--- description: Learn more about Act! price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Act! Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Act\!](/software/133171/act) # Act\! Canonical: https://www.capterra.co.nz/software/133171/act Page: 1 / 36\ Next: [Next page](https://www.capterra.co.nz/software/133171/act?page=2) > Act\! Advantage is an all-in-one, full front-office CRM solution that unites sales, marketing, and customer management. > > Verdict: Rated **3.9/5** by 868 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Act\!? Act\! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized, and turn relationships into results. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 868 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Act\! - **Location**: St. Petersburg, US - **Founded**: 1987 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Act\! offers both cloud-based and on-premises CRM, email marketing and marketing automation solutions, designed for individuals and small to medium-sized businesses (SMBs). - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German - **Available Countries**: France, Germany, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - Appointment Scheduling - Batch Processing - CRM - Calendar Management - Calendar/Reminder System - Campaign Analytics - Campaign Management - Collaboration Tools - Commenting/Notes - Contact Database - Contact Management - Customer Database - Customisable Reports - Data Import/Export - Data Security - Document Storage - Drip Campaigns - Email Management - Email Marketing - For Insurance Industry - Insurance Management - Interaction Tracking - Landing Pages/Web Forms - Lead Management - Lead Qualification - Marketing Automation - Mobile Access - Multi-Channel Communication - Multi-Channel Marketing - Performance Metrics - Pipeline Management - Quotes/Estimates - ROI Tracking - Reporting & Statistics - Reporting/Analytics - Sales Activity Management - Sales Forecasting - Sales Pipeline Management - Search/Filter - Segmentation - Shared Contacts - Social Marketing - Social Media Integration - Task Management - Template Management - Third-Party Integrations - Website Visitor Tracking - Workflow Management ... and 4 more features ## Integrations (24 total) - BigCommerce - Dropbox Business - Ecwid - Eventbrite - FreshBooks - Freshdesk - Google Contacts - Google Workspace - Instagram - LinkedIn for Business - Meta for Business - Microsoft 365 - Microsoft Outlook - QuickBooks Online - Shopify ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software) - [Marketing Automation Software](https://www.capterra.co.nz/directory/6/marketing-automation/software) - [Sales Force Automation Software](https://www.capterra.co.nz/directory/12/sales-force-automation/software) - [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software) - [Contact Management Software](https://www.capterra.co.nz/directory/30016/contact-management/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.nz/software/152373/hubspot-crm) — 4.5/5 (4455 reviews) 2. [Zoho CRM](https://www.capterra.co.nz/software/155928/zoho-crm) — 4.3/5 (6969 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.co.nz/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.co.nz/software/61368/salesforce) — 4.4/5 (18771 reviews) 5. [Dynamics 365](https://www.capterra.co.nz/software/157279/dynamics-365) — 4.4/5 (5817 reviews) ## Reviews ### "Act\! is still our go to software" — 5.0/5 > **Victor** | *27 January 2025* | Primary/Secondary Education | Recommendation rating: 8.0/10 > > **Pros**: Act\! allows the entry of up to date notes and a quick way to review the history of a contact. I have also been able to customize the data fields to suit my company's needs. > > **Cons**: I have found a work-around to enable the dialer to work with an external USB modem but it is not straight forward. > > We have incorporated Act\! into our office and it has been vital software for our customer relations department for over 25 years. ----- ### "Love My ACT\!" — 5.0/5 > **Janet** | *18 March 2026* | Public Relations & Communications | Recommendation rating: 10.0/10 > > **Pros**: ACT\! is the most powerful, versatile and convenient business building tool I have ever found. What I like best is the fact that I can find ANYTHING in my database in seconds - before someone finishes telling their name when they call, I have found their record and scanned the notes. It's awesome. > > **Cons**: There's nothing I don't like about ACT\! but as an independent contractor, there are features in ACT\! I have no use for, like marketing automation and reporting. And I still don't know what the Timeline is for. > > I have been using ACT\! for 30 years and I will never switch to another CRM. I started with version 3.0 on the desktop and now use the version 26 in the cloud. Overall, the tech support to excellent and extremely reasonably priced. I now work remotely for a business 1,500 miles away and send them daily reports on my activities. I really appreciate the ease of creating Excel files from ACT\! lookups; this used to be very cumbersome but now it's just a matter of clicking an icon. Great\! ----- ### "No decent or easy profit Pipeline reports from Opportunities." — 3.0/5 > **Flynn** | *25 April 2025* | Hospital & Health Care | Recommendation rating: 3.0/10 > > **Pros**: Price \& ease of use. We've been using for 13+ years. Still a dog. A good dog, but still a dog. > > **Cons**: Clunky, dated software and no good method to show actual PROFIT pipeline. > > It works for tracking Opportunities, contacts and history. ----- ### "ACT Review 1" — 5.0/5 > **Ronald** | *10 February 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The User Interface is clean and to the point. Nice formatting and easy to understand the tabs. A super big plus. > > **Cons**: It seems to log me out on a regular basis. I would like it to stay open longer if possible. It would also be great to get more tutorials. > > WOW\! I go back 20 plus years - all the way back to ACT 6.0 Desktop. I have used many other CRM but always come back to ACT. It is such a great CRM - especially for databases that you want to tag for different industry sectors, mailing lists. etc. ----- ### "ACT is the best solution for small business for your Customer Database Management" — 5.0/5 > **Myles** | *24 March 2026* | Mechanical or Industrial Engineering | Recommendation rating: 7.0/10 > > **Pros**: Unlike Salesforce that becomes a monster that you have to "feed" and becomes the purpose, ACT is a Great Tool\! > > **Cons**: Customer Service is great when you get them on the phone, but sometimes it can take a few days. Everything is resolved. > > I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he started, we got everything resolved pretty quick. ----- Page: 1 / 36\ Next: [Next page](https://www.capterra.co.nz/software/133171/act?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/133171/act) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data