Average Ratings
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Overall4.4 /5
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Ease of Use4.3 /5
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Customer Service4.8 /5
About Flo
Cloud-based solution designed to help temporary recruitment agencies manage all back-office functionality.
Learn more about FloShowing 25 reviews
Ross L.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality3 /5
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Customer Support5 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/07/2018
"Generally very good, we have had some training recently which was very useful."
Comments: Database, compliance, team use
Pros: Reasonably user friendly and easy to add users/modify. Easy to navigate around the features of the site.
Cons: We recently suggested some changes and certain elements that would benefit us as an agency, we are yet to hear back on if these are in the Flo pipeline etc. Certain compliance items are not acceptable and need to be uploaded under the wrong title. Personally don't like the side bars hiding when using the website, we prefer them to just be fixed.
- Reviewer Source
- Reviewed on 25/07/2018
Teri-lee H.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/11/2018
"Flo - User Friendly"
Comments:
Overall Flo is fantastic for our needs.
What is so great is you can be anywhere and have access on your phone which is an absolute bonus.
Pros: Creating time sheets and inputting hours couldn't be easier - Flo makes our jobs easier and we get things done quicker. Changing the consolidation time and day is great especially if you are way ahead or running behind.
Cons:
When inputting the hours there is no way of seeing the total pay for the candidates only the clients.
We always double check things and it would be nice to see both at the same time.
- Reviewer Source
- Reviewed on 15/11/2018
Verified Reviewer
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/07/2018
"Flo is a very easy to use and easy to manage. Very helpful customer service."
Comments: Quick & easy to use. I can't see any other software doing the job better than Flo.
Pros: Flo Solutions is a very reliable and easy software to use. For what we use it for which is mainly holding candidate information & booking people in for work it works really well.
- Reviewer Source
- Reviewed on 25/07/2018
Luke B.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support4 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/07/2018
"Very sleek and easy to use, makes the job a lot easier."
Comments: Makes working life a lot easier.
Pros: The software is only as good as the information in which you input into the system. It stores countless information which we can use to profile our candidates
Cons: The software doesn't allow a 'multi-deactivate' function, so when we are cleaning up our database you have to individually delete each candidate.
- Reviewer Source
- Reviewed on 25/07/2018
Susan G.
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Overall Rating4 /5
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Ease of Use3 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/07/2018
"overall good. Could do with a couple of tweeks but our account manager is very good and is helping."
Comments: We need this sort of software to run our business.
Pros: Ease of use. Flo support are very prompt. Our account manager is very attentive and listens to what we need.
Cons: Not being able to get everything we need from it. Cost and extra costs encountered when needing to change something.
- Reviewer Source
- Reviewed on 25/07/2018
Jay S.
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/11/2018
"flo for me"
Comments: Very positive, BUT please add a mapping function! otherwise great
Pros: flo is very easy to navigate through and easy to use. Temp Plan function is very useful which is what we use most.
Cons: Only gripe would be that within the Temp plan search function or even the candidate search by postcode function, it would be ideal to have a map (similar to multimap) with locations of all candidates.
- Reviewer Source
- Reviewed on 15/11/2018
Kamil W.
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Overall Rating1 /5
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Ease of Use2 /5
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Features & Functionality1 /5
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Customer Support3 /5
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Value for Money1 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/11/2018
"FLO for recruitment agency"
Comments: Poor, we only use it as a data base
Pros: notes for eligibility to work in the uk, this helps a lot, but probably that's about it
Cons: design, how to input hours, fact that everything has to be done manually. If you put someone as working 0600-1230 but standard template is 8 hours for morning shift, the system is not smart enough to calculate it's 6.5 hours. Also after allocating shift, you have to click to confirm every person, having 350 people every day, it's 350 clicks and page refreshes. Waste of time.
- Reviewer Source
- Reviewed on 15/11/2018
Sarah A.
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/11/2018
"Great product for recruitment"
Comments: Great product. Has many functions but it is a bit pricey for start up business. The customer service support is second to none.
Pros: Easy to use and training is provided when you purchase the software.
Cons: Quite pricey for a new start up business like mine
- Reviewer Source
- Reviewed on 15/11/2018
Dwayne J.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/11/2018
"Easy to use"
Comments: Payroll issues are made simple and all the information is basically in one place.
Pros: Very easy to navigate and enter information on the system.
Cons: That I cant print out worker lists for specific jobs.
- Reviewer Source
- Reviewed on 27/11/2018
Vicki S.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support4 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/07/2018
"Everything in one place to make like so much easier"
Comments: The most important aspect of this software is that we can all access information from wherever we are in real time and that more than one user can us the database at the same time.
Pros: I like that I can track candidates vetting, availability, bookings, timesheets and invoices all in one place. Also, that I can set reminders for myself and others using the system to ensure full compliance. I can look back at historical data and compare it with current data to look at trends in bookings.
Cons: I would like to be able to track half days easily, at the moment it is easy to track full days but not so easy to add half day (morning or afternoon availability) This would be a great help in the Education field where bookings can be either morning or afternoon.
- Reviewer Source
- Reviewed on 25/07/2018
Adam M.
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Overall Rating4 /5
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Ease of Use3 /5
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Features & Functionality3 /5
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Customer Support5 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/11/2018
"Audits"
Comments: We are using mostly for database and for some FLO payroll.
Pros: It’s good to have for a database system and an audit trail.
Cons: There’s some restrictions on the system.
- Reviewer Source
- Reviewed on 15/11/2018
Imran R.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/11/2018
"Does what it says on the tin"
Comments: Overall the experience has been fantastic and the ability to sign in when working off-site.
Pros: All the information in one place and easy to access.
Cons: No mobile friendly web site offered - did raise this with out account manager and hopefully they will take this onboard.
- Reviewer Source
- Reviewed on 27/11/2018
Sadie-skye B.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/11/2018
"Excellent Software"
Comments: Excellent team, helpful and always available straight away if you need advise. User friendly and look forward to many more years working with them.
Pros: Flo is fantastic, very easy to use, very rare that i have a problem.
Cons: I can honestly say nothing, Flo is so easy to use and user friendly.
- Reviewer Source
- Reviewed on 27/11/2018
Joe S.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/07/2018
"Flo is an excellent software device to keep track of your workers and records"
Pros: The fact that pay and charge rates are so easily visible and all the contact details are easily accessable.
Cons: It can't be accessed while offline and every time you refresh the page the order of the items reverts back to standard.
- Reviewer Source
- Reviewed on 25/07/2018
Victoria M.
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Overall Rating3 /5
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Ease of Use4 /5
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Features & Functionality3 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/07/2018
"Generally Flo is adiquate and easy to use, for what we need at the moment. More features are needed."
Comments: Unaware of benefits we get from using this software. Sorry
Pros: Quite clear, simple and easy to use. Customer service has been great and very quick and helpful when needed. We like the SMS message system.
Cons: The layout of the canidiate files can be improved, notes are at the bottom and can be missed when there is mulitiple users. When creating a new candidate you have to go back into it to add skills etc. It would be better if this was done at the same time. When searching you can't filter green or red availability, and it is in alphabetical order rather than distance from postcode for example. Some details have been removed from files in the past for example UTR number have just vanished when they have been added and saved multiple times - we never seemed to get to the bottom of this with customer support. You can't tell when the last time a candidate is contacted, actually spoken to. Would be good if we could filter candidates by this (most activity on the file) (These have been features on previous systems I have used previously)
- Reviewer Source
- Reviewed on 25/07/2018
Matt F.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to RecommendUnrated
- Reviewer Source
- Reviewed on 25/07/2018
"Excellent piece of software"
Pros: Flo allows us as a business to track all of our shifts. Thats one of the most important features for us as a business. Add in all the other tools and you've got everything you need in one place. Invoicing, payroll, reporting, compliance, everything you need to manage your agency in
Cons: None that I've found. Flo has everything we need all in one place. Having done a lot of research there is nothing like flo our there
- Reviewer Source
- Reviewed on 25/07/2018
Jon B.
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Overall Rating4 /5
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Ease of Use3 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 14/08/2018
"Feedback from Flo user"
Comments: overall good to use and suitable for our needs
Pros: able to add all the reliant information for our company needs in one place which complies with the data collection legislation.
Cons: would like to be able to open different sections without having to close section. so being able to open in separate box would be really useful but not available currently. I often need to know what shifts they have worked and the compliance details at the same time.
- Reviewer Source
- Reviewed on 14/08/2018
Matt Y.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/07/2018
"Flo has been an indispensable software for our business."
Pros: Ease of use, scalability, client interface. Offers a fantastic online timesheet process for our clients.
Cons: Staff scheduling on Temp Plan - Works well but not flexible in terms of setting up rolling shift patterns. Great if the shift pattern is fixed each week though.
- Reviewer Source
- Reviewed on 25/07/2018
Alex R.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality3 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/11/2018
"We would like to be able to Intergrate our flo contacts with our phone"
Comments: Has not realyl caused any business problems - and is very easy to use
Pros: How easy it is to use, it is simple and quick
Cons: very happy with Flo, I have not really found anything that i am disappointed with
- Reviewer Source
- Reviewed on 15/11/2018
Nick W.
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Overall Rating4 /5
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Ease of Use3 /5
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Features & Functionality4 /5
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Customer Support4 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/07/2018
"I find it very easy to use."
Comments: Easily accessible to find temps details. Payroll made easier.
Pros:
I like that you can upload all your temp[ workers with their ID's bank details etc.
So easy to upload and find any info you need.
Cons: When booking staff on temp plan you have to individually accept their weekly plan one at a time rather than clicking all highlighted in yellow. This would save a lot more time.
- Reviewer Source
- Reviewed on 25/07/2018
Liam G.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/07/2018
"Very easy to use, brilliant customer support and does everything we require from the system"
Comments: Cloud based so can be accessed anywhere
Pros: We have had the system for 5 months now and I'am very happy with the simplicity of the system, I have worked with a few different systems but Flo is the easiest and quickest to use, we are still finding new things about it today. We all feel producing and editing invoices and how easy it is to create an invoice is very good. The customer service (online chat) is very supportive and there hasn't been an issue that they have not resolved within minutes of asking, All round very impressed with the system so far.
Cons: We feel when the time sheet has been added to the system for our line of business we require to know the hourly pay rate we have put in (not always the same person inputting the hours that created the time sheet) unfortunately the system does not allow this but is not a major issue as we note down the pay rates when putting onto the system and everyone has access to this. We have also not found (there may be one but we have not accessed this yet) a final spreadsheet of all the time sheets accepted just as a quick check that our time sheets match the inputted time sheet but this has not created a huge issue and also something we have managed to work round.
- Reviewer Source
- Reviewed on 25/07/2018
Gary A.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/11/2018
"Great Software, easy to use, very secure"
Pros: Its very easy to navigate and find what I am looking for, when I need it quickly
Cons: I cannot deactivate more than one person at a time from your system, has to be done one by one.
- Reviewer Source
- Reviewed on 15/11/2018
Rebecca T.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/07/2018
"always reliable, never any issue."
Comments: convenience
Pros: compliance side of the website is the clearest and easier out of all the software we use, we really like this system
Cons: We have had no complaints in the system yet, we are going to keep working on the software and see if we have any cons
- Reviewer Source
- Reviewed on 25/07/2018
Natasha P.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality3 /5
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Customer Support5 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/11/2018
"Mostly good"
Comments: It is good but can sometimes have a few glitches in the system.
Pros: Easy to use and navigate around. Clear and colours that are used are good.
Cons: Not always working properly. Updating availability doesn't always work and checking if candidates are in jobs. Also extra options on main candidate page would be good, ie. showing what class driver they are.
- Reviewer Source
- Reviewed on 27/11/2018
Jodene C.
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Overall Rating4 /5
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Ease of Use3 /5
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Features & Functionality3 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/07/2018
"Easy to use"
Pros: That I can login anywhere at any time to source candidates , the upload of candidates is easy. You can search by skill set.
Cons: That I can't search candidates by payroll numbers. It can sometimes log you out for no apparent reason.
- Reviewer Source
- Reviewed on 25/07/2018