--- description: Learn more about Slack price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Slack Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Slack](/software/135003/slack) # Slack Canonical: https://www.capterra.co.nz/software/135003/slack Page: 1 / 970\ Next: [Next page](https://www.capterra.co.nz/software/135003/slack?page=2) > Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features. > > Verdict: Rated **4.7/5** by 24225 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Slack? Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24225 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - Access Controls/Permissions - Activity/News Feed - Audio Calls - Audio Capture - Calendar Management - Call Routing - Chat/Messaging - Chatbot - Collaboration Tools - Commenting/Notes - Communication Management - Content Management - Content Sharing - Discussions/Forums - Document Management - Drag & Drop - Employee Directory - Encryption - File Sharing - Full Text Search - Knowledge Base Management - Live Chat - Member Directory - Mobile Access - Moderation - Multi-Channel Communication - Multi-User Collaboration - Multiple Data Sources - Notes Management - Presentation Streaming - Private Chat - Real Time Synchronisation - Real-Time Chat - Real-time Consumer-facing Chat - Recording - Remote Access/Control - Remote Support Software - Reporting/Analytics - Scheduling - Screen Capture - Screen Recording Software - Screen Sharing - Search/Filter - Surveys & Feedback - Task Management - Transcripts/Chat History - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing ... and 14 more features ## Integrations (183 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... and 168 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Sales Enablement Software](https://www.capterra.co.nz/directory/30798/sales-enablement/software) ## Related Categories - [Sales Enablement Software](https://www.capterra.co.nz/directory/30798/sales-enablement/software) - [Sales Engagement Platforms](https://www.capterra.co.nz/directory/32195/sales-engagement-platform/software) - [Screen Recording Software](https://www.capterra.co.nz/directory/31975/screen-recording/software) - [Content Collaboration Platforms](https://www.capterra.co.nz/directory/32935/content-collaboration/software) - [Internal Communication Software](https://www.capterra.co.nz/directory/31543/employee-communication-tools/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.co.nz/software/168668/microsoft-teams) — 4.5/5 (11167 reviews) 2. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5318 reviews) 3. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17741 reviews) 4. [Google Meet](https://www.capterra.co.nz/software/176572/google-hangouts) — 4.5/5 (12181 reviews) 5. [Bitrix24](https://www.capterra.co.nz/software/113540/bitrix24) — 4.2/5 (1006 reviews) ## Reviews ### "What’s Slack? My Feedback is Entirely Based on My True Decade Experience" — 5.0/5 > **Kalkidan** | *7 October 2026* | Outsourcing/Offshoring | Recommendation rating: 10.0/10 > > **Pros**: For over ten years now, it has been super easy to conduct internal communications, schedule online meetings and share large files all-in-one place via Slack. > > **Cons**: I don’t have anything negative that I realize when using Slack to send and receive instant direct messages. > > My experience with Slack is exceptional - I use it on a daily basis to send and receive DMS in real-time. ----- ### "A.Nott 6+ Years Slack Experience Explained in a Survey" — 5.0/5 > **Alexandra** | *24 October 2024* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Slack for the past 6+ Years has been a reliable tool for instant messaging, team collaboration, large file sharing and audio conferencing. The newly updated feature (VC) enables me to schedule and join corporate meetings from anywhere over the internet. > > **Cons**: If overall rating was exceeding 10 \*, I would have rated it high since vendor keeps updated the platform everyday. ----- ### "We barely use emails now" — 5.0/5 > **Nico** | *22 March 2019* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Allowing me to set a reminder on every single message is for me really useful. When a colleague ask you to do something for him but you simply don't have the time right now, just set a reminder with 2 clicks and you are sure to not forget to do it later. > > **Cons**: Not working offline. Being able to read some messages while being offline (like in a plane) if you had the app already open would be really nice. > > We use it as our way of communication within the company. Especially as we do remote work, it makes it way easier than emails or other chat systems as it integrates well with other services. We have for example a channel plugged to our Crashlytics service sending me a message every time we have a bug. Really useful to stay on top of things. ----- ### "Slack: Essential for remote work productivity...and employee engagement" — 5.0/5 > **Alicia** | *3 September 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Since 2020, I've worked remotely as a business developer across two digital services companies. Slack has huge gains for my formal work (e.g., channel-specific topics by deals and projects; a customizable canvas for each channel to link helpful resources; the Huddle feature for impromptu calls; seamless integration with mobile; tons of personalization features to make it right for my workday - hello Focus Mode -; integrations, like with Google Suite that make is easy to share files...the list goes on) And it's also great for employee engagement, especially in a remote setting. With the right people contributing to an engaging company culture, Slack keeps the workday interactive and, dare I say, fun. We have channels to discuss hobbies and special interests, like our corporate Fantasy Football league, book clubs, and channels for working parents to commiserate, encourage one another, and remind us all when it's time to sign the kids up for summer camp (the right answer is February, every year). This is where the magic happens. As an elder millennial, I just love it. I'm efficient with work, and it brings back the best bits of the AIM I grew up on...but for work. It's also super reliable. Over the years and across countries, I've used Slack, I don't think I've ever experienced an outage. > > **Cons**: Honestly, not much. The only time I get frustrated with it is when I need to invite partners (from external companies) into our workspace for targeted deal collaboration. When those folks come from organizations stuck with Teams, it's not easy to get them to adopt it for a limited time, even though it's easy enough to add them to the dedicated Slack workspace. > > Slack has been part of the corporate toolkits of the companies I've worked for since 2017 (across three different companies, from Silicon Valley to digital services work in the government contracting industry). I've used it while working 100% in-office at a globally distributed company; when a company was transitioning to remote during the pandemic's height; and now, at a company that has been remote-first since its inception in 2016. After I used it for the first time at one job, I started asking during interviews whether they used Slack, because I knew it'd be a difference-maker in my onboarding and overall day-to-day expereince. Also, since I started using it in 2017, I've been impressed with the feature rollouts over the years. It hasn't stalled, never gets stale, and keeps getting better. I've never been responsible for comparing Slack to other tools or reviewing corporate pricing, so I don't know the overall value for the money in dollars and cents, but as far as employee engagement goes, companies should seriously consider adopting it. ----- ### "Efficient Team Communication and Collaboration Tool" — 5.0/5 > **Mohammed** | *18 June 2026* | Research | Recommendation rating: 10.0/10 > > **Pros**: Slack makes team communication fast and organized with channels, direct messaging, and integrations. > > **Cons**: Notifications can become overwhelming, and some useful features are limited in the free version. Update this features > > Slack has been a reliable communication platform for collaborating with teams, sharing files, and staying updated on projects. Its channel-based structure keeps conversations organized and easy to follow. ----- Page: 1 / 970\ Next: [Next page](https://www.capterra.co.nz/software/135003/slack?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/135003/slack) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data