---
description: Learn more about MyRec.com price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: MyRec.com Pricing, Reviews & Features - Capterra New Zealand 2026
---

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# MyRec.com

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> MyRec.com is an independent, industry leader providing a robust, web-based software that simplifies your recreation management.
> 
> Verdict: Rated **4.5/5** by 164 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses MyRec.com?

Recreation management solution for small and medium-sized businesses which helps with improved customer service, reduction of operation costs, real-time program information and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 164 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: MyRec.com
- **Founded**: 2001

## Commercial Context

- **Starting Price**: US$3,445.00
- **Pricing model**: Other
- **Pricing Details**: Contract is based on your yearly revenue. Contact MyRec.com for details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Notifications
- Attendee Tracking
- Badge Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Communication Management
- Contact Management
- Email Marketing
- Event Management
- Event Ticketing
- Facility Management
- Facility Scheduling
- Group Registration
- Marketing Automation
- Member Database
- Membership Management
- Membership Renewals
- Payment Processing
- Registration Management
- Reporting & Statistics
- Website Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Registration Software](https://www.capterra.co.nz/directory/30111/registration/software)

## Related Categories

- [Registration Software](https://www.capterra.co.nz/directory/30111/registration/software)
- [Parks and Recreation Software](https://www.capterra.co.nz/directory/30806/parks-and-recreation/software)
- [Membership Management Software](https://www.capterra.co.nz/directory/20045/membership-management/software)

## Alternatives

1. [RecDesk](https://www.capterra.co.nz/software/127064/recdesk) — 4.6/5 (100 reviews)
2. [ACTIVENet](https://www.capterra.co.nz/software/115451/active-net) — 3.9/5 (83 reviews)
3. [DSE Rec](https://www.capterra.co.nz/software/1070855/DSE-Rec-Center) — 4.8/5 (20 reviews)
4. [RecTrac](https://www.capterra.co.nz/software/104588/rectrac) — 3.7/5 (23 reviews)
5. [SmartRec](https://www.capterra.co.nz/software/198905/smartrec) — 4.3/5 (146 reviews)

## Reviews

### "Easy to Learn" — 5.0/5

> **Mariah** | *12 February 2026* | Government Administration | Recommendation rating: 9.0/10
> 
> **Pros**: Coming into my new position, I felt like MyRec was incredibly easy to learn. Customer Service scheduled a call with me as a new user and walked me through the basics while ensuring I knew I could always call or email with any questions that came up.
> 
> **Cons**: I wish it was easier to change a facility reservation without cancelling the reservation and starting all over.
> 
> My overall experience with MyRec.com has been positive. Customer Service was so quick to help with one issue that I couldn't figure out and the program has been incredibly easy to learn.

-----

### "myREC Chamblee" — 5.0/5

> **Kevin** | *30 October 2025* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: love that it is cloud based.&#10;easy to view rosters, schedules, programs.&#10;easy to use to customer.&#10;user friendly for staff&#10;finances are easy and connects directly with authorize on payments/refunds.&#10;Customer service has been great and when things come up they are usually fixed quickly.
> 
> **Cons**: There are some bugs in the system.&#10;People regularly complain about getting locked out of account and not remembering password. Forgot password seems to rarely work.&#10;Mass emails have been locked up before and send at later dates.&#10;Emails sometimes go to junk folder.
> 
> Have had Myrec for 9 years and very happy with the product for what we use it for.

-----

### "Thoughts after a year with MyRec" — 3.0/5

> **Natalie** | *23 February 2026* | Government Administration | Recommendation rating: 6.0/10
> 
> **Pros**: I like the all-in-one format. The back end is also reasonably easy to navigate and let's me do most of the things I want to do for registration.
> 
> **Cons**: We're not able to do much to personalize the website. The photo quality is grainy and it's not as mobile friendly as we'd prefer. I've also had a hard time with getting support from MyRec when things come up. A few of the support staff have been excellent, but many emails go unanswered and our new staff untrained.
> 
> There are lots of things that MyRec does well and ways it stands out from other systems. We were initially very excited about it. That excitement has dwindled a bit, mostly due to lack of support and design limitations. But the system is constantly improving and our most recent experience with customer support was great- so I'm optimistic\!

-----

### "Fantastic Software\!" — 5.0/5

> **Natalie** | *2 May 2025* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: MyRec is continually improving and growing with changes in our industry. They strive to keep their software up to date and grow with ever changing technology.
> 
> **Cons**: Some of the reports are rather tedious to populate. I would like to see more streamlined process of creating programs \&amp; activities. The 3 different set up options make it cumbersome. I wish there was a wait list option for advanced activities.
> 
> Their customer support is top notch\! If I have a question or need to brainstorm a new solution, I can ALWAYS reach a live customer support person. They even make sure to take time to follow up with questions that cannot be answered immediately in a timely manner.

-----

### "Houlton Parks and Recreation Department" — 4.0/5

> **Owen** | *2 May 2025* | Recreational Facilities & Services | Recommendation rating: 10.0/10
> 
> **Pros**: MyRec is the first registration website we have used. Before, we were the typical paper and cash registrations. MyRec has made our registrations so much more convenient for ourselves and our participants. Having everyone's information at our fingertips instead of filing through paperwork saves us so much time. It's great for promoting our programs, events, and other information we need to get out to our community. It's also been a great addition to our After Care program which has different rates for the amount of days registered. The advanced activity option is great.
> 
> **Cons**: We've have had quite the trouble with parents using MyRec on their cell phones. They have a difficult time completing the check out process and we end up getting a lot of phone calls. We suggest they use a computer, and once they do, everything works fine. If MyRec had a mobile app that allowed parents to register easily, view upcoming information, and see their programs at a glance, that would be the icing on top of the cake.
> 
> We have had a great experience with MyRec so far. Parents and ourselves have appreciated the convenience and ease of it. &#10;&#10;Anytime we've had a question about something and called, everyone who we've spoken to has been more than helpful. If there was something they couldn't correct or answer in that moment, they would make sure they looked into it further and always got back to us quickly.

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## Links

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