--- description: Learn more about Employment Hero price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Employment Hero Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Time Tracking Software](/directory/30612/time-tracking/software) > [Employment Hero](/software/144645/employment-hero) # Employment Hero Canonical: https://www.capterra.co.nz/software/144645/employment-hero Page: 1 / 11\ Next: [Next page](https://www.capterra.co.nz/software/144645/employment-hero?page=2) > The smarter way to manage HR, people, payroll and productivity. For NZ small and medium businesses on the up. > > Verdict: Rated **4.4/5** by 239 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Employment Hero? Employment Hero is used by HR departments, payroll managers, recruiters, accountants, and growing organizations across industries like healthcare, hospitality, and retail. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 239 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Employment Hero - **Location**: Sydney, Australia - **Founded**: 2014 ## Commercial Context - **Starting Price**: $18.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Employment Hero offers 3 price plans: Lite: $18 per employee / month Plus: $32 per employee / month Unlimited: $49 per employee / month Add learning bundle for an extra $7 per employee/month, add learning plus for an extra $13 per employee/month, add EAP for an extra $6 per employee/month, add HR advisory for an extra $12 per employee/month or add payroll partner for an extra $12 per employee/month. Prices are in NZD. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Australia, Canada, Malaysia, New Zealand, Singapore, United Kingdom ## Features - Access Controls/Permissions - Activity/News Feed - Applicant Tracking - Attendance Tracking - Automated Scheduling - Background Screening - Benefits Management - Bonus Management - Candidate Management - Commenting/Notes - Compensation Management - Compensation Statements - Compliance Management - Course Management - Course Tracking - Employee Benefits Administration - Employee Database - Employee Directory - Employee Management - Employee Portal - Employee Profiles - Employee Recognition Software - Employee Reward Programs - Employee Self Service - Entity Data Management - Feedback Management - Goal Setting/Tracking - Interview Management - Job Posting - Leave Policy Management - Leave Tracking - Manager-to-Employee Recognition - Market Data Analysis - Mobile Access - Nominations - Overtime Calculation - Payroll Reporting - Peer-to-Peer Recognition - Performance Review Management - Reporting & Statistics - Reporting/Analytics - Rewards Catalog - Self Service Portal - Status Tracking - Surveys & Feedback - Task Management - Tax Compliance - Time Off Management - Timesheet Management - W-2 Preparation ... and 48 more features ## Integrations (12 total) - Calendly - Go1 - JobAdder - KeyPay - MYOB Business - Okta - QuickBooks Online - QuickBooks Online Advanced - Saasu - Slack - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Time Tracking Software](https://www.capterra.co.nz/directory/30612/time-tracking/software) ## Related Categories - [Time Tracking Software](https://www.capterra.co.nz/directory/30612/time-tracking/software) - [Recruitment Software](https://www.capterra.co.nz/directory/30602/recruiting/software) - [Human Resources Software](https://www.capterra.co.nz/directory/5/human-resource/software) - [Onboarding Software](https://www.capterra.co.nz/directory/30819/onboarding/software) - [Benefits Administration Software](https://www.capterra.co.nz/directory/10025/benefits-administration/software) ## Alternatives 1. [Rippling](https://www.capterra.co.nz/software/172127/rippling) — 4.9/5 (4616 reviews) 2. [Paylocity](https://www.capterra.co.nz/software/86714/webpay) — 4.3/5 (1822 reviews) 3. [BambooHR](https://www.capterra.co.nz/software/110968/bamboohr) — 4.6/5 (3108 reviews) 4. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5060 reviews) 5. [Paycor](https://www.capterra.co.nz/software/133745/paycor-perform) — 4.3/5 (3033 reviews) ## Reviews ### "Keteriki Ltd" — 3.0/5 > **Angela** | *29 January 2025* | Leisure, Travel & Tourism | Recommendation rating: 1.0/10 > > **Pros**: The capability of the HR platform for employee management and reports. The comprehensive Payroll platform encompassing all aspects of Payroll relating to employment legislation. > > **Cons**: Complicated to set-up; slow response from support team for issues; constant issues with Payroll; the SWAG App is hit and miss - some employees timesheets populate to EH HR and some do not. > > Employment Hero is complicated to establish and takes a lot of time, this was not made clear when the programme was presented initially. While members of the support team are helpful and understanding, they are not available at the outset. The Submit A Request is time consuming and often I don't receive a response to that request for days. There are many times when I have had to chase up my request and keep a track of ticket numbers. The Ask An Expert option has become cumbersome because of the initial AI response - a complicated issue cannot be solved via the AI. We have had issues with the SWAG App e.g., some employee's timesheets populate to EH HR but some only to EH Payroll, it should be consistent. ----- ### "Annual leave always a day out" — 4.0/5 > **Mandy** | *23 July 2024* | Marketing & Advertising | Recommendation rating: 1.0/10 > > **Pros**: Payroll is quick and easy. It is very difficult to get hold of anyone though - logging a support call is very cumbersome as though you are encouraged never to do it. > > **Cons**: The support is dreadful - very difficult indeed. But the main issue is that when annual leave is booked in EH it comes over to Microsoft Outlook one day out. So if an employee books leave until 22 July, the leave is correct in EH but it comes into Outlook Calendar until 23 July. So managers have consistently wrong holiday dates for their employees. > > Very very attentive until you have bought it, then nothing. ----- ### "Good HRIS+ATS solution for SMEs" — 4.0/5 > **Marie** | *13 December 2024* | Internet | Recommendation rating: 8.0/10 > > **Pros**: Employment Hero offers a compelling HRIS and ATS solution that balances functionality, user-friendliness, and affordability. Its intuitive interface and robust feature set streamline HR processes. The help center provides valuable resources, and the company’s pre-built templates are handy for internal communications. > > **Cons**: The recent shift towards chatbot support has made direct communication with customer service more complicated and lengthy, and a dedicated email for tech support is still the way to go if we are to resolve issues that Admins cannot. > > Good robust system but their customer/tech support could be easier to contact ----- ### "Good system as long as you dont need help" — 3.0/5 > **Gwilym** | *2 October 2024* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: Great system in terms of system design and intuitive use > > **Cons**: Support system is woeful, poor training and system documentation, getting support is an act in frustration and one of Employment Hero's worst features. They really make it hard for you to get in contact with them > > Great system, but woeful support, they don't want you to get in touch with them when you need help. Very poor documentation of system which causes frustration and a lot of time wasting chasing answers that don't come easily ----- ### "Good - But need to improve on the Employee portal and Resume orders" — 4.0/5 > **Ketmanto** | *11 December 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: It's quite revolutionary. I appreciate its authenticity and its use of AI for job searching and resume building. > > **Cons**: The employee portal appears to be malfunctioning. I submitted a leave request, but am unable to view its progress in the app; it displays only "Pending approval." I can access the details only after the request has been approved. Additionally, when submitting my resume, my work experience is not sorted correctly by year—entries from 2019 appear first, while those from 2025 are placed at the bottom. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.co.nz/software/144645/employment-hero?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/144645/employment-hero) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data