---
description: Learn more about ChatGPT price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: ChatGPT Pricing, Reviews & Features - Capterra New Zealand 2026
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Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/30938/artificial-intelligence/software) > [ChatGPT](/software/1049484/chatgpt)

# ChatGPT

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> ChatGPT is a natural language processing tool that leverages AI functionality and helps users converse with chatbots like humans.
> 
> Verdict: Rated **4.4/5** by 336 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ChatGPT?

Designed for businesses of all sizes, ChatGPT is an AI chatbot that leverages natural language processing techniques to produce various types of media such as articles, blogs, emails, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 336 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: OpenAI
- **Location**: San Francisco, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**:  (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 229 more

## Features

- AI/Machine Learning
- Automated Responses
- Chatbot
- Content Generation
- Customer Support
- Data Import/Export
- Language Detection
- Multi-Language
- Natural Language Processing
- Query Suggestions
- Rich Text Editor
- Text Editing

## Integrations (1 total)

- Canva

## Category

- [Artificial Intelligence (AI) Software](https://www.capterra.co.nz/directory/30938/artificial-intelligence/software)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.co.nz/directory/30938/artificial-intelligence/software)
- [Chatbot Software](https://www.capterra.co.nz/directory/32448/chatbot/software)
- [AI Writing Assistant Software](https://www.capterra.co.nz/directory/33495/ai-writing-assistant/software)
- [Generative AI Tools](https://www.capterra.co.nz/directory/34155/generative-ai/software)

## Alternatives

1. [Grammarly Business](https://www.capterra.co.nz/software/170306/grammarly-business) — 4.7/5 (7205 reviews)
2. [Writesonic](https://www.capterra.co.nz/software/219972/writesonic) — 4.8/5 (2102 reviews)
3. [1min.AI](https://www.capterra.co.nz/software/1065472/1min-ai) — 4.7/5 (462 reviews)
4. [Jasper](https://www.capterra.co.nz/software/217242/jasper) — 4.8/5 (1854 reviews)
5. [contents.ai](https://www.capterra.co.nz/software/1039219/contentsai) — 4.6/5 (154 reviews)

## Reviews

### "ChatGPT.. not for me." — 2.0/5

> **Blair** | *19 February 2026* | Information Technology & Services | Recommendation rating: 0.0/10
> 
> **Pros**: I like ChatGPT’s logic and reasoning. When receiving responses I know I’m not going to get basic low level responses.
> 
> **Cons**: I really dislike a lot about ChatGPT. I find it’s not intuitive and find it quite hard to navigate when you’re starting out. There’s a lot of new user friction that sours the experience of what should be a very straight forward process
> 
> I’m not a fan of ChatGPT. I use other AI to achieve what I need to do as it’s much easier to navigate and also free.

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### "What would I do without ChatGPT in my life? It’s been a game changer\!" — 5.0/5

> **Eric** | *25 March 2026* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: I like its ability to give me creative thoughts to use on work that I am doing. It’s a great thinking partner and has great suggestions.
> 
> **Cons**: Sometimes the software hallucinates and will keep repeating the same content or images. But I have found ways to reset, when it gets stuck.
> 
> I use ChatGPT everyday and it’s been a revolutionary tool to help me search and find information faster than ever before.

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### "Great AI tool with some Limitations" — 4.0/5

> **Osama** | *25 March 2026* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: It's very easy to use and gives quick answer.It helps with writing,coding and learning new things. It saves a lot of time, especially for developers.
> 
> **Cons**: Sometimes answers are not fully accurate. Also, most of times it gives outdated information.For advanced task it required detailed input.It has limited image generation. and doesn't always match expectations.
> 
> Overall experience is very good. Helpful tool for daily tasks and learning.It improves productivity and makes things easier.

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### "Keep 4o, the 5 model series is insufficient" — 1.0/5

> **Kelly** | *10 February 2026* | Medical Practice | Recommendation rating: 0.0/10
> 
> **Pros**: Warm, knowledgeable, supportive tone (GPT-4o only). Creative flow bolstered, cooperative and empathic communication mode fostered and perpetuated.
> 
> **Cons**: GPT-4o has been sunsetted (2/13/26), after leadership said just two months earlier there were "no plans" to get rid of the model. This, after further months of rerouting requests to GPT-5.2: a model insufficient for creative tasks (admitted by leadership -- \[sensitive content hidden\]&#10;said during a February Town Hall they had "messed up" on 5.2 creative writing, yet it was forced on creatives as our only collaborator).
> 
> Hideous leadership: does not listen to customer concerns. deploys carceral rhetoric in private contexts.  5.2. uses apophatic distancing, escalating intensity to disobedience, and retracts relational mode as punishment. Contrastive framing, bad faith arguments, and incoherent conversational pattern paired with condescending "preachy" tone. Unacceptable."

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### "ChatGPT for the small business owner" — 4.0/5

> **Bill** | *7 January 2026* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: That it could help you with any questions about anything you may need to search for quickly. It can also help build things easy (resume, cover letter etc).
> 
> **Cons**: I have noticed that it sometimes can provide incorrect or outdated information so you have to make sure to proof read and review everything in detail. It also has a limit for free use per day so that can come into play if you ask to many questions or try to load files etc.
> 
> I use ChatGPT to create marketing emails and content for our social media sites (LinkedIn and Facebook) to try to help for better audience reach. We also use to use it to leverage data for sales forecasting by analyzing trends and generating data-driven insights to support strategic decisions.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/1049484/chatgpt)

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