---
description: Learn more about CounSol.com price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: CounSol.com Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [CounSol.com](/software/124769/counsol-com)

# CounSol.com

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> Voted best value award\!\!\! Top Choice for Practice Management\! We make running your practice EASY, ORGANIZED and SECURE. Try Us Free\!
> 
> Verdict: Rated **4.7/5** by 828 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses CounSol.com?

Mental Health Professionals in private or group practices - Therapists, Counselors(LPC, LCPC, LPCC, LMHC, LMFT, NCC), Psychiatrists, Psychologists, Social Workers(LCSW), Coaches and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 828 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: CounSol.com
- **Location**: Orlando, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$49.95
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Standard - $49.95/month&#10;(Best for practices that  do not accept insurance)&#10;&#10;Standard Plus - $59.95/month&#10;(Best for private practices that accept insurance) &#10;&#10;Premium - $64.95/month&#10;(Offer online video and chat sessions, don't accept insurance)&#10;&#10;Premium Plus - $69.95/month&#10;(Accept insurance and offer online video and chat sessions)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Charting
- Claims Management
- Client Management
- Client Portal
- Confirmations/Reminders
- Customisable Templates
- Document Management
- E-Prescribing
- EMR/EHR
- Forms Management
- HIPAA Compliant
- Initial Assessments
- Invoice Management
- Medical Billing
- Patient Communications
- Patient Intake
- Patient Portal
- Practice Management
- Progress Notes
- Reporting & Statistics
- Secure Messaging
- Telemedicine Software
- Therapy Notes
- Third-Party Integrations
- Treatment Planning

## Integrations (9 total)

- CSG Forte
- CardConnect
- Google Calendar
- PayJunction
- PayPal
- PayPal Enterprise Payments
- Square Payments
- Stripe
- authorize.net

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Mental Health Software](https://www.capterra.co.nz/directory/30217/mental-health/software)

## Related Categories

- [Mental Health Software](https://www.capterra.co.nz/directory/30217/mental-health/software)
- [Mental Health EHR Software](https://www.capterra.co.nz/directory/32510/mental-health-ehr-software/software)
- [Therapy Notes Software](https://www.capterra.co.nz/directory/32668/therapy-notes/software)
- [Coaching Software](https://www.capterra.co.nz/directory/31395/coaching/software)
- [Therapy Software](https://www.capterra.co.nz/directory/32705/therapy/software)

## Alternatives

1. [EHR YOUR WAY](https://www.capterra.co.nz/software/118789/ehr-your-way) — 4.9/5 (527 reviews)
2. [Sessions Health](https://www.capterra.co.nz/software/1039430/sessions-health) — 4.9/5 (113 reviews)
3. [Valant EHR Suite](https://www.capterra.co.nz/software/81298/valant-behavioral-health-ehr) — 4.1/5 (333 reviews)
4. [TherapyNotes, LLC](https://www.capterra.co.nz/software/118981/therapynotes-com) — 4.7/5 (955 reviews)
5. [Kipu](https://www.capterra.co.nz/software/156391/kipu-emr) — 4.7/5 (214 reviews)

## Reviews

### "“Streamlined, Secure, and Therapist-Friendly”" — 5.0/5

> **Cheri** | *19 August 2025* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: What I like most is the combination of security, simplicity, and excellent support. Counsol makes private practice feel seamless.
> 
> **Cons**: Customization takes time. The customization options are powerful, but it took a little time to set everything up the way I wanted.
> 
> As a therapist in private practice, I’ve found Counsol.com to be a game-changer for my business. Their platform has given me exactly what I need to stay organized, serve my clients well, and grow my practice with confidence.&#10;&#10;What I appreciate most is how everything is in one place—secure video sessions, scheduling, billing, client messaging, and record-keeping. The system is HIPAA-compliant, user-friendly, and integrates seamlessly into my day-to-day workflow. My clients love the intuitive client portal, and I love the peace of mind knowing their information is protected.&#10;&#10;The support team at Counsol.com has also been excellent. They’re responsive, knowledgeable, and genuinely invested in helping me make the most of the platform. It’s rare to find software that feels designed with therapists in mind, but Counsol has clearly thought about the needs of both practitioners and clients.&#10;&#10;Thanks to Counsol, I spend less time worrying about admin and more time focused on what really matters: supporting my clients’ healing and growth.&#10;&#10;I highly recommend Counsol.com to any therapist looking for a reliable, comprehensive practice management solution.

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### "Amazing system for amazing price." — 4.0/5

> **Elizabeth** | *10 September 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Quick and responsive customer service. Ease of use and simple formatting for client and provider. Super great price compared to other common EHR systems. Easy, accessible, extensively helpful documentation prompts.
> 
> **Cons**: I wish there was an app\!\!\! I could imagine how some users might want a video component for virtual sessions, but I prefer zoom.
> 
> I am one person in a private practice, I find that CounSol meets all my needs, satisfies my clients and is very easy to use. Other than needing to create some of my own unique intake forms, there is already so much available on the portal itself that is formatted better than I could have written myself. Super satisfied.

-----

### "Review of Counsol" — 3.0/5

> **Queen** | *10 August 2024* | Individual & Family Services | Recommendation rating: 3.0/10
> 
> **Pros**: the journal option , and the format of the notes
> 
> **Cons**: the struggle of creating forms , when people are creating their charts often it will say that it is a duplicate only

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### "Does the job I need it to do" — 5.0/5

> **Latasha** | *3 October 2025* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like the ease in documentation and treatment planning and the option to attach documents for clients and client being able to upload documents to share with me.  Counsol is also one of the most affordable ERS system that I have used.
> 
> **Cons**: The least thing I like about counsol.com is the client dashboard, because it looks very generic and basic.
> 
> Overall, my experience has been ok, my rep is very responsive and the features available are user friendly.

-----

### "Hands down best customer service out there\!\!" — 5.0/5

> **Jessica** | *2 October 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The customer service with CounSol is outstanding\!  My account manager, \[sensitive content hidden\], has been available so many times with concise, quick answers to all kinds of questions about the system.  I learn best in this fashion and I can't thank Counsel enough for providing this helpful provider support\!  They have been fair in their pricing and have offered me all the features I need.
> 
> **Cons**: The one issue for me thus far, has been the fact that CounSol is only connected with Office Ally to submit insurance claims.  Office Ally is now charging providers to submit some claims versus other clearinghouses that do not.
> 
> It has been easy to adapt to this platform, and I can't say enough about the customer service from day 1\!  My account manager has helped me so much in running my business more smoothly.

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