---
description: Learn more about Datadog price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Datadog Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Website Monitoring Software](/directory/10021/website-monitoring/software) > [Datadog](/software/135453/datadog-cloud-monitoring)

# Datadog

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> Cloud-based observability platform unifying infrastructure monitoring, APM, log management, user experience monitoring, and cloud.
> 
> Verdict: Rated **4.6/5** by 367 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Datadog?

Businesses of all sizes across technology, financial services, healthcare, e-commerce, media, telecommunications, pharma, automotive, and public sector industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 367 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Datadog
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Starts at $15 per host per month. Pay-as-you-go or subscription terms available. Service includes unlimited integrations per monitored host. 14-day free trial included in all plans. All plans include custom metrics and events. Pro plans include 13 months data retention, metric alerts, and email support.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Portuguese, Spanish
- **Available Countries**: Australia, Brazil, Denmark, France, Germany, India, Indonesia, Ireland, Israel, Japan, Mexico, Netherlands, Portugal, Singapore, South Korea, Spain, Sweden, United Arab Emirates, United Kingdom, United States

## Features

- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anomaly Detection
- Application Security
- Asset Tracking
- Availability Testing
- Capacity Management
- Compliance Tracking
- Correlation Analysis
- Customisable Dashboard
- Dashboard
- Data Aggregation
- Data Analysis Tools
- Data Collection
- Data Connectors
- Data Visualisation
- Device Auto Discovery
- Diagnostic Tools
- Event Logs
- Historical Trend Analysis
- IT Monitoring
- Incident Management
- KPI Monitoring
- Log Analysis Software
- Log Collection
- Log Management
- Multiple Data Sources
- Network Analysis
- Network Monitoring
- Pattern Detection and Recognition
- Performance Metrics
- Performance Monitoring
- Predictive Analytics
- Query Analysis
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Reporting/Analytics
- Resource Management
- Root Cause Analysis
- Search/Filter
- Server Monitoring
- Status Tracking
- Third-Party Integrations
- Threat Intelligence
- Trend Analysis
- Troubleshooting
- Uptime Reporting

... and 3 more features

## Integrations (32 total)

- AWS Cloud Development Kit (AWS CDK)
- AWS Lambda
- Amazon EC2
- Amazon EKS
- Amazon Elastic Container Service (Amazon ECS)
- Azure Databricks
- Azure Portal
- Bitbucket
- Claude
- Codex
- Cursor
- Elsevier Pure
- Google Cloud Console
- Google Cloud Storage
- Jam.dev

... and 17 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Website Monitoring Software](https://www.capterra.co.nz/directory/10021/website-monitoring/software)

## Related Categories

- [Website Monitoring Software](https://www.capterra.co.nz/directory/10021/website-monitoring/software)
- [Network Monitoring Tools](https://www.capterra.co.nz/directory/30019/network-monitoring/software)
- [Application Performance Management Tools](https://www.capterra.co.nz/directory/30208/application-performance-management-software/software)
- [Server Monitoring Tools](https://www.capterra.co.nz/directory/32713/server-monitoring/software)
- [IoT Analytics Platforms](https://www.capterra.co.nz/directory/32938/iot-analytics/software)

## Alternatives

1. [Site24x7](https://www.capterra.co.nz/software/168192/site24x7) — 4.7/5 (381 reviews)
2. [ManageEngine Log360](https://www.capterra.co.nz/software/175185/log360) — 4.7/5 (26 reviews)
3. [Splunk Enterprise](https://www.capterra.co.nz/software/94317/splunk) — 4.6/5 (264 reviews)
4. [Amazon CloudWatch](https://www.capterra.co.nz/software/204333/amazon-cloudwatch) — 4.5/5 (94 reviews)
5. [Elastic Stack](https://www.capterra.co.nz/software/149304/elasticsearch) — 4.6/5 (70 reviews)

## Reviews

### "Datadog: A platform for the ages" — 5.0/5

> **Marko** | *16 December 2024* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Search function is super quick, logs are easy to read and sort through
> 
> **Cons**: I honestly can't think of anything, it has everything we need
> 
> Support has been good, lots of native integrations with other platforms

-----

### "Datadog feedback" — 3.0/5

> **Ritesh** | *16 December 2024* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: UI experience is good. Data retrieval and visualisation is fast
> 
> **Cons**: Filtering logs is not very awesome. problems with multiline log ingestion
> 
> UI experience is good. Data retrieval and visualisation is fast. Filtering logs is not very awesome. problems with multiline log ingestion

-----

### "A powerful all-in-one observability platform (just watch the cost)" — 5.0/5

> **Kaynan** | *11 July 2026* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Datadog gives us a single pane of glass across our whole stack. I can jump from an APM trace to the exact logs and the host and container metrics behind a request without switching tools, which makes debugging production issues in our backend much faster. The dashboards are flexible, the out-of-the-box integrations covered almost everything we run, and monitors with alerting into Slack mean we usually hear about problems before users do. Distributed tracing across services has been especially valuable as our architecture grew.
> 
> **Cons**: Pricing is the big drawback: costs can climb quickly and unpredictably as you add hosts, custom metrics, and log ingestion, so you have to actively manage what you send. The sheer number of products and settings has a real learning curve, and getting sampling and index filters right takes effort. The UI can also feel heavy and occasionally slow when querying very large time ranges.
> 
> Datadog has become a core part of how we run and observe our backend. It replaced stitching together separate metrics, logs, and tracing tools with one correlated platform, which shortened incident resolution and gave the team much better visibility into production. The main thing to stay on top of is cost, but the depth and reliability have made it worth it for us.

-----

### "Data-dog’s best in the market, why?" — 4.0/5

> **Amol** | *17 December 2025* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: UI, how fast and reliable the integrations are, we haven't faced any massive issues till now in last 3 years
> 
> **Cons**: Cost, i think most of the customer might feel the same, for some organisation this becomes an burning issue. As when organisations try to cut cost they first go for any expensive tools they have and as far as i know the pricing model and cost is on a higher end in datadog
> 
> Its impressive good fast reliable. As most of the integrations are very easy to implement. Documentation clear, support is highly knowledgeable, public cloud supports is unbeatable, they do prove why they are on costlier end comparing to other tools available in the marker

-----

### "Datadog - Whose a Good Boy?\!? You Are\! Datadog Is\!" — 5.0/5

> **Drew** | *23 July 2026* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: Everything. Datadog is one of the most customizable, flexible, and malleable software suites that I have ever had the pleasure of using, and currently use. Amazing value for the money - you can get started on a ton of stuff for free, or extremely low cost - under $50.00. Customer support is great and they respond quickly - platform is super easy to use and the GUI is intuitive. Log searching andd data analysis are the strongpoints of Datadog - you can take an insane amount of data, and distill it quickly. You can do dev work as well in Datadog, and monitor pipelines. Datadog can also act as a SIEM and a log management solution for an EXTREMELY low barrier/cost to entry.
> 
> **Cons**: It is COMPLEX. I mean very, very complex. There are things that are extremely easy to use in Datadog, but overall, the entire suite is very sophisticated and complex. Some of the internal documentation isn't updated very often, so that you occasionally have setup instruction mismatches between their page and vendors.
> 
> Amazing. I genuinely have really only good things to say about the entire platform. Its robust, powerful, and allows anyone from novice to expert, to do what they need to get done.

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