---
description: Learn more about Slack price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Slack Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Slack](/software/135003/slack)

# Slack

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> Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \&amp; AI features.
> 
> Verdict: Rated **4.7/5** by 24071 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Slack?

Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 24071 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Slack
- **Location**: San Francisco, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$8.75
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below:&#10;&#10;Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly)&#10;&#10;Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly)&#10;&#10;Enterprise Grid: contact Slack for custom pricing details
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Japanese, Spanish
- **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more

## Features

- Access Controls/Permissions
- Activity/News Feed
- Audio Calls
- Audio Capture
- Calendar Management
- Call Routing
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Sharing
- Discussions/Forums
- Document Management
- Drag & Drop
- Employee Directory
- Encryption
- File Sharing
- Full Text Search
- Knowledge Base Management
- Live Chat
- Meeting Management
- Member Directory
- Messaging
- Mobile Access
- Moderation
- Multi-Channel Communication
- Multi-User Collaboration
- Multiple Data Sources
- Notes Management
- Presentation Streaming
- Private Chat
- Real Time Synchronisation
- Real-Time Chat
- Real-time Consumer-facing Chat
- Recording
- Remote Access/Control
- Remote Support Software
- Scheduling
- Screen Capture
- Screen Recording Software
- Search/Filter
- Surveys & Feedback
- Task Management
- Transcripts/Chat History
- Troubleshooting
- Two Way Audio & Video
- Two-Way Audio & Video
- Video Chat
- Video Conferencing

... and 14 more features

## Integrations (187 total)

- 5pm
- Aha\!
- Airbrake
- Aircall
- Airtable
- Amplitude
- Any.do
- AppSignal
- Asana
- Assembla
- Automile
- Azuqua
- AzureDesk
- BambooHR
- Baremetrics

... and 172 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Sales Enablement Software](https://www.capterra.co.nz/directory/30798/sales-enablement/software)

## Related Categories

- [Sales Enablement Software](https://www.capterra.co.nz/directory/30798/sales-enablement/software)
- [Sales Engagement Platforms](https://www.capterra.co.nz/directory/32195/sales-engagement-platform/software)
- [Screen Recording Software](https://www.capterra.co.nz/directory/31975/screen-recording/software)
- [Content Collaboration Platforms](https://www.capterra.co.nz/directory/32935/content-collaboration/software)
- [Internal Communication Software](https://www.capterra.co.nz/directory/31543/employee-communication-tools/software)

## Alternatives

1. [Microsoft Teams](https://www.capterra.co.nz/software/168668/microsoft-teams) — 4.5/5 (10975 reviews)
2. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5120 reviews)
3. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17519 reviews)
4. [Google Meet](https://www.capterra.co.nz/software/176572/google-hangouts) — 4.5/5 (12089 reviews)
5. [Asana](https://www.capterra.co.nz/software/120550/asana-pm) — 4.5/5 (13555 reviews)

## Reviews

### "A.Nott 6+ Years Slack Experience Explained in a Survey" — 5.0/5

> **Alexandra** | *24 October 2024* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: Slack for the past 6+ Years has been a reliable tool for instant messaging, team collaboration, large file sharing and audio conferencing.&#10;The newly updated feature (VC) enables me to schedule and join corporate meetings from anywhere over the internet.
> 
> **Cons**: If overall rating was exceeding 10 \*, I would have rated it high since vendor keeps updated the platform everyday.

-----

### "We barely use emails now" — 5.0/5

> **Nico** | *22 March 2019* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Allowing me to set a reminder on every single message is for me really useful. &#10;When a colleague ask you to do something for him but you simply don't have the time right now, just set a reminder with 2 clicks and you are sure to not forget to do it later.
> 
> **Cons**: Not working offline. Being able to read some messages while being offline (like in a plane) if you had the app already open would be really nice.
> 
> We use it as our way of communication within the company. Especially as we do remote work, it makes it way easier than emails or other chat systems as it integrates well with other services. We have for example a channel plugged to our Crashlytics service sending me a message every time we have a bug. Really useful to stay on top of things.

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### "Love, love, love Slack\!" — 5.0/5

> **Tyra** | *14 April 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I absolutely love Slack-- I don't know what I would do without it. I love that it has been to heavily adopted by my company-- we use it jsut as much as email if not slightly more. I love all of the innovation they have been doing with AI as well.
> 
> **Cons**: I really don't have much to say about Slack in regard to what I do not like. From time to time, I experience what seems to be a bug with their notifications in app-- it says I have many unread messages, but I am all caught up, this generally solves itself and is not an issue that is interfering with my use of he tool.
> 
> I love Slack. It's the first thing I check in the morning when I am ready to start my work day, and it's the last thing I check before logging off for the day. It's super dependable and I love using it every day.

-----

### "Slack over 4 years" — 5.0/5

> **Rakhi** | *1 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: it makes collaboration feel effortless—quick questions get answered fast, and it reduces the need for unnecessary meetings. I also really appreciate the way channels create a shared “team memory”: decisions, context, links, and updates are easy to find later, which is a huge help when you’re juggling multiple projects.
> 
> **Cons**: Slack can quietly create a “always-on” feeling—because messages move fast, it’s easy to feel pressure to respond immediately even when you’re deep in focused work. Another pain point is that important information can get trapped in threads and DMs; if something isn’t documented elsewhere, it can become hard to rediscover later, especially when channel volume is high and older context gets buried.
> 
> My experience with Slack has been very positive. It’s one of the best tools for day-to-day team communication and quick coordination, and it keeps work moving without a lot of friction. It does take some discipline (good channel hygiene, using threads, and knowing when to move things to docs), but when used well it’s a huge productivity boost.

-----

### "I like slack" — 3.0/5

> **Samer** | *10 March 2026* | Computer Software | Recommendation rating: 6.0/10
> 
> **Pros**: It is a nice platform to communicate and organise a community or multiple communities in groups and workspaces.
> 
> **Cons**: The user interface is a little bit complex, and I find other platforms simpler and more useful to use.
> 
> It is nice, but I do not use it so often, and I am happy to have it in my software stack and connect to colleagues on it.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/135003/slack)

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| de-AT | <https://www.capterra.at/software/135003/slack> |
| de-CH | <https://www.capterra.ch/software/135003/slack> |
| en | <https://www.capterra.com/p/135003/Slack/> |
| en-AE | <https://www.capterra.ae/software/135003/slack> |
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| en-CA | <https://www.capterra.ca/software/135003/slack> |
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| en-IN | <https://www.capterra.in/software/135003/slack> |
| en-NZ | <https://www.capterra.co.nz/software/135003/slack> |
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| en-ZA | <https://www.capterra.co.za/software/135003/slack> |
| es | <https://www.capterra.es/software/135003/slack> |
| es-AR | <https://www.capterra.com.ar/software/135003/slack> |
| es-CL | <https://www.capterra.cl/software/135003/slack> |
| es-CO | <https://www.capterra.co/software/135003/slack> |
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| nl | <https://www.capterra.nl/software/135003/slack> |
| nl-BE | <https://www.capterra.be/software/135003/slack> |
| pt | <https://www.capterra.com.br/software/135003/slack> |
| pt-PT | <https://www.capterra.pt/software/135003/slack> |
| sv | <https://www.capterra.se/software/135003/slack> |

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