major issues, and my overall experience was smooth and enjoyable. > > My overall experience with Kangaroo was very positive. The platform is intuitive and easy to navigate, and it made completing tasks efficient and stress-free. I appreciated how user-friendly it is, and I found the overall experience smooth, reliable, and enjoyable. ----- ### "Great experience" — 5.0/5 > **Nijad** | *15 January 2026* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: I just started from 3 months.I realise that they have an excellent customer service and Helpful people.Working on the success of our business > > **Cons**: To be honest, I didn't face any problem till now.And since I have people to help me and solve all my problems , so everything is perfect > > A happiest move experience that help me with my business.Without any extra effort , thank you for \[sensitive content hidden\] a great customer service , giving me all the details and all the time needed ----- ### "Strong customer support" — 5.0/5 > **Eric** | *5 June 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Kangaroo allowed us to integrate the same loyalty program across our in-store and online point of sales - and their team is quick and easy to work with. > > **Cons**: There are still some issues with Kangaroo when it comes to creating double accounts when a customer has shopped both in-store and online. There team is quick to fix these issues as they arrive, but we'd love to see an update that eliminates this issue from occurring int he first place. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.co.nz/software/149363/kangaroo-rewards?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/149363/kangaroo-rewards) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data