17 years helping New Zealand businesses
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About Tipalti
Tipalti is the only solution to automate your invoice processing alongside end-to-end accounts payable, global payments and procurement
I also appreciate being able to create unique Payee ID's.
Additionally, at times we're struggling with duplicate records since duplicate detection is based on ID and email.
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Filter reviews (137)
Tipalti AP Solution Review
Comments: Overall, it's been a great experience. It's easy to use, the implementation process was all good and going through the platform is very smooth and user friendly. It has QBO integration, which facilitates the coding in our accounting system, saving us a lot of time.
Pros:
It's very user friendly, and gives you control of everything that goes on. As well is very easy to generate reports and the support team is very responsive and helpful.
Cons:
There's some minimum for payments to specific countries that is kind of a limitation for the staff we have there which lead us to use other platforms. The 1099s have to be processed manually when working on the end of year filing.
Software selection proves a success
Comments: Overall, we are thrilled with selecting the right product for our business case. The staff are extremely helpful and flexible in ensuring it can meet our requirements with some tailoring as required.
Pros:
The ability to process invoices from time of receipt to actual payment. Ability to handle multi-entity as well as handling of invoice management for a HNW individual.
Cons:
UI not always that strong - could use some improvements in the structure of the tool and the user interface.
Alternatives Considered: Yokoy
Reasons for Choosing Tipalti: Not scalable
Switched From: Gmail and Airtable
Reasons for Switching to Tipalti: Yokoy doesn´t offer payment capabilities. Business Central just a bit heavy and not in line with our company size.
Not a great solution combined with Teampay
Comments: Overall it started out pretty good. As volume started to pick up and required purchase orders to be created through Teampay, we started seeing blatant sync/connection issues with Netsuite.
Pros:
The software functions pretty well on it's own, and handles invoice processing and vendor payment easily.
Cons:
We had a ton of issues with our connection between Teampay/Tipalti/Netsuite. We were sold Tipalti and Teampay as a package deal and they definitely have not lived up to the promise. Both softwares would function better on their own, but they need each other to be a full end to end procurement software.
Alternatives Considered: Airbase
Reasons for Switching to Tipalti: Tipalti was Netsuite partner of the year and seemed a bit more mature.
Tipalti as a pristine gateway
Comments: Overall, the software and business is exceeding expectations and can be a value to any company in e-commerce or other financial obligation settlement needs.
Pros:
The streamlined and ergonomic interface, together with global reach and end-user CRMs, make the payment obligations such an easy task, it's pratically effortless.
Cons:
Ocassional payments stuck with less calrity on the reasoning.
Approve E2E Solution
Pros:
Approve provides a quick integratetion solution that covers the mains procurement requirements, it helps us as a grown company to formalize our procurement process, provide online visibility of the requests, budget, and status easily in one place. Great product with a great team that cares for the customer requests and understand the needs that can improve Approve - can't wait for the new functions!
Cons:
Waiting for Invoice integration solutions, this will be awesome
Alternatives Considered: Coupa and NetSuite
Reasons for Switching to Tipalti: Provide a quick solution to the major of our needs and match price
A Great Solution For Managing Accounts
Pros:
It has made payment processing easy and the software has been great in handling accounts payable
Cons:
Tipalti has been smooth, and no issues.
Easy and professional invoicing software
Comments: A good work tool for all levels in invoicing and many others
Pros:
Invoicing is easy to do on software especially when you are initiated
Cons:
Not at all, I did not encounter any problems with this tool
Approve.com put us one step closer to adopting big-company workflows, without the complexity
Comments: my pain was mid-management were buying products without an organized approval workflow, and without them having transperancy as to how much of their budget is left on a monthly basis. I was afraid of implementing a process using our ERP as it's not friendly enough and I want to be an enabler of my peers - Approve.com definitely hit my sweet spot with their offering.
Pros:
- easy to onborad all the different stakeholders, no more approvals on slack or emails - transparecny on Actual vs. Budget for every stakeholder - suppliers onboarding saved us hours of the finance team every month
Cons:
- missing vitual credit cards - emails layout doesn't look good, images are too big etc. (I'm using MS outlook)
Great Payment Solution
Comments: We have a very complicated payout setup that used to take up to 5 days per month to complete. After integrating with Tipalti we've been able to reduce that to 1 day a month and significantly increase the accuracy and timeliness of payouts. The functionality provided relative to the cost is a steal. While we'd love to see more customization, they're working hard to release new features and we've been very pleased with the relationship so far.
Pros:
-Fairly easy to setup and integrate -Affordable -Good customer support -Visibility for vendors
Cons:
-Could allow for more customization -UI is a little antiquated but works
Fantastic Team, Company and Service
Comments: We need a payment solution for paying nearly 1,000 publishers all around the world and we needed it fast. It had to work, it had to work well and we didn't want to deal with all of the hassles that this workflow could potentially entail. Tipalti's team made it easy, answered all of our questions, put our minds at ease and most importantly, got the job done. After having gone through the process manually one time, we could easily see the clear advantages Tipalti brought to the table. And they keep exceeding expectations every day.
Pros:
Payments in different currencies Payments all around the world Different payment formats that the may require (ACH, wire, etc.) 1099 Handling
Cons:
None that come to mind
Approve.com is an example why you would rather buy a saas solution then build one
Comments: Approve .com has a great team of people, they understand the business of purchasing very well. the product has a NS interface which was very fast to implement. I love it!
Pros:
intuitive, easy to implement, flexible and has cool UI! Support is quick.
Cons:
Approve is growing startup and they are missing some features as admin page but they are delivering new features very fast .
Alternatives Considered: NetSuite
Reasons for Switching to Tipalti: Approve has a flexible approval cycle , much better UI and is very easy to use . no training is needed! An erp system would never be able to provide such an easy business flow which fits our requirement so Well.
Great way to pay worldwide
Comments:
We've used Tipalti since their early days and have been very happy with the services and features. I was looking for a way to pay our research contractors who live worldwide. We've paid people in more than 100 countries and with that needed to improve the efficiency of the process. We also had a concern that our worldwide payments are in compliance with money transfer regulations.
Tipalti brought a terrific money transfer solution that's very efficient and supports a variety of payment options. We implemented Tipalti into our payment process and have since transferred millions of dollars worldwide.
Pros:
Our researchers love the lower fees compared to just PayPal payments and the variety of money transfer choices. It's dependable and our researchers get paid in a dependable manner. The ability to capture payment details and tax forms without the headache of PCI compliance has been a big help for us.
Cons:
Sometimes it would be nice if more of the configuration options were available in the actual application. There are some choices and options that are not easily known unless you go back and forth with support.
Tipalti review
Comments: Overall Tipalti is great software and help us with our AP processl.
Pros:
We use Tipalti for AP and it is working great as they provide great approval work flow and payment process.
Cons:
One of the issues is reporting as Tipalti provide only hand full of standard reports.
Alternatives Considered: Coupa
Reasons for Switching to Tipalti: Price
Useful App
Pros:
it really helped me in my sales work. I saw its effect in my account works. I'm sure users will be satisfied.
Cons:
Except for a few minor mistakes, I just found the customer service flawed, other than that it was a good experience.
Improve their Financial Operations with Tipalti
Pros:
It has helped us automate and simplify our payments and other accounts payable process. It enabled our businesses to automate our invoice processing, payment reconciliation, and tax compliance, saving time and reducing the risk of errors, especially that we have worked with local and international companies.
Cons:
It's a bit complex, might need to invest more time in training and support.
Great tool to make multiple payments
Pros:
I've used Tipalti for the last three months. It's straightforward to manage and has allowed me to pay hundreds of new contractors located in different part of the world allowing them to choose between multiple payments methods for a reasonable fee. I love that contractors can create their own account by filling out their personal, tax and bank information, I can customize the app for them to receive notifications of the status of their payments. The invoice feature is one of the most valuable to me and has allowed me to streamline the process. Customer support is excellent.
Cons:
The only problems I have is that fee contractors needed to make several attempts to sign in and register in the platform for the first time; also the system does not prevent them from uploading the same invoice more than once. I would like to have the feature to create contractors massively; customer support helps me with this.
Taboola
Pros:
Approve makes the procurement process super simple. It is extremely easy to implement, has a flexible and accurate approval flow and contains all the exact features a valid process needs without the complexity of other tools in its domain. Above all it is very user friendly, providing its users a great and painless experience.
Cons:
We as early adopters encountered the natural teething pains of a brand new system. Still, we found an extremely supportive team at approve ready to cope with any problem or issue. It was definitely worth it.
Bringing order to chaos
Comments: Approve is the game-changer we were looking for in our quest to relieve several pain points - we didn't have a clear requisition flow and as the company grew it became an issue. Approvals by email, lack of visibility into available budgets and not being able to know your Budget status on the spot created a lot of problems. Our previous attempts to implement requisition/procurement solutions failed either due to the over-complexity of the widely familiar tools or due to lack of features in "lighter" products. Approve is just the right solution for us - it's SaaS, it's easy to use, it's intuitive. Their start-up,"can do" approach made them a great partner for us.
Pros:
Clarity of processes, easy and intuitive UX, flexible workflows, great team
Cons:
reporting interface needed some improvements, approval matrix set up was not fully available, but it's supposed to be resolved soon. Netsuite integration was not seamless at the beginning, but the team made all possible efforts to resolve it.
Tipalti's Approval Process
Pros:
Helps keep me aware of pending approvals and has all of the relevant data points displayed so that I don't have to go back to our CRM to confirm.
Cons:
Nothing really comes to mind as the system has always been reliable i.e. have never experienced downtime or had any connectivity issues.
Tipalti Response
3 years ago
Hi Roger, Your positive review for us is really greatly appreciated! It's amazing to note that you have no "cons" with using Tipalti, and we hope to continue that as we build toward even more user-friendliness and excellence with the product. Thank you!
Tipalti - Great AP System!
Comments: Paying bills on time and adding the proper approval workflows. Tipalti has solved both of these.
Pros:
Tipalti is very user friendly and easy to review and approve invoices, along with adding and adjust approval workflows. The reporting capabilities are very useful and easy to run as well.
Cons:
The implementation was a bit challenging, switching from bill.com to Tipalti but that's expected when transitioning to most products.
Tipalti Response
3 years ago
Hi Taylor, Thank you so much for the strong and positive review! We are super thrilled that you are finding the product easy to use, as well as making great use of the reporting capabilities! Our team appreciates your business, as well as your positive review.
very good payment automation with some improvements it could be excellent
Pros:
-easy to onboard new vendors/suppliers -easy to pay selected invoices in batches -easy to pickup the system, even for non acct types
Cons:
-doesn't sync with our ERP -doesn't automated 1099s yet -doesn't allow for multiple payment setups for same customer yet
Tipalti has been a great addition for us
Pros:
Tipalti has a very rich database of currencies and any potential changes are updated in real-time .We also work with a lot of contractors and I love how easy generating 1099 forms is .
Cons:
Once you create an invoice , it is very hard to make changes on it .Often it is better to start from scratch than to do edits .
Tipalti User
Comments: I think that technical support has improved and our inquiries have been attended promptly. I'm happy with the service
Pros:
The platform is very friendly and intuitive to use, the onboarding process facilitates compliance and international payments are good
Cons:
Fees are high and partial payments are not available
Regarding Tipalti experience
Comments: Tipalti helps us to send with ease the majority of wire transfers
Pros:
The ability to send low cost wire transfers (comparing to other payment providers) to almost 200 countries
Cons:
It is impossible to have multiple balances (USD, EUR, GBP etc.). The fees for currency conversion are high.
Tipalti Response
3 years ago
Thank you for your super positive review of our product! I have also passed your feedback along to our product team regarding multiple currency balances. We're glad that you're getting so much value as a Tipalti user!
A service true to its name
Comments: Eversince we switched to tipalti, sending funds is no longer considered a nightmare for me. What I like about them the most is that their customer service is very reliable and quick. They help you throughout whatever questions you have and they reply really quick.
Pros:
The product is easy to use and navigate. The provide all the necessary information needed and all possible questions you might have are readily available on their FAQ section. Their customer support is also quick and reliable.
Cons:
I dont really have any issues about the software. Weve been using it for so many years and we have no intention in switching to a different software.