Housecall Pro Reviews

Housecall Pro review

Comments: Good overall experience with the product.

Pros:

The way it helps managing personal and keeping track of them.

Cons:

Some of the features are not needed. Other than that okay.

Great for owner operators

Comments: good experience at the level my business was at during the current time.

Pros:

It was very customer friendly. It made us look professional.

Cons:

It was not specifically good helping us quote moves and didn't have furniture listed. On the dumpster rental side, it didn't allow for inventory to be checked in and out by the driver.

always helpful

Comments: Overall I am pleased but hope they continue to fix bugs as they occur

Pros:

I like how easy it is to get customer service rep.

Cons:

I don't like that I cannot make changes.

Bad services

Comments: The worst company that does not value its clients. When you hire this company to make a website, they never do it the way they want it. After 2 months, the website was never made. They were always staggering with the managers. It is never true. They are never there on the appointments they schedule. They leave you waiting and they don't even have the kindness to call. Oh, excuse me. You have to beg them to help you. It is the worst and most terrible company there

Pros:

I didn't like anything, it's a terrible company

Cons:

has the worst customer service the worst staff i have ever seen they are never there to help their customers

Housecall Pro for the Pros!

Comments: Housecall Pro has an amazing customer service team and there is always someone to respond to questions. I thoroughly appreciated that part of the experience with the app as it transpired to my understanding of how things work within it!

Pros:

HouseCallPro is a wonderful product for the blue collar service industry. I love the way that you can process payments easily through the app. Everything is very user friendly after a little bit of practice and it really helps keeps all my clients data organized.

Cons:

The only thing I had trouble with was the monthly costs for what I needed for my business personally. I am not saying it is not a good deal, it just had a bit more bells and whistles than I needed as a one man operation. I can see how if you have more than 2 employees how it can keep everything very organized when it comes to planning and setting up daily routes.

Great tool for the trades

Comments: Overall my experience with Housecall pro was very positive, it helped maintain efficiency in the company I worked for at the time and it was a great tool to utilize.

Pros:

It was very simple and easy to use. The layout of the app was easy to educate employees on and was easy to integrate into daily use!

Cons:

It would sometimes glitch out, as to when you would attempt to open a job page it would restart the app.

used to be good

Comments: support is aweful, they dont care about customers anymore. They keep trying to add new tings and never fix the old. It become a bandaid upon bandaid

Pros:

not much anymore. It used to be good, but they keep trying to add thing and nothing works right

Cons:

I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time

Terrible experience

Comments: It's my decision if I want to use your product and you haven't respected it. If you spent half the time and money chasing clients into making a better product maybe I would have stayed.

Pros:

It was okay software, not great. It sort of worked but seemed expensive for What you got

Cons:

After declining to keep the free trial they took over a week to cancel so I got charged. Complained that I gave them over a week to cancel and they refunded me but because I'm not in the USA it was less $10 because exchange rate movement. Since I've canceled they have phoned me multiple times each time I ask them to stop calling me and they don't respect it and call back.

Decent program

Comments: Good program, but too pricey for what they offer

Pros:

The ease of scheduling in the program and the ability to customize

Cons:

Pricing wise it is too Much for our company

Were the HOUSE you been

Comments: Great im enroll still . Its professional and simple

Pros:

The software is a very capable option, and is my second choice. It has many excellent features.

Cons:

Man only thing is 3D showing. That is a must for all apps

Super friendly and helpful

Pros:

The staff is incredible and provides a really comprehensive yet efficient demonstration, to start with an then blew my mind with how simple and straight forward the software is, all the whole tending to so many needs that come with being in the cleaning industry.

Cons:

So far, the only thing I don't like is that I didn't hear about it sooner!

Credit Card Disputes Won but money being withheld

Pros:

At this point nothing. I do not like any company or person withholding money that belongs to me.

Cons:

After winning credit card disputes Housecall Pro took it upon themselves to withhold depositing my funds which total over 4,000 dollars. They are withholding my money and could would not provide a reason when I started recording the call. They told me to contact there legal department. Funny thing is the record all calls. Best to find a company that actually wants you to succeed.

Not The Best For The Price

Comments: Had useful features and scheduling but ultimately fell short of expectations

Pros:

It’s intuitive design and layout are easy on the eyes and pretty self explanatory

Cons:

Spam with phone calls from a salesman every day until he subscribe to their service

Housecall is awesome

Comments: It has been pretty good so far. Customer service is excellent.

Pros:

Everything !!!

Cons:

No P. O. ‘S !!!

Housecall Pro is the way to go

Pros:

It took less than thirty minutes to incorporate the software with my business. The software has many resourceful features for my business. Invoicing is a breeze and customers can pay directly from the link sent to their email.

Cons:

Integration was easy and I did not run into any problems with this software.

housecall pro review

Comments: overall i think housecall pro is great for small business owners as im always looking for ways decease the customer management workload which would give me more time on expanding the business

Pros:

what makes housecall pro standout is the customer management with invoicing,date and time of service needed

Cons:

there are times the app would freeze up preventing me from obtaining valuable customer information

I love it!

Comments: I love their features and capabilities, it's super helpful and I love it!

Pros:

It's super user friendly and easy to adjust to.

Cons:

I don't like the app, I prefer using this on a desktop but that is just user preference.

Was ok but now is a mess.

Comments: went from good to Ok to just been a mess. they get your deposit and keep the money for few daysto play with your money and 2 weeks later you get your payment when customer pay them same day.customer service the worse in the country,Mobile devices are not good with this application because you don't get full menu.super complicated to invoice when you try to collect a deposit and them copy that estimate to a job the deposit won't transfer and that create a mess, and yes it never accurate with QuickBooks. always gives errors. price gone way up and now is not worthy. all customer service now is a bot.

Pros:

Use to be good, never great, but some how for a small business help.

Cons:

worse customer service ever. plus a mess now,after 3 years I give up trying to synchronize my QuickBooks. since they open new office in Colorado this turn to a mess.it is impossible to talk to a real person if you are a customer already.only talk to a real person if you trying to sing on with them.

great option for an all in one product

Comments: an awesome product that fits most needs with little downsides.

Pros:

scheduling jobs in a customizable way tailored to our specific needs and adding attachments that help know more about a job when its being completed from when it was sold.

Cons:

it does not have inventory management. we have to use another app for this and there isnt anything that integrates in with housecall.

Housecall Pro for Professionals

Pros:

Scheduling appointments, billing and invoicing, and payment processing are done easily and comfortably from my phone.

Cons:

Nothing to dislike here! Housecall Pro is an excellent software program.

House call Pro use

Pros:

Housecall Pro stands out as a robust business management solution for home service professionals

Cons:

However, users may find the cost relatively high depending on their business needs

amazing

Pros:

the fee is very affordable, and it's value for your money.

Cons:

the chat bubble option is just there for aesthetics. they take forever to assist if at all.

The All-in-One Solution for Your Home Services Business".

Comments: it works quite well

Pros:

Simplified management of appointments, invoices and payments for home service companies.

Cons:

Relatively high monthly cost, depending on company size

Manages everything on fingers

Pros:

Housecall Pro organised everything easily. It scheduled multiple meetings and calls, perfectly generates invoices and best support in billing and pricing. Customer support solves every query it is an important factor. In it, someone is always available for help.

Cons:

Housecall Pro has no major downfall in it. If go through it in deep so mobile bugs collect my interest in it. but if ignore only that thing so it was the bucket of the facility which is easily understood by my staff members.

The expert tool for businesses when it comes to servicing and scheduling services for Properties

Comments: I used this in our company for our HVAC service and repair calls from customers and I liked the in-build tools and various options under one platform. Don't have to make multiple calls to receive, schedule, and dispatch for ONE service.

Pros:

This is best suited to very small to medium to large companies that provide HVAC repairs/services to customers. It has all the tools you need to Schedule, assign, dispatch, and notify customers among others.

Cons:

The accounting module takes some get used to and to setup the initial data in the software can be made easier.