Average Ratings

  • Overall
    4.3 /5
  • Ease of Use
    4.4 /5
  • Customer Service
    4.2 /5

About Box

Box empowers teams to work from anywhere with a single, secure collaboration platform built for the entire content lifecycle.

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Showing 3,916 reviews

Adam G.
IS Site Administrator
Real Estate, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/06/2016

"Best Cloud Based Storage on the Market"

Comments: We were a fast growing company that relied upon file servers to house our data. We experimented with OneDrive, Google Drive, and Dropbox and none of these products met our expectations. Box met all of our expectations for cloud based storage and are adding more useful features all the time.

Pros: - Easy to administer. Security groups and waterfall permissions makes everything very easy.
- Integrated with Microsoft Office and offers co-authoring (multiple folks can be in one file at once).
- It just works!

Cons: - I'm not crazy about the Box Sync application that syncs Box files down to your hard drive. I've had a lot of issues with it taking up bandwidth and filling up hard drives when too much data is synced. Really looking forward to the rollout of Box Desktop that will stream the data and make these issues go away.
- Workflows need some work. An integration with DocuSign would be really nice.

  • Reviewer Source 
  • Reviewed on 22/06/2016
Kristi C.
Assistant Director of Marketing and Communications
Entertainment, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/10/2018

"Perfect multi-user file sharing software"

Comments: Nearly all of my files/folders are stored on Box because it allows me to share them with coworkers and clients with ease. I am also able to access these files from anywhere using my phone or another computer when I am not at my desk. It also serves as a back up to files you would be affaid to lose if you computer crashes. Which has happed to me, and thankfully my files were saved on the Box and not lost.

Pros: Box allows us to share large files or folders easily and limit access to the folders as needed. All of the computers in our department use Box Drive to work on shared documents and reports. We share everything from marketing materials (photos, videos bios) to event contracts and stage plots. The files are always accessible on any device and shared effortlessly.

Cons: I cannot think of a con to the Box. It has been a wonderful resouce for document sharing and storage amoung multiple computers, smartphones and tablets. I would highly recommend it.

  • Reviewer Source 
  • Reviewed on 12/10/2018
Julie S.
Director of Marketing
Real Estate, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/06/2021

"Think Inside the Box"

Comments: I love box. It allows my associates and I to easily collaborate and share documents.

Pros: The most important feature is document storage, collaboration and permissions. This allows the admin to control who can access and edit what documents.

Cons: Quick folder previews would be amazing, like thumbnail images of the file contents, but this is lacking in Box. Instead, you need to preview a file one at a time.

  • Reviewer Source 
  • Reviewed on 10/06/2021
Praveen R.
Software Engineer
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 7/10/2018

"Truly a nice cloud sharing app with several nice features"

Pros: I love box as it is very simple and doesn't take much RAM space to perform the uploading or downloading. I use online collaboration feature to get my language translation works get done by freelance translators online. I need certain things to effectively translate to more than 22 languages around the world and I believe manual translation is more attractive than machine translation. So I hired people who are expert translators and upload my files through box for them to translate in real time and submit it to me. The best thing is, I will have 22 same files in one folder and shared among 22 people with seperate edit permissions that keeps the files safe.

Cons: It misses the drag and drop feature which is a big drawback. It doesn't integrate seamlessly with office applications everytime. No instant messaging feature enabled which could have been very helpful.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 7/10/2018
Harish J.
Business Development Manager
Consumer Goods, 10,000+ Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 7/08/2018

"No cloud storage application is more secure and cost-effective as Box."

Pros: It is more secure than other cloud storage applications. Irrespective of the mobile device or operating system you use, the application syncs well with all of them. We get the entire control to decide ‘who can access what’. We get all the previous versions of a document. We can create folders and subfolders to organize our information. The searchability function is very powerful. You can even invite outside members to view a file by just sending them a link. Provides an ample number of integrations with other tools like the sales force, Microsoft office. The reporting features are great. You can easily track and find any document or blueprint of service operation from any device.

Cons: We don’t have much of negatives to right down here, but still, an improvement in the default settings would be awesome. The document viewer feature needs upgradation. Unavailability of features in the admin console is another pitfall. Even though reporting features are great if they could provide some advanced unique features that would be awesome!

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 7/08/2018
Julio C.
Consultant
Computer Software, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 18/04/2020

"A great storage solution for sharing information with customers"

Pros: Ease of use and configuration. The ability to configure security settings on a per file basis, ease of sharing of documents, and configuration of time windows during which artifacts would be accessible

Cons: It was sometimes hard to find what we were looking for. The search functionality many times did not work as expected and we had to wade through directory structures to find what we were looking for

  • Reviewer Source 
  • Reviewed on 18/04/2020
Verified Reviewer
Project Manager
Cosmetics, 10,000+ Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 26/04/2019

"The best way to store your professionnal content, but at a high price"

Comments: A difficult experience in the beginning, a super positive and relaxing one after. Box takes the burden of saving / losing documents away, and is a great tool for a big company. But there should be tutorials and trainings to help users make the most of it.

Pros: The unlimited storage is very appreciable when you have a lot of content to deal with. I used limited clouds before, and it was a daily stress, and needed a lot of time to organise. With Box, I stopped worrying about my files, and I upload all my documents every night before leaving. I never lose them and each document automatically uploads itself, allowing me to find the latest versions without losing the previous ones. It is also really easy to share your documents and folders with your colleagues, with a high level of security.

Cons: It takes a lot of time to understand how Box works, and I discovered many features by chance. It is a shame to have such a useful tool and use 10% of it. It would be great to have a big tutorial with concrete examples when you start using Box.
In a big company, you can get lost with all the public content added by everyone. It would be great to add hashtags and filters to find what you want faster.
It is really expensive, which is ok for a big group but would not fit a start-up.

  • Reviewer Source 
  • Reviewed on 26/04/2019
Ravinder B.
Consultant
Legal Services, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 16/09/2019

"Box - Secure and reliable Cloud storage tool for personal and Business use"

Comments: Our organization use Box to share large files with clients. Box robust security and encryption technique helps us in gaining client trust while sharing confidential files.

Pros: Box a cloud-based content management service where you can store, edit and share all your documents and files of different formats including documents, images, video, zipped folders etc. It is easy to use and allows uploading/downloading of a file size up to 5GB. Allows easy sharing using folder link with multiple members or a file link, and Box also tracks the activity of members who has viewed, downloaded and edited the files. Files are accessible anywhere in the world using Box mobile app or by singing in using a browser. Box features also include file preview, file locking, 2-factor authentication and encryption of the data while uploading. Box supports integration with productivity tools such as Office 365 and G Suite, integration with collaborative tools Slack, Adobe sign and DocuSign. Single sign in and identity management features make it more secure and robust. Box comes with different subscription plans for different storage space option to best fit your organization needs.

Cons: Some file formats e.g. .rar do not open as preview and needs to be downloaded for viewing. Subscription plans are on higher side as compared to competitors such as One Drive, Google Drive and Dropbox. Box comes with lot of administrative features which require learning in order to use.

  • Reviewer Source 
  • Reviewed on 16/09/2019
Graeme S.
President
Entertainment, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 8/10/2020

"Box It Up!"

Comments: My experience has been very good. Box makes it easy access my files and documents wherever I am; a true on-demand application that's there when you need it.

Pros: Box is a very good cloud-based document storage application. It allows easy customization for file structures and has an excellent phone app, which gives it greater utility.

Cons: I have had limited success attempting text-searches in Box. This is a true limitation when you have thousands of files.

  • Reviewer Source 
  • Reviewed on 8/10/2020
Verified Reviewer
Student/Intern
Computer Software, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 31/03/2021

"Cloud file manager that is both quick and robust"

Comments: The overall impression has been excellent .For tons of different ventures, my  team uses Box to handle our documentation and media. Files can be shared with partners or users and accessed through the internet and  other Box apps. It allows us to exchange documents with customers, staff, and colleagues without having to connect them to an email,instead we can send the Box connection to the file that has been submitted to this site.

Pros: It's very convenient to manage the files securely, and you can pick who can view each file that has been uploaded. Box makes it easy to share all data between the cloud and computers. Drag and drop makes it easier to import files and handle them within this framework. It enables us to work on document editing while maintaining a single edition of the most recent revisions.Many files have samples so we can easily search the content without having to import them.

Cons: Since Box does not have the same features as Office, it is preferable to generate or update a document before uploading it to this site. No matter what kind of internet access you have, previewing a file will take a long time. It should provide a more user-friendly framework that requires less clicks to complete a mission.

  • Reviewer Source 
  • Reviewed on 31/03/2021
Nick F.
Director of Finance
Education Management, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    3 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 28/05/2019

"Box is excellent"

Comments: Box has been great for our admin team to manage and share files. It has made sharing confidential documents significantly easier.

Pros: Box drive makes the cloud feel native to windows explorer. After setting up box drive I can navigate files the same way I always have, it is barely noticeable that I am using a cloud database instead of my local storage. It is easy to reach all of my files through the browser on any device, as well as the IOS app.

Cons: The sharing can be a bit confusing and some shared files need to be manually synced to appear in the box drive on my computer. The price is a bit high.

  • Reviewer Source 
  • Reviewed on 28/05/2019
Connie S.
Paralegal
Medical Devices, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 29/11/2020

"BOX"

Comments: Overall its a much better platform I feel for sharing then Sharepoint.

Pros: BOX is great for sharing information and large files, creating backup of information on to a network. It can mirror working off your harddrive where team members can then have access to the information.

Cons: Modifying file names or moving files around could be improved upon to be made even easier when sharing with organizing files.

  • Reviewer Source 
  • Reviewed on 29/11/2020
Harry R.
Software Developer
Computer Software, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/08/2019

"Box is the best sharing software in the market."

Comments: Overall, My experience with this software is great and awesome. I can easily use and manage this software because it always provide the complete security to all of my important documents and files in a better way. It is so easy to store and share the documents and data in a more reliable way. Hence, it is the best sharing software in the market.

Pros: Box business software is so easy to use and it provide the unlimited spaced to store unlimited amount of data and documents in a easier manner. Through this software, I can easily share all of my files and documents in a better and efficient way. The great advantage of this software is that we can save and secure all of our important files and documents with our friends, colleagues and team members. Hence, we can easily access the everything by the Box software.

Cons: For the users, this software faced a lot of problems is that it does not provide the great customer support for its users and sometimes it slow down without any reason. Moreover sometimes it dos not provide the much space to store unlimited amount of data and documents. But I really must say that Box is the best for sharing and storing purpose.

  • Reviewer Source 
  • Reviewed on 10/08/2019
Verified Reviewer
Information Technology Infrastructure Manager
Civic & Social Organisation, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/01/2018

"Box has been an amazing tool for us to use as a way to share files across teams and with partners."

Comments: We managed to get more information out to other staff members who were unable to access the old Physical File Server that was located in one specific office. The level of collaboration between teams and offices has increased immensely since the implementation. Our adoption rate and daily usage are some of the highest, compared to some of our other tools.

Pros: The security structure is great and very flexible. You can create various structures for all sorts of use cases. The integrations are also great. With so many partners from Microsoft to Google, we are able to create new ways to stitch our software together. Shoutout to HelloFax for being awesome! Box Notes has been amazing as well. Everyone has users using GDocs, even if you're not officially using it in your organization. This has effectively replaced at least the Document component. We have a group of users that cannot get enough of Box Notes. The new UI plus the training materials are great. Way better than most other competitors. As is the support. They are happy to help in any way possible. We've been recommending Box to other non-profits as a great solution to replacing the outdated File Server.

Cons: The inability to share individual documents to non-registered users for editing. This is probably the #1 driver for some of our users wanting to use GDrive or OneDrive.

  • Reviewer Source 
  • Reviewed on 22/01/2018
Verified Reviewer
Project Engineer
Construction, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/07/2018

"Box in Easy to Use Efficient File Storage Software"

Pros: Box is used by everybody in the company for a very easy to use file storage system. The company is 100+ employees in the construction industry. We store each project in its own specific folder with everything related in this. This makes my life easier by being able to pull up blueprints or files from any device I am on. I work out of 4 different locations and so local storage would not be possible for this. Box is easily integrated onto your desktop for localized access on the computer. Anytime you make a change from your computer it will update the files in the cloud. We have over 20 people that access the files for the project and we are able to assign roles to anybody accessing the files. Some might be only able to open the files and other we can allow editing of the documents. Share large files is as simple as right-clicking and copying a link for the file location. You do not need to go through the web portal in order to share folders or documents. Box is probably one of the best enterprise level cloud storage solutions for a business.

Cons: I wish to allow the administrator to have a log of changes and able to temporarily access deleted files. I sometimes have people make mistakes or changes and it would be useful to see who moved a file or deleted a file. However, it does show you the last user to save a file just not a log of deleted documents. I have also had a worker delete important documents that we were not able to retrieve on an administrator level.

  • Reviewer Source 
  • Reviewed on 16/07/2018
Val O.
COO
Marketing & Advertising, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 7/04/2020

"Great tool for managing and organizing files"

Comments: I really love box, appart form the few things I listed, I think is great. I definitely will keep using it.

Pros: Packs a lot of functionalities even from the basic plan.
Has many integrations.
The support it's awesome and fast.
It's very easy to use.
They're constantly making improvements and new features.
You can pay in your local currency.
The version controls really works, not like google dos where you have million versions.

Cons: You can't lower the number of seats if you need to, you have to wait for the renovation date.
When sharing outside of the organization the experiences its not grate for the client, it's confusing, many believe they have to create an account.
They remove the google docs integration, only works now if you also pay for google apps, it doesn't make sense, since you are already paying for storage.

  • Reviewer Source 
  • Reviewed on 7/04/2020
David K.
Director
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 11/03/2020

"Way better than Google Drive and Dropbox"

Comments: Amazing. Just wish I’d found them earlier and not wasted time with Googles incredibly buggy Drive product and Dropbox’s ridiculously priced product.

Pros: Before trying Box.com I tried both market leaders... Google Drive was cheap but horrendously buggy, when you’re logged into multiple gmail accounts it gets horribly confused and won’t let you access/edit/download your own files. I found workarounds for this like using an Incognito window or Firefox to access my files but it felt clunky and buggy. Dropbox didn’t have any of those issues, it was perfect but for a business plan for multiple staff members they charge crazy prices. Way too expensive. Box.com had none of the issues of Google drive, all of the functionality of Dropbox and charged a very reasonable price for it. Best of both worlds and in my opinion they should be the market leader.

Cons: Nothing. Literally have zero issues with it. After using their competitors box.com is a breath of fresh air in every sense.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 11/03/2020
Verified Reviewer
Owner
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 12/09/2019

"Reliable, Safe, Cloud Storage"

Comments: I have been very happy with Box. I have had not issues that I can think of. Box Sync is being phased out [YES!] in favor of Box Drive, which is their new file streaming service. I love how even though with Box Drive, the files are not actually on my computer, they are available instantly as needed. It is the exact same feature, but much better implemented in my opinion than OneDrive Files On-Demand and Google Drive File Stream provide.

Pros: Ease of use. It is simple, whatever is in your Box Drive folder is what is on Box. It is very easy to share files with others. Files are safe, and I would recommend them to anyone.

Cons: Some users have to use a secure DAV connection, and Box severely throttles DAV connections. Moving files around using this takes a lot of time, BUT it does work for now.

  • Reviewer Source 
  • Reviewed on 12/09/2019
Kalina B.
Research Programmer
Computer Software, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/09/2019

"Very straightforward"

Comments: I use Box Sync pretty much for two purposes, though perhaps they're not the target use cases the developers had in mind! 1) I use it to send files to myself between computers. I have a desktop and a laptop, and it's a convenient way to share large files between the two. For small files, I often use email, but that has size limits. With Box, I can just upload a file on my laptop, then immediately go to my Desktop and download it. Easy peasy! It's even more convenient than using a flash drive. 2) I use it for sharing collaborative files, i.e. PowerPoint presentations that I'm giving with multiple presenters. It's not perfect, but it's the best way that I've found for keeping large PPTs, with multiple presenters, in sync (when I want to use PowerPoint and not Google Slides). I coordinate with the other people so that only one of us is working at a time, and when the one person is done and their changes are uploaded, the next person can take a turn at making edits. PowerPoint does have "auto-sync" functionality but I've found that using this Box method is even better!

Pros: The software is very straightforward to use. It's a simple interface. In its most basic form, it's just a place you can upload, download, and share files. If you are a (slightly) more advanced user, you can set up "Box Sync" so that a folder on your computer automatically syncs with Box. This is awesome to use as an automatic backup!

Cons: There's not much to dislike, but if I had to nitpick, it takes too menu menus and clicks to do things like (1) delete a file, (2) share a file, and (3) sync a file/folder. These are pretty much the only three things that I ever want to do, but they are hidden behind like 3-4 clicks and menu options.

  • Reviewer Source 
  • Reviewed on 23/09/2019
Jolie H.
Visual Space & Training Manager
Wholesale, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 25/09/2019

"Organized and accessible"

Comments: Box allows us to work collaboratively with teammates all over the world, both inside and outside our organization. The workflow is very smooth and we are able to make live updates to documents we work with regularly. The experience has been very positive and a big improvement over what we were using previously

Pros: Box has great storage capacity and many useful tools for editing and syncing items. It's a very flexible, scalable tool

Cons: We rely on Box so much that on the few occasions that it has gone down temporarily, we have been stuck until it's come back online. The good news is that this has happened only once or twice in 3+ years.

  • Reviewer Source 
  • Reviewed on 25/09/2019
Phoebe T.
Tutor/Researcher
E-Learning, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 6/04/2020

"Great for Team Accessibility"

Comments: Box is user-friendly which has allowed my team and I to overcome problems of needless time consumption. Research projects take up a lot of time because of the amount of data that needs to be uploaded and analyzed. However, Box has enabled my team to effectively work together and independently while maintaining the ethical guidelines of research.

Pros: As a tutor and a researcher, I love being able to upload videos of lesson plans and lectures so that my team and those I am working for are able to look back on what I said. Another thing I love about Box is how you can share multiple files with anyone you want and you are able to view who has downloaded something to maintain privacy and confidentiality. Box is especially useful for big groups of people. Everything is extremely accessible and easy to learn how to use. I recommend Box to my colleagues in research who want a safe way of maintaining confidentiality in research projects.

Cons: I do not have any problems with Box so far and I have been using Box for most of my college experience. I have used it for research, tutoring, and collaboration projects.

  • Reviewer Source 
  • Reviewed on 6/04/2020
Kacie H.
Marketing Manager
Financial Services, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 28/04/2020

"Box is secure and can innovate industries from video to medical"

Comments: I loved using Box for file management and editing. It saved me time and headaches. I only wish that my company had expanded its use and unleashed more of its capabilities.

Pros: Box is the simplest way for me to stay organized, share files with others and ensure that my data is secure. The user experience is easy to understand. It's simple to invite others at a variety of permission levels (somer colleagues to view only, others to download, others to have full editing capability). Syncing on multiple devices is a snap. But when I attended BoxWorks for training, I realized that one of the best advantages to using Box is the company's relationships with large, high-profile, reputable companies that provide tech integrations. One plug-in takes my raw video footage and auto-generates a searchable log of all dialogue. So I can search for every time an actor says a certain word. The AI even allows me to search for visual cues - one conservation team was able to just search "penguin," and then all their footage from across the world was sorted through in order to allow their video editors to find exactly the footage they needed for their next project. Box Relay allows you to create workflows with different steps assigned to different teammates. So when you complete your action, the next person is automatically notified that they can begin the next step. Present state is impressive. But I have a feeling we'll see even greater things to come.

Cons: It took me awhile to think of anything negative to say. The max file size on the more affordable subscription options is perhaps the only drawback I can think of.

  • Reviewer Source 
  • Reviewed on 28/04/2020
Kory F.
Associate Investment Advisor
Investment Management, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 28/09/2020

"Collaboration and Document Management at its best"

Comments: Overall, we have been very happy with our transition to Box. The features provided have exceeded our expectations and there are still more features that we haven't used yet and that are being released on a regular basis. The staff and programming teams have been extremely helpful for the set-up and customization of Box for our needs.

Pros: Box provides an intuitive platform for collaborating and sharing documents with other coworkers, while maintaining significant flexibility on permissions for maintaining security on information as needed. The search functionality and version control have made it easier to find information quickly and helps to eliminate duplication and multiple versions of files. The integration with Office 365 and other service provides have been invaluable in creating efficiencies in our daily workflows. Box's mobile friendly platform makes for simple, yet secure access anywhere when data is needed.

Cons: Box is best used as a web app rather than through the desktop app, Box Drive. When our company started use of Box, we were more familiar with navigation to files through the use of Windows Explorer. Box Drive is Box's app for accessing files through the Explorer. However, Box Drive is slow to update and more difficult to navigate, with more limited features compared to the Web app. Unfortunately, Box Drive still has to be used for certain functions of our work where the web app and/or integrations with our services do not work.

  • Reviewer Source 
  • Reviewed on 28/09/2020
Verified Reviewer
Software Engineer
Education Management, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 24/06/2021

"One of the best storage option"

Comments: In the previous job, Box helped to keep all data or context points very well organized to keep all administrative, productive, analytical documents and messages under control and visibility. Box is the only cloud platform that can be accessed through a corporate VPN. So when I needed to share a document or photo from my work or school account to my external personal account, I used Box.

Pros: Box is a secure platform to store all your files and folders. Second, I liked the quick access from anywhere in the world, Third, the search bar provides a quick result. The platform supports most tile types, with a few exceptions. It's incredibly easy to download any content that you can easily access and edit offline.

Cons: When I used Box, I didn't see anything I didn't like. Search works great, logging in and adding users is easy. Makes it easy to manage documents.

  • Reviewer Source 
  • Reviewed on 24/06/2021
Ck P.
Software Architect
Computer Software, 10,000+ Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 12/04/2021

"Highly secure collaboration"

Pros: Box has lots of integrations, which makes it easier to work with it within other tools without having to visit it in a browser. Outside of that, the main reason to choose Box is its security features. The web interface is clean and highly intuitive. It still is loaded with features to customize it for your users in anyway you want.

Cons: The big downside I see is the speed. This may be due to the level of security configured, but it's noticeable. There are also some UI design issues that require way too many clicks to get to what you need. However, these are for very infrequently used settings (such as finding out storage usage).

  • Reviewer Source 
  • Reviewed on 12/04/2021