---
description: Learn more about SailPoint price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: SailPoint Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Identity Management Software](/directory/30777/identity-management/software) > [SailPoint](/software/130835/identityiq)

# SailPoint

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> SailPoint is a secure identity platform that allows organizations to manage and secure access to critical data and applications.
> 
> Verdict: Rated **4.2/5** by 13 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses SailPoint?

SailPoint's AI-driven security platform provides the autonomous governance that solves the needs for the modern enterprise.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 13 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SailPoint Technologies
- **Founded**: 2005

## Commercial Context

- **Starting Price**: US$75,000.00
- **Pricing model**: Per User
- **Pricing Details**: Please contact SailPoint directly for pricing details.
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Japanese, Portuguese, Spanish
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, Colombia, Finland, France, Germany, Hong Kong SAR China, Ireland, Japan, Luxembourg, Netherlands, New Zealand, Norway, Peru, Portugal and 6 more

## Features

- Access Certification
- Access Controls/Permissions
- Access Management
- Alerts/Notifications
- Compliance Management
- Credential Management
- Data Discovery
- Password Management
- Policy Management
- Privileged Account Management
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Risk Analysis
- Risk Assessment
- Risk Management
- Self-Service Access Request
- Single Sign On

## Integrations (14 total)

- Aha\!
- BMC Helix CMDB
- BMC Helix ITSM
- BambooHR
- Box
- Cloudflare
- Coupa
- CyberArk Privileged Access Management Solutions
- Google Cloud
- Jira
- PingFederate
- ServiceNow
- Snowflake
- Splunk Enterprise

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Identity Management Software](https://www.capterra.co.nz/directory/30777/identity-management/software)

## Related Categories

- [Identity Management Software](https://www.capterra.co.nz/directory/30777/identity-management/software)
- [Cloud Security Software](https://www.capterra.co.nz/directory/31344/cloud-security/software)
- [Access Governance Software](https://www.capterra.co.nz/directory/32418/access-governance/software)
- [Governance, Risk and Compliance (GRC)](https://www.capterra.co.nz/directory/30656/grc/software)
- [Data Governance Software](https://www.capterra.co.nz/directory/30854/data-governance/software)

## Alternatives

1. [Okta](https://www.capterra.co.nz/software/119653/okta) — 4.7/5 (930 reviews)
2. [JumpCloud Directory Platform](https://www.capterra.co.nz/software/175092/jumpcloud-daas) — 4.6/5 (264 reviews)
3. [tenfold](https://www.capterra.co.nz/software/1020579/tenfold) — 4.5/5 (66 reviews)
4. [Auth0](https://www.capterra.co.nz/software/154900/auth0) — 4.7/5 (137 reviews)
5. [1Password](https://www.capterra.co.nz/software/176113/1password) — 4.7/5 (2123 reviews)

## Reviews

### "SailPoint: The best IAM tool." — 4.0/5

> **Abhishek** | *20 July 2023* | Accounting | Recommendation rating: 9.0/10
> 
> **Pros**: There are a lot of things I liked about this product among all the best is the customization that the product allows me in my organization we have customized the Joiner, Mover and Leaver.
> 
> **Cons**: Sometimes the product behaves very abnormal because of the cache issues which the team is working on it.
> 
> So my conclusion is one should definitely go for SailPoint without any second thought as its helping organization in managing there identities securely.

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### "A secure identity management software" — 4.0/5

> **Nana Kwame** | *18 March 2023* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: We discover and reduce security risks and compliance breaches with the help of SailPoint's identity analytics and reporting capabilities. This advanced security features are important for us.
> 
> **Cons**: SailPoint is expensive and it has a steep learning curve. The administrators have to train for a couple of weeks before they are allowed access to the system.
> 
> Though expensive, our IT systems are simplified with the use of SailPoint

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### "Good for very specific use cases" — 3.0/5

> **Scott** | *13 March 2019* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: Provides a good identity governance view into your organization
> 
> **Cons**: It requires a considerable amount of customization to get it to work.
> 
> I've used SailPoint both as a pure IG solution and as an overall IDM solution.  For an IG solution it works well even though the customization is still more than I prefer.  As an IDM solution it requires far too much customization and is not "full featured" when compared to other products in the marketplace.

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### "SailPoint IdentityIQ" — 4.0/5

> **Betsy** | *10 May 2022* | Food Production | Recommendation rating: 8.0/10
> 
> **Pros**: I like the proactive features like policy violations and multiple layers of approvals at request time.  Reactive controls like certifications are helpful to the extent that users engage.
> 
> **Cons**: Does not scale well for large environments or when data is not 100% clean.  For example we have many uncorrelated accounts and this is not handled well for certifications.

-----

### "IdentityNow" — 4.0/5

> **Verified Reviewer** | *23 March 2021* | Insurance | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to connect to our internal application to extract user entitlements for managers certifications. We use IdentityNow for certification but we disabled provisioning.
> 
> **Cons**: UI and documentation needs some improvements. Search feature needs technical skills to get going and documentation is not readily available. I do note that Sailpoint are adding more documentation to the support portal.
> 
> The overall experience with Sailpoint is fine, we did notice that the platform is starting to suffer from response delays and since we use the SaaS of IdentityNow it might seem that as more customers are being added the performance is being impacted.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/130835/identityiq)

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