--- description: Learn more about Pipedrive price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pipedrive Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Sales Performance Management Software](/directory/33455/sales-performance-management/software) > [Pipedrive](/software/132666/pipedrive) # Pipedrive Canonical: https://www.capterra.co.nz/software/132666/pipedrive Page: 1 / 123\ Next: [Next page](https://www.capterra.co.nz/software/132666/pipedrive?page=2) > Customer relationship management solution that helps businesses with lead management, sales automation, email segmentation, and more. > > Verdict: Rated **4.5/5** by 3044 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pipedrive? Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3044 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Pipedrive - **Location**: London, UK - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pipedrive offers four main CRM plans: Lite, Growth, Premium, and Ultimate. We recommend that you carefully evaluate your business needs and consider the features offered in each plan before deciding which CRM pricing model to choose. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Dutch, English, Estonian, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian - **Available Countries**: Albania, Algeria, American Samoa, Andorra, Argentina, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Cambodia, Cameroon and 118 more ## Features - AI/Machine Learning - Appointment Management - Automated Responses - CRM - Campaign Management - Chatbot - Client Tracking - Collaboration Tools - Communication Management - Contact Management - Customer Database - Customer History - Customer Segmentation - Data Entry - Donor Management - Email Marketing - Email Tracking - Feedback Management - For Financial Institutions - For Insurance Industry - Goal Setting/Tracking - Interaction Tracking - Landing Pages/Web Forms - Live Chat - Marketing Automation - Mobile Access - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Language - Natural Language Processing - Onboarding - Online Forms - Performance Metrics - Personalisation - Predictive Analytics - Real-time Consumer-facing Chat - Reporting & Statistics - Reporting/Analytics - Sales Activity Management - Sales Reports - Scheduling - Search/Filter - Shared Contacts - Subscriber Management - Survey/Poll Management - Task Management - Time on Site Tracking - Transcripts/Chat History - Usage Tracking/Analytics - Visual Analytics ... and 68 more features ## Integrations (99 total) - APIANT - Act-On - ActiveCampaign - ActiveDEMAND - ActiveIQ - Acuity Scheduling - Aircall - Apollo.io - Asana - Bedrock Data - Calendly - CallHippo - Callmaker - Crossbeam - Cyclr ... and 84 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Sales Performance Management Software](https://www.capterra.co.nz/directory/33455/sales-performance-management/software) ## Related Categories - [Sales Performance Management Software](https://www.capterra.co.nz/directory/33455/sales-performance-management/software) - [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software) - [Sales Force Automation Software](https://www.capterra.co.nz/directory/12/sales-force-automation/software) - [AI Sales Assistant Software](https://www.capterra.co.nz/directory/34135/ai-sales-assistant/software) - [Contact Management Software](https://www.capterra.co.nz/directory/30016/contact-management/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.nz/software/152373/hubspot-crm) — 4.5/5 (4455 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.co.nz/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.co.nz/software/61368/salesforce) — 4.4/5 (18771 reviews) 4. [Zoho CRM](https://www.capterra.co.nz/software/155928/zoho-crm) — 4.3/5 (6969 reviews) 5. [EngageBay CRM](https://www.capterra.co.nz/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) ## Reviews ### "Pipedrive on a brazilian tech startup - Review" — 5.0/5 > **Lucas** | *6 March 2025* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: pipedrive have a clean and intuitive design that makes it easy to navigate Have some great and easy intregations like email, calendars, and marketing software is great for Sales Tracking > > **Cons**: is pricey for small teams The reporting options could be more robust > > Pipedrive has been a solid experience for me. It’s definitely made managing my sales process smoother and more organized, i have used pipedrive on a tech startup, in my opinion pipedrive has been the best choice for te integration of the team activities ----- ### "Easy and effective" — 5.0/5 > **Michael** | *22 February 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I like that there’s multiple ways to document details for a client. I like the note section I like being able to have a source ID to connect my account to a wrap easily. > > **Cons**: I would like better reporting availability options so I can see different levels of how the pipeline is being done, especially in the won my section > > Great I love how easy it is to use. I would highly recommend it to someone who’s beginning a new CRM. ----- ### "Pipedrive customer service is so bad, that it ruins the product" — 1.0/5 > **keith** | *5 March 2025* | Computer Hardware | Recommendation rating: 3.0/10 > > **Pros**: pipedrive has a lot of features and is easy to use > > **Cons**: pipedrive customer service is utter garbage, I have been locked out of my primary account for days. They will not call you and if you cant log in then you cannot chat. and their AI support is idiotic at best. > > not good, I have spent a long time using it, and for example I had accidentally set up an account that i did not use, and it was obivous, and they would not refund me even though they could see that I had an account I was using under the same email. ----- ### "User-friendly CRM" — 5.0/5 > **Mirjam** | *4 March 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The search function at the top is great. I use it all the time to find contacts, deals and organizations. I like how the data on leads, deals, persons and organizations all are can be customized and linked together. > > **Cons**: I use Pipedrive as a marketer. The basics are covered (what we need for now) but I miss good reports for newsletters and the ability for tracking clicks from newsletters to our website. > > I find it very user-friendly. The documentation is thorough and helpful. The few times I have a question I can chat with support and they are quick to help me. ----- ### "Pipedrive Offers Deal Clarity" — 5.0/5 > **Ryan** | *8 April 2025* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Clearly and visually see my deal pipeline > > **Cons**: It might be more than I need right now in a CRM > > Overall, I'm using Pipedrive to track deals for about $650K in revenue. Being able to move deals down the pipeline is helpful. ----- Page: 1 / 123\ Next: [Next page](https://www.capterra.co.nz/software/132666/pipedrive?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/132666/pipedrive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data