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About UKG Ready

A single solution for all employee information enables comprehensive people analytics and room for HR strategy in your day-to-day​.

Learn more about UKG Ready

Pros:

The cost for UKG is better than most HRIS and payroll management companies.

Cons:

Makes me sick to my stomach thinking we are stuck with this for at least the next 3-4 years. Company seems too large to be nimble.

UKG Ready ratings

Average score

Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0

Likelihood to recommend

7.7/10

UKG Ready has an overall rating of 4.2 out 5 stars based on 923 user reviews on Capterra.

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Filter reviews (923)

Alan
Alan
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

This online time keeping system for UKG is incredible

4.0 last year

Comments: Paper-based or outmoded systems are being phased out in favor of a unified digital hub governed by uniform guidelines. Because of this, we have been able to push for the automation and uniformity of time-keeping.

Pros:

Employee timekeeping for hourly and salaried workers alike. Time and work order information for hourly workers is recorded. Time worked by salaried personnel is recorded, but only for the purposes of allocating allowances and matching task orders.

Cons:

It's possible that you'll hit a roadblock if your restrictions are very intricate. For instance, if your company is subject to CBA regulations, you may need to get inventive with your method or setup.

Sheri
HR Manager in US
Machinery, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

UKG Ready - HRIS & Payroll

4.0 last month New

Pros:

It is a great system for HRIS and processing payroll - the integration is seamless.

Cons:

There could be better resources tools for managers and employees

Celestine
HR Generalist in US
Automotive, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Good Experience

3.0 last month New

Pros:

How easy it is to post on multiple job boards at once, which saves time.

Cons:

You need to go to the job post to specifically find candidates, rather than the general search bottom.

Stelios
Marketing Manager in Canada
Wholesale, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Payroll on the go made easy!

5.0 4 months ago

Comments: Mainly a positive one as our company never had an app to handle payroll.

Pros:

Being able to handle payroll on the go, and being to do it without resorting to the browser version.

Cons:

Some of the UI is a bit different fromt he desktop version.

Christal
HR Coordinator in US
Nonprofit Organisation Management, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

UKG Ready is a yes!

5.0 2 months ago New

Comments: It's been a great product for our organization. We are able to personalize it to fit out needs.

Pros:

The mobile app is easy to use. With a large PT workforce, its a a game changer.

Cons:

It can be confusing for people who aren't tech savvy.

Roseann
Certified nurse aide in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

UKG ready time keeping

5.0 2 months ago

Pros:

It is a great product for time keeping. I used it for 4 years before switching.

Cons:

It had a few flaws, like transferring time.

Sydney
Program Manager in US
Education Management, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great all in one software choice for payroll and time management.

5.0 2 months ago New

Comments: Overall useful software for payroll and time tracking. Sometimes there can be issues when punching for breaks but very easy to double check and correct any errors for payroll.

Pros:

It's easy to use, intuitive and great for time tracking.

Cons:

Sometimes clocking in and punching in and out for breaks can be difficult.

Antonio
CSR in US
Music, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

User access-friendly

5.0 4 weeks ago New

Comments: Good. Useful in all aspects. Easily sync with other data.

Pros:

User friendly even to not tech-savy person

Cons:

Except for the fonts, which could have been less bold, everything is ok.

Shaunna
Administrative accountant in US
Warehousing, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

UKG is EXCEPTIONAL

5.0 last month New

Comments: My overall experience with UKG ready is Very good

Pros:

I liked the ease of using the app and website

Cons:

There was nothing I did not like about UKG ready

Julio
Photographer in Canada
Photography, Self Employed
Used the Software for: 1+ year
Reviewer Source

Very user friendly

5.0 3 weeks ago New

Comments: Easy to use but some things are kind of tedious. Overall though, I'm satisfied with it.

Pros:

It was pretty easy to use. It's very user friendly.

Cons:

Some functions of the app require too many steps to go through and can be annoying.

John
Corporate Director of Human Resources in US
Hospitality, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Like Having A 24/7 Employee Who Never Calls In Sick

5.0 last year

Comments: My experience has been phenomenal. I have a wonderful working relationship with a number of team members and have even gotten to speak 1 on 1 with the [sensitive content hidden] of the Company. I have not seen any other major company where the [sensitive content hidden] is that available AND willing to talk to you,

Pros:

UKG Ready is a highly customizable solution. Like a buffet, you can take a little of this and a little of that to get the features and functions you most want or need. The system is also highly scalable and expandable. We have added on more features over the years and it is a seamless integration with existing data when adding on. The support team is Best In Class. I feel like I have my own support team when I have a question or I have broken something because I didn't read some of the support tools available. This support team is assigned to your company so you always know who you will be working with.

Cons:

I have nothing negative to say about UKG Ready. It is a powerful tool which works for you 24/7/365.

Cassie
HR Coordinator in US
Food Production, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Functional

3.0 11 months ago

Comments: It has been difficult. Simple things I could do in other payroll management systems usually end up needing me to submit a ticket for assistance.

Pros:

The cost for UKG is better than most HRIS and payroll management companies

Cons:

It is so hard to make changes, from admin right to setting up the different areas for payroll deductions, benefits, etc. It needs to be streamlined for friendliness.

Raquel
Senior Payroll Specialist in US
Higher Education, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Workforce Time Entry Review

5.0 last year

Comments: Our experience has been very positive. We receive the help that we need when needed. I love the system (Workforce Time Entry) especially no more with the recent upgrades.

Pros:

I love everything about UKG. The product and the employees.

Cons:

I have nothing negative to say. We have had a very positive and streamlined process with our implementation. We needed the service so fast and UKG made it happen. I am very thankful for this.

Tiah
Accounts Payable and General Ledger Associate in US
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

UKG Ready Keeps You in the Know!

4.0 3 months ago

Comments: Overall, my experience with UKG Ready has been very nice. There have been no real issues and pretty much a smooth experience. The system is easy to navigate and user friendly.

Pros:

I like that it is interactive and easily accessible to employees. Any work history information that HR has is contained right there and at your fingertips.

Cons:

The one thing I could say that I had an issue with is not being able to change my profile picture. I think the user should be allowed to update their picture periodically.

Shalonda
Sales Associates in US
Consumer Goods, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

UKG Review

3.0 7 months ago

Pros:

The fact that they have an app to use on our phones.

Cons:

The many attempts it would take to log in.

Presley
Phlebotomist in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Good product

4.0 4 months ago

Comments: When I was able to access this software on my phone, it worked great. Unfortunately, I had a problem getting to log in the app when I had to update my phone number. For months, I was unable to use because it had my old phone number for verification of my account. There wasn’t any way for me to update it within the UKG application. I had changed my phone number in my work account, workday, etc. and it still showed my old number in UKG. Besides that, the product is really good when you are able to log in.

Pros:

All the features available instead of just only scheduling.

Cons:

Not being able to view all shifts scheduled on a certain day.

Velzie
Patient Service Coordinator in US
Health, Wellness & Fitness, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

UKG Ready Review

5.0 7 months ago

Pros:

How easy it is to use the Time Management feature.

Cons:

How it logs you out after what I think is a short amount of time.

Dip
Customer service representative in Canada
Logistics & Supply Chain, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Customer service

4.0 3 months ago

Comments: Good. Effective and efficient on timly manner

Pros:

Most efficient app i have used for tracking payroll, submitting holidays or book day off

Cons:

Password policy we need to change after few months.

Daniel
Managing Partner in US
Computer Networking, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

perfect for small to mid-size companies

5.0 8 months ago

Pros:

UKG Ready is solution that simplifies managing talent, payroll, and time, so teams can concentrate on growth and truly make a difference for their people. The good thing is it also has a phone application. I tried the android version of their app which was very satisfactory.

Cons:

It could be more compatible with large size companies considering the fact that many companies that starts with UKG grow very fast.

Verified Reviewer
Verified LinkedIn User
Mining & Metals, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Warning - 2 Years in and still no working product!

1.0 10 months ago

Pros:

NOTHING! Hard to say what works best when nothing works at all.

Cons:

The contact and implementation team. We have had to pull the pin and give up on implementing Kronos as we have spent tens of thousands of $ and hundred and hundreds of hours trying to get the system up and running and have gotten no where.

Jennifer
Bartender in US
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Ukg payroll

5.0 last year

Pros:

I like the ease of use. I navigated to the app or website very easily. And when it came to my payroll everything was all in one place. My pay stubs. My vacation or sick time. My hours at work. And also was able to access my w-2s and get them as soon as they've been released rather than wait for them to come and the mail.

Cons:

From my experience I haven't had anything I did not like about the ukg site or app

Stephanie
Assistant Director of Finance in US
Government Administration, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to Use Payroll & Time Management Solution

5.0 last year

Pros:

The product is easy to use and the home screen is customizable so you have easy access to the most frequently used features and reports. UKG also offers a wide variety of training/education opportunities, including free webinars.

Cons:

It would be helpful if Kronos/UKG allowed multiple tabs open, especially when reviewing timesheets for approvals and making sure there aren't any timesheet change requests or time off requests pending approval. As soon as you try to open a new tab, it forces you to close the original tab. Additionally, UKG is not fully integrated with New World ERP and the accrued/used time off balances are not always accurate.

John
Security Ambassador in US
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

The Standard in Time management

5.0 3 months ago

Comments: Great overall experience, my go to for scheduling and time off requests

Pros:

Ease of use, very clear and concise. I use it frequently

Cons:

The only con so far was That i didn't use it sooner

Harleen
HR Generalist in US
Mechanical or Industrial Engineering, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

UKG Ready review

5.0 last year

Pros:

Very easy to use, the search feature is very helpful for looking up information

Cons:

Cannot search information on Terminated employees, have to pull reports to search their information

Ian
Cook in US
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Ukg generic but quality

4.0 4 months ago

Comments: Better than some other applications, i didnt mind it

Pros:

Fairly streamlined, and pretty easy to get through.

Cons:

Hard to compare note between pages, load kind of slowly