---
description: Learn more about Admin By Request price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Admin By Request Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Remote Monitoring and Management (RMM) Software](/directory/31715/remote-monitoring-and-management-software/software) > [Admin By Request](/software/1049624/admin-by-request)

# Admin By Request

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> Endpoint privilege management with just-in-time admin elevation, full auditing, and secure remote access for Windows, macOS, and Linux.
> 
> Verdict: Rated **4.9/5** by 68 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Admin By Request?

Organizations of all sizes across industries including healthcare, finance, manufacturing, education, and government that need secure, compliant, and productive endpoints without slowing down IT.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 68 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Admin By Request

## Commercial Context

- **Pricing model**: Other (Free version available)
- **Pricing Details**: Lifetime free plan for 25 seats including all features and products, with no confusing pricing tiers, paid add-ons, or modules. &#10;&#10;Additional seats are available for paid plans, with support and onboarding included. &#10;&#10;Number of seats + duration of term = your price.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Japanese, Thai
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Access Controls/Permissions
- Access Management
- Activity Dashboard
- Activity Tracking
- Application Access Control
- Application Security
- Audit Trail
- Behavioural Analytics
- Compliance Management
- Configuration Management
- Device Management
- ML Algorithm Library
- Mobile Access
- Model Training
- Monitoring
- Multi-Factor Authentication
- Multiple Authentication Methods
- Policy Management
- Process/Workflow Automation
- Real-Time Notifications
- Remote Access Management
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Screen Sharing
- Self Service Portal
- Single Sign On
- Third-Party Integrations
- User Activity Monitoring
- User Management
- User Provisioning
- User Session Management
- Workflow Management

## Integrations (11 total)

- Jira
- Microsoft Entra ID
- Microsoft Intune
- Microsoft Power BI
- Microsoft Sentinel
- Microsoft Teams
- Okta
- SAMLink Processor
- ServiceNow
- Slack
- Splunk Enterprise

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Remote Monitoring and Management (RMM) Software](https://www.capterra.co.nz/directory/31715/remote-monitoring-and-management-software/software)

## Related Categories

- [Remote Monitoring and Management (RMM) Software](https://www.capterra.co.nz/directory/31715/remote-monitoring-and-management-software/software)
- [Multi-Factor Authentication Software (MFA)](https://www.capterra.co.nz/directory/33157/multi-factor-authentication/software)
- [Customer Identity and Access Management (CIAM) Software](https://www.capterra.co.nz/directory/32816/customer-identity-and-access-management-%28ciam%29/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.co.nz/directory/30938/artificial-intelligence/software)
- [Remote Desktop Software](https://www.capterra.co.nz/directory/31955/remote-desktop/software)

## Alternatives

1. [Okta](https://www.capterra.co.nz/software/119653/okta) — 4.7/5 (930 reviews)
2. [Microsoft Entra ID](https://www.capterra.co.nz/software/219692/azure-active-directory) — 4.7/5 (55 reviews)
3. [BeyondTrust Remote Support](https://www.capterra.co.nz/software/86962/bomgar) — 4.6/5 (2009 reviews)
4. [Bitwarden](https://www.capterra.co.nz/software/210695/bitwarden) — 4.7/5 (213 reviews)
5. [JumpCloud Directory Platform](https://www.capterra.co.nz/software/175092/jumpcloud-daas) — 4.6/5 (264 reviews)

## Reviews

### "Amazing product" — 5.0/5

> **Ahmar** | *12 June 2024* | Machinery | Recommendation rating: 10.0/10
> 
> **Pros**: Application suits the business requirement in terms of security and no Local Admin rights are required.
> 
> **Cons**: Can't think of any feature which we don't like. The product is fit for purpose and delivers whats required.
> 
> Amazing experience with the product and support

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### "Perfect way to give limited admin access to remote users" — 5.0/5

> **James** | *11 March 2026* | Construction | Recommendation rating: 9.0/10
> 
> **Pros**: The ability to allow remote users with limited connectivity the ability to install/customize software without direct remote admin support.
> 
> **Cons**: On rare occasions, it doesn't work as expected and I must uninstall it, log in as admin, install software, then reinstall AdminByRequest. VERY rare...1% of the time.
> 
> It has allowed me to grant users the ability to have an extra layer of security when performing admin functions on a laptop, without having them log in as local administrators.

-----

### "AbR honest review and feedback" — 3.0/5

> **Wil** | *14 July 2025* | Education Management | Recommendation rating: 4.0/10
> 
> **Pros**: Intuitive interface and straightforward deployment. Pricing is reasonable. End users and IT teams alike appreciate the non-disruptive nature of the solution.
> 
> **Cons**: Slow response times for privilege elevation requests or automated workflows are a frequent point of criticism due to lack of automation and off line keys do not work bricking the machine.
> 
> Overall, Admin By Request is most appreciated for its user-friendly approach to privileged access management, robust security features, and cost-effective, flexible deployment that supports both IT efficiency and end-user productivity. It needs further refinement and added features.

-----

### "Great product" — 5.0/5

> **Andrew** | *1 January 2026* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use and add new apps into the dashboard. Giving users admin rights has been very easy. Apple watch and mobile app have been great.
> 
> **Cons**: Little hard at first to setup but support was very helpful once going. After that it's very easy to use
> 
> 10/10, I would recommend this to anyone that needs to provide admin rights to users when needed and whitelist apps.

-----

### "Excellent tool for controlling admin rights" — 5.0/5

> **Morten** | *12 September 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: My company has used Admin By Request for several years and it works perfectly. Using this tool we can in a simple and easy way control our users admin access to Windows devices. Another great feature is the audit log of device changes. Furthermore, we can group our users - e.g. our developers can run specific programs pre-approved. &#10;We also use ABR on our Windows servers which is great for auditing. &#10;The license price is very fair. &#10;The communication with the ABR team has been very pleasant.
> 
> **Cons**: No real problems. The helpdesk could be a bit faster. Adding extra licenses could be easier and more smooth.
> 
> Overal my experience with ABR has been great and I can highly recommend it. The initial setup worked like a charm.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/1049624/admin-by-request)

## This page is available in the following languages

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| de | <https://www.capterra.com.de/software/1049624/admin-by-request> |
| de-AT | <https://www.capterra.at/software/1049624/admin-by-request> |
| de-CH | <https://www.capterra.ch/software/1049624/admin-by-request> |
| en | <https://www.capterra.com/p/10009418/Admin-By-Request/> |
| en-AE | <https://www.capterra.ae/software/1049624/admin-by-request> |
| en-AU | <https://www.capterra.com.au/software/1049624/admin-by-request> |
| en-CA | <https://www.capterra.ca/software/1049624/admin-by-request> |
| en-GB | <https://www.capterra.co.uk/software/1049624/admin-by-request> |
| en-IE | <https://www.capterra.ie/software/1049624/admin-by-request> |
| en-IL | <https://www.capterra.co.il/software/1049624/admin-by-request> |
| en-IN | <https://www.capterra.in/software/1049624/admin-by-request> |
| en-NZ | <https://www.capterra.co.nz/software/1049624/admin-by-request> |
| en-SG | <https://www.capterra.com.sg/software/1049624/admin-by-request> |
| en-ZA | <https://www.capterra.co.za/software/1049624/admin-by-request> |
| es | <https://www.capterra.es/software/1049624/admin-by-request> |
| es-AR | <https://www.capterra.com.ar/software/1049624/admin-by-request> |
| es-CL | <https://www.capterra.cl/software/1049624/admin-by-request> |
| es-CO | <https://www.capterra.co/software/1049624/admin-by-request> |
| es-CR | <https://www.capterra.co.cr/software/1049624/admin-by-request> |
| es-DO | <https://www.capterra.do/software/1049624/admin-by-request> |
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| pt | <https://www.capterra.com.br/software/1049624/admin-by-request> |
| pt-PT | <https://www.capterra.pt/software/1049624/admin-by-request> |

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