---
description: Learn more about Dyrect price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Dyrect Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Warranty Management Software](/directory/31558/warranty-management/software) > [Dyrect](/software/1034648/dyrect)

# Dyrect

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> Dyrect is a Warranty Management Solution that helps consumer brands with product registrations, manage warranties, \& claims processing.
> 
> Verdict: Rated **4.6/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Dyrect?

Consumer brands in electronics, outdoor equipment, mobile accessories, appliances, computers, furniture, smart-home, \& fitness looking to digitize warranty management and post-purchase journeys.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 10 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Dyrect

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: We have plans for Businesses of all sizes from startups to enterprises. Reach out to us, and we shall help you with the best plans based on your size and business requirements.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, India, New Zealand, Singapore, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Communication Management
- Customer Experience Management
- Customer History
- Customer Portal
- Eligibility Verification
- Email Management
- Engagement Tracking
- Feedback Management
- Group Registration
- Live Chat
- Multi-Channel Communication
- Parts Management
- Repair Management
- Reporting/Analytics
- Returns Management
- Service Management
- Third-Party Integrations
- Visual Analytics
- Warranty Claims Management
- Warranty Tracking
- Workflow Management

## Integrations (9 total)

- ActiveCampaign
- Brevo
- Klaviyo
- Mailchimp
- MailerLite
- Shopify
- Zapier
- Zendesk Suite
- Zoho CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Warranty Management Software](https://www.capterra.co.nz/directory/31558/warranty-management/software)

## Related Categories

- [Warranty Management Software](https://www.capterra.co.nz/directory/31558/warranty-management/software)
- [Registration Software](https://www.capterra.co.nz/directory/30111/registration/software)
- [Customer Engagement Software](https://www.capterra.co.nz/directory/30906/customer-engagement/software)

## Alternatives

1. [Viber](https://www.capterra.co.nz/software/180348/viber) — 4.4/5 (4058 reviews)
2. [Text Request](https://www.capterra.co.nz/software/167015/text-request) — 4.6/5 (1193 reviews)
3. [Slack](https://www.capterra.co.nz/software/135003/slack) — 4.7/5 (24046 reviews)
4. [Tremendous](https://www.capterra.co.nz/software/197141/tremendous-rewards) — 4.8/5 (456 reviews)
5. [Wati](https://www.capterra.co.nz/software/204314/wati) — 4.6/5 (202 reviews)

## Reviews

### "Smart Solution for Product Authenticity." — 4.0/5

> **Verified Reviewer** | *7 August 2025* | Sports | Recommendation rating: 9.0/10
> 
> **Pros**: What I liked most about Dyrect is its focus on product authenticity. By using QR codes to help customers verify genuine products, the company builds trust between brands and buyers. I also liked how innovative and practical the solution is—it’s easy to use and helps fight counterfeit products in the market.
> 
> **Cons**: “While Dyrect’s core idea is strong, I felt there could be more awareness among end users about how to use the QR codes. Improving customer education or user experience could make the service even more effective.
> 
> My overall experience with Dyrect was positive. I found the concept of using QR codes to verify product authenticity very useful and relevant in today’s market. The platform is innovative and user-friendly, and it gives both brands and customers confidence in the product’s originality.

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### "Easy Warranty Registration and Better Customer Insights" — 5.0/5

> **Dhurub** | *18 July 2025* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Dyrect makes warranty registration really easy for us and our customers. The system is simple to use and works smoothly with our process.  It also makes it quick and hassle-free for customers to register. Quick support from Dyrect team in case of any requirements.
> 
> **Cons**: As our business grows, we’re hoping Dyrect can offer more customized features to fit our changing needs. Having flexible solutions will be important for us as we continue to expand.
> 
> Dyrect has improved our warranty system a lot also Dyrect has helped us connect better with customers, no matter where they bought our products from. By encouraging product registration, we’ve been able to collect useful customer info, which helped us do more focused marketing.

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### "Authentication solution" — 4.0/5

> **Rohit** | *9 July 2025* | Machinery | Recommendation rating: 6.0/10
> 
> **Pros**: Dyrect QR Code Scanning reduces the need for manual entry, minimizing errors and also helps in data collection of end users for future along with IP details.
> 
> **Cons**: The implementation process can be a little hectic for brands with third-party manufacturing and provide end to end solutions
> 
> The solution effectively addressed our operational challenges, making the registration process quicker and more efficient.

-----

### "Trusted Partner for Years with Outstanding Support" — 5.0/5

> **Babita** | *19 July 2025* | Music | Recommendation rating: 10.0/10
> 
> **Pros**: 1. Easy Cashback Process – Just 2-3 simple steps to claim
2. Quick Warranty Activation 
3. Time-Saving 
4. Transparent Process 
5. Customer-Friendly Experience
> 
> **Cons**: 1. Sometimes customers are unable to find the cashback or warranty link without assistance
2. Security Concerns – A few customers hesitate to click on links due to privacy or security worries
> 
> We have been using the Dyrect panel for the past 6–7 years. Overall, the experience has been good, and the support team is always ready to help us whenever any issue arises.

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### "Dynamic Tech" — 5.0/5

> **Vishwas** | *29 July 2025* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: Dynamic Tech, Prompt customer support and customization as per our requirement irrespective of industry .
> 
> **Cons**: Should work on implementing AI in their system , it can ease the tag generation work  and shall also deploy Blockchain.
> 
> Good to have transaction with Dyrect.We are working with them since 2017. They are changing the tech part time to time.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/1034648/dyrect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/266337/Dyrect/> |
| en-AE | <https://www.capterra.ae/software/1034648/dyrect> |
| en-AU | <https://www.capterra.com.au/software/1034648/dyrect> |
| en-CA | <https://www.capterra.ca/software/1034648/dyrect> |
| en-GB | <https://www.capterra.co.uk/software/1034648/dyrect> |
| en-IE | <https://www.capterra.ie/software/1034648/dyrect> |
| en-IL | <https://www.capterra.co.il/software/1034648/dyrect> |
| en-IN | <https://www.capterra.in/software/1034648/dyrect> |
| en-NZ | <https://www.capterra.co.nz/software/1034648/dyrect> |
| en-SG | <https://www.capterra.com.sg/software/1034648/dyrect> |
| en-ZA | <https://www.capterra.co.za/software/1034648/dyrect> |

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