---
description: Learn more about Dispatch price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dispatch Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Delivery Management Software](/directory/31261/delivery-management/software) > [Dispatch](/software/1064563/dispatch-connect)

# Dispatch

Canonical: https://www.capterra.co.nz/software/1064563/dispatch-connect

Page: 1 / 5\
Next: [Next page](https://www.capterra.co.nz/software/1064563/dispatch-connect?page=2)

> Delivery orchestration platform for enterprise businesses, combining smart logistics software with a national driver network.
> 
> Verdict: Rated **4.6/5** by 100 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Dispatch?

Ideal for enterprise operations and logistics leaders in wholesale distribution, manufacturing, retail, and field services who need a reliable, tech-driven solution to manage and scale delivery.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 100 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Dispatch

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Notifications
- Billing & Invoicing
- Carrier Management
- Communication Management
- Customer Portal
- Delivery Tracking
- Dispatch Management
- Driver Management
- Fleet Management
- GPS
- Live Driver Tracking
- Load Optimisation
- Maintenance Management
- Mobile Access
- Mobile Signature Capture
- Order Management
- Performance Metrics
- Quotes/Estimates
- Reporting & Statistics
- Reporting/Analytics
- Route Optimisation
- Routing
- Scheduling
- Shipment Tracking
- Status Tracking
- Third-Party Integrations
- Vehicle Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Delivery Management Software](https://www.capterra.co.nz/directory/31261/delivery-management/software)

## Related Categories

- [Delivery Management Software](https://www.capterra.co.nz/directory/31261/delivery-management/software)
- [Fleet Management Software](https://www.capterra.co.nz/directory/20007/fleet-management/software)
- [Transportation Management Systems](https://www.capterra.co.nz/directory/30820/transportation-management/software)
- [Trucking Software](https://www.capterra.co.nz/directory/30085/trucking/software)
- [Route Planning Software](https://www.capterra.co.nz/directory/30944/route-planning/software)

## Alternatives

1. [Parcel Tracker Mailroom](https://www.capterra.co.nz/software/190220/parcel-tracker) — 4.8/5 (185 reviews)
2. [Elite EXTRA](https://www.capterra.co.nz/software/131389/elite-extra) — 4.7/5 (374 reviews)
3. [Track-POD](https://www.capterra.co.nz/software/178880/track-pod) — 4.7/5 (140 reviews)
4. [eShip](https://www.capterra.co.nz/software/1031166/eship) — 4.7/5 (95 reviews)
5. [Transvirtual](https://www.capterra.co.nz/software/219013/transvirtual) — 4.8/5 (68 reviews)

## Reviews

### "dispatch review from stadium goods" — 5.0/5

> **Brandon** | *6 August 2025* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: ease of using the interface and the support teams to help with any issues that arise with dispatch. I have gotten great support every step of the process
> 
> **Cons**: there are some bugs within the interface that can make bookings/ communication difficult occasionally. the support team has created tickets to try and fix these issues
> 
> very positive, and would recommend to anyone looking to move product from point a to b in the safest and most cost-efficient manner

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### "Grateful Review" — 5.0/5

> **Andy** | *4 February 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10
> 
> **Pros**: I would say the best thing about Dispatch is the integrity of the drivers. There are so many ways too ship things places, but the relationships built is very impressive. There is defently a learning curve when working with SunRun, but the communication is key.
> 
> **Cons**: I feel like they can improve on verification of drivers, making sure the account and the actual driver match.
> 
> Positive overall, just small things to improve too rly push further. More driver development would be great for those over acheiving drivers\! retain them and keep the best of the best.

-----

### "Appreciation but a little guide to be better as well." — 3.0/5

> **Henry** | *1 May 2025* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use, Update \& very fast. It seems they are putting efforts in making it better
> 
> **Cons**: Not much of good load options \& we lost so many loads due to no response from other side
> 
> It was a mix trip of Good \& Bad reviews.

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### "Dispatch Review" — 5.0/5

> **William** | *19 February 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: The service is unmatched. When i need something to get to a jobsite in a hurry, I log in, place my order, and it gets done that day. When i run into an issue, they resolve it with haste.
> 
> **Cons**: Sometimes, it takes a while for an order to get picked up. Sometimes, the drivers don't want to unload 20 items by hand.
> 
> Overall, its positive. When the issues arise, Dispatch is quick to fix it. I've never had an issue go unresolved, and couldn't see myself using anyone else for my dispatch needs\!

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### "A Seamless Freight Solution That Delivers Confidence" — 5.0/5

> **Xavier** | *6 August 2025* | Machinery | Recommendation rating: 8.0/10
> 
> **Pros**: Easy booking, real-time tracking, and fair pricing. Dispatch makes local freight shipping simple and reliable. Definitely recommend. Want it even snappier or customized to a certain tone? I can tweak it in seconds.
> 
> **Cons**: Occasional Delays might throw off our timelines, such as the time it takes to find a driver. But overall these weaknesses. Despite a few drawbacks, the overall benefits of the service far outweigh the minor inconveniences.
> 
> Working with Dispatch has been refreshingly seamless. From the intuitive booking process to the easy-to-navigate tracking system, everything feels designed with efficiency and convenience in mind. Communication is clear, updates are timely, and each shipment arrives as expected. The fair pricing adds extra confidence, making it a reliable go-to solution for local freight needs. It’s reassuring to have a service that consistently delivers peace of mind.

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Next: [Next page](https://www.capterra.co.nz/software/1064563/dispatch-connect?page=2)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1064563/dispatch-connect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10019337/Dispatch-Connect/> |
| en-AE | <https://www.capterra.ae/software/1064563/dispatch-connect> |
| en-AU | <https://www.capterra.com.au/software/1064563/dispatch-connect> |
| en-CA | <https://www.capterra.ca/software/1064563/dispatch-connect> |
| en-GB | <https://www.capterra.co.uk/software/1064563/dispatch-connect> |
| en-IE | <https://www.capterra.ie/software/1064563/dispatch-connect> |
| en-IL | <https://www.capterra.co.il/software/1064563/dispatch-connect> |
| en-IN | <https://www.capterra.in/software/1064563/dispatch-connect> |
| en-NZ | <https://www.capterra.co.nz/software/1064563/dispatch-connect> |
| en-SG | <https://www.capterra.com.sg/software/1064563/dispatch-connect> |
| en-ZA | <https://www.capterra.co.za/software/1064563/dispatch-connect> |

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