--- description: Learn more about Grade.us price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Grade.us Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Grade.us](/software/137378/grade-us) # Grade.us Canonical: https://www.capterra.co.nz/software/137378/grade-us Page: 1 / 11\ Next: [Next page](https://www.capterra.co.nz/software/137378/grade-us?page=2) > Easily generate, monitor and market online reviews on the sites important to your business. Make reviews work for you. > > Verdict: Rated **4.8/5** by 244 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Grade.us? Grade.us lets agencies and marketers manage hundreds of clients/locations in one dashboard. We cover industries including auto, healthcare, home and professional services, hospitality, retail \& more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 244 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Insight Integrity Group ## Commercial Context - **Starting Price**: US$110.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Solo Plan: For single location business owners and marketers starting to invest in their online reputation management. Starting at $110/month (includes 1 seat). Professional Plan: For Individual Marketers and Consultants. Starting at $180/month or $162/mo paid annually (includes 3 profiles - additional profiles at $60/month). Agency Plan: For Local Agencies, SEOs and Other Resellers. Starting at $400/month or $360/mo paid annually (includes 10 seats - additional seats start at $40/month). Partner/Enterprise: For Larger Agencies, Franchises and Brands. Starting at $2500/month or $2250/mo paid annually (includes 100 seats - additional seats start at $25/month). - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Polish, Portuguese, Romanian, Spanish - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - Campaign Management - Complaint Monitoring - Dashboard - Feedback Management - Negative Feedback Management - Reporting/Analytics - Response Management - Review Monitoring - Review Notification - Review Request - Review Sharing - SMS Messaging - Sentiment Analysis - Social Media Integration - Social Media Monitoring - Social Sharing - Survey/Poll Management ## Integrations (8 total) - Constant Contact - Drupal - HubSpot CRM - IFTTT - Joomla - Mailchimp - Meta for Business - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Customer Satisfaction Software](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software) ## Related Categories - [Customer Satisfaction Software](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software) - [Reputation Management Software](https://www.capterra.co.nz/directory/30750/reputation-management/software) - [Feedback and Reviews Management Software](https://www.capterra.co.nz/directory/31024/review-management/software) - [Social Media Marketing Tools](https://www.capterra.co.nz/directory/30781/social-media-marketing/software) - [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software) ## Alternatives 1. [Birdeye](https://www.capterra.co.nz/software/152997/birdeye) — 4.7/5 (702 reviews) 2. [NiceJob](https://www.capterra.co.nz/software/142037/nicejob) — 4.9/5 (202 reviews) 3. [ReviewTrackers](https://www.capterra.co.nz/software/140801/reviewtrackers) — 4.7/5 (172 reviews) 4. [Yotpo](https://www.capterra.co.nz/software/144389/yotpo) — 4.5/5 (375 reviews) 5. [Digital Air Strike](https://www.capterra.co.nz/software/215412/social-logix) — 4.5/5 (10 reviews) ## Reviews ### "This program works\!" — 5.0/5 > **Owen** | *9 August 2018* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: It contacts all my customers for me and gives them an option to reviewing my business > > **Cons**: has had a few glitches. Once customer got seven e mails instead of the three\! But the admins explained that this was a glitch. > > Very happy, it does as it says. Worth their fee. ----- ### "Great for agencies" — 5.0/5 > **Leslie** | *27 March 2019* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: I really liked Grade.Us and used it for over a year. It was simple to set up and to use. > > **Cons**: The cost was a little on the high side. But it has all the bells and whistles that other services don't have so it is worth the cost. ----- ### "Good value for the service" — 4.0/5 > **Lee'Ann** | *16 December 2018* | Marketing & Advertising | Recommendation rating: 6.0/10 > > **Pros**: I used this for a couple of years for my clients. The pros were the cost compared to other review platforms, and it was pretty easy to set up a drip campaign as well as set up the landing page for a client. > > **Cons**: What I disliked is that the landing pages were not found in search results, nor did the reviews show up on the knowledge panel on Google like other review sites do. The landing pages could have been a little more functional and robust as well. > > It was ok, I ended up cancelling it after a few years to upgrade to another platform. ----- ### "Simple UX Great Results\!" — 5.0/5 > **ashkan** | *22 September 2018* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I love the user-friendliness of the tool. Easy to integrate with small businesses and highly effective. > > **Cons**: I wish they'd expand on the offline tools they offer such as business cards, etc. The design options are limited. ----- ### "What Happened?" — 1.0/5 > **Lenny** | *4 September 2019* | Retail | Recommendation rating: 0.0/10 > > **Pros**: I used this software and it worked great for over 2 years > > **Cons**: Suddenly they doubled the price of my plan without notice after 2 years. > > They worked great for us until they doubled the price without notice. I emailed them asking why and to call me and got a poor explination of new services which I don't use. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.co.nz/software/137378/grade-us?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/137378/grade-us) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data