SafetyCulture Reviews

iAuditor Review

Comments: Awesome Awesome Awesome

Pros:

This system is amazing. So easy to create and customize audits and checklists and get exactly what you want. And the analytics all you to see your results without having to do it yourself via spreadsheets. Great system!!! and customer service is second to none.

Cons:

I struggle to find anything wrong, except for my personal dislike of the new report format, but i have the option to use the classic one so i can't really complain there either!

An Audit/Inspection Tool With Brains

Comments: The iAuditor customer service is exceptional. They were very responsive to my questions, when I was a newbie. That alone, was pretty impressive. But where they really came through was when they recently updated their template editor. As mentioned above, I have become an iAuditor power user and I was told at the time of that editor update that my motorhome template was one of the largest templates in their system. When they updated the editor, they have not allowed enough storage space in the editor for such a large template. I should mention that I could still open and edit a new inspection, on either the Mac or iPhone. I just couldn't open the template, to make changes. I told them which template it was and within a very short time they got back to me and told me that it was in the memory allocation and they were working to resolve it. Within less than 24 hours from the time the issue was reported, they had resolved the problem - this in the middle of a major roll-out of a new tool. Wow! That's when I was really impressed. This is customer service that compares favorably with AppleCare. The product just works. But when it doesn't, like during that editor roll-out, they get it working in short order. Best of all, iAuditor works flawlessly on iPhone. I have tried other tools that were less than reliable on iPhone. In particular, HomeGauge crashes, on average, three times during every inspection and always with a loss of the most recent data (1 to 15 minutes).

Pros:

LOGIC: Most audit/inspection software functions simply as a (dumb) check list. By that, I mean that there is no associated logic. iAuditor give you "IF" statements. I inspect motorhomes and there are dozens of options in such vehicles. With other software, I am asked questions about every option, even when that option does not exist. With iAuditor, my template asks if the coach has propane. If the answer is "no", then about 40 questions are not asked. This capability speeds up my inspections tremendously. The template editor is easy to use. But it does take a little experimenting and getting used to. After that, tailoring a template to your specific needs is easy. To give you an idea of what I mean, my motorhome inspection template is about 7,000 items long (OK, I'm an iAuditor power user. But the point is that's possible.). A large part of that 7,000 items is logic. But the bulk of it is my own statements about each potential issue that might be encountered. There are only around 300 to 330 inspections items on a motorhome, but more than 2,000 possible issues to be found within those 300+ inspection items. So my iAuditor template includes every statement that has ever appeared in any of my inspections, going back years. Which specific statements show up is determined by which buttons or boxes are clicked. 98% of my report is done, when I leave and lock the door. That's a major time saver and it all comes down to one word - "LOGIC". It also works flawlessly on iPhone!

Cons:

There are only two things that I wish iAuditor had: 1) An "AND" statement. They have what amounts to an "OR" statement. But they are missing an "AND" statement and I would personally find that to be very useful. Their options are "IS", "IS NOT", "IS SELECTED", "IS NOT SELECTED", "IS ONE OF", and "IS NOT ONE OF". They could use two more options, which would be, "IS ALL OF", and "IS NOT ALL OF". 2) "PERSISTENT VARIABLES". Currently, variables only apply to the most recent question. For example, if the coach is all electric, it means that many questions my inspection template don't have to be asked. It would be really nice to be able to have at least a few persistent variables, that would be available throughout the template. That way, if I were to determine, early in the inspection, that the coach is all electric, the template could include various "IF" statements in various places later in the template, that would bypass all questions about a propane stove, propane oven, propane furnace, and propane refrigerator. In fact, the lack of persistent variables is one of the primary reasons why my motorhome template is more than 7,000 items long. With persistent variables, that number should be able to easily be cut in half or better. But these are wishes for something that no other audit/inspection software has, either. In other words, they would make the best, even better.

Alternatives Considered: Spectacular

Reasons for Choosing SafetyCulture: HomeGauge crashes regularly on iPhone. iAuditor doesn't crash on iPhone. Big, BIG, *BIG* factor. HomeGauge has NO LOGIC, meaning every question must be answered in some way, even if that answer is "IGNORE". iAuditor employs "IF" statements. It's rudimentary logic. But it's logic, so a template can be designed to bypass questions that do not apply, based on the answer to previous questions. In other cases, an iAuditor template can take the user down a completely different set of questions, based on previous answers. For example, the question "Is there propane on the coach?" leads two directions. If the answer is "Yes", then the template asks questions specific to propane stoves and other appliances. If the answer is "No", the template asks questions specific to halogen or induction stoves and other electric appliances. The end result is that there are many questions that I don't have to answer, during the inspection, because the template LOGIC allowed those questions to be skipped. This is a major time-saver.

Switched From: HomeGauge

Reasons for Switching to SafetyCulture: LOGIC. See the section on logic, regarding HomeGauge. With exception of HomeGauge crashing on iPhone, the same issues apply to Spectacular. I don't recall for certain, right now. But I think the iAuditor price was better, too. But that was not a major decision point.

Lost 2 and a half weeks worth of work and audits...

Comments: Disappointing

Pros:

Easy to use. When the app works, its great. Just needs to be in service to use it without risking loosing everything which is not ideal for people in remote areas. Its very user friendly (IN WIFI ONLY)

Cons:

The app. crashed on me after being on the road for 2 and a half weeks. I now have to re-write over 50 audits for students and rely on my memory which is NOT COMPLIANT. waste of my time and money. Very disappointing. I don't think iAuditor will pay me for the extra week in the office ill need to process my students. Would have been better off using Microsoft Word and a note pad.

Pretty good but lacking in key areas.

Comments: Support staff is good, but cannot always solve the issue.

Pros:

It's pretty easy to create a template and customize for your individual needs.

Cons:

Back office the software is clunky and not very intuitive. Sync and uploads are minor league and frustrating.

Comprehensive and Versatile Audit Software

Comments: Overall, I have had a great experience with iAuditor. It is comprehensive and versatile audit software, with a great user interface and excellent reporting capabilities. The only downside is that it can be costly and the learning curve can be a bit steep.

Pros:

iAuditor is an incredibly comprehensive and versatile audit software. It offers a variety of customizable options for creating audit checklists, and its user-friendly interface makes it easy to quickly configure and complete audits. The reporting features are excellent, providing detailed insights into each audit.

Cons:

The price of iAuditor can be a bit expensive for some users, and the learning curve for the software can be a bit steep for those who are not familiar with audit software.

Quality Product

Comments: It allows us to carry out Audits while we are moving around site and is a superb tool to work with, totally flexible and adaptable to our business

Pros:

Allowing you to assign actions to another user, including details and time scales. Email notifications

Cons:

Actually there wasn`t anything that I disliked, I think it is one of the best work tool software programs that I have ever used.

Alternatives Considered: Intelex EHS Software

Reasons for Switching to SafetyCulture: It offered the most flexible options for our business

Highly recommend this software

Comments: Since I started using iAuditor, I have never looked back. The customer service is astonishing, the software is outstanding and the app itself is easy to use for anyone from Senior Management through to the ground staff.

Pros:

The iAuditor Software is by far the most comprehensive all-in-one compliance system I have used thus far. The ease of use, thousands of templates and real time uploading is outstanding.

Cons:

The only minor downside is that it takes a fair bit of effort to download your created templates to a PDF version.

Alternatives Considered: Simpro

Reasons for Switching to SafetyCulture: iAuditor provides all the services we initially required from the above systems, and combine it into an all-in-one, easy to use system.

I loved using iAuditor

Comments: I loved it

Pros:

Easy use and instant support available. Both web based and mobile platform available. Me and my team enjoyed it.

Cons:

Multi document management not available

A drea, platform for any ISO Auditor

Comments: I have had only a professional and joyous experience.

Pros:

What I loved about Safety Culture is that I have everything I need as a trainer, consultant, internal and surveillance auditor ISO implementor and certification auditor, all in one nest

Cons:

I am yet to discover something I dislike

Great and useful!

Comments: My experience with SafetyCulture was one of the best and that’s why I continue to use them today

Pros:

What a wonderful company to use and they always are so helpful

Cons:

SafetyCulture is great and I trust that they know best when I use them so I have no cons to mention

My Experience

Comments: As a employee, iAuditor was useful in the field, can conduct inspection and take photos at same time and close out form.

Pros:

ability to create templates, also wide selection of forms other companies are using

Cons:

When needing to communicate with a agent always directed to someone overseas, language barriers

Online Auditing using IAuditor saves time, resources and Safety.

Comments: Our dock audits were all paper and it created mass filings every month of paperwork that has to be kept for a duration of time. Now everything is online and can be retrieved from the web. We are also able to share best practice audits thru our organization by sharing the audits in the cloud.

Pros:

The creation of the audits was the easiest I have used. Uploading current audits into the system and using the software to recognize the contents is simple. Also, the dashboard lets you create the reports to match our requirements. Charts, graphs, summaries. It is all there.

Cons:

No complaints about the software. It has saved us so much resources.

Very effective app

Comments: Having IAuditor has been a super successful product. I am now eliminating so much paper work. The ease of creating templates makes it so easy. The transfer of vital information is what is needed and this app makes it very easy.

Pros:

This app is very easy to use. From making a template or finding one that suits your type of business. Rolling out was as easy as 1-2-3. If you want to stay minimal you can always select a certain amount of seats and have those people be held accountable for downloading and sending information through a PDF when needed. Being able to capture pictures helps when explaining things.

Cons:

The only thing I would say that would make this better is to have some way to integrate a video part to the app

Customizable Safety Management Platform

Comments: Customer service has been great, and more importantly, they are continually improving their platform. I am the admin, so any time I go in as a user, I see a new feature that makes the platform more intuitive or advanced.

Pros:

You can create forms for anything you need. Everything can be customized, and includes great features like auto populating fields, dynamic options, and integrated incident reports.

Cons:

Early user problems that have been fixed. Scheduling feature is not as user friendly or seamless as it could be.

Super versatile

Comments: If you're reasonably tech savvy and know how to set up integrations, the possibilities with this software are endless. Email the office as soon as an inspection is completed? Done. Create a draft invoice as soon as the audit is saved? Done. The only limiter will be your imagination.

Pros:

iAuditor is easy to use and allows me to send inspection results from the field to clients or my own office in real time. Spend the time learning how to create and modify your templates and the potential is unlimited. Alternatively, hire me to set you up :)

Cons:

Nothing, it's got so many good features that there's nothing to not like

Great product to roll out and manage

Comments: I am migrating our paper based daily inspections, plant start up processes and regulatory requirements to the digital era eliminating the need to keep physical copies.

Pros:

Overall ease of use including implementation, development and support.

Cons:

Limited number of devices allowed per premium account with no option to increase the number of devices on their own.

Good for More Than Auditing

Comments: Overall, iAuditor serves its purpose and is a great simple solution for straightforward auditing of process, equipment, etc. In terms of customization the ability to venture outside the "standard parameters" this is not the software to choose.

Pros:

The biggest advantage is the simplicity. Both from a user standpoint as well as an administrator standpoint this software is incredibly simple. The form design tool is equitable to that of Google Forms, a very straightforward step-by-step builder that spells out what you are creating as you do so. On the user-end being assigned an audit to conduct is simple. You receive a notification and then open the audit form, execute the designated functions and then click submit. There's very little to no way to "mess up" executing the audit.

Cons:

The simplicity comes with a cost, there is little room for exceptions or custom questions. This can cause constraint on potential application depending on your operation. Additionally, there is no way to batch export data collected from the software. For example, we wanted to be able to batch export to excel in order to manipulate the data and present it via a customized dashboard. There is no integration with excel, so the raw and/or collated data can only be exported via the preset formatting.

IAuditor Review

Comments: Good

Pros:

ease of use, instant online audit distribution, photos attached to audits, audit archiving

Cons:

customer service is good once you get someone on the phone. I have called several times about different issues and being on hold for long periods of time interupes my bussiness day

Mixed feelings

Pros:

Once forms at set up, using the app is wonderful. Less paper and instant reports done straight away

Cons:

Every time I log onto web version all files that have been archived reappear in the inspections tab. When support was contacted it revealed that issues were from a user unarchiving files which were done out of business hours. Clearly, something iAuditors end as no one had access after hours. But yet as no other issue like this has been reported by other customers support didn't really help me at all. With over 1000 forms done weekly archiving was the reason why we choose this product as we could review as needed. As soon as long term contract was put in place these issues all of a sudden come into play. I feel it cant handle several forms being used daily.

Excellent in capturing high quality evidence and delivered into a report

Comments: Excellent product, I will use it in all my practical assessments to capture evidence

Pros:

Qaulity evidence, ease of use, improves assessment and classroom delivery. Reduction of paper work, helps to make sure all assessment is completed correctly.

Cons:

When using photos as part of evidence occasionally the photos don’t save, you will need double check to make sure there saved in the report.

Thank You for Making My Job 10x Easier!

Comments: My role requires that I conduct several daily hygiene audits of areas like the kitchens, bars, and restaurants so as to score how well they are doing at adhering to our corporate standards. This tool allows me to conduct these audits much faster, it allows me to upload pictures and apply comments. I am also able to give the supervisor of the area a score of their performance and all the areas in which they fell short at the end of the audit. I am able to upload these audits in any format that I want, I usually choose PDF, so that I can easily email it to the heads of department. This software also allows you to keep track of your own performance by telling you how many audits you conduct within any given date period, how long you spend on each audit, the topmost failed items, etc. This has made my job 10 times easier! I am so happy with it!

Pros:

How easy it is to create audit checklists and how convenient it is to use in actual, physical auditing.

Cons:

There are no cons to this software in my opinion

Great for Monitoring Compliance Easily

Comments: Very Positive! We are trying to use it where possible in our assessments these days.

Pros:

The most outstanding feature is, when used on an ipad, with a pre-established audit checklist, it is very easy for the user to quickly complete an audit simply by touching the appropriate answers on the ipad. One can document a long, in-depth audit and send a report in less than 30 minutes. It is this feature that has us trying to implement iAuditor wherever we can to simply process assessments, especially when they need not meet elaborate formal requirements.

Cons:

I just built my first template, and while the software is powerful and flexible, I personally found the layout and functions somewhat confusing at first.

Good to go

Pros:

Ease of use to get across the requirements

Cons:

Offline use and loading reports is slow

safety audits

Comments: safety

Pros:

easy to use. really enjoy going over the site

Cons:

non really. Fo fills our needs. no real problems.

USer

Pros:

The ability to take photos and sequential layout of items

Cons:

There are a few little bugs that show negative values on answers and findings