--- description: Learn more about Shopware price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Shopware Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [eCommerce Software](/directory/3/ecommerce/software) > [Shopware](/software/145605/shopware) # Shopware Canonical: https://www.capterra.co.nz/software/145605/shopware Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/145605/shopware?page=2) > An enterprise-grade commerce platform, so you can build the extraordinary. It's flexibility without compromise. Want to learn more? > > Verdict: Rated **4.3/5** by 26 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Shopware? United States, Germany, Switzerland, Italy, Canada, Austria, Belgium, Netherlands, ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 26 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Shopware - **Location**: Schoeppingen, Germany - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$2,400.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: German - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary and 32 more ## Features - API - Activity Dashboard - CRM - Catalog Management - Channel Management - Communication Management - Content Management - Customer History - Dashboard - Data Discovery - Data Security - Data Visualisation - Drag & Drop - Email Marketing - Immersive Environment - Inventory Control - Inventory Management - Inventory Tracking - KPI Monitoring - Mobile Access - Multi-Channel Marketing - Order Management - Performance Metrics - Promotions Management - Reporting & Statistics - Reporting/Analytics - Returns Management - Reviews Management - SEO Management - Shipping Management - Shopping Cart - Third-Party Integrations - Website Management - eCommerce Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [eCommerce Software](https://www.capterra.co.nz/directory/3/ecommerce/software) ## Related Categories - [eCommerce Software](https://www.capterra.co.nz/directory/3/ecommerce/software) - [Enterprise Search Software](https://www.capterra.co.nz/directory/31096/enterprise-search/software) - [KPI Software](https://www.capterra.co.nz/directory/32626/kpi/software) - [VR Software](https://www.capterra.co.nz/directory/31659/vr/software) - [Customer Engagement Software](https://www.capterra.co.nz/directory/30906/customer-engagement/software) ## Alternatives 1. [Shopify](https://www.capterra.co.nz/software/83891/shopify) — 4.5/5 (6668 reviews) 2. [WooCommerce](https://www.capterra.co.nz/software/187800/woocommerce) — 4.5/5 (1040 reviews) 3. [Wix](https://www.capterra.co.nz/software/169007/wix) — 4.4/5 (10606 reviews) 4. [ikas](https://www.capterra.co.nz/software/1045172/ikas) — 4.7/5 (148 reviews) 5. [Adobe Commerce](https://www.capterra.co.nz/software/83890/magento-commerce) — 4.3/5 (655 reviews) ## Reviews ### "Easy startup and running. Hard to update." — 5.0/5 > **Adem** | *18 July 2025* | Building Materials | Recommendation rating: 6.0/10 > > **Pros**: The initial setup is very straight forward. Another point to cover is, there is a good tool set to import from other shops. Also the flows are great and automate much of the steps. > > **Cons**: Sometimes its hard to find out, which text fragment is for what part of the overall site. And the templating feature is really hard to understand. But the worst thing is, you can brick your shop while updating. So be careful and backup everything before running the update. > > I've used it many years and still running my online shop with it. It's also pre configured. You just need to bring in your products and setup payment methods, and you're ready to go. ----- ### "Good SEO, high readiness, but BUGy - It's getting better, but sometimes not" — 3.0/5 > **Verified Reviewer** | *12 September 2025* | Wholesale | Recommendation rating: 4.0/10 > > **Pros**: Initial appearance and initial finalization rate of a webshop. It is quite easy to create simple websites and handle orders. Many professional plugins from PayPal over DHL to smaller design add-ons. It seems to have a good SEO ranking. Foundation for a highly professional e-commerce shop when having a big budget is possible. > > **Cons**: Multitude of Bugs and incompatibility with updates. Change of business model for perpetually bought licenses so that you need to switch to rental model after two years. Plugins wont work with future versions of Shopware. As there were and still are so many Bugs, an update is a must do. > > A long way to go, but quite flexible despite it's initial readiness and user friendliness. High investment required with many adjustments and add-ons necessary in order to get to a solid and working e-commerce shop. Unfortunately, we are now stuck at Version 6.6.x due to update incompatibilities with our add-ons and shopware6 own rules. ----- ### "Easy to learn and reliable" — 4.0/5 > **Sadie** | *17 April 2025* | Cosmetics | Recommendation rating: 9.0/10 > > **Pros**: I really enjoyed how reliable Shopware is and I can see it growing in the future. > > **Cons**: I did have some difficulty trying to get ahold of customer service. > > Overall my experience is good, it is a flexible and reliable platform. ----- ### "Shpware it is good" — 4.0/5 > **Erica** | *8 February 2025* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: The platform serves those looking for a flexible and scalable solution. > > **Cons**: The application has nothing to dislike as it meets expectations well > > Ideal for small and medium-sized companies, it offers exclusive features, such as personalization based on customer experience and integrated marketing tools, allowing efficient management and customer attraction. ----- ### "What a horribly shameful company" — 1.0/5 > **Mike** | *1 July 2024* | Wholesale | Recommendation rating: 0.0/10 > > **Pros**: What a horribly shameful company. Never experienced such poor customer service before. Keep sending invoices for services that I haven't used in months. And when you email them to cancel everything, you get bad answers that you can't do anything with\! DO NOT DO BUSINESS WITH SHOPWARE\! ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/145605/shopware?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/145605/shopware) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Structured Data