AccountEdge Reviews

"Best Accounting Package Out There!"

Comments: I am a former QB for Mac user. After spending countless hours on the phone with customer support (from India), and not being able to under stand the tech or being able to get them to understand my software problem, I decided to look for a better accounting package.
I found it with AccountEdge Pro. The software is easy to set up! It works great! And customer support is FANTASTIC!
Whenever my company changes or I forget how to do something, I call customer support. If they are busy they will call me back. When I am on with customer support, they are english speaking from New Jersey. Lets just say they are "Made in America". They have always helped me with my problem.
I have been with AccountEdge Pro for several years. You can't go wrong with this software company. I love these guys.

Pros: It is easy to use and meets all of my needs.

Cons: Nothing

"So many functions… and stable for 13 years use now"

Comments: We are a software company with most of our business taking place online. I do regular reconciliation of hundreds of thousands of transactions… consolidating them into AccountEdge weekly, bi-weekly, or monthly. In addition we have lots of direct customers that pay by Purchase Order. We drop-ship a number of hardware products from various vendors.

Pros: They are constantly updating the software and I've only had one data "glitch" in the 13 years I've run the software (with hundreds of thousands of sales invoices/quotes/purchase orders/transactions… and that one problem was rectified by their support team very quickly.

Cons: I love that they add new features yearly, but typically I don't find the features as useful as I'd find others. They are always willing to take feedback however, and I look forward to some of my suggestions being implemented. I also wish the network edition worked on Windows.

"Best accounting software out there!"

Comments: I've used several different accounting programs and am forced to use two others right now at different clients, and AccountEdge wins hands down. I can do so much more, in a logical and intelligent way, than with the other programs: reports, searches, even simple transactions like checks, deposits, journal entries--they all make much more sense in AccountEdge.

Pros: It makes sense--the reports and searches are logical and easy to figure out. It's easy to find your way around. It can keep you from making stupid mistakes like duplicating a vendor or customer card, but if you do, you can merge the cards. The check and invoice forms are completely customizable.

Cons: I didn't like having to open old data files to get information from prior years, but now the program allows you to keep transactions from the last eight years, I believe. I still have to restore old files from time to time, though.

"Terrific accounting software for volunteer treasurer's"

Comments: AccountEdge Pro and earlier products all the way back to earlier software products have provided a way for me to serve as a volunteer treasurer at my church, homeowners association and civic association over many years. AccountEdge Pro provides all the features needed in an easy to use, fully integrated, efficient package for the accounting needs of the organizations I've helped. Closing each year and moving on to the next is done in a matter of a few minutes. The reports can be customized so everyone can easily understand the financial situation of the organization. Each year the product has improved. I've only needed support a few times over the last 15 or so years, but each time the support was easy to get and those helping were pleasant and knowledgeable, unlike my experience with other product's support when trying to get help with that I use for my personal finances. When I've handed off my duties to others, moving from the Mac environment I use to the Windows environment others use has gone smoothly. I strongly recommend AccountEdge Pro for anyone needing a robust, complete, usable, multi-platform accounting solution made up of superb software, top-notch support, affordable cost, flexible reporting and great human engineering. AccountEdge allows me to do quickly and easily take care of my organization's accounting needs.

Pros: Flexibility, efficiency, ease of use, support, efficiency.

Cons: There are so many features that sometimes I get lost in the choices, especially the reporting choices.

"my program"

Comments: it's great for custom reports, breaking down expenses for each job, setting up vendors and customers with custom pricing, discounts, shipping, and tax information as well as detailed contact information.

Pros: It is very easy to set up your company. It is very easy to navigate through the program. It has all the features that the big name overpriced software companies have and more. It works great for our air conditioning company with accounting that can be broken down by jobs. The payroll service is very easy to use and they keep it updated all the time. I think I have only called customer support 2 times and both times they had my questions answered right then. I would recommend this software to anyone needing to breakdown your accounting for custom reports, job tracking, employee handling.

Cons: The one pet peeve I have is that most of the payroll reports don't have totals you have to export them to excel and reconfigure them to get your totals or total everything by hand. Some of the reports they way they are laid out make it very hard to reconfigure them in excel. It doesn't let you access history more than two years so you have to look up on your back ups if you need to find something older.

"AccountEdge Pro"

Comments: See above

Pros: I bought the original software a long time ago because it was Mac based. I am only a Mac user.

Cons: I wish the decimal point floated. I know that that sounds silly but it would be nice. Plus, there needs to be a better way to put in "online" payments in check book. I only use checkbook and payroll. All the rest is a waste for me.

"Always Improving"

Comments: Been using AccountEdge Pro for 12 years and I’m completely satisfied with this product.

Pros: Works great for us Mac users and the features improve with every upgrade.

Cons: Have to customize forms with every upgrade.

"Awesome software"

Comments: I have used this software for over 15 years and it is just the best out there!!!!!!!

"Very flexible software"

Pros: This is a very flexible accounting software where you can customize and get work done as per your requirements.

Cons: Its expensive and also have to pay extra for the cloud services. Also the statements can be downloaded but not the transactions.

"Greating Invoicing System"

Comments: I have been using AccountEdge for over 10 years now, and am overall pleased with their product. It is great for product based businesses.

"Phenomenal Product!"

Pros: Very organized and well structured database which makes everything easier as a book keeper. It is very user-friendly and ever since we switched from QB it has been great!

Cons: It supports Mac and Windows but when I updated the program in Windows it took forever to update, which really made me upset because it did the update all by itself and went without half a day of work. Very pool Customer Service

"The banking features are the best there is."

Comments: Great experience.

Pros: It's very easy to use, excellent support team, printing of checks is a revolution in the accounting department, it allows us to set up a e-commerce portion on our site where we can sell our materials online, easily accepts and processes electronic payments for orders. The invoicing features are good as well.

Cons: Everything works smart I have not found any hitch so far but an addition of features would do better. I would love to get a mobile app because currently its restricted to mac and windows.

"Not Recommended - Great Product, Horrible Customer Service"

Pros: It's a great program, there is a learning curve but once you learn it stays pretty standard through the updates.

Cons: If they have any software issues be prepared to pay to TALK to someone on the phone. I have used this exclusively for 6+ years and have one form that will not work properly after the latest download. I am very familiar with it and it keeps giving a message saying IT cannot save the custom check form. When I email, they say to allow 24-48 hours. I have people needing checks NOW, so I call in thinking they will help with a problem on THEIR end… no such luck – want money bucks and say “You can speak with anyone until April for free after this.” I haven’t needed phone support in years, why would I need it between now and a few months away? Also, each email goes back into the cue, so I could easily be waiting a week or better to get this resolved for a NEW UPDATE from them. Will be looking for a new program…

"Horrible - Waste of money, looking for another alternative, NO HELP FROM TECH SUPPORT."

Comments: Trying to do daily operations but have run into issues at every turn. Even the most simple task for accounting has become a nightmare.

Pros: NOTHING. I feel like I've wasted 5 months of my time switching and implementing a software system that is useless to our business, not to mention the high cost of the software.

Cons: I have not found ANYTHING that has been easy to do in this software. I have needed and tried to get help several times, I either get some lame 1 line response that doesn't make sense and get that response 2 or 3 days later after creating a ticket, or wait for up to an hour on the phone and finally get to talk to someone that isn't willing to listen to the issue, sounds like I either woke him from a nap or in a really bad mood.

"Overall good product but not my favorite"

Pros: Worked with AccountEdge for some time but previously I had worked with Peachtree Sage 2010 software and by far Peachtree won the best of me. Account Edge is good as a "get-it-done" software, simple rounded to get you what you need, but in order to rely on the software for the long run is not recommended.

Cons: We got messed up by one of the updates the software made and started having blanks in our records, and noticed the update wiped out the recent information we had put in the system. Thank goodness we had updated not so long before so we didn't lose anything important but after that situation we decided to cancel our account with Account Edge and try Quickbooks for a change.

"Former AccountEdge Pro User"

Pros: I started using this software in 2003 when it was called MYOB. At the time, and for many years, it did everything I needed it do for managing my company's bookkeeping and accounting. It was fairly easy to use and only required updates every few years.

Cons: Eventually, I had to abandon AccountEdge Pro because they no longer support that latest Apple OS (Catalina - 64 bit).

"Great Accounting Software! Been using since 1994."

Comments: When we opened our retail bakery 22 years ago I had limited accounting knowledge. After much research I decided to give Accountedge a try and it has been an incredible help in managing my company. From seeing where we stand on a daily basis to bank meetings for financing. We have grown from a small local retail bakery to a thriving business with annual sales well over $. Over the years Accountedge has added great features that keep me completely in touch with my business, from managing cash flow, margins, payroll to inventory management. I've had several friends over the years that use Quickbooks for their businesses and after showing them what Accountedge will do they've all switched. There's really no comparison! And customer service is the best! I had a couple of questions about the new UPS integration and immediately had a personal reply and answers. If you're looking for great, easy to use but powerful accounting software, don't hesitate to buy Accountedge.

"AccountEdge Pro - EASY"

Comments: Our office has used this program for 14 years and it takes care of all our accounting needs.

Pros: AccountEdge Pro is so easy to set up and navigate. Can't think of anything that you can't do with this program.

Cons: I can find no cons to mention. Takes care of all our needs.

"Use AccountEdge daily"

Pros: Pretty easy to use. Updates frequently. Very simple interface. Easy to add products, sales, purchases, etc

Cons: One of the only cons that I find is that it does not integrate with SalesForce. Would make things a lot easier if you could transfer data between the two with out having to do it manually.

"Pretty easy to use, covert and price-good package overall"

Pros: Again very easy to use for current and new employees, easy to train and adapt, also conversion was quick and pain free. Very effective accounting program.

Cons: Lack of searching capabilities is the largest complaint. Searching mod would enhance the programs effectiviness and would make our accounting life easier. Please add.

"ACCOUNTEDGE NETWORK EDITION"

Comments: AccountEdge has always been very helpful to resolve any issues I have had. I highly recommend this software.

Pros: I have used AccountEdge for many years. It is very easy to use and grows with our business. I can keep track of inventory and the auto build feature works well and saves me hours of time

Cons: I cannot change inventory item information once it has been used and I cannot combine cards if they info doesn't match. I must create new items.

"AccountEdge Pro Long-Time User"

Comments: AccoutEdge Network Edition allows us to use multiple workstations to manage our daily sales, payables, and biweekly payroll.

Pros: Comprehensive for what we need it for. All cash accounts, including checking; receivables; payables; payroll; and more.

Cons: We've used it for so many years that we've gotten very used to it. Because we don't have a learning curve anymore, I don't have complaints. It would be better if it integrated more easily into our database, or Excel.

"Simple Complete Accounting System"

Comments: We were looking for a small light-weight accounting system to manage some of our ancillary corporations that have very limited activity on them, but need to be audited yearly and reported to in public documents. Thus we wanted something that didn't allow much in the way of mistakes, and was relatively simple to use, without being overly complex and expensive.

Pros: Installation and use of this software is relatively easy, and requires little to no accounting background to accomplish. You can pick your industry, and the types of services/products you provide, give them some custom names, and the software will setup your chart of accounts, and having you rolling. Setup a few vendors/suppliers, and a few customers, and you can start issuing invoices and paying bills.

Cons: The software is not immediately accessible as it does not really follow any similar flow with current modern softwares. The basic system for each function, be it paying bills or selling product, requires either knowledge of exactly which steps you need to do, and in what order, or you follow the "guide" which is merely a large flow sheet of icons, with arrows pointing to various "next steps" in sort of a large circular picture.

"Don't use for more than one year"

Comments: Sadly, we started with the precursor and now, unless we want to redo our entire bookkeeping, inventory, customer list, and vendor list, we're stuck with this software.

Pros: I'm stuck with it. We started with a much earlier version.

Cons: Trying to find prior years' transactions is costly and a huge pain.

"Accountedge Pro"

Comments: Accountedge Pro is easy to use and has all the features needed. It’s a good program. I have enjoyed using it.

Pros: Very easy to use. Performs all required tasks Automatically. It’s reliable. Easy to navigate. Works very well.

Cons: Lacks mobile integration- being able to use application on mobile device when on the toad or at a clients office. There are some functions available like looking up old invoices and jobs. But that’s about it. In this day and age portable applications are almost necessary.