--- description: Learn more about Pabau price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pabau Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Medical Software](/directory/20029/medical-practice-management/software) > [Pabau](/software/140062/pabau-crm) # Pabau Canonical: https://www.capterra.co.nz/software/140062/pabau-crm Page: 1 / 26\ Next: [Next page](https://www.capterra.co.nz/software/140062/pabau-crm?page=2) > Run your medical-led practice on one platform, from AI Scribe and ePrescribing to payments and growth tools. > > Verdict: Rated **4.6/5** by 617 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pabau? Trusted by 3,500+ medical-led practices, from solo providers to multi-location groups delivering private healthcare, dermatology, wellness, and aesthetic medicine. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 617 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Pabau ## Commercial Context - **Starting Price**: US$59.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Spanish - **Available Countries**: Australia, Belgium, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, Spain, United Arab Emirates, United Kingdom, United States ## Features - Appointment Management - Appointment Scheduling - Billing & Invoicing - Care Plan Management - Case Management - Client Management - Client Portal - Clinic Interoperability - Code & Charge Entry - Confirmations/Reminders - Customer Database - Decision Support Software - Document Management - Drug Reference Database - E-Prescribing - EMR/EHR - Faculty/Staff Management - For Medical Purposes - For Medical Spas - For Physical Therapy - For Salons and Spas - Formulary Management - Initial Assessments - Insurance Management - Medical History Records - Medication Alerts/Warnings - Medication History - Mobile Access - Multi-Location - Online Booking - Patient Intake - Patient Management - Patient Monitoring - Patient Portal - Patient Questionnaires - Physician Scheduling - Point of Sale (POS) - Practice Management - Prescription Renewal - Recurring Appointments - Reminders - Remote Treatment Planning - Reporting/Analytics - SMS Messaging - Secure Messaging - Self Service Portal - Telemedicine Software - Third-Party Integrations - Video Conferencing - Workflow Management ... and 32 more features ## Integrations (11 total) - Doctolib - Doctolib Médecin - GoCardless - Google Analytics 360 - Google Calendar - Google Tag Manager 360 - Mailchimp - Stripe - Xero - Zapier - ePractice ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Medical Software](https://www.capterra.co.nz/directory/20029/medical-practice-management/software) ## Related Categories - [Medical Software](https://www.capterra.co.nz/directory/20029/medical-practice-management/software) - [Dermatology EMR Software](https://www.capterra.co.nz/directory/32518/dermatology-emr/software) - [Patient Management Software](https://www.capterra.co.nz/directory/30780/patient-management/software) - [Electronic Medical Records Software](https://www.capterra.co.nz/directory/20028/electronic-medical-records/software) - [Medical Scheduling Software](https://www.capterra.co.nz/directory/30027/medical-scheduling/software) ## Alternatives 1. [ModMed](https://www.capterra.co.nz/software/124590/ema) — 4.4/5 (364 reviews) 2. [DocVilla](https://www.capterra.co.nz/software/203619/docvilla) — 5.0/5 (74 reviews) 3. [Carepatron](https://www.capterra.co.nz/software/195467/care-patron) — 4.4/5 (853 reviews) 4. [Practice Better](https://www.capterra.co.nz/software/159263/better) — 4.8/5 (96 reviews) 5. [Tebra](https://www.capterra.co.nz/software/129169/tebra) — 3.9/5 (1362 reviews) ## Reviews ### "Fantastic CRM" — 5.0/5 > **Joanne** | *8 January 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Pabau provides fantastic support to streamline my business with automation, strategic marketing, productivity insights, and enhanced patient management. > > **Cons**: Nothing in particular support is efficient when needed. > > Fantastic CRM with everything you need in one place. Great training platform and support when needed. ----- ### "The Backbone of My Clinic’s Success" — 5.0/5 > **Luisa** | *14 October 2025* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: What I like most about Pabau is how seamlessly it integrates every aspect of my clinic into one system, client records, scheduling, consent forms, marketing, and reporting. It’s intuitive, reliable, and continually improving. The support team are genuinely knowledgeable and proactive, always happy to help with advice or training. It’s made managing a busy aesthetic clinic so much more efficient and professional. > > **Cons**: There’s a bit of a learning curve at first because it’s such a comprehensive system, but once you get used to it, it’s incredibly efficient. Occasionally updates take a little getting used to, but the support team are always quick to guide you through any changes. > > Excellent. Pabau has been a game changer for my clinic, it keeps everything running smoothly and professionally. From managing patients and treatments to marketing and reporting, it’s all in one place and easy to use. The support team are brilliant, always responsive and genuinely care about helping your business succeed. After using it for years, I can confidently say it’s the best system out there for aesthetic clinics. ----- ### "Improved with Time and Support – A Mixed but Growing Experience" — 3.0/5 > **Uzair** | *12 May 2025* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: Comprehensive features for managing bookings, services, and patient records Clean and customisable booking page Excellent support from \[sensitive content hidden\], who helped optimise key elements like services, payments, layout, and organisation Improved user experience after personal onboarding sessions > > **Cons**: Initial setup was poorly explained and not very intuitive Support responses were slow and not always helpful during early stages Lack of clarity around payment deductions, which caused some confusion > > I've been using Pabau in my lifestyle medicine clinic for over a year. While the platform has evolved to become more useful to me, it did come with a few early challenges.Thanks to \[sensitive content hidden\]’s support, my overall experience has improved, and I’m now using the system with greater confidence. Pabau has the potential to be an excellent tool, but better onboarding and clearer communication would go a long way. ----- ### "great addition to smoothly running business" — 5.0/5 > **Raisa** | *4 February 2026* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: Easy to use and and good support from the team during the set up and ongoing. Covers all areas of running business at good price point. > > **Cons**: very slow at times and often comes up with issues. occasionally it is difficult to find the patient using telephone number > > easy diary management, good for patient record and concern forms, straightforward to use, helpful marketing features ----- ### "Great integrations and workflows, massively improved Pabau 2" — 5.0/5 > **Norman** | *4 November 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: integrated systems - Leads, Online bookings, Pabau Go mobile app for ipads.Flow throughs for patient pathways. Automated systems. Customer tickets to report issues and how quickly they get resolves, The more I use the system on a daily basis the more i get from the Pabau system, just sending a marketing email on broadcast is very easy. Implementing is easy with xero and other apps, follow this up with ticketed customer support that get actioned quickly 24/7 it is amazing. I have also used the community topics folder to recommend what is best to help the system and they have taken some great recommendations. > > **Cons**: The extras marketing plus, Care plus. using credits for the AI feature and how the system is moving forward with any more plus features to make that extra couples of £££. alomg with the price of the system does add up. > > Overall Pabau is great for what you need. when it is flowing through it works wonders, some of the features are amazing for the business, especially the braodcasts, online bookings and so much more. ----- Page: 1 / 26\ Next: [Next page](https://www.capterra.co.nz/software/140062/pabau-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/140062/pabau-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data