SurveyJS Reviews

An awesome product

Pros:

This product is truly useful and versatile. We are using it in software that requires users to respond to complex and customized surveys. Despite the numerous complexities, SurveyJS manages to meet all our needs. For the few features not covered, it was enough to open a ticket, and customer support resolved the issue in no time. Their efficiency and responsiveness are truly remarkable.

Cons:

I find it difficult to answer this question. If I have to point out a flaw, it would be the documentation. Although it is well-structured and offers many demos to try directly on the site, I have sometimes struggled to find information on more specific aspects and had to rely on the help desk. However, considering the breadth of features offered, it might be appropriate for the documentation not to be overly detailed to maintain a balance and not overwhelm the user with too much information.

Great product, excellent support

Pros:

The support team is excellent. You can expect to receive a response to your ticket within an hour or two, and problems are resolved quickly. The product is user-friendly for those who do not require extensive customization or complex logic.

Cons:

Due to its rapid development, there have been numerous bugs over the past year. Customization can be difficult, particularly when complex logic is required. The platform also experiences performance limitations with very large forms. Thankfully, the support team is actively working to address these drawbacks.

Great product, best support

Pros:

The assistance they provide with their customers and the way SurveyJS can be modified to be adapted everywhere.

Cons:

There is nothing concrete apart from styling & customize the appearance of the survey, which is a bit limited as it only let you change some components but not all html, ihave had to go into the dom from the explorer and check by myself the classes and ids to force a custom interface. I would also need to go deeper into this library to learn more about the usage.

Fulfills all our needs in a survey

Comments: Their support is fast and knowledgeable, and issues are resolved quickly

Pros:

It is easy to use and has all the features you could want!

Cons:

Nothing serious yet, sometimes things don't work 100%, but they are very fast to fix everything that you bring up!

Top technology and support at SurveyJS.

Comments: Not only their online services is top, their library for integration is well done. It meets our needs 100%.

Pros:

This is one of the nicest user experience software I have used. Not only well done but fun. The team, [sensitive content hidden] for sure, is solid and has always been very helpful. She goes the extra mile.

Cons:

No cons. Nothing negative to report here.

the survey engine for devs

Comments: I am a senior developer and use surveJS as a forms engine for our enterprise app which aim is eneble clinician and researcher to set pup their clinincal data collection projects. They need very very complex forms as the domain they describe is complex too. They need also much logic and dependency among questions. Basically with surveyJS in 5 years we give an answer to any need

Pros:

Customization, support and the fact that it's all about JSON

Cons:

Maybe analytics tool is not so powerful.

Best Forms Framework on the market

Comments: very good at all, good learning curve, the commercial support team is the best i ever had in a software product.

Pros:

I really like its flexibility and and how easy it is for my non-dev-workmates to use the Survey Creator with custom components i created for them.

Cons:

The usage of peggy.js as expression engine could be better. The documentation of this lib is no longer available, the domain is gone.

LIfe saver !

Comments: The product, the documentation, the licencing system and lastly the amazing support who provide me a full usable and customized answer that fit my need and my lack of JS skill.

Pros:

It exist. SurveyJS do exactly what i was looking for

Cons:

if any, i will say it's made in js and not python. because i can't code JS mostly

Kirsten Lord

Comments: Exceptional, a great product with fantastic service. I'd highly recommend SurveyJS to anyone wishing to build a survey.

Pros:

The flexibility of SurveyJS makes the design process so easy! The support is fantastic too, the mark of a great company.

Cons:

Don't have any, which I cannot remember ever saying about any other software products.

SurveyJS Review

Comments: Love the product would recommend to others.

Pros:

Wide variety of question types and functionality. Nice look. Response time is good.

Cons:

Trying to change styles is sometimes a challenge.

A great product for survey creation

Comments: A very good product that does exactly as promised.

Pros:

Great product with many features and very helpful customer support.

Cons:

We didn't have any problems, their response to our questions was immediate.

Review for great project

Pros:

More functionalities and tools for use and create survey in anything case

Cons:

In quiz view where you can answer to questions, you cannot see questions type by default. And not pc users don't understant something questions. Example: it is single answer question or multiple. In every question must be small desc about question type

SurveyJS is worth using

Pros:

The prompt, polite and really willing to help support even for tickets submitted outside any business account contract.

Cons:

Lack of online detailed documentation in specific complicated aspects such as PDF production.

Fantastic feature and support

Comments: It is fantastic. I am loving the fast response from the survey js team.

Pros:

The customer support and the overall feature.

Cons:

The documentation is little bit overwhelming for the beginners.