--- description: Learn more about SimpleWorks price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SimpleWorks Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [SimpleWorks](/software/144850/simplecrm) # SimpleWorks Canonical: https://www.capterra.co.nz/software/144850/simplecrm Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/144850/simplecrm?page=2) > SimpleCRM compares well with industry leaders and is a fantastic AI-powered, cost-effective, low-code enterprise CRM platform. > > Verdict: Rated **4.5/5** by 15 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SimpleWorks? Our solution portfolio boasts of fast and scalable solutions for lead management, contact center automation, digital marketing, enterprise mobility, Customer360 dashboards, and AI-based chat. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 15 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SimpleCRM - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Per User - **Pricing Details**: Our CRM pricing is user- and feature-based. Flexible, scalable plans are available, with custom pricing options for businesses with advanced or specific requirements. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Croatian, Dutch, English, French, German, Hindi, Indonesian, Japanese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Andorra, Argentina, Australia, Austria, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, China, Colombia, Croatia, Cyprus, Czechia and 78 more ## Features - Activity Dashboard - Alerts/Notifications - Automated Responses - Autoresponders - Business Process Automation - Campaign Analytics - Campaign Scheduling - Channel Management - Chatbot - Collaboration Tools - Communication Management - Contact Database - Contact Management - Customer Database - Customer Experience Management - Customer History - Customer Segmentation - Customisable Questions - Drag & Drop - Email Tracking - Feedback Management - For Financial Institutions - For Insurance Industry - Forms Management - Graphical Workflow Editor - Insurance Management - Issue Tracking - Landing Pages/Web Forms - Live Chat - Mass Texting - Message Personalisation - Mobile Optimization - Multi-Campaign - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Language - Multiple Data Sources - NPS Survey Structure - No-Code - Performance Metrics - Process Modeling & Designing - Real-Time Reporting - Sales Activity Management - Sales Pipeline Management - Scheduled Messaging - Speech Recognition - Survey/Poll Management - Surveys & Feedback - Workflow Configuration - Workflow Management ... and 52 more features ## Integrations (14 total) - Ameyo - Asterisk - Docusign - Finacle - Instagram - Mailchimp - Metabase - Microsoft Power BI - Ozonetel - PayPal - Telegram - Twitter/X - Viber - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software) - [Sales Tracking Software](https://www.capterra.co.nz/directory/32744/sales-tracking/software) - [Reporting Tools](https://www.capterra.co.nz/directory/30053/reporting/software) - [Survey Software](https://www.capterra.co.nz/directory/30092/survey/software) - [Sales Engagement Platforms](https://www.capterra.co.nz/directory/32195/sales-engagement-platform/software) ## Alternatives 1. [Bitrix24](https://www.capterra.co.nz/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [EngageBay CRM](https://www.capterra.co.nz/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 3. [Spotler CRM](https://www.capterra.co.nz/software/88929/really-simple-systems-crm) — 4.4/5 (453 reviews) 4. [Agile CRM](https://www.capterra.co.nz/software/135148/agile-crm) — 4.1/5 (524 reviews) 5. [Freshsales](https://www.capterra.co.nz/software/155563/freshsales) — 4.5/5 (621 reviews) ## Reviews ### "Good and simple and inexpensive" — 5.0/5 > **travis** | *28 August 2021* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: The price, best for startups with low capital > > **Cons**: Not as many features as other crms, so i switched products ----- ### "Excellent with Intelligence" — 4.0/5 > **Hemalkumar** | *13 March 2020* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: SimpleCRM is our daily driver for incoming Enquiries and gives us the flexibility to work based on our customization. Whenever and wherever you need you can import/export data according to your needs. In our institution, we offer three different kinds of Executive Education programmes which have a unique way of dealing and SimpleCRM has proven here its area of expertise. Great Work > > **Cons**: We have faced many queries related to exporting the data which I am not able to understand. Record shows differ from the downloaded. Eventually, that costed us from our vendor as service charge. As we are working daily with the software I think the look can be a bit more refine/modern just like different themes we have on the phone. Not that customization but simple color change options will do the work. > > As mentioned earlier, it is our daily driver whether from the employee side of the participant's side. It makes our life way easier. However, I still believe in the fact that there will always be a chance of improvement. ----- ### "SimpleCRM - User Comments" — 3.0/5 > **Umesh** | *5 March 2020* | Insurance | Recommendation rating: 4.0/10 > > **Pros**: This product is good and has so many features which could help your organization and MI in supporting business. > > **Cons**: The system is not stable. The functionalities you tested and confirms goes wild in usage. No track of the same also unless user find it out. Also when we request a change, it would be done but they never see the side effects of it. Many times, once the requested one is corrected, there is another issue raised due to that correction, > > Average ----- ### "Insurance CRM that streamline the scattered processes" — 5.0/5 > **Shyamala** | *2 February 2020* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: A great level of customization is possible. The team is supportive when it comes to changes. The solution was required to connect a branch network of 260 and 1000+ employees. The system should also be able to integrate with 20+ systems, in order to provide a 360 view of the client. > > **Cons**: Interfaces are not user friendly. The outlook is complicated. Standard format. > > The CRM solution helped us to streamline the scattered processes into one system. It helps to monitor SLA's and violations. A great level of transparency is a plus point. ----- ### "Wealth Management Firms Most Suitable SimpleCRM" — 5.0/5 > **Verified Reviewer** | *19 March 2020* | Banking | Recommendation rating: 10.0/10 > > **Pros**: It helped us to manage all our client portfolios effectively and generate a profitable dashboard for each customer. The customer 360 allows smart tile for all capital management and trading details from stock trading system integration > > **Cons**: As of now I genuinely don't think there is any. > > One of the best tools I have seen to manage our client's wealth and portfolio. Very exciting with it's AI and ML-based sentiment analysis with product suggestion engine. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/144850/simplecrm?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/144850/simplecrm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data