---
description: Learn more about Unitrends Backup price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Unitrends Backup Pricing, Reviews & Features - Capterra New Zealand 2026
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Breadcrumb: [Home](/) > [Backup Software](/directory/31076/backup/software) > [Unitrends Backup](/software/149362/unitrends-enterprise-backup)

# Unitrends Backup

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> If managing backups is just one of your countless responsibilities in IT, then consider Unitrends for all-in-one ease-of-use.
> 
> Verdict: Rated **4.7/5** by 35 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Unitrends Backup?

Multi-functional IT, hybrid IT teams or individuals working for mid-sized to large enterprises. (MSPs, see msp.unitrends.com)

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 35 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kaseya
- **Location**: Miami, US
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$349.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Unitrends offers a free trial for 30 days after which the software is available across 5 pricing tiers.&#10;Pricing details are outlined below:&#10;&#10;Free: $0 for up to 1TB&#10;Essentials: starting at $349 for up to 10 resources&#10;Standard: starting at $549 for any size of supported environment&#10;Enterprise: starting at $1099 for any size of supported environment &#10;Enterprise Plus: starting at $1699 for any size of supported environment
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: English, French
- **Available Countries**: Australia, Austria, Bahrain, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Gibraltar, Guernsey, India, Ireland, Isle of Man, Jersey, Kuwait, Lebanon, Luxembourg and 14 more

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Automatic Backup
- Backup Log
- Backup Scheduling
- Backup and Recovery
- Bare-Metal Restore
- Business Impact Analysis
- Cloud Backup
- Compliance Management
- Compliance Tracking
- Compression
- Continuous Backup
- Data Replication
- Data Synchronisation
- Deduplication
- Disaster Recovery
- Encryption
- Incident Management
- Incremental Backup
- Policy Management
- Reporting/Analytics
- Risk Management
- Secure Data Storage
- VM Backup
- Version Control
- Whitelisting/Blacklisting

## Integrations (4 total)

- Google Cloud
- Microsoft 365
- Microsoft Azure
- Microsoft SharePoint

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Backup Software](https://www.capterra.co.nz/directory/31076/backup/software)

## Related Categories

- [Backup Software](https://www.capterra.co.nz/directory/31076/backup/software)
- [Server Backup Software](https://www.capterra.co.nz/directory/31098/server-backup/software)
- [Business Continuity Software](https://www.capterra.co.nz/directory/30206/business-continuity/software)
- [Cloud Storage Software](https://www.capterra.co.nz/directory/31310/cloud-storage/software)
- [Data Loss Prevention Software](https://www.capterra.co.nz/directory/31106/data-loss-prevention/software)

## Alternatives

1. [OpenText Cloudally Backup for Microsoft 365](https://www.capterra.co.nz/software/155742/cloudally) — 4.7/5 (94 reviews)
2. [Cove Data Protection](https://www.capterra.co.nz/software/163343/backup-and-recovery) — 4.7/5 (217 reviews)
3. [Vinchin Backup & Recovery](https://www.capterra.co.nz/software/180134/vinchin-backup-recovery) — 4.7/5 (153 reviews)
4. [NAKIVO Backup & Replication](https://www.capterra.co.nz/software/161328/nakivo) — 4.8/5 (457 reviews)
5. [Cohesity](https://www.capterra.co.nz/software/166007/cohesity) — 4.6/5 (53 reviews)

## Reviews

### "Unitrends its a enterprise feature backup solution with ease of use and quick implementation" — 5.0/5

> **Yuri** | *15 January 2020* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: I like the fact that it integrates very easy with a vmware virtual enviroment. Before Unitrends we had other backup solution but it did not give us the flexibility that we needed. With Unitrends we can stablish different policies base on the criticallity of the application or important to the business. We have different enviroments and we don't have to use other products. The restore is fast and if you have a secondary site, you can have disaster recovery scenarios were within minutes you will have the service up and running.
> 
> **Cons**: Well, I think that there is not a but thing about the Unitrends software. Maybe when you are scaling the solution, you will have to keep growing with more appliance and I think it is not that good for a small company size
> 
> We love the product because it give us less time to restore in case of the emergency and also the learning curve is quick. The reports are also very informative so we can know exactly what is happening with the backups and make sure we can restore in case we needed.

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### "Unitrends Backup is your safe solution to keep data safe." — 5.0/5

> **Mohammad** | *9 March 2023* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: People at customer care know exactly how to help you.  They are very talented, they know what is this about, you feel they are smiling while they are performing support and they save you a lot of time.
> 
> **Cons**: The interface needs a little improvement in relation to colors, design of objects; therefore it can be more user friendly.
> 
> One of the great ways to keep data safe in a place or a cloud location with no limitation.

-----

### "Very slow and very poor compression" — 3.0/5

> **Chris** | *10 November 2021* | Real Estate | Recommendation rating: 0.0/10
> 
> **Pros**: I used Unitrends for several years and found it reasonably reliable after an initial problem with configuration that was solved by their helpdesk.  It was quite easy to restore whole VMs or individual files using the virtual mount option.
> 
> **Cons**: An overly complicated interface that was not at all intuitive.&#10;It does not like backing up to NAS systems.&#10;Very poor support.
> 
> As we only have a relatively small setup I used the free edition available through Spiceworks (now withdrawn).  I had a problem initially getting it configured to use a NAS as the backup destination but despite it being a free edition their support resolved the issue and I was then able to use it reasonably reliably for several years.&#10;&#10;Occasionally it would simply stop backing up for no apparent reason but never emailed to say the backup failed; it just stopped working altogether so sometimes it took several days before we realised the daily backup emails had stopped and we could then go in and reset the Unitrends VM which brought it back to life.&#10;&#10;The upgrades were generally easy to do, just click an upgrade link and wait until it finished, however the last time I did this it completely corrupted the VM making it unbootable.  We then installed the latest version from scratch but again hit the prblem of it not backing up to the NAS.  Unfortunately this time their support were very unhelpful refusing to give any support or advice unless I paid for a ridiculously expensive annual support contract.&#10;&#10;That caused us to look at competing products and we settled on Nakivo which is MUCH faster to do the full and incremental backups as well as having vastly superior compression so we can keep more backup history.  I've not found anything that I used on Unitrends that's not easier and quicker to do with Nakivo and I paid less than the annual support cost for Unitrends\! No brainer :-)

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### "A Good Solution" — 4.0/5

> **Lee** | *10 January 2020* | Law Enforcement | Recommendation rating: 7.0/10
> 
> **Pros**: I like the tie to my storage, and how easy it backs up and restores medium to small size vm's. Support has been great.
> 
> **Cons**: Oracle appears to be the red headed stepchild. No Oracle RAC support. It can struggle with large(7+TB) data sets, but then what doesn't?
> 
> It is a solid offering at a much better price than some rather well-known alternatives. Service is superb.

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### "Very reliable  for our Backups" — 5.0/5

> **Kevin** | *8 March 2018* | Industrial Automation | Recommendation rating: 10.0/10
> 
> **Pros**: We used to have a different system and it seemed like it worked only half the time but now with the  Unitrends Backup System I don't have to worry about losing data at our locations across the globe.
> 
> **Cons**: Going from the old legacy GUI to the new one it is definitely taking time to get used to it.  They renamed a lot of things.  Wouldn't have been so bad if I originally started with the new interface.
> 
> Consistent with our servers getting backed up and very reliable.

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