SurveyMonkey Apply Reviews

Perfect application platform with superb Customer Service!

Comments: SurveyMonkey Apply enables us to increase the resources efficiency with customized application workflows. The real-time reports also help us with moving away from time-consuming and manual processes. Definitely recommend SurveyMonkey Apply and be sure to ask for a product demo, especially the integration with other platforms.

Pros:

SurveyMonkey Apply makes the application process easy to use for our applicants. The review process is seamless for our internal team. The payment integration is clear for several of our customized programs across multiple sites. We were able to integrate with other platforms upon accepted applications too. Reports feature is wonderful. Customer Support is superb with fast turn around responses.

Cons:

Updating the current fields for the form could be better. We were unable to remove the value from the middle of the field drop down so we ended up duplicating the fields with new drop down instead.

Efficient application for research and data

Pros:

It is a key application for gathering data on customer, consumer, or client preferences and behavior. It is also efficient for taking someone through steps needed to figure out if they are suitable applicants. The multipurpose forms and tools make this so widely useful!

Cons:

The price is a little expensive for what this is but I like the credibility of the platform and don't know of another application that compares.

Quick and simple process

Pros:

We like the ease of access when navigating, creating and administering surveys.

Cons:

I wish there were demo videos available to share with other admin.

Timely response

Comments: Overall i am happy with using this software. It's great in its field.

Pros:

SurveyMonkey is a very good choice when deal is about employees' response about a new product. It is the best way to collect information within the company. It's easy to use.

Cons:

I think the product either is perfect or i couldn't find negative.

Simple and fast

Comments: The SurveyMonkey Aplly is easy to use and its fast

Pros:

The most i like form the SurveyMonkey Apply is easy to use and fast

Cons:

The least like from SurveyMonkey Aplly is the prize

Surveyyy

Comments: It’s been a good experience so far! Enjoy it very much.

Pros:

What I like most is how easy it is to use and how simple it makes my job

Cons:

There’s really not a lot I would change. Love it!

Its okay.

Pros:

Lots of options and great ways to gather data.

Cons:

Options include a great deal of price and a lack of function for tailoring to needs.

User-friendly interface

Pros:

SurveyMonkey Apply streamlines the application process for our applicants, ensuring user-friendliness. It proves to be highly beneficial and convenient to use.

Cons:

I can't really think of anything. They have good 2FA security feature that is taking time.

Helps in increasing the productivity, will recommend to other users.

Comments: It was a nice experience and useful for weekly and monthly meeting, by taking the survey and where ever the issue happens it helps us to identify the root cause of problems with the help of survey.

Pros:

Easy to use and create survey that helps us identify the problems and helps in our overall business cycle.

Cons:

Some has limited selection when it comes to survey customization, that can be considered a problem but regardless of it, it is very helpful in business task.

SurveyMonkey Apply for Talent Attraction

Comments: I has been very useful to keep track of applicants and the flow of each recruiting process, I would highly recommend it for those on the talent attraction field.

Pros:

It is an easy way to collect applications and select candidates. It helps to manage workflow of the process easily all in one space.

Cons:

It´s not that easy to use at first, but once you learn how to do it, it becomes easier.

Ease of use

Pros:

Did surveys at a conference and it was very easy to use

Cons:

Did not get emailed results once completed

survey your project

Pros:

this app is very simple to use and make survey from people to decision on one matter that needs

Cons:

no least in this app because is very easy to use

SurveyMonkey Apply (SMA, formerly FluidReview) has a Draconian refund policy: No refunds allowed!

Pros:

There's really nothing we liked about SMA because we never got as far as being able to use the software for our grants program. During the implementation process, it became clear that there are several significant flaws in the structure of SMA. As an example, SMA/FluidReview was developed for the Canadian market. As such, the organization information form (which cannot be changed) asks for CITY and PROVINCE. There are no fields for the US market such as STATE and ZIP CODE. Yes, you can add custom fields for STATE and ZIP CODE; however, these fields will appear at the end of the form away from the rest of the address information. And adding custom fields does not remove the PROVINCE field. The implementation person we worked with suggested that we ask for a US-style address on our grant application form, thus duplicating data entry. Using work-around solutions (kludges) was the order of the day. As another example, formatting for the budget form that was created for us was chaotic and confusing. Some number fields had one decimal place, others none (and not the two decimal places we were expecting). Some fields had a US dollar symbol; others did not. Again, we were told that SMA/FluidReview was developed with French formatting conventions in mind. Early on we did not see any way SMA would produce an elegant, easy to navigate solution designed for use in the US. It was at this point that we encountered the aforementioned refund policy.

Cons:

The implementation process did not go smoothly for us. We were asked questions about our current grants program, which is rather simple: we use one web form hosted by Formstack. The implementation person intended to simply replicate our current grants program. This made no sense to me. We were never given the opportunity to understand what features SMA could bring to our grants process. I'm not sure how this type of implementation process would work for a foundation that is just getting started or is using an informal paper-based process. These implementation questions would be overwhelming. The biggest problem with SMA (and other similar grants software packages) is the amount of time and training expected of an administrator. These grants software packages expect that there will be one person within a foundation whose responsibility it is to administer the software. During the implementation process, it became very clear that SMA expects that administrators would devote significant time to not only training but also administrative duties. Sadly, there is no structured training program, no technical manual. So, training would be catch-as-catch can (a video here, an article there). Without someone on the foundation payroll who has a high degree of technology knowledge, SMA would be a very tough go for small foundations with few to no staff. Before you commit to SMA/FluidReview, make sure you have an administrator with a high degree of technological knowledge (and patience).

An easy to set up process for managing users through a process, but changes are difficult

Comments: Solved a business problem and got us where we need to be. Long term challenges are still being worked on.

Pros:

Easy to set up a full solution for an application submission and review process. Initial setup with SurveyMonkey was quick and effective. Getting a process in front of our users at a very good value price was perfect for our needs.

Cons:

We've had problems with support not responding in a timely manner. Changes that we've needed to make have broken functionality in a few places. Making changes is a tricky process and should be approached with caution.

A great software to get information

Comments: I think it is a great software to gather and analyze information and it is really easy to use and create a new survey.

Pros:

This software is good for internal controls and surveys the clients so we can find the key problems of our operation.

Cons:

Maybe the price is the biggest issue. this made me getting only one user. Also, it should have predictions for some kinds of questions as days of the week.

Apply SurveyMonkey to your Business!

Pros:

As I previously mentioned I love that a holistic view is given. It is clean and concise and meets all needs that I want in the product.

Cons:

I can't think of anything I dislike. Other similar products don't compare.

Ease of use

Comments: Excellent. We transitioned this summer from fluid review to Survey Monkey. It was easy for the onboard specialist to fit all of our application process into Survey Monkey. Also we received training on the new system.

Pros:

I like the ease of use. Applicants are really responding to our system. I am assuming they are finding the process easy and quick to use. The best part of Survey Monkey is the tech support I receive. They do an excellent job of walking me through my problems and help me troubleshoot any issues that arrive.

Cons:

I don't like that I have to send separate emails from several pages or I have not figured out how to send to all. For example: I needed to send 81 emails today. One page shows 50 and then I have to go to the next page.

Giving Kitchen loves SurveyMonkey Apply

Comments: As a nonprofit organization that offers emergency assistance to food service workers, we rely heavily on having a reliable application system to maintain all of our records and make the application process as simple as possible for our clients. SurveyMonkey Apply's platform is built to allow us to develop our applications from the ground up with a lot of flexibility for customizing each one. The fact that it connects to Salesforce, the CRM we currently use, is something we are really excited about as we contemplate the possibilities.

Pros:

The customer service is easily the best thing about working with this software. Always accessible and very helpful. SMA offered free on-boarding support at the start of our term, and we receive an additional few hours each year - which are incredibly helpful for evaluating our applications for improvements on a regular basis.

Cons:

There honestly isn't much to dislike about this software. If I had to pick something it would be an improved capability for language translations and support in that realm. SMA is not currently offered in many languages yet, and the transition for the ones available can be costly and time-consuming.

Software Successful for Music Program

Comments: We receive over 400 applications annually for our summer programs, which draw gifted young classical musicians from all over the world. Apply offers us an affordable, easy-to-manage solution for hosting our application, comprised of a written questionnaire and video submissions. While we utilize a breadth of features on the application side, our review side is much simpler - we do not use the rankings, scales, or comments - we've set up the system so the reviewers can view the application material, and that's it. We've used the software in the last five application cycles, and over the course of that time have seen regular improvements to both the backend and frontend interfaces. Apply even custom-built features for us; when they learned one of our reviewers needed to watch the videos on a mobile device, they customized the platform quickly so he could do so. They expanded the storage capacity, which enabled our applicants to complete the video submissions more efficiently. Overall, we're pleased to continue to use the software into the future.

Pros:

Affordability, backend usability, regular improvements.

Cons:

We do not use all of the functionality of the software on the review side, but this isn't really a con - we've been able to figure out a workaround every time.

Great for internal surveys

Pros:

We have a lot of information that we like to gather from employees and this is the easiest way to get everyone ( well almost everyone) on board and give us some answers. Easy to share the data gathered as well.

Cons:

The only con is that some folks still don't like having to go on to a computer or app.

Greatest service for surveys!

Comments: SurveyMonkey Apply has helped us get a clear picture of our customers' thoughts and goals on how to make their lives happier. SurveyMonkey Apply has helped us onboard clients quicker, shorten the time for analysis of surveys for even better decision making!

Pros:

I have always loved giving people the opportunity to provide feedback. With the Survey Monkey Apply software, things feel so easy. I don't have to worry about sending out those long survey links anymore and I don't feel like any of my responses are wasted. It makes for a very fulfilling review process for both the people being surveyed and for me as well!

Cons:

We didn't find any cons for SurveyMonkey!!!

So glad we went with Apply!

Comments: From the day I first met the Apply salesperson, I've been impressed with the professionalism and thoroughness of everyone on the team. Their product functions exactly as they claim, and they work closely with clients to customize each organization's platform. We use Apply for our grants and scholarship programs, and although there are similarities in our use of the platform, they were customized to best fit each time of award program. The help desk is responsive, the on-board team is accessible and explains how best to use the system that they create with your input. One of the great features of Apply is that we, the administrators, can go in and tweak the application, build reports and communicate with our applicants through the system. We've been through onboarding, one full year's cycle of scholarships and grant making, as well as an annual review and subsequent tweaks, and we're in the midst of our second round, and we couldn't be more pleased.

Pros:

Professionalism of staff, ease of use, ability to change our platform ourselves as needed, and the ability to build reports on any piece of data that we collect from our applicants. We even have happy reviewers use the system.

Great for large companies

Comments: We are using this for education, communication, application, recruitment and retention ideas. It's always been very helpful! People like the name too.

Pros:

This software is able to reach hundreds of employees to get real communications regarding updates, policies, applications, anything.

Cons:

Is there a mobile app? I think it would be a quicker and more efficient tool to use if we had access to this at our fingertips.

Quick Survey

Pros:

The survey is easy to use to take a quick poll of a large population. My agency often uses survey monkey to plan for group events. Feel like it's the most commonly used survey. It delivers insight fast and is free to capture people's opinions.

Cons:

I never had to create a survey I have only been a participant.

Great survey tool

Pros:

Super easy to create lots of different kinds of survey - the option to create routes through the survey depending on participant answers was intuitive and very helpful

Cons:

Some more design features could improve it - more colour schemes would make it look more professional