--- description: Learn more about Pulseway price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pulseway Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [Pulseway](/software/141792/pulseway) # Pulseway Canonical: https://www.capterra.co.nz/software/141792/pulseway Page: 1 / 14\ Next: [Next page](https://www.capterra.co.nz/software/141792/pulseway?page=2) > Pulseway is an award-winning comprehensive RMM solution that offers real-time monitoring, remote access, automation, and scalability. > > Verdict: Rated **4.7/5** by 310 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pulseway? Pulseway primarily targets IT professionals, managed service providers (MSPs), and businesses with IT infrastructure that require remote monitoring and management (RMM) solutions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 310 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: MMSOFT Design - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$67.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Pulseway starts with a 14-day-trial, no credit card required. Pricing is based on the number of systems/endpoints you want to monitor and manage. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, German - **Available Countries**: Australia, Brazil, Canada, Costa Rica, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Mexico, Netherlands, New Zealand, Norway, Puerto Rico, Spain, Sweden, Switzerland and 2 more ## Features - Access Controls/Permissions - Alerts/Escalation - Alerts/Notifications - Asset Tracking - Audit Management - Automatic Patch Deployment - Automatic Scans - Backup and Recovery - Capacity Management - Chat/Messaging - Collaboration Tools - Compliance Management - Configuration Management - Dashboard - Deployment Management - Device Auto Discovery - Event Logs - File Sharing - File Transfer - For MSPs - IT Reporting - Incident Management - Inventory Management - Issue Management - Knowledge Management - Network Analysis - Network Monitoring - Network Wide Management - Patch Management - Performance Management - Performance Metrics - Performance Monitoring - Policy Creation - Policy Management - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Real-time Alerts - Remediation Management - Remote Access & Monitoring - Remote Access/Control - Remote Monitoring & Management - Screen Sharing - Self Service Portal - Status Tracking - Support Ticket Management - Task Management - Ticket Management - Unattended Access - Vulnerability Scanning ... and 34 more features ## Integrations (10 total) - Autotask PSA - Bitdefender GravityZone - ConnectWise PSA - IT Glue - OpenText Core Endpoint Protection​ - PagerDuty - Slack - Unitrends MSP - Xero - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [IT Management Software](https://www.capterra.co.nz/directory/10001/it-management/software) ## Related Categories - [IT Management Software](https://www.capterra.co.nz/directory/10001/it-management/software) - [Server Management Software](https://www.capterra.co.nz/directory/10019/server-management/software) - [Website Monitoring Software](https://www.capterra.co.nz/directory/10021/website-monitoring/software) - [Data Centre Management Software](https://www.capterra.co.nz/directory/10054/data-center-management/software) - [Network Monitoring Tools](https://www.capterra.co.nz/directory/30019/network-monitoring/software) ## Alternatives 1. [Action1](https://www.capterra.co.nz/software/180609/action1-rmm) — 4.9/5 (237 reviews) 2. [NinjaOne](https://www.capterra.co.nz/software/165889/ninjaone) — 4.7/5 (283 reviews) 3. [ManageEngine Endpoint Central](https://www.capterra.co.nz/software/170018/manageengine-desktop-central) — 4.6/5 (1549 reviews) 4. [Iru](https://www.capterra.co.nz/software/181954/Iru) — 4.9/5 (478 reviews) 5. [Atera](https://www.capterra.co.nz/software/144309/atera) — 4.5/5 (446 reviews) ## Reviews ### "A user of pulseway to 10+ years" — 4.0/5 > **Darryl** | *5 September 2024* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Managing servers and desktops remotely allows me to deliver an excellent end-user experience from our IT team. The Windows and third-party patching module has significantly minimized the time I spend keeping servers and desktops updated, all while maintaining oversight of the deployments. > > **Cons**: The remote control feature requires improvement to match the reliability of TeamViewer and currently lacks a centralized management screen for seamless connections. Additionally, the marketing team appears disconnected from the client database, leading to emails promoting products that I have already subscribed to. > > I have been using Pulseway for over 10 years, and overall, it has been a great experience. The product continually evolves, and the new features are always relevant. The pricing is reasonable, making it affordable for small and medium-sized businesses like ours while still providing great value. Keep up the excellent work, team\! ----- ### "IT Manager" — 5.0/5 > **Eldad** | *6 September 2024* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: Pulseway provides a secure solution for connecting our devices and offering IT support. Its simple UI allows our IT staff to interact with it easily. > > **Cons**: I don't have anything specific to mention here. There is one thing related to scheduling tasks that, for some reason, is very limited and cannot be configured to run several times a day. > > We are using Pulseway primarily for IT support, and recently we have also started utilizing its ability to run scheduled scripts. ----- ### "Pulseway has been key." — 5.0/5 > **Gene** | *20 September 2024* | Executive Office | Recommendation rating: 10.0/10 > > **Pros**: Ease of access. Easy integration. Reliability Great support. > > **Cons**: Lack of integration in to Some AV software. However easily achievable. Some billing not consolidated. > > We have been with Pulseway for a few years now and there is no looking back. The centralized management of company assets and resources is absolutely key in to days demographic. Pulseway has help us grow,be proactive and scalable. ----- ### "Please find another company, skip this one..." — 1.0/5 > **Steven** | *8 September 2025* | Automotive | Recommendation rating: 0.0/10 > > **Pros**: I can honestly say I can not think of a single pro on this company. Pulseway has been one of the most frustrating vendors we’ve ever worked with. We originally used Pulseway RMM, but it was so unreliable that we moved to Datto RMM. We also switched from Pulseway PSA to Autotask, which is outdated but still worked better. Every time we tried to trade services, Pulseway only allowed it if it meant a higher monthly cost for us. There’s no real flexibility—it feels like the only “partnership” they offer is when it brings them more money. Even after you sign a contract, you constantly have to chase them to activate the services you’re paying for, and it takes days to get a response. The pattern is clear: once Pulseway gets your signature, customer care drops off. They don’t care about supporting you; they care about upselling you. We’re locked in until 2027, but after that we’re done. If you’re considering Pulseway, save yourself the headache. The tools are unreliable, the pricing is rigid and always increasing, and the customer service disappears once they have what they want. ----- ### "Pulseway: A Remote Management Breeze" — 5.0/5 > **Muhannad** | *16 September 2024* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: The Mobile App is years ahead of its time and I have been using Pulseway for almost 10 years. Their Support and Sales team are patient and great. Most things get resolved instantly and they listen to feedback and always have new fixes and feature ready at bay. > > **Cons**: Occasional cohesiveness between the webapp and mobile app. There are some rare instances that the Web App and the Mobile App function differently, whereas as an avid software user, the general stance is that there would generally be the the same experience across web and mobile. The mobile app has not been updated in terms of excessive functionality as well as looks as it still holds the same look and feel and most of the functionality from years ago. That being said, even those functionalities are ahead of its time when they were release, I hope they improve their mobile app whilst they are already improving their web app as I believe their mobile app sets them apart from other competitors. The ability to restart a PC or check its logs while being away and remote itself is nuff said. Improved notifications is also another aspect I would like to add. > > The overall experience has always been wonderful. I know a lot of people give bad reviews and experience regarding Kaseya with contract locks etc. As anyone would naturally would not like to be bound by contract, its their way of doing business and I respect that as they want to retain long term serious customers. I have always have a great experience talking to support and sales and they always understood my needs and were always ready for a quick call for better understanding my requirements, which is saying something in terms of support. A major shoutout to all my previous account managers and my current one \[sensitive content hidden\]. I have always loved our conversation, where you simply don't make it seem like a sales call rather a meaningful conversation. ----- Page: 1 / 14\ Next: [Next page](https://www.capterra.co.nz/software/141792/pulseway?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/141792/pulseway) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data