--- description: Learn more about Hapana price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hapana Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Membership Management Software](/directory/20045/membership-management/software) > [Hapana](/software/143341/hapana) # Hapana Canonical: https://www.capterra.co.nz/software/143341/hapana Page: 1 / 5\ Next: [Next page](https://www.capterra.co.nz/software/143341/hapana?page=2) > Next generation software for multi site boutique fitness businesses designed to elevate engagement and fuel growth. > > Verdict: Rated **4.4/5** by 96 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Hapana? Multisite boutique fitness businesses that need detailed scheduling, payment facilitation, member management, staff management, fitness tracking and deep analytics and reporting. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 96 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Hapana - **Location**: Sydney, Australia - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$285.00 - **Pricing model**: Flat Rate - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Canada, Hong Kong SAR China, Indonesia, Malaysia, Mexico, New Zealand, Philippines, Singapore, Thailand, United Kingdom, United States ## Features - Activity Tracking - Application Management - Appointment Scheduling - Attendance Management - Attendance Tracking - Billing & Invoicing - Calendar Management - Class Management - Class Scheduling - Client Management - Client Portal - Communication Management - Contract/License Management - Customisable Templates - Dues Management - Electronic Payments - Email Marketing - Employee Management - Event Management - Exercise Library - Fitness Assessments - For Gyms - For Yoga/Pilates Studios - Marketing Automation - Member Communication - Member Database - Member Portal - Member Types - Membership Management - Membership Renewals - Mobile Access - Mobile App - Online Booking - Online Payments - Online Registration - Payment Processing - Point of Sale (POS) - Recurring/Subscription Billing - Registration Management - Reminders - Reporting & Statistics - Staff Management - Team Management - Third-Party Integrations - Visitor Management - Website Management ## Integrations (7 total) - ActiveCampaign - GetResponse - Google Calendar - Mailchimp - QuickBooks Online Advanced - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Membership Management Software](https://www.capterra.co.nz/directory/20045/membership-management/software) ## Related Categories - [Membership Management Software](https://www.capterra.co.nz/directory/20045/membership-management/software) - [Club Management Software](https://www.capterra.co.nz/directory/30215/club-management/software) - [Yoga Studio Software](https://www.capterra.co.nz/directory/30755/yoga-studio/software) - [Pilates Studio Software](https://www.capterra.co.nz/directory/30966/pilates-studio/software) - [Fitness Software](https://www.capterra.co.nz/directory/30910/fitness/software) ## Alternatives 1. [LegitFit](https://www.capterra.co.nz/software/190526/legitfit) — 4.9/5 (225 reviews) 2. [Wodify](https://www.capterra.co.nz/software/159663/wodify) — 4.5/5 (154 reviews) 3. [Kilo](https://www.capterra.co.nz/software/1052073/kilo) — 5.0/5 (70 reviews) 4. [ClubRight](https://www.capterra.co.nz/software/160550/club-right) — 4.8/5 (182 reviews) 5. [Mindbody](https://www.capterra.co.nz/software/40229/mindbody) — 4.0/5 (2982 reviews) ## Reviews ### "Hapana is so lucky to have \[sensitive content hidden\]" — 5.0/5 > **kurt** | *14 July 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I love that \[sensitive content hidden\] has come in with her tonne of knowledge and is showing and helping us to use hapana better. > > **Cons**: Lack of understanding and support, been with them for a while and it seemed like we were just left to sort this out on our own. > > Excellent and rejuvenated. Meeting with \[sensitive content hidden\] for the first time last week felt like we were on track again to go\! Thanks \[sensitive content hidden\]\!\!\!\!\! ----- ### "Hapana Review" — 5.0/5 > **Lish** | *9 August 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: It’s very simple to use, doesn’t take long to figure out how to navigate your way around it\! > > **Cons**: More clearer reporting. This is a little difficult > > Mostly I deal with \[sensitive content hidden\] who is absolutely incredible. He responds so quickly, is super efficient and always so helpful and kind\! I appreciate all interactions with him. ----- ### "Hapana Review" — 4.0/5 > **Dave** | *24 October 2024* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Pretty solid system that does what it needs to, good interface and upgrades. > > **Cons**: Can sometimes time out and lose connection > > Very happy with it. Easy to pick up and use, evolution of the product has been good too. They're constantly looking for ways to improve ----- ### "Hapana Client Success & Implementation Team - Outstanding support that directly contributed to a major commercial win." — 5.0/5 > **Kimon** | *13 January 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Outstanding support that directly contributed to a major commercial win. Highly responsive, knowledgeable, and proactive team that felt like true partners throughout. > > **Cons**: No material downsides experienced; support exceeded expectations across the engagement. Everything is great\! > > The Hapana team provided exceptional support throughout our engagement. Their responsiveness, clear communication, and deep understanding of our needs made a complex process feel seamless. A real credit to Hapana. Please pass on my thanks and congratulations to everyone involved — this is best-in-class client experience. Most importantly, their partnership played a critical role in helping us secure a great commercial outcome. The team went beyond what was expected, acted with urgency when it mattered, and consistently demonstrated a genuine commitment to our success. ----- ### "Hapana = Customer Support Legends" — 5.0/5 > **Allie** | *2 July 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The onboarding and migration process was great\! Easy and quick with their teams. On top of that, the customer support mechanism they have in place has helped our businesses stay educated, supported and they actively work to take our needs into consideration when looking for their next improvements > > **Cons**: Their all in one pricing can be difficult if you have other established vendors - but if you take advantage of their entire suite, the performance of their entire system is great > > its been great. I work with their customer support team on a regular basis and the care and attentiveness they have is like none other in the space. If anything, they have built a team of leaders who respect and trust their customers needs. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.nz/software/143341/hapana?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/143341/hapana) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data