--- description: Learn more about DialogTech price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DialogTech Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [DialogTech](/software/126763/dialogtech) # DialogTech Canonical: https://www.capterra.co.nz/software/126763/dialogtech Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/126763/dialogtech?page=2) > The leading provider of actionable marketing analytics for phone calls. We empower marketers with call attribution and conversion techn > > Verdict: Rated **3.4/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses DialogTech? Enterprise marketers and digital agencies ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.4/5** | 14 Reviews | | Ease of Use | 3.3/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 2.8/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 40% | (4/10 Likelihood to recommend) | ## About the vendor - **Company**: DialogTech - **Founded**: 2005 ## Commercial Context - **Starting Price**: US$49.99 - **Pricing model**: Per User - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Automatic Call Distribution - Call Centre Management - Call Logging - Call Recording - Call Routing - IVR - Lead Management - Multiple Scripts - ROI Tracking - Segmentation - Survey/Poll Management - Template Management - Voice Customisation - Voice Mail ## Support Options - 24/7 (Live rep) ## Category - [IVR Software](https://www.capterra.co.nz/directory/30231/ivr/software) ## Related Categories - [IVR Software](https://www.capterra.co.nz/directory/30231/ivr/software) - [Marketing Automation Software](https://www.capterra.co.nz/directory/6/marketing-automation/software) ## Alternatives 1. [Ringover](https://www.capterra.co.nz/software/169627/ringover) — 4.7/5 (858 reviews) 2. [VoIP.ms](https://www.capterra.co.nz/software/203084/voip-ms) — 4.8/5 (697 reviews) 3. [Genesys Cloud CX](https://www.capterra.co.nz/software/21409/genesys-cloud) — 4.3/5 (262 reviews) 4. [XCALLY](https://www.capterra.co.nz/software/136894/xcally) — 4.8/5 (130 reviews) 5. [DeepCall](https://www.capterra.co.nz/software/1031078/deepcall) — 4.9/5 (18 reviews) ## Reviews ### "Overpriced by at least 75% of competitors and with fewer features." — 1.0/5 > **Nancy** | *17 May 2018* > > **Pros**: There are not any pros when I think of this product compared to it's competitors. I researched a few other call tracking solutions and all were better and cheaper. > > **Cons**: The service is overpriced and it takes 2.5 months to even get out of a "month to month" contract. Their competitors are 75-90% cheaper and offer more reporting, data, functionality. There are better models with better customer support out there. ----- ### "I recommend Dialogtech to all companies I work for\!" — 4.0/5 > **Kelsey** | *6 August 2018* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: I have used Dialogtech since it was Ifbyphone. Now that I know the system well, I recommend it to all of the companies I work for. So many companies have a lack of insight on their phone call data when performing marketing campaigns. Using call tracking, figuring out the ROI of our campaigns is even easier. Customer service, in my experience, has been fantastic. > > **Cons**: I don't really have any dislikes of the product. ----- ### "Review of DialogTech" — 5.0/5 > **Nelda** | *13 September 2020* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: DialogTech allows my team to set up call tracking numbers and/or recording for our clients, then allows us to generate reports which show the client how much interest there is in their business and how our work benefits them. Reports are easily generated. > > **Cons**: Client location files can be tricky to find at times due to a reluctance of the program to accept some forms of punctuation in business names. Also, it times out quickly during periods of inactivity. > > Overall, DialogTech is one of the top programs which allows my company to add value for our clients with concrete data they can see and measure quickly and easily. ----- ### "DialogTech helps you track phone calls" — 5.0/5 > **Verified Reviewer** | *16 October 2018* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Great for tracking phone calls / leads from your marketing efforts. Can record and manage all aspects of calling system / voice mail / messaging and more. > > **Cons**: Can be confusing to get it all setup - but once you get the hang of it - it works like a charm. > > I've used DialogTech for years -- to track calls, record calls and manage our marketing efforts that deliver phone call leads. ----- ### "Good Product But Too Expensive" — 4.0/5 > **Verified Reviewer** | *17 September 2018* | Marketing & Advertising | Recommendation rating: 1.0/10 > > **Pros**: Ease of use and support were great. The feature set they have is great as well. > > **Cons**: I was on a month to month contract and after you cancel they will charge you for 2 more months. They also charge for porting phone numbers. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/126763/dialogtech?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/126763/dialogtech) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data