--- description: Learn more about Kommo price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kommo Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Kommo](/software/120048/amocrm) # Kommo Canonical: https://www.capterra.co.nz/software/120048/amocrm Page: 1 / 9\ Next: [Next page](https://www.capterra.co.nz/software/120048/amocrm?page=2) > Messaging-powered CRM for WhatsApp and multichannel sales. Automate pipelines, manage leads, and increase conversions. > > Verdict: Rated **4.3/5** by 195 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Kommo? Built for SMBs and sales teams that generate leads through messaging apps and social media, and need a conversational CRM to automate follow-ups, manage pipelines, and close deals faster. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 195 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: QSOFT - **Location**: San Francisco, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. Base: $15 per user, per month Advanced: $25 per user, per month Enterprise: $45 per user, per month Plans are billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English, Indonesian, Portuguese, Russian, Spanish, Turkish - **Available Countries**: Argentina, Australia, Bahamas, Belgium, Belize, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Croatia, Czechia, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Falkland Islands and 44 more ## Features - Activity Dashboard - Appointment Scheduling - Auto-Dialer - CRM Integration - Calendar/Reminder System - Call List Management - Campaign Management - Client Tracking - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Customer Database - Customisable Templates - Dashboard - Email Management - Email Marketing - Engagement Tracking - Interaction Tracking - Lead Capture - Lead Distribution - Lead Generation - Lead Management - Lead Nurturing - Lead Qualification - Lead Segmentation - Live Chat - Membership Management - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Language - Performance Management - Performance Metrics - Personalisation - Pipeline Management - Predictive Analytics - Prioritisation - Process/Workflow Automation - Project Management - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Scheduling - Search/Filter - Shared Contacts - Target Account Identification - Task Management - Template Management - Third-Party Integrations - Visual Analytics ... and 24 more features ## Integrations (28 total) - ActiveCampaign - Asterisk - Dropbox Business - Formstack Forms - Gmail - Google Ads - Google Analytics 360 - Google Calendar - Google Contacts - Instagram - LiveChat - Mailchimp - Messenger - Meta for Business - Microsoft 365 ... and 13 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software) - [Sales Force Automation Software](https://www.capterra.co.nz/directory/12/sales-force-automation/software) - [Contact Management Software](https://www.capterra.co.nz/directory/30016/contact-management/software) - [Lead Management Software](https://www.capterra.co.nz/directory/30017/lead-management/software) - [Online CRM Software](https://www.capterra.co.nz/directory/30072/online-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.nz/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.capterra.co.nz/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.co.nz/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.co.nz/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [EngageBay CRM](https://www.capterra.co.nz/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) ## Reviews ### "All-in-one CRM that shines for messenger-based sales" — 5.0/5 > **João Pedro** | *13 January 2026* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: Kommo makes it really easy to manage leads and conversations in one place, especially when you’re working with WhatsApp/Instagram/other messengers. The pipeline + automation setup is straightforward, and it helps keep follow-ups consistent without losing context. > > **Cons**: Some configurations take time to get right (especially automations and integrations), and the learning curve can feel a bit steep at the beginning. A few areas could also be more intuitive for first-time users. > > Overall, it’s been a positive experience. Once the initial setup is done, Kommo becomes a solid day-to-day tool for organizing leads, tracking progress in the pipeline, and keeping all communication history tied to the contact. It’s especially strong for teams that rely heavily on messaging to sell and support. ----- ### "Efficient and User-Friendly CRM for Sales and Communication" — 5.0/5 > **Iago** | *12 January 2026* | Computer & Network Security | Recommendation rating: 3.0/10 > > **Pros**: What I liked most about Kommo is its intuitive and user-friendly interface, which makes it easy to manage leads and track conversations in one place. The automation features help streamline follow-ups and save time, while the integration with messaging apps allows for more direct and efficient communication with clients. > > **Cons**: What I liked least about Kommo is that some advanced features have a learning curve and require time to fully configure. Additionally, customization options can feel limited in certain workflows, and the pricing may be a bit high for small teams or individual users. > > Overall, my experience with Kommo has been positive. It is a practical and efficient CRM that helps centralize communication, organize leads, and improve follow-up processes. The platform is easy to use once you get familiar with it, and its automation and messaging integrations add real value to daily sales and communication tasks. ----- ### "My Experience with KOMMO From Brasil" — 5.0/5 > **Daniel** | *8 January 2026* | Internet | Recommendation rating: 6.0/10 > > **Pros**: The Easy way to organize my leads on sales funnel and The possibility to move The leads through The CRM > > **Cons**: Somethings were not intuitive, sometings I needed to take time to find it. There were some bugs with the WhatsApp API ----- ### "easy-to-use crm with powerful communication tools" — 5.0/5 > **clara** | *8 January 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I really liked how easy kimmo is to use. everything feels very intuitive, especially the sales pipeline, which helps me see exactly where each lead is > > **Cons**: was that some features felt a bit confusing at first, especially the automations and settings. it took some time to learn how everything worked and i wished the guidance or support was easier to find when i had questions ----- ### "Good tool for organizing leads and communication" — 4.0/5 > **Lucas** | *21 January 2026* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about Kommo is how easy it is to keep track of leads and conversations. Being able to see the full history of interactions in one place helps a lot with follow-ups and avoids losing important context. > > **Cons**: I think Kommo is the limited flexibility in some areas of customization. Certain workflows or reports could be more customizable to better fit different business needs. > > The platform does a good job of centralizing communication, managing leads, and supporting sales workflows. Despite minor issues and a short adjustment period, it delivers consistent value in the last three months. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.co.nz/software/120048/amocrm?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/120048/amocrm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data